Absolutely perfect service! This is the ideal storage place to store your precious belongings and the staff are wonderful and extremely helpful!
When I originally went on line to request a unit i received a call from Extra Space and the manager was so kind. He help me make a decision and when i was ready to secure my unit he ended up telling me about a sale which allowed me to get a larger unit. He was courteous, patient, professional and very personable. Once in the office he took me to my unit and i was so pleased. Everything was so clean and i feel that my treasured belongings will be safe at this property. So thank you Extra storage for providing me with the security pf knowing all is well.
They changed from extra space storage! Nobody is ever here and it is dirty and glass. It’s unbelievable and the door is always open.
Kim was a great help in finding a storage space to fit my needs. She had a great attitude and was very friendly. She explained things very well in detail. Thank you Kim for your help today.
Stopped in to get a small storage for several boxes prior to moving into my new place. Marty B. was very professional in assisting me with my request. I was in and out in no time. Thanks Extra Space Storage for making my transition less stressful.
Marty was amazing. He was very patient with me. He showed me what exactly I needed. Marty made the appropriate suggestions. He did not try to just treat me as a sale. Very kind to what I needed and Im very pleased. I would definitely be recommending more people to this storage thanks Marty.🙏🏿👍🏿👮🏿
Ms Kim ....is very helpful and has been nice to me since we first spoke over the phone...she took her time and showed me where my car would be parked...I will be able 2 sleep better at night knowing my car is here !
I was amazed and very impressed, with the representative Mr.Aron. He was knowledgeable to the facility, yes the facility CLEAN, WELL LIGHTED, SMELLED WONDERFUL! MR.ARON DEFINITELY WENT THE EXTRA MILE. He got me the last reservation at another location for my car 🚗(STORAGE).Extra Space Storage will be my first choice and recommendations will go out to all the people I know! again thank you Mr. Aron for your kindness, patience, effort in helping me today.
I would definitely recommend extra space storage. And I will definitely without a doubt use them if I require storage again! My first experience with Steven was fantastic, and on my move out day Marty was equally fantastic. wonderful customer service! The facility is always clean, well lit and cared for. I was very comfortable leaving my belongings here.
The Online process of renting and checking out was quick and easy. Once paying for and getting confirmation email, getting into location and finding my storage location was fairly easy. Would be nice if there was a storage location map posted in several locations. Was very clean and had a free cylinder lock inside unit. Prices on the web were very reasonable, about 1/4 of the price of U-Haul. I would definitely recommend getting a storage unit there.
Great place for storage the facility is very clean and affordable. I really want to give a shout out to the representatives that assisted me today. Aron and Murad those two were amazing! They were patient, knowledgeable, friendly and they helped me with everything I was looking for. I really appreciate you guys for going over and beyond to assist me with my storage today greatly greatly appreciated I also want to thank you guys for showing me around and explaining different options for loading and unloading its kind of hard to find good customer service these days and you two definitely showed me some of the best customer service Ive experienced all year😊
First I want to say that I am a very fussy person, so if I say something is excellent, it really is. Everything about Extra Space Storage was excellent and exceeded my expectations, from the website, to the clear and friendly call on the phone that came 5 minutes later, to the willingness to stay open 30 extra minutes to handle my business, to the friendly, expert, clear and thorough service at the office, to the pricing, to the cleanliness of facility, to the security, to the thoughtful design of the operation, to the ease of using the facility, to the on-screen contract signing, to the ease of declining insurance...anything else? haha Trust me, this is a great place to store your property!
Had a great experience finding the right storage unit for me. Marty was very thorough and listened to my needs! Thanks
I really like Extra Space Storage. The employees are always pleasant to work with and great follow through. Great online Specials for Rent, but the prices will eventually go up. Clean and easy access to units.
I love how convenient and affordable Extra Space Storage is. This location in particular has the best customer service and is always very clean! Will definitely continue to come back and recommend!
The setup for me to use this facility went fairly smooth. The only initial comment I would like to add or suggest is implementing an app that will automatically open the entrance gate for you. This is not only a convenience, but falls in line with pandemic safety measures.
