Found my dream car at MB of Mobile!Easy to work with Jean Leonard in sales as well as the manager. They treated me special as I am sure they do everyone. I flew in from Atlanta and was warmly greeted by Jean in my new car. He gave me a quick overview and had me test drive it back to the dealership where finalizing the deal was easy!Love my E550 Cabriolet!!! Would highly recommend MB of Mobile!!!

Leonard Jean-Louis was the best. Great attitude, so knowledgeable and helpful. I have called him on several occasions, after purchase, to ask how to perform a function and hes very responsive.

Absolutely the BEST car-buying experience ! My husband and I were traveling and on limited time. Leonard was very responsive to our needs. All our questions were answered. We selected the car, negotiated our deal, and let him know we had to get back on the road. On our return trip, he had the car waiting for us (with a big red bow) and the paperwork ready for us to sign. We LOVE our new car !

Leonard was the best and caring sales person I ever came in contact with. He made sure we had everything we need. I would highly recommend him and Mercedes of Mobile. They did an outstanding job!

From the beginning, Leonard was exceptional. We live an hour away and once we expressed interest in a certain vehicle Leonard made a video of the car and sent it to us within 30 minutes. After seeing the video and talking to Leonard, we were sold on the car. The very next day Leonard worked with us on financing and by that evening he loaded up our car and delivered it to us. We will definitely reach out to Leonard for any future vehicle purchases. We are very happy customers!

Very seamless process and the staff is very customer service driven! Leonard has been a trusted salesperson as many members of my family have purchased vehicles from him in the past. He was very attentive and listened to my concerns and made sure I got what I truly wanted. I will definitely go back! Thank you!!

Wonderful buying experience!! Mr. Leonard Jean-Louis is the best salesman ever!! He was very attentive and helpful. It was definitely worth the 3 hr. drive!!

If you are in the market for a Sprinter anywhere in the country I would recommend MB of Mobile. Our salesman Leonard Jean Louis was knowledgeable, attentive, and easy to work with. The buying process was very efficient I was impressed. Trade in a truck and drive away with a new Sprinter in under 3hrs.

My salesman Leonard of Mercedes of Mobile was professional, kind, considerate, and caring. He went over and beyond to make sure I received the vehicle I wanted. Which is a bit of a challenge in today’s market. Leonard texted, email and called numerous time to make sure we where satisfied. I COULD NOT HAVE BEEN MORE PLEASED. LOVE MY MERCEDES. THE BEST OR NOTHING IS VERY REAL WITH LEONARD OF MOBILE.

The employees of Mercedes-Benz of Mobile were extremely nice and professional. Manager of the Previously Owned Card Division, Mark Bodet, and salesman Leonard Jean Louis, both helped me find the car that was just right for me. It had the specific features I was looking for (along with several more special options) and was in the price range I specified. I didnt feel pressured nor rushed as they explained various safety features of the car and answered any questions I had. I have already recommended Mark and Leonard to two friends looking for previously owned cars!

Leonard Jean Louis was amazing. He was very knowledgeable of all of the models and answered every question I had. He also had a ton of patience with me in which I am grateful for. Any future buyers I highly recommend Mercedes with Leonard. You won’t be disappointed and the purchase went smoothly!

A few months ago I had Mercedes of Mobile install a new command unit. I was quoted one price a year ago(by a former service manager) and the current service manager nicely honored the same price. When I arrived to pick up my vehicle I requested my old command unit. I was told by Kevin Archer(the service guy assigned to me) that Mercedes Benz has to keep that part because there is a core charge. I had no idea about this otherwise I would not have asked for the old unit back. At that point Kevin called someone on the phone informing them I wanted the old part back. Once Kevin got off the line he said that I would have to pay $1000 to get the old command unit back. He stated that Mercedes keep the old units and send them back to headquarters. I called my father on the phone immediately and he was surprised as well about a core charge and having to pay to get the old unit back. My father told me to call Mercedes Headquarters to further investigate. The next day I called Mercedes Headquarters and explained the entire situation about not getting the old command unit back or having to pay $1000 told to me by Kevin Archer( service guy at Mercedes of Mobile). The Mercedes representative told me that some parts are not returned to customers and the command unit is one of those parts(Mercedes Benz do not want certain parts out to the public) and the service guy(Kevin Archer) was not suppose to try to sell this part to me for $1000!!!! The representative wanted to know the dealership and the service person that tried to pull this stunt! am posting this because this was very shady of him to try to make an additional $1000 . I was informed by the representative at Mercedes Headquarters to inform the service manager(Ryan Cross) . I called the service manager Ryan Scott to inform him but he NEVER returned my call. I am sure the owner of Mercedes Benz Of Mobile would be highly disappointed that one of his employees would try to make a personal gain off a customer. In the future I will use another service advisor.

