We were met with kindness professionalism and honesty throughout the entire experience. You think about how hard it can be to make general repairs to your vehicle but Fausake’s makes it really easy to get what you need done. Thank you for all the help!
The service and response is second to none. Thank you Justin for always being so helpful.
I went in to get my tire on my car checked and get it fixed. They were wonderful they ask me if that was my first time in there and I answered I came in once with my sister. But any way they got my information and then I went to the waiting room to wait till it was fixed. Then after a few minutes the man came in the waiting room where I was waitin, then told me I was ready to go. But I went to the counter to pay for the work that they did to fix my tire and the lady said I did not own them any thing. Lord what a blessing. But thank you much I really did need a break. But I promise this if at any time I need tires or work on my tires this place will be the only place I will take my car to. Again Thank you so very much.
This is a stand out establishment. Great staff. Fast, quality service. I will definitely recommend!
Excellent service Professionals, I can leave knowing I received a great deal and my vehicle was maintained properly!
If you must spend more than $1000 before breakfast, this is the place to do it! They really are great. They listen, provide solutions, help you work through your repair options, they get the job done and take personal responsibility for their work. What more can you really ask for?
Tires and alignment for a reasonable price . Wheelchair access to all areas. Restrooms 🚻 and parking. Quick and friendly people . There are many more services available 😀 😄. Just ask . They will discuss your issues .
Helped my neighbor to get tires,got auto back with all different tire pressure one had 60 lbs in it and no valve caps. one tire sensor wasnt working according to the computer. Took it back to them, they changed 2 tire sensors for $175. Now the spare is leaking down. Nothing but problems and not cheap $1180
Best service center in Mobile. Highly recommend.
Im glad I bought tires here. They did the install and alignment at a fair price and did it quickly. Recently after 60k miles on the tires I had one go out of balance and went back in, they ended up balancing all 4 for free. Not only that, it was a no appointment walk in and I was out maybe 30 minutes after I walked in. I dont think that would have happened anywhere else around here.I will be buying my next set here again.
Service is great here, they explain everything in detail. They give you different price ranges for what is recommended and what actually needs to be done.
Came in both times for alignment/tires mount and balanced later in the afternoon and they still manage to get my vehicle done super fast.
This visit was bc all my tires were low.
Great customer service & service quick response. Justin is amazing.
Got my flat tire and repaired, plus rotated tires at no charge because of Road/Hazard warranty. Fortunately, it wasnt a sidewall puncture!
Had a wonderful experience at Fausaks on Hwy 90. Realized are vehicle needed tires for a trip on short notice & they were able to fit us in but not cut short on any of their practices because of our need. Be aware there is a Fausaks coming soon in Saraland.
Today has been an awful day. I lost my job due to this pandemic And I got a nail in my tire. When I came in I asked how much it was going to be 25.00. That is a great price but I knew how much I had in my pocket. When I was finished they told me to have a great day and blessed me with a patch. This business is full of kind hearted people. If you have any issue come and bless this business. A1 work and good people. Thank you for letting me know God is going to take care of me during this time.
Great place to take your vehicle for repairs. The people are very nice and helpful .
Had a vibration that another shop couldnt fix. They did, thanks Fausak tire
Spot on as always.... Great staff to deal with and great work preformed.......
Good service.
They always do a great job and get me in and out, unlike Mavis who cost me $1,500 by putting something in my oil. I will NEVER use anyone else besides Fausaks! They go above and beyond for their customers and are honest and fair.
Had to have front end work done, along with alignment. Vehicle drove so much better afterwards. Service writer Josh treated me very good.
Tony the manager is always so helpful and the staff are awesome!!! Wouldnt go anywhere else for tires or even brakes and oil changes!!!
Always quick and reliable. Super friendly staff.
Awesome customer service great bunch of people 😊
I can always depend on Fausak Tires to find my tire problems. They found a nail in one of the tires today and fixed it. All employees are very efficient and friendly!
Best tacos in town
Its pretty good
Excellent service, quick fast, and professional. First come first serve.
Great service!
Ive been a customer for 10 years. They get the job done.
Very friendly, and the work on my vehicle was completed very quickly!!
Amazing service!! I need to fix a flat on my Tesla Model Y. Went to Mavis tire down the road and the technition don’t know how to lift my car. He keep saying that the car need to balance otherwise it’ll damage the battery. So I took my car to Fausak Tires and they got me in and out under 20mins.
Been with them for 25 years. Nuff said
Fast, friendly, professional service
I Hit a piece of scrap on the road, ripped my rear tire up. Got road service to put my spare on. Limped into Fausak tire, got a quick replacement, mounted, balanced, fair price, back on the road in less than an hour. Good service, fair price. Thank you!
