Jim at Pro-care is an honest and expert mechanic. brought two of my cars in here recently, and he updates you on your vehicles and explains his recommendations in work plus gives you upfront pricing. will definitely be using Pro-Care moving forward.
They are honest, kind, and make sure to check everything that could be wrong with your car. Great service all around.
Been going to Jim for over 20 years. One of the few Mechanics you can trust. Honest, and you dont need something done, he will tell you, never tries to sell you something you dont need
Debora was awesome! A real professional. Took care of everything A-Z. Cars are clean and ready to drive off. Highly recommend!
Quick and straightforward service. Its a small shop so plan for an appointment vs. walk in service ( not open on Sundays).
Honest, fair, and they get the job done right.
I took my soccer mom van into the shop for a basic oil change. Spoke to the owner Jim who got me in and out within 30 minutes at a very reasonable rate. While changing the oil, they noticed a nail in one of my tires and was able to complete that repair as well without charging me an arm and a leg. Its nice to see an honest repair facility so close to my home. I will definitely be back.
Good service, great value here. Been coming here for over ? 25 years, I think.
Ive been coming to this establishment for the past few years for routine oil changes. They have a standard $80 oil change charge for my full synthetic car. They forgot to clear the service light which shows there attention to detail. Also I asked them to help with a foul smell coming from the AC and after trial 1 no luck. Still a great local business to support and have pretty good service for the basics.
Very reliable.
Ive been taking all our cars here for the past 10 years and wouldnt trust anyone else to work on them. Ive moved and live 40 miles away and still use Bob/Pro-Care for all my general maintenance, both major and minor repairs as well as all the required mileage maintenance. Trustworthy shop, will never try and up-sell you!
My family has been taking all of our cars to Pro-Care for over 16 years. When Jim took over a couple years ago we were concerned that the service level might change. Much to our surprise it was every bit as good as before (and sometimes even better). Whenever we have a problem it goes to Pro-Care. Even when we need a tow from AAA it is dropped off there. We highly recommend Pro-Care for anyone needing superior service and fair prices.Kim Gregory Emond, Mission Viejo resident for 34 years
Great customer service
Excelent service, they were very friendly, took car of my cars problem and more, and they were not looking to rip me off. Honestly I recommend this place to anyone. They give a good fair price and they go beyond your expectation!
Very honest car shop
Honest, nice and fair. I am glad I found him.
Very reliable place they did a pretty extensive repair to my Jeep very well done and great customer service dealing with jerry the owner
They always do a good job.
You can count on Jim and his crew to give you a fair price and do good work.
I have always received great care here and a fair price!
Jim is the best. Honest and quality work.
If you are looking for a mechanic you can trust, look no further. Bob puts the customer first, not the wallet. He focuses on the main car issue and never tries to sell you additional parts or services you dont need. He wont hesitate to refer you to a trusted colleague if he cannot fix the problem. Ill go to him as long as I drive.
Great service, Jim and his crew are always taking care of me.
Great shop, very fair pricing, and up-front people. Ive taking both german and japanese cars in and they know their stuff on everything.
Awesome guys. Great work.