As a result of Covid 19, the current environment for purchasing a new car has changed for many finding themselves in that situation. This dealership did its best in securing a car with options I wanted and communicated honestly regarding timing in getting that car delivered to me. Communication and clarity throughout the entire experience was excellent. My particular thanks to Clarence Hall, my sales representative and also to the sales manager and financial manager for making the purchase a positive experience. This is how a dealership should function.

My sales associate Mr. Leonard Jean-Louis has always provided my wife and I excellent, courteous and professional services. He has as always addressed all our needs and concerns. This is our fourth purchase assisted by him and we look forward to our next. Thank You Leonard.

Came to the Mercedes-Benz dealership to buy my first car and was not disappointed! Leonard Jean-Louis was by far the most helpful sales consultant out of every dealership I visited. If youre looking for someone friendly and to tell you how it is, Leonard at Mercedes of Mobile is the place to go. I would definitely purchase a car from here again.

Bought our truck there a few months ago. Leonard Jean Louis was such a pleasure to deal with. He is quite a salesman, but in no way pushy. The experience we had here was so above any other car dealership that we have ever dealt with.

In a day when customer service seems to be a thing of the past, visiting MB of Mobile is a refreshing event. I was looking for a new MB, and Mr. Leonard Jean-Louis was just the person to help me. He listened carefully, and provided input. He sent me home overnight with a vehicle which turned out to not be the fit I had hoped... so back to the drawing board. Ultimately, I ended up with a new GLC 300. Great car. I interacted with the General Manager, the Sales Manager, the Business Manager, and The Man (Leonard). All were kind, considerate and great to deal with. Cannot recommend this organization more.

Thanks for everything Leonard! You were great! Will be back to see you soon. Kind Regards, Mark

It took me about 6 months to decide what type of vehicle I wanted to purchase next. Not one time did a salesman text or call, but gave me all the information I needed to make my decision on my own. Once I decided on the Mercedes SUV, Leonard went over and above to help. In the future, I’m very confident my next vehicle purchases will be with this dealership. Thanks Leonard for everything! I love my SUV. ❤️

Leonard at MB of Mobile was amazing. Made the purchase process seamless and had my car delivered 100 miles away less than 6 hours after our first conversation. Major shoutout to this particular MB dealership for honoring MSRP and not adding a $10k “market adjustment,” a fee every other dealership wants to assess for the vehicle we purchased.

I encourage everyone to drive just a little farther to either MB of South Mississippi or MB of Pensacola for all your MB needs. I had a terrible service experience, and currently 2 weeks later Dan ( as well as the shop foreman and service mgr) is/are still trying to resolve a MB me connect issue. After countless attempts (7 to be exact) w/ Dan I called MB of South Mississippi and within 5 minutes they had the app issue resolved remotely- also something that MB of Mobile said couldnt be done.

What can I say... Leonard Jean Louis is the man to see. My experience was almost too good to be true. Definitely 5 star.

I purchased a Mercedes GLE 350. It was a perfect car buying experience thanks to the wonderful staff and very nice and professional salesperson Leonard! I would recommend them to everyone. Best experience yet in purchasing a vehicle.