Very friendly and professional! I went in early for a new set of tires and they were sold out of the ones I was quoted for and they made a call to make sure a set was on their shipment for that day! When my tires came in he called me back and when I got there I was there less than two hours!!! A WinWin for me!! Now my baby riding smooth again and not shaking!!!Thank you Fausak, I wish I could remember to young mans name that helped me but Im bad with names, but THANK YOU SO MUCH I WILL BE BACK!!!
Always friendly and helpful
Honest business. Better pricing than most. And provides one-stop shopping for all small repairs and most large jobs. Ive gone to Fausaks since soon after coming to Mobile back in 1988 - Never been disappointed.
Good prices and service. Local family owned.
Was having issues with my car. Took here and Adam helped me out. Thank you again Adam.
Superior tire people! I would recommend everyone to stimulate this Local Business! Great Service
Fixed me right up. Prices are very fair. Experienced, knowledgeable and friendly staff. Not my first time going here. Wont be the last. Awesome job.
Excellent, honest service. Great people, the only place I trust.
Brought the company car. Easy. Quick. Friendly service. Recommend
We had what we thought was roofing nail in our tire, so we pulled in here. The lady went out and within five minutes, she was back, offending self tapping screw with a worn down head in hand! It hadnt even penetrated the tread, so we were charged nothing! Very friendly and efficient! Well definitely be back!
Straightforward... tells you like it is. Never had a bad experience. Highly recommend
They were very busy. We stop there to get a tire fix. The man in there said he couldnt sell us just one tire, it had to be 4 tires. We were only there for 5 minutes and left after we couldnt get what we wanted.
This is THE tire store to use. We are always extremely pleased with the service and pricing received. Have stopped using another Oil Change or Tire shop. Fausaks has earned 100% of our companies business
Came in with an issue, they took care of it faster than most of these other guys out here! Its a first come first serve deal, with the car bays, so plan your visit around this.Yes, they have a smoking section outside.
I have been a repeat customer here for several years, but will not be returning. The quality of the customer service and overall communication has deteriorated so badly that I am just going to take my business elsewhere. There is absolutely no “consultation” from anyone here. If they can’t do exactly what you ask, the answer is “no” with no effort on better diagnosing the problem or offering alternative solutions. There is way too much emphasis on what they can’t do and not enough discussion on what they can do. Don’t particularly like dealing with chains, but not really an option any longer. Can only do one oil change at a time??? . Why should I buy tires here if I have to wait hours to get them rotated when I get an oil change. Can’t handle basic items such as replacing a headlight or other general questions. I’m done. Customer lost.
Very. Nice
Fausak has always done front end alignments on all my vehicles. Sept 18 I took my 4wd truck in for alignment and felt like it was a good job well done. On Sept 30 the nut on the outer tie rod comes off causing loss of control planting the truck into a ditch (low speed crash). After some road side repairs new tie rods the vehicle is road safe and drove back to Fausak for realignment. The ladys in the front office were concerned about myself and my son who was with me at the time of the crash then about the truck that made me feel good about the company at first. Then the service manager Joe tells me the truck needs another alignment and I need to pay for it again, he further states they dont check tie rods they shake them and are in business to sale parts. Well i had to replace parts on my truck because of incompetent alignment the first time. Okay I asked what about the warranty its been less than thirty days. Joe states warranties only covers labor. Thats all Im asking for is labor to realign toe in toe out. Again Joe wants another alignment fee. Needless to say Fausak will never get another penny from me even if I tow a vehicle passed there shop to get to another one. Fausak also lost the sale of five very expensive off road tires.
💯
We were driving back home from a road trip when we had some brakes and bearings issues just outside Mobile. The Toyota dealership didn’t have the correct lug key for my wheels and recommended Fausak. I called and spoke with Terry who was very helpful. He told me to come in that he thinks they have the correct lug socket, which they did. (Toyota lost the one I had in a previous service) I told him that we were from out of town that we were returning home and he worked very hard calling all around to get the parts delivered and we only had a 1 night stay! They had my Tundra ready to go the next day even though I didn’t get there until closing that previous day. We had a bit more trouble just before getting home and I called and spoke with Chuck the manager, told him the situation and he took care of all issues completely. These guys are the real deal!!! Mobile is lucky to have Fausak for sure... keep up the honest work! Next road trip I’m stopping in to bring them some real Texas bbq
The guys at Fausak do a fantastic job. They are quick and efficient, and go the extra mile to make sure you are well taken care of. I bought a set of tires from them last year and go in routinely for R&B’s, they check the condition and are always looking out for my best interest and all customers. Check them out and ask for Terry, tell him I sent you!
My new place to go for service, they really go out of their way to help you.