I love this place more importantly Kim is so awesome to work with she has exceptional customer service skills she actually walked me through the entire process and made it really simple. I have multiple units and the facility is always clean and it’s easy to access I would highly recommend
Brianna Was excellent in getting me situated with my storage...quick and professionally done...the way I like it. Theres always at least one negative. These are all new units so why not have lights in them when opening the door since they stay open till 10pm?
I had a great experience at ExtraSpace Storage. Marty Baczanski was extremely helpful and the process was quick and easy. Thank you so much!
Worked with Marty. He was knowledgeable and friendly. Was in and out quickly. Overall 5 star experience.
Just left this place and the staff was awesome!! Lori and Tyler were the coolest! Very helpful team and funny to! I even got a promotion first month free!! Thank you for your great customer service! 😊
Marty is very friendly and professional. I am very happy with the customer service. I just check out today. I will be using this service again
Nicole was so amazing
Marty the store manager has been very accommodating with my needs and providing excellent service. Units are clean and most importantly animal free. They really take care of the place. Definitely A+++++ rating!
Marcel’s name tag should read “Customer Service Extraordinaire!!” I had the pleasure of working with Mr. Marcel not once, but twice in a two day period regarding my move into his facility. Not only was he SUPER personable and fun, but he was very knowledgeable about the unit sizes I was considering. He took the time to explain everything and offered his professional opinion in a way that didn’t seem overbearing. I felt very comfortable not only taking his advice but also trusting him with my belongings. If the availability permits, I would definitely recommend that you rent a unit with Marcel - he’s an amazing asset to Extra Space Storage!
Extra Space Storage was extremely helpful in finding me a space that I needed in a very timely manner. I called and was able to get great customer service the same day with not a lot of run around from the storage consultant. Steven was helpful and knowledgeable and gave me a great price on a storage unit. I will continue to use their service and storage for my personal belongings.
Easy and contact-free, with great customer service. The pricing is unbeatable (I checked all the competitive websites before deciding). Happy to have discovered them.
Marcel was a great help, very detailed, and even saved me money. The place is very well kept and clean. Great customer service, affordable prices, nice size units, and rapid service. Great place especially for last minute moving etc. Thanks for everything
I just recently moved to Milwaukee and Steve was so kind, efficient, and knowledgeable that he made the process seamless. I would definitely use them again for the ease of use and the customer service even if its out of my way. 10/10!
Heather and Steven are wonderful people. They helped me to select the perfect size unit that meets my needs. I recommend them as they have great customer service skills, clean units and cheaper rates for storage units.
Steven helped us out. Very professional. Funny and courteous. Bought a storage right on the spot. Highly recommend. 😊Prices were reasonable, especially for the space we have. (10 x 10)
A clean and safe place to store items. Staff was great, helpful and professional. I love this place..
I really appreciate the workers at the 76th Street location. Heather and Steven where great. They laughed and jokes with me and my mom while we were there. They had the best personalities. I would definitely recommend this place and I would tell people to ask for them when they go. 2 thumbs up
I came into the store with a hundred and one questions about storage because I had a bad experience, anyways I just want the store to know that they have a stellar employee by the name of Aron Cross he is very pleasant and he knows his stuff.Thanks again
My experience with Steven at Extra Storage on 76 Street, was wonderful. Steven was understanding to my needs and explained everything about the storage units, how to use the special locks for the units, how to get in and out of the storage. He was friendly and pleasant.
Aron was a great help! He answered all my questions efficiently and was very respectful
I believe the man name was Steven who helped us. He was GREAT! He did an amazing job. Place was very professional but at the same time made you feel comfortable. Space was extremely clean.
I had never needed public storage before so I was cautious with my choice. This was a stress free experience and I have not been disappointed one second.
Such Nice Staff working Here. Anthony was a Great Pleasure to work with. The facility was nice and clean I give 2 thumbs up!
Heather and Steven were very professional and accommodating. They left no stone unturned in explaining my options and their policies. Thank you very much!
