Absolutely amazing service. Fast, professional, and courteous service. Very impressive! They not only change your oil, they also check all your cars fluids, check the air in your tires,, and wash your windshield. Thats first class service in my book! And ladies, every Tuesday youll get a discount on your oil change!Awesome! ππ
Ive visited both Pensacola and Mobile locations, and this is the only reputable repair shop that Ive found that is consistent with outstanding service and fair pricing.They have a great staff and I wont take my car anywhere else. They always do a great job!!
Everyone was so friendly, helpful, and efficient. I was definitely impressed with the overall experience.
They were out of my oil filter but you you guy was extremely polite and looked very professional. Have used them before and I love seeing young African American males being a great example that we are all equal and color means nothing. Thank you brother
Been using this company and location for about 3 years. They have been exceptional. Always friendly, efficient and thorough.
Excellent technicians and management! Friendly, professional, and honest. The place in town I have total trust and confidence in to service my vehicle.
James and Tom did an awesome job taking care of my truck on short notice. I couldnβt rave enough from their professionalism to make sure everything was good before I left. I think you should give them a shot with your business as I know they for sure have got mines!!!!
These guys are absolutely awesome!!!!! They are SO incredibly friendly and knowledgeable. I went for an oil change on my lunch break and it was SUPER fast! They even re-filled my windshield wiper fluid, changed my wiper blades, and put air in my tires. I will definitely use them for all my future car needs!
This has been my go-to location for years! The service is quick, and the employees are knowledgable and always very helpful. I have complete trust that they will take care of my vehicle, every time.
The workers were friendly, knowledgeable, and extremely courteous
Quick service. Friendly
These guys never disappoint! Needed a tire repair, said it would take about 30 minutes, updated me a couple of times and we were out in 30 minutes. Thank you for the great service!
Went there to have the oil changed on 2/6/21. Not only was it quick they were precise. they asked about the oil type I use, showed me my air filter (I knew it needed changing). I know what filters cost and they dont overcharge. I saw they sprayed the battery terminals. The whole time letting me know what they were doing. Yes, it cost more than some places but you get great service. They did not try to upsell me. My daughter uses the same and not only did they give her the same service, they told her she needed two tires replaced (they did not try to sell her new ones).In this time of Covid, I didnt need to get out of the car, they didnt need to get in.They wore masks and I had very little contact with them (filling in sheet, handing them credit card).They operate like a well-oiled machine (pun intended :)) Ill use them again. Thank you guys.
Very Professional, Quick yet efficient effective service, reasonably priced, Polite and Informative the best oil change experience u can getπ
Tom (manager) is a huge asset to Express Oil Change (Grelot Rd). He has been here to serve my vehicle needs each and every time for 5 plus years. He is very professional, customer service oriented, extremely intelligent, very helpful and has a great sense of humor. He and his crew had me in and out in no time. I will be back for him to service all my vehicle needs. I STRONGLY recommend him and his services. Thanks Tom for your outstanding work, dedication and service to this community. It is greatly appreciated!
They were very quick to take care of me and made sure to ask if I needed anything .very kind and went out of their way to help me discover if the rims I had just purchased from an individual was worth what I had paid for them.and made sure to check pressure and anything else needed.i believe the assoiates were Dre and christina . thank you for all of your help.
Great place to go
Phenomenal job! Wouldnt change a thing. Excellent service, super fast... didnt have to leave car. Excellent knowledge of parts, and cost effectiveness. Great customer service skill, and the manager Tom was highly professional. This place is as clean as a whistle! Plus,, VERY reasonable price for what you get. Trust me... i been around! Will be my go to when in town.
I came here for an oil change after attempting to get one at the Schillinger location near Walmart. The mechanic there was rude as it was 10 in the morning and he said he could not complete my oil change because it takes much time and he was shortstaffed, but said I could leave it and he would get to it. I left and came to this location at Grelot and Hillcrest! I was greeted immediately by Tom. He was very attentive and helpful. Not only did he and Brandon complete my service in about 15 minutes, he also recommended additional services that they offered and cleaned my dirty windshield! They provided absolute A1 and professional service. This will be my new go to location...plus thereβs a Starbucks right next door! Thanks Tom & Brandon!
Love this place and these guys...always excellent service
The only place to go. Never try to upsell me. They treat me like a human being with sense not just a stupid girl. Always professional, helpful, and quick. I wont go anywhere else.
Very fast, very friendly, just kind od expensive
Very professional and courteous. I live being able to pull in and have my oil changed without having to get out of my vehicle. I also enjoy the fact that I dont have to wait 45 minutes to an hour to have it done. In and out in about 10 minutes!
I have used this shop for several years and always have had good service. When there were problems, they were quick to fix them at no cost.
The guys are very professional. I will be back.
Great experience. The Tech guy answered my questions and was very informative.
Amazing service!! Weve been twice and the workers are friendly and never try to sell us on things like other places. Oil changes are fast, they clean your windshield, check your tire pressure and add air if needed, full washer fluid, spray any doors with hinges, and check all lights and the horn. Definitely will be a returning and long term customer!!