I will bring my car back here because of our recent interaction with the shop foreman Evo and manager Jim Sullivan. Everyone wants to feel the warm fuzzy feeling of comfort when theres an issue, knowing you will be taken care of. Evo is a major asset to this dealership. The concern he showed for our needs is like it was his own name on the sign. We were most grateful for his expertise and assistance, and feel good knowing hes there to take care of my car when we need him. Thank you Evo & Jim for making us feel warm and fuzzy about bringing our vehicle to this service department.

Mercedes Benz of Mobile is an exceptional local dealership that offers exceptional service through exceptional staff and ownership. Dan has been one of my service advisers for longer than I can remember!!He and his associates are a rather outstanding collection !!! Dan is always greeting with a big smile and juggling the demands of an extremely busy service department with such professional ease and assurance. Kind and gracious & patient to me as as customer, and treats his fellow crew members with the same spirited respect. Dan is also very resourceful and gets every aspect of any problem Resolved. I have complete & highest confidence in Mercedes Benz of Mobile . I have been very impressed with the outstanding Owner & family of this dealership ! All excellence in a business such as this dealership certainly reflects the heart and soul of those in ownership! As a five time Mercedes Benz car buyer from Mercedes Benz of Mobile .. I am extremely grateful for this outstanding organization, From Orlando in the Sales Department, to Dan and his associates in the Service Department, this very satisfied customer always feels well cared for and supremely thankful for my remarkable hometown dealership.Thankful

Absolutely amazing customer service from the whole team, especially Leonard and Marc! They made buying my camper van such a wonderful experience and I am super excited to get out and explore the world!

Leonard did a wonderful job! Best car buying experience I have ever had!

We were looking for a CLA for roughly 5 months and dealt with many dealerships along the way. Leonard Jean-Louis, hands down was the best. If you are looking for a Mercedes in the area, I highly suggest reaching out to Leonard first. Thanks again for making this such a great experience. Till next time!

Excellent experience. Service team courteous, diligent, timely. Advisor Dan is knowledgeable, expedient, and outstanding. He listens and explains all details thoroughly. Waiting area comfortable and well spaced. Highly recommend this department and its team members.

Nice dealership with a staff that cares and wants to sell cars. The sales team is definitely responsive, but didn’t quite understand my needs/wants when trying to purchase. I will definitely try to use them again in the future, but just couldn’t make it happen, so went with a different MB dealer. I encourage you to try here first because I really did like the experience. I used the service department years ago, and was very impressed, but I just have chosen my loyalties to a different dealership. There are times I regret not going with MB of Mobile.

I had such a pleasant experience with MB of Mobile- Leonard Jean-Louis was fabulous. He was very attentive, listened to my needs in a vehicle, and gave an exceptional overview of the vehicle’s features both during/before the test drive and after purchasing the vehicle. Highly recommend him and this dealership!

5 stars for Leonard Jean-Louis! He was awesome. When I came in to purchase my new 2021 GLE Leonard was the only one to acknowledge me as a customer. He is the sole reason for me staying and purchasing with MB of Mobile.

Leonard Jean Louis is the guy to talk to at this place! Just purchased my dream car at Mercedes Benz and I have to say he gets 5 stars from us, incredibly gracious, polite hard working and a straight up good person! He made our experience amazing and I couldnt be happier! If youre looking for a great used car or a new one this is the man to see!!! I cant imagine it being better than it was for us. Thanks so much Leonard Jean Louis for making this a beautiful experience!

Best car-buying experience! I have no complaints about the people or place. Leonard was the the nicest, most humble, and best car salesman to work with! He and Kevin in finances worked together for me to drive off in my new car. They were both so easy to work with and willing to satisfy me as the customer. I’m still amazed at this great experience in which I am so grateful for! There are just no words to completely explain this awesome experience! I highly recommend their service to anyone in the market for a vehicle!

Leonard was excellent and very knowledgeable throughout the whole process. Quite the pleasure dealing with everyone at this specific location. Would highly recommend anyone that is looking for that new special Benz in their life.