Heather & Steven are truly the most awesome humans I’ve ever encountered! Thank you so much for all your help you guys are truly amazing & deserve raises🙃 Your customers service skills are unmatched Extra Storage space are lucky to have you both!
Polite & prompt customer service from the initial call until the office visit.Clean facilities.
Aron was great with customer service! Extremely polite and respectful the entire time!
Aron was very helpful when I came in. Great display of customer service and people skills.
Excellent service availability access and features. Customer service was on point as well getting signed up.
Rented a storage space today. Everything was clean and excellent. Customer service was A-1.
I want to thank Samisha and the other young lady working at the time of my visits. They were very polite, friendly, and helpful during this transition of my life. This is a very emotional time for me, leaving behind memories of 36 plus years. But I am trusting in the Lord to make the next journey even better. So keep up the good work ladies. I will be sharing.
Marcel has been a pleasure to work with. He was professional and had great customer service skills. He is also very informed about the property.
This morning I had the pleasure of working with Marcell. I told him about my move and the storage space I may need. He was highly professional and personable. Not only was he able to get me taken care of but he left me feeling as though I knew I was in really good hands. Thank you Marcell Im really glad we chose Extra Space Storage.
Heather and Steven were of great service and got us out the way in a timely matter. This location is highly recommended. Well kept property as well.
Customer service was great. She explained everything well. We were provided different options and were given the best choice for our needs. They gave a lot of great detail into how things work and what to potentially look out of in regards to the insurance. The space is clean and the environment is welcoming. So far, so good.
Mr. M. Hall is absolutely nothing short of amazing! He LISTENED to my concern and beautifully executed a problem-solution plan. Thank you for saving me time, money and frustration.
Marcel was very pleasant, very thorough and patience. He walked me through the entire process to ensure that I got what I really needed to be able to store my things comfortably and the pricing was reasonable. Thanks!
Kim was very helpful. Clean facility, and reasonably priced!
This location is clean and secure, the units are easily accessible and the staff was knowledgeable and kind. Our experience was great.
Aron was really great. he was really helpful and patience.
Steven helped with everything I needed. Great Customer Service! Thumbs up?? First time here and love it!
Heather was extremely helpful!!! Was unsure how to access my unit, and she took me to it and showed me how to enter my gate code, how to use the lock. Great customer service!!! Very clean facility! A++++
Great customer serviceCheaper than uhaul. Very simple and easy to use and I got a discount:). I strongly recommend cleanSecure and affordable.....
Great storage place clean and friendly!
Heather & Steven Did A Great Job I Love Their Services Very Loving Peoples I Will Be Back And Recommend To My Friends
Great customer service from Heather and Steven! Super clean and spacious storage location. 10/10 would recommend
Steven was great! Resolved my issue in a professional, efficient and friendly manner. Awesome job....thanks!!
Heather was fantastic to work with and very helpful in getting my storage set up. She was friendly and easy to work with.
They were very kind, efficient and made the experience very easy.
Marty on north 76th was so very nice and friendly such nice man he show me units and explains everything about it the unit are so nice and clean no smell or dirty I recommend Extra Space Stroage to anyone that need Stroage you wont be disappointed at allThank you again Marty
Greta has very good customer service. Very professional & made every effort to make sure my needs were met. She also has good communication skills, & was very friendly. Thank You Greta, Keep Up The Good Work!!
Heather was such a JOY to deal with! Ive had sooo many unpleasant experiences with customer service reps in the past, but Heather put them all to shame! Wish they all could be as pleasant as she is.
Oh my goodness 😍 I just love this place. And that Samisha deserves a raise. She Is so wonderful! Her customer service is outstanding and she is definitely an asset to this company! I will definitely be recommending extra space storage to everyone I know!!!!👍👍👍👍
The guys were very nice and informative. Clean facilities.
Amazing! Greta and Samisha at the front desk are THE BEST, always friendly and there to help. I only have great things to stay about this storage facility and their staff. Super clean, modern, easy to navigate. Top security!