I was on an extended visit to the area, and picked up a nail in one of my tires. A trusted local friend sent me to this store to check it out. The nail was at the edge of the tread close to the sidewall, and could not be repaired. I was not surprised at this. So, I inquired about a quote to replace the tires, since they were still good, but well worn. Terry wrote down the size and we went inside. After a moment of looking through the computer, he said I cant get those. The other agents in the office took a look too. No dice. Out I went, not expecting that result. Back at home I looked up my vehicle, tire brand & size on *their* website, and bingo, there they were. I used the contact us function on the website to ask for clarity since I suspected Terry had looked up the wrong thing. A couple weeks passed... no response... nada... crickets. Everyone has an off day, but I really expected more. In retail, you often get just one shot. Fausak Tires, this was your one shot. Mr Business Owner, I hope youre reading this. You missed an estimated $1,500 dollar sale.
Very good service, give them 5 stars for being friendly staff .
Fair pricing, quick service, many times cheaper than competitors. I was quoted 22$ just to “look” at the problem at pep boys and 3 to 4 times the price. Josh was very helpful.
These guys always take good care of us. I appreciate their rotating and balancing my that I bought there for free and the fact that theyll plug or patch the tire free as well. Its also really nice that they are reliable source for repairs and that you can get your oil changed all in the same place.
We have been a customer for over 10 years I have never let us down. They are simply the Best tire, break, oil service in Mobile AL!
Had a headlight bulb replaced here 3 years ago and the price was 65.00. Today when i come in the lady originally quotes me a price of $72 but 10 minutes later she returns with a price of 103.00. Never ever again
Very prompt!
Always great work and customer service! Clean place and smooth oil change! This is the only place I will take my car!
Great customer service. Very quick.
You couldnt ask for better service!!!
They helped me find tires I needed
Mobiles best Tire Store. Really great people.
Very respectful and do very good work and very affordable.
These guys are on top of what they do the staff is excellent we put all there bay doors in this location
I always love going to Fausaks. They always take good care of me and my car. I recommend them to everyone I know.
Wanna get ripped off? Falsak tires is the way to go. This place will make up imaginary charges just so they can make profit on the damaged part. Never coming here again!
I there for a tire rotation and an oil change.At first I was the only one there.Another car came in and they started to work on it. My car sat there for 30 minutes before anyone touched and then it was two tires at a time. Another vehicle came and they started working on it and touch two tires off.The guy doing the rotation was slow as christmas. He hit a little bit stand up suck on his drink and stare out side.I went in side and told the gentleman that it was taking to long. He,said thanks for the heads up. By the time it was said and done I had been there 1 1/2 hours.My wife had the same exact situation with truck a,few days ago.Come on guys. Your were the fastest.around at one time. 27 years of business. Whats up ?
Efficient and friendly staff!
The people at Fausaks have always taken real good care of all of our tire and auto service needs.
See Justin or Gene. They know everything about tires
Friendly employees and service while you wait! Competitive prices as well! I would highly recommend this business to you !
Excellant fast service, friendly and price was right. Been with them for years quality is consistent. Maylna was a big help.
Always receive great service
Fausaks has been taking care of my tires for a very long time. Family owned and worth the trust.
Ive had my vehicle serviced here for about three years now and have bought tires from them. A couple weeks ago I took my vehicle up there for a problem I was having because of the great service I have had in the past. However upon arriving I was told that they no longer service vehicles, and the guy behind the counter stated we are trying to get out of that business. And proceeded to refer me to another mechanic shop that just so happened to be closed. It blew my mind the way they treated a customer that theyve had for years. I will never give This shop service again and I will not recommend it to anyone ever. And I will steer friends and family away from this establishment
Good
They quoted me 7000$ to repair my car. The only major problem was a slightly damaged k frame, control arm and cv axle. Parts totaled me just about 300$. What a joke of a place.
Best service in Mobile, Al.
Finally a great home owned and operated business. They give you that personal touch. Kinda like Cheers. Wether youre there for a free rotate and balance that they give you with your tire purchase or having your vehicle serviced youre treated like a friend. Its so hard to find a store like Fausak anymore, honest, knowledgeable, down to earth fokes. Drop by and visit with them next time you need tires or service and see what I mean..
Never will they get my business again. First set of tires they didn’t tighten the lug nuts. Second set they broke a lug but and say it was cross threaded. Go back for rotation and they break two more. Then say it’s because of wrong lug nuts; which they had just reinstalled two months ago.
Great service, great people. I highly recommend Fausak Tires & Service for anyone needing any kind of work on their vehicles.
Fausak, a family name you can depend on!! Thanks Chris for always taking great care of us!!The Kysers
Great service. Willing to work with me to get adequate tires for my Caravan without destroying the budget.
Thanks for putting air in my tires and keeping me safe. Happy New Year to everyone at Fausaks
Still the best around. Tony, thank you for taking care of everything! Well done.
Great service. Friendly, knowledgeable staff.
These folks are lovely! They gave me choices and options not just charges! Thanks for all the great service!
The only place I buy tires
Great Service