IF I COULD RATE A O I WOULD, HORRIBLE PLACE TO DO BUSSINESS NEVER AGAIN. ALL THEY DID WAS JERK ME AROUND LIE FOR OVER A WEEK AND A HALF NEVER DO BUSSINESS WITH THIS PLACE..

Dropped off my tire and wheel for a simple valve stem replacement. A day and a half later my tire has still not been repaired. This is not the first time Bay city tire has let me down but it will be the last.

Very good service, reasonable prices, they did a great job replacing my roters and pads. The place was full before 8:00 this . morning, now I know why.

Extremely disappointed! This business was recommended by a friend who swore on this shops good reputation and professionalism. I should have known from the start this wasnt going to be the best place at the time I called to book an appt. I was told come anytime after lunch as we are not typically busy. Long story short I was advised to come back on Saturday morning a few mins before they actually open. I was greeted by another customer who advised me no one was there as of yet. She told me she was told the same thing to come back on Saturday morning. I walked up to door shortly after 8am to find they were closed in observance of 4th of July. What a total waste of my off day!

Great experience, took my personal truck in for an alignment and to get my wheels balanced and it drives phenomenally now. Didnt break the bank, and they were quick and precise. Very helpful, polite, and friendly staff. Very knowledgeable. They do all the work on my company truck, and have kept me safely on the road for thousands of miles. Thank you guys!

Excellent service. Honest, fair, quality work. Wont take my cars anywhere else.

My Grandsons Radiator started leaking while on the way to Florida in Mobile,, called a Cousin that lives near by and he told us to call Shane at Bay City,, Bay City did. Phenomenal job fixing his jeep for him, and made sure it was ready for Saturday when he needed it, and everything was handled over the phone, Mike from Houma La

Love this place. Friendly, great prices, like family.

Bay City put a level kit and new tires on my truck. They did an excellent job at a very competitive price. Excellent customer service!

No qualified technicians, needed coils and crankshaft sensor. Not a computer!!! Out of towers dont go their...

I love Bay City Auto if you want a good mechanic honest and give you the best service ever ask for Shane thats the man thanks Bay City Auto you guys are the bomb

Great I would recommend Baycity anytime

They were friendly, but overcharge for flat repair and didnt even make sure the low tire pressure warning light went off.

Always on top of things,very friendly and helpful. This is the only tire shop I trust

Friendly, honest, reasonable service and I recommend this small business most whole-heartedly.

I would absolutely recommend Bay City, they took great care of my Honda and had excellent customer service. I would definitely bring my car back.

Best shop in town when it comes to anything wheel and tire related!

Great place overall! Awesome customer service. nobody in the area can beat their prices on tires! I was quoted 200.00 dollars less than other places for 4 brand new tires. I will definitely keep doing business here.

This is the only shop my truck will ever go to. My family and I have used Bay City for 10+ years. I always recommend them to everybody needing tires/wheels or work done to their vehicles. This is a professional shop with great people.

Great service and the owner was very kind and courteous! 4 stars because the front desk lady was a little rude and service was kind of slow.

My vehicle went in with one issue that they never checked and came out with more issues after they fixed what they fixed. Not happy with my services of blazer

I have been doing business with them for several years with many different vehicles ranging from cars to larger 1 ton work trucks. Gas and diesel. In short: Quality work, competitive pricing, and outstanding service has been consistent. Great team all around! I would have voted a fifth star if the parking area could handle the business. Chick-Fil-A has the same problem.

This place is professional yet still make you feel like an actual valued customer. They are honest, which is a word you usually NEVER use for auto repair businesses. They will not try to ring you for unnecessary repairs or charges. In my opinion, this is the best place to get new tires, oil change, tire rotation and/or get your car checked out when you have problems. I have friends who have been going there for over 30 years. As long as I stay in Mobile, I intend on always taking my cars to Bay City. Thanks for all you do!

Really nice people and they get the job done

Takes care of the cars and good service.

I went to Bay City to get an estimate for a huge dent to my rear bumper. I was greeted by George who is super nice and friendly. The manger Mr. Palmer examined the damage right away, pop out the dent on the spot and free of charge. Thats the quickest car service I ever had.

These guys are professional and have great deals on tires. Good to find a tire business run with integrity.

Friendly, professional, fast, and competitively priced. Ive been a customer of theirs for over ten years now. Highly recommend them for tires and alignments.

Havent been able to find quality work in town for a long time. Bay City has some of the most professional staff and highest quality standard. Im very meticulous as reliability inspector and these guys are on top of the list. Theyve worked on everything from my old F-100 to my newer VW Golf. I HIGHLY recommend them...They have a customer for life!!!

They have a shuttle system and will take you somewhere; ive never used that but how great.They always greet me when I come in, tell me an up front time on service and then usually get done sooner than they say they will. Its a friendly environment and theyve never tried to sell me on something else. I appreciate the work they do and the great customer service, which is not the case everywhere.

Great bunch of guys and dolls. Fixed me right up with reasonable pricing

I would highly recommend Bay City Tire and Wheel. These people are honest and reliable. A real pleasure to do business with. More businesses should have such integrity!

Awesome team at Bay City. I was passing thru and found myself needing an emergency tire install. These guys dont only do cages, but do bikes as well. 3 other local bike shops saw it was a Victory and wouldnt touch it. With no fear Bay City Tire jumped right on it. No problems. They even gave me a ride to pick up a tire at another vender. Definitely would recommended this shop to any 2 wheelers or cages. Great Job guys and gal!!

Took my 1964 corvette coupe to Bay City Tire. Did a awsome job on the alighnment. Thanks to Tony great job.

Awesome customer service and products, these guys really know how to make you feel at home. Best prices in Mobile hands down!

The nicest people you will meet. And the only people i will trust to do my tires. They have helped me and my family for years! Highly reccomended!

The owner is real friendly and down to earth never had I problem but the workers are careless and dont pay attention to what they are doing. Left deep scratches in my 26 inch dub wheels and broke a stud my rim sit on. Not once did they report or mention any accident.

This place is the best in town, if you have a lift or are looking for a place that can work on a vehicle with oversized tires this is the place. Every tire store in town recommends them, which says something. I have taken my truck multiple times, every time they tell me it will be ready by a certain time its ready before.

Not fast working but they do get the job done.... hard workers 💪 great job

Excellent service-----mr.steve was so helpful I would highly recommend

These guys are great. Went above and beyond to help me with my car. Wish I could give six stars.

Always move quickly and do a great job!

Excellent auto repair shop. Friendly and awesome customer service.

Top of the line when it comes to service

Fast and nice people

Best place in mobile for an alignment or any vehicle needs

I have been using these guys for over a decade. Top Notch Caring Service.

Shane and Steve are the best the customer service is awesome!!!!

Favorite place to get repairs on my car done. 😊

Knowledgeable staff.

Awesome place to get tires

Best service in industry.

Good folks and reasonable prices.

Went over and above to make sure everything was complete. Thank you!

I take my truck no where but here, they are the best

Great service.

Good service quick service

Great.

Fast, honest and reliable.