Heather was a very good customers service is outstanding with her communication she should be more than a manager
Customer service is top notch here, friendly, knowledgeable, and willing to help. I just recently stopped by to rent a unit and the staff was A+. Customer rep Jessica Dickerson (Assistant Store Manager) gave me a tour of the unit I was interested in even though I accidentally reserved a outside unit online and I needed an indoor unit. She was able to accommodate my request, explained everything to me (paperwork, access) and answered any questions I had. Impressed by her patience, knowledge of the place, and her willingness to help. I highly recommend this place to anyone that is looking for a storage unit. Keep up the great customer service (awesome staff).RX (Pho)
Amazing staff and the Facility is very nice
Second time renting with company. Greta was awesome storage nice and clean. They work well with moving out early. I love them and will come back again
Great service. Everything was explained in detail and was fast.
Heather was awesome she had all my information ready. I was in and out!
Kim has superb customer service
Had a great experience. Workers were nice and storage space was clean.
The customer service was awesome. They informed me of what I was getting as well as the pricing of everything.
Martin was awesome. Excellent customer service.
They have the best price. Theyre storages are very nice and clean. I just switch units and they are very rude u professional and the manager never called back
I walked into Extra Space Storage inexperienced on the knowledge of how storage works, but looking for something simple to store a few things. Immediately I was helped by Jessica Dickerson. She made sure to explain exactly the size, cost, hours of access etc before asking me if I had any questions. She was very prompt about answering those as well. She made sure to show me the space before i purchased. very clean space, clean facility. I am overly satisfied with my experience here today & would recommend anyone shopping for storage to go here. Jessica as well as her co worker were very polite & handled my business with the utmost professionalism. I feel comfortable leaving my things here. 5 stars.
Heather is very helpful and the staff is entirely understanding. Excellent customer service!!
Aron and everyone else at Extra Space was wonderful when I came in.
Mike was a lot of help... With this being my first time renting a storage unit, he efficiently answered all the questions and concerns I had and helped me to select the best unit for my needs. Thanks again Mike!
Love the place! Staff is friendly and professional. Facilities are always clean and in perfect order. I would definitely rent space from here again!
The lovely ladies on 76th were a wonder to work with. They were very helpful and attentive to my need. Precise and accurate is how I would rate them. Will be storing here from now on.
Greta is beyond helpful, needed 3 spaces and she was able to accommodate my needs. She has a great attitude and is friendly and patient. She went the extra mile customer service wise and is a real asset to extra storage. Very thankful
My mom and I came to Extra SpaceTo rent a storage unit. The lady at the front desk (Greta) was very kind and professional. She showed us the unit prior to our rental and answered all necessary questions.I was very impressed with her level of professionalism and the time she took with my mom and I explaining everything.Thank you Greta for being so kind! You rock!!!!
My grandmother and I are looking to store a few things so we decided to look into this location. The manger was so patient and very helpful. We are definitely going with this location
Aron is very polite and super helpful.
Greta is the bomb. After an extremely aburpt and rough transition, Greta was able to help me quickly and effectively with what I needed. Shes super friendly, compassionate, and easy to talk to with whatever questions you may have.
Heather was fantastic the best service I ever had in a while so give her away yeah a
Great service and very affordable. The front desk workers were very kind and I was able to set up my storage space in a timely fashion. Would recommend them 100% to anyone in need of storage space.
Great customer service by Kim. I really enjoyed doing business with Extra Space because of her. Shes polite, friendly, kind and compassionate. When we needed a last minute place to store our things Extra Space storage came through for us. Offering us a clean unit and 1st month free. Great deal. Thanks for the awesome customer service Kim :)
Steven and Heather was so helpful and made getting a storage space so easy for me and the cleanliness was awesome 👏🏽
Has anyone ever seen anyone working at this facility? Ive called five times today and three times yesterday. No answers. Ive left messages and gotten nothing in response. Im also noticed that other extra space facilities have done the same thing. I hear all these good reviews but wonder how accurate they are.