The dudes that work at this store are cool and helpful but that short light skin girl is crazy, Idk if shes trying to be cute or funny but it comes off nasty and rude. I asked whats up with the ac and she said do I look like I work for the ac company and while I was still shocked and trying to laughing it off. She asked if I was going to buy something or just hang out. I ran out of there. No wonder it was empty shes so uninviting.

The young lady that works their has such a bad attitude and outlook on life. I visited this store on 10/25/2021 and was 1 of 4 customers their at the time and the young lady either didnt offer to help anyone or was rude to the ones that asked a question. Even making the kids feel uncomfortable. I came in to pre-order a game and didnt like the vibe in the store. I just left and went to Target down the street and got the game one day early. Really hope she gets the help that she needs or be yet hopefully GAMESTOP can provide her some customer service training.

Awesome customer service. The young men working this afternoon were amazing! Gave is all the info we needed to get started on Pokémon cards.

The staff is extremely helpful and welcoming! The manager was able to make a good experience even better. My favorite GameStop and every time I go there, I learn something new and helpful.

Good Place for gaming stuff 👌

The entity practiced social distancing. Very friendly young lady kept her cool with the customers. Good assortments of purchases overall i shall return.

Rarely I have a bad experience at a GameStop. The place is a candy shop for gamers, But service is everything.The phone is never picked up and is disconnect after being put on hold.I went in to trade in a PS4 only to be told I have to wait until she can clean up what ever she was doing before I can be assisted, it was obvious by the amount of excuses that she didnt want to help me with my trade in.no other GameStop required a USB charger for the controller in order to complete the trade.Suki needs to go

Yes, lots of cool gear here...

Great store, Carlos was helpful. Happy that I wasnt beaten over the head with the upsell, and I wasnt secretly charged for a pre-order without my knowledge. Drove 30 minutes as they were the only one that had the game I wanted in stock, will continue to come to this store as the employees at the ones near me arent as nice. Great customer service goes a long way.

Friendly & helpful staff.

My kids love this place

As Christmas approaches us a lot of stores will either give us huge discounts or try to ripe us off. Well that’s that this store is doing. They are up selling the Nintendo Switch, they to sell the switch with two games, the case and the protection plan for only $498.00. Well all you have to do is say NO thank you and go to Walmart. Walmart has it for the right price of $299.00. I found it at the one on 57th Ave.

Its a great place to find the extras

Nice seller

Best Gamestop to shop at for all of your gamer needs! Has the best employees that are knowledgeable in video games and more than willing to help anyone out!

At 12:19 on Sunday May 24th I came to purchase an action figure that I had ordered for pick up and was treated very rudely by a female staff member. She had nothing but smart remarks and constant rudeness for something so simple and had the audacity to tell me I shouldve done this online and also said no cares about me/associates I took every precaution needed to make sure were both safe and did not deserve to be treated like this on something so simple. Will not be coming back here.

GameStop!! tell the world to play Animal Crossing! Lol Thanks a lot for Hold my Animal crossing Switch you guys are the best! Love you guys

Great sevice and the young lady who helped me is super cool. I will definitely be going back to this location.

Awesome location. Suki and Irvin were incredibly helpful and patient with three console trade-ins. They also helped me get more for my trades off of a new Xbox One X. I highly recommend this location.

The employees are awesome, and I will miss them. Corporate sucks (firing excellent managers, for instance), which has cost them my future business. Amazon is better due to massive pre-order discounts.

They have the BEST games at the BEST price. The staff is HELPFUL AND CARING!!

I stopped going to gamestop for a while now but recently I started going here and let me just start buy saying THIS IS THE BEST GAMESTOP I HAVE EVER BEEN TO!!!!!!! The staff is amazingly friendly and helpful. They are very knowledgeable on the games and i dont know what I can say other than this is the only gamestop I will ever shop at

Great little place. The sales girl was very informative and helpful

My home gamestop, great service, great selection of games, and they will help you with anything!

Suki is very rude and should not be working with people.

Love to go to this particular store, you always find good stuff (toys, collectibles, t-shirts, games, etc) on clearance or on sale, staff is super cordial and parking is never an issue here. One of the best stores in south Florida

The sales person was helpful explaining how their PowerUp Rewards program works.

The really adorable red headed girl in there was super sweet and very helpful.

They always have what im looking for and the customer service is very good.

They have the best games

Its small but its close to home and has everything we want to shop for. The employees are also knowledgeable and as nerdy as I am, so thats a plus.

Clean, big store with decent selection of extra stuff!

Been there once two weeks ago got the game i need good customer service.

Always have the gear Im looking for

Fun time

Great place, but not too many Wii U games. Hence the 4 stars.

Management at this store was great many many 7+ years ago back when Reuben was the manager and his employees were awesome too!. The last time i was there, there was a different manager. And when I requested two games, they made a rude comment saying oh, so youre into that type of game huh? In a weird tone. The person also sold me a game new that was missing the binis content in which i was lucky enough to get it corrected at another gamestop store.This review applies to the experience 2-3 years ago. Cant say about management at this store now since i havent been to it.

The cute guy with the long hair was very helpful but the manager was impatient and rude.

Nice store, people is friendly and willing to help. Good options of pre owned games.

Great place. Gamestop employees are very cool.

Always willing to help our boys with trades and great service.

This place has EXCELLENT customer service

Worker is awesome.she was so nice and helpful.

Best GameStop in South Florida!

Horrible customer service from the new manager. I was very surprised. Used to go there with my kids all the time but have decided to take my business elsewhere. There are a lot of choices out there and Gamestop should have invested in hiring the right person. This manager is loud, condescending, and has no patience for children, who in reality are the ones who make us spend in their store. I witnessed this manager treating a mom and her child horribly, screaming and daring her to call his superiors.... just because the kid was touching the toys and making noise; nothing so out of norm to prompt a screaming match. Bottom line - GameStop you need to train your new crew on customer service or risk loosing more business

Good people and always helpful.

Theyre very nice and helpful

Nice medium size gamestop

Good place to get games

Its a nice place but it just feels weird, most of the time staff is just talking on the phone or playing video games instead of tending to customers

The attention and the good games

Its an experience that is great

This gamestop can eat my ass. 50 for my 3ds? Go home b.

Good service

Rude manager

Excellent attention and nice guys

Game stop is really nice

Very helpful staff

Good selection of games

They Always Give Me Broken Games

Has many things needed for gamers, but poor customer service

Wow! So many Pokemon!

$10 Roblox card

Bad products and customer services

They Gave Me A Broken Game Hated It

Racially profiled me and my kids because the color of my skin, often peering over the counter to look at my kids as if they were stealing

Helpful staff

Made a reservation months in advance that was never honored by the store. Instead, the first people to come in received the game.

Good service

Good service

Always helpful

Good service

Great Service

Great service

Close to my house. Friendly staff. A little slow.

The staff here is friendly. The store is pretty quiet most days.

Good

They Give You Broken Games I Bought A Kirby Game And It Doesnt Work

Roblox card

There always busy

Great!

Cool

Fun

🤗🤗🤗🤗🤗🤘🤘🤘😁

Very friendly and knowledgeable staff.

Nice shop, here you can find treasure

Very friendly staff.

Very profesionaled

Good atmosphere

Super spectacular to share with the family

Very good variety of games at excellent prices, attention and advice for the best selection.

Very complete store until you can exchange games

Excellent attention.

I loved the promotions

Excellent