I have been getting my oil changed regularly at various Express Oil locations for several years. Yesterday, I stopped at the Grelot location and was greeted by Aaron who I have had pleasant dealings with previously at the Schillinger location. What a wonderful technician/employee!!!! I thought I was past due for an oil change and he told me since I get the high mileage service, I didnt need it for 1000 more miles! No one else at any location has ever told me this!! He checked and topped off my fluids. He is honest, thorough and always greets you with a smile. Made my day.
Great job by great guys!!!
Brand new to the area and my car started having issues. Everyone here was great and it was really cheap for the amazing service. James is amazing and helps me out every time theres an issue. If he doesnt know the answer off the top of his head he goes above and beyond and finds someone who does know.
Actually a really good experience. Im always mistrusting of auto shops but these guys are pretty good. My wife went in to get some work done and they quoted us a price that was fair but a bit out of our budget. They were willing to lower the price just slightly and seemed to have done a great job. She said they were very kind and helpful.
This place is the BEST. We have had two honest, pleasant experiences! First was In June when we took the van in for an oil change. They told us it was not really needed, even though the oil change light was on. They checked all the fluids and sent us on our way.... no charge! Then this past Tuesday as they were closing, I pulled up in our daughters car as the tire pressure light was on again. They kindly opened back up, filled her tires, and let me know which one had a nail in it. We will be going back!!!
Im 80 years old and often feel like other business will take advantage of me and try to push services on me that I dont need. NOT these guys!! They are awesome! The are really kind and sweet to me and get the job done! Excellent customer service!
Terrible! If I could give negative stars, I would!I have been using this location for all my oil changes for years with no problem until today. Friday I went in to have my oil checked, and the technician let air out of my tires stating that they were over inflated. This location was the one who aired them up in the first place! I ended up with a flat tire a hour and a half later, then again over the weekend. I have no punctures in my tire. The location refuses to fix the problem they caused. They gave me a fake phone number for the district manager. I will update this review if this is resolved.EDIT: My tire was eventually replaced, but only because I bought the tires from another location of the same company, and only because I bought road hazard on them. The manager was completely unfriendly during the entire process and had a sour face when I left. I thanked him and wished him a happy holiday and he didnt even reply. I will not use this location for my oil changes anymore, even though this is the most convenient. And once my tires are out of warranty, Ill just switch companies altogether after this experience!
I recently had a coolant and transmission flush done at this location and couldnβt be more pleased! As I waited I watched through the window with a critical eye at first, but was really blow away as I watched the manager working side by side with his crew! After that I had complete peace and confidence in bringing my car to this location! Since leaving my car is running great! Highly recommend bringing your car here!!!
The absolute best staff at this location. They always take care of me and my car. The service is quick, and they help you keep up with all your regular maintenance. They are definitely at the top of my list.
Quick and polite. Thorough
Amazing place! Tracy and Chris are a great management team that are hands on. Taylor is a terrific mechanic and stands by his work. They have treated this lady fairly and with respect. Recommend to anyone!
Always a great experience whether we use the Grelot and Hillcrest or Schillinger locations. Professional, friendly and timely service.
Excellent quick service. Knowledgeable staff and I was in and out in 20 minutes. Best part was they donβt try to sell you on anything other than what you ask for. Love that!
The work was done on my car, but the time they took was little too long for my taste.
Recently had a great experience with the manager of Express Oil Change. He helped me right before quitting time with a difficult situation with my automobile. He addressed the situation professionally and in what appeared to be a very honest manner. Thank you.
Techs were friendly and efficient. I would recommend.
Really good place. They were very quick when I told them I was in a rush. I love how they let me know what needs to be done on my vehicle. Amazing staff.
Kind staff and quick service. (Even better with the student discount)
I got an oil change and new windshield wipers. Archie worked on my car and he did an excellent job! Very professional and he knows his stuff! Love this place, will definitely be going back!
Dee was awesome & very nice! My first time going to this place and I loved how fast & easy it was to get my oil changed! Very nice people, I will be returning!
Omg...The assistant manager(black guy) was great... Those people work hard with a smile. In fact, they were working so hard I had to ask, you guys arent going to turn the fans on...Great location stop by n see them and remember to be nice, courteous, and patient bc those guys arent robots...
Left after waiting for a Bay and then a car behind me got pulled in first.Waited five minutes before pulling away.Take 5 worked me right in, and had superb service!
Not only they are fast but they come with the greatest personality. I didnt get their name on my visit today (01-02-18). But overall I am highly satisfy. They were so honest to the point they say you dont need an oil change but if you want well do it lol. Not trying to scam for service.. thanks you JRS (initial on my receipt)
If you want a hassle free place to take your car for maintenance, this is definitely the place! They are super nice & very knowledgeable. Trustworthy place for sure! Thank you!
I love it...very very quick
Thanks to Larry Long for saving me $300.00 today for being honest.
Excellent service they very fast friendly helpful this is the best Express Lube a have ev to these guys are outstanding
IοΈ would highly recommend Express Oil Change & Tire! IοΈ was able to stay in my car and we were in and out very quickly with no wait time. They were friendly and informative. βοΈβοΈβοΈβοΈβοΈ
My mom recommended these guys and since they helped her out so well, I gave them a try! Glad I did... Excellent service and quick!
They are quick with what they do. Really friendly and will answer any questions without hesitation. I highly recommend this place
I love this place! They are so quick and friendly! Also that guy Jason is really easy on the eyes.
The fellas here are always super friendly and fast.
Excellent service. Brad is a top-rate mechanic. Ive had nothing but good experiences here.
Omari was a wonderful technician, very friendly and spoke to my child in the car as he lubricated his door jamb. chris, the manager, was very friendly and as my car was badly overdue for an oil change and I could not come in on Tuesday ladies day due to dental work, he honored the discount anyway for me. it was a wonderful experience and I will definitely be a repeat customer at their location. express has won me over from pep boys!
I wish I could give a no star honestly. Being a mechanic myself ut kills me how they always trying to up sale u on things that can be fixed with jus a few bucks. I got a small leak on my high side ac line and there guys here tried to upsale me on a whole entire system telling me my compressor that was jus put on yesterday was bad. Get in my car and its blowing cold jus needed to add Freon from where they let it leak ok some saying it wouldnt hold a charge right after saying the guts were bad. Its a crying shame cause mostly woman are definitely victims of this issue.
These guys are amazing and honest which is so hard to find in mechanics anywhere now a days l would recommend them to anyone!!
Great service! Very fast! Would go there again!
I take both my car and my wifes car to get the oil changed. Im very pleased with the service. I wouldnt go anywhere else.
Good service but my last visit took tooo long, but Ill still return for more work.
Always enjoy going to get my oil changed because I know Ill be in and out.
I was pleasantly surprised to see that they were open on Fat Tuesday aka Mardi Gras day. I pulled up around 3:30 and was quickly greeted by Craig. He had me pull right on in. He checked my oil and asked who had done my last oil change. I told him a coworker had put some oil in there for me bc I was basically empty. He then tells me that I had way too much oil in there. Whoopsie!!!! I asked him if I was ok to get conventional oil this time bc I would typically get synthetic. That was because every other oil changing place insisted that my car had to have synthetic. Which makes me very angry because my car does not require it. Craig tells me that is no problem at all. He was so very kind to me. I asked him if he happened to have a bandaid and he got me one right away. He also tells me that I can come by at anytime between oil changes and get so much oil added for free if Im low. I was never told this at the other store I typically go to. This was also my first time at this location. He mentioned some other things I could come by and have done for free as well, but I cant recall what they were. My door is damaged from being hit and it squeaks when I open it. The first thing he did was spray some wd40 on my doors. He didnt have to do that but did it anyway. I never even mentioned it. They go above and beyond and these guys are super fast.They truly care about you and your car. Craig needs a raise!! I will be coming to this location from now on. Thats for sure. I also wanted to add that Tuesdays are ladies day and you get $5 off. I was in and out in less than 20 mins. Best oil changing experience yet.
Super friendly service and I was on my way in no time.
Always pleased with the service and staff at express Ive been to several locations and the quality of service never waivers. Keep it up guys!
Its easy to go in and out and the staff is very helpful and they understand whats you need and very intelligent
Got us fixed up fast and cheap! No complaints!
Best oil change experience Ive ever had! They didnt try to sell me a single thing I didnt need, which is an awesome change from what most oil changes are like. They explained everything to me and were very kind and professional. I usually put off getting my oil changed because of how uncomfortable and frustrating the experience is (being a female and it being assumed that I have no idea how cars work and can be talked into anything) but it wont be like that in the future with these guys around.
Do not use this place for repairs! I took my car here, and they worked on it without updating me for over a week-I had to keep calling in only to get put off by the mechanic until I finally found out theyd installed a $400 part without getting my permission. Theyre OK for oil changes, but leave it at that.
Quick and easy! Love the staff. Very friendly!
I was a little worried about taking my Prius to some place besides the dealership but these guys were very knowledgeable, professional and they saved me money. I will definitely recommend Express Oil Change & Tire Engineers to my family and friends.
Love these guys. Very helpful.
Just paid $75 for synthetic oil change. Walmart charges $35. Last time to get an oil change here!
Great service, professional staff and the staff is very well informed on automotive needs.
Ive been coming to this location since 2010, 4 vehicles later mobile 1 full synthetic in all of them ....not one issue
Great service great price
Love the decorations and great service! Wonderful management!
We were visiting family and needed an oil change. Service was great and the staff was very professional.
Franky and Jason was amazing!! I definitely recommend them to anyone!!
We had our spark plugs replaced there, tire repairs, oil changes. Good people.
The guys there are good people and pros.
Quick, friendly service
Fast, Very Polite, well manage crews.
Friendly, helpful, fast service.
Great service at a wonderful location!
Nice peopleπ
Always thorough and fast
Great customer service and work!!
Grear Svc
Always quick, always courteous.
Great service, fast and friendly staff
Aaron took care of us!
Great cust1 service