Warm greetings from the front door with directions to whom we seek. Prepared to show the vehicle, paperwork was in order & ready. Closing electronicallywas seamless & efficient. These folks really know what they are doing. Usually 2-4 hours in a dealershipat best, hour tops at this one. Excellent service

Leonard Jean Louis thank you and staff for great service and the ability to receive from top of the line, Mercedes Benz.

Had a great experience buying with Leonard Jean-Louis. I will most likely buy my next Mercedes from this location as well.

Impressed with the efficiency, professionalism, and hospitality of Mercedes-Benz of Mobile.We were driving through on a road trip from Minnesota when one of our wiper blades stopped working mid-thunderstorm. Calling in we reached a Service Advisor immediately who invited us to swing in even without an appointment. Upon arrival, we were greeted warmly and invited to relax in the lounge while they assessed the vehicle. The lounge was extremely clean with complimentary refreshments.Luckily the repair took less than 15 minutes and we were back on the road quickly and safely.Thank you, MB of Mobile!

First class dealership that goes above and beyond for the customer. Will be a repeat customer for many years. Thank you MB of Mobile.

I would like to emphasize the Epitome of superior excellence. Our salesman Leonard Jean-Louis took care of our every request and need for our new automobile. He took the time to explain all the functions on our car and called back to see how we were doing the next day. Leonard is every reason to say customer service comes first. Thank you again Leonard my husband and I will be singing your praises to anyone we know that’s says they are looking for a car to purchase. Harriett and Roosevelt

Leonard Jean-Louis was very professional and knowledgeable.

Kevin Archer, Service Advisor, did a great job on keeping us advised on the progress our vehicle. He would call almost every day and let us know what was going on and the expected day our vehicle would be ready for pickup. Great job Mercedes of Mobile!

Today was my first time visiting this location for a service. They were awesome! The facility was clean & they have complimentary Snacks & beverages (that stay stocked and fresh) while you wait. The service technician identified my problem quick & was very informative when explaining the issue to me. They got it taken care of with ease & got me on my way. I drove from Pensacola to go here & I’ll do it again. (Bypassing the dealership that’s close to me) 5Stars indeed!

Had a great experience at MB of Mobile! They worked hard to get the exact car we wanted and delivered it right to us in Florida. Leonard, Marc, and Kevin kept us informed along the way and were very responsive to our many questions by phone, text, and email. Thank you all!

Had an amazing out-of-state purchase with Mercedes-Benz of Mobile! My salesperson Zahc was very attentive and responsive. The sales manager for my Certified Pre-Owned Mercedes SUV, Mark, was very helpful and approved a deal that made sense for both sides. And they even shipped my vehicle to me, which arrived in perfect condition! Highly recommend this dealership for new or used Mercedes-Benz purchases as they treat you like family!

My purchasing experience was seamless! Everyone at the dealership was friendly.Salesperson Z. Mott, is one of the best!Thank you Mercedes-Benz of Mobile!

Clean, neat, a wonderful place with great people.

Cant speak highly enough about this facility and the staff. We had the pleasure of working with Leonard. The respect and professionalism he showed my wife and myself made this probably the easiest car buying decision weve made. When its time to upgrade my car, I can assure you, Mercedes Benz of Mobile will be first on the list.

I took my 2007 C280 in for an oil change which turn out to be a nightmare with other issues arose, in the beginning I was calling the dealership to find out what was wrong with car, if it was fixable, and when would I be able to pick the car up.. I told the manager I had a problem with him not calling me giving me updates. Needless to say the car was there 8 days.. I spent nearly $4000.00 there. I also have a 2011 Cadillac I take it in for any service they wash it, and if it’s not gonna be ready the same day they offer a loaner car. Mercedes kept my car 8 days, didn’t offer a loaner, didn’t wash it, didn’t reset the maintenance button. I was very disappointed in the customer service..

Trevor,Kim, Kevin,, Ryan, Heather, Great sales and service, Praise the LORD and thank you Christ Jesus for Mercedes-Benz of Mobile.

My experience with Mercedes Benz of Mobile was AMAZING! Being that I live in Louisiana, I contacted MB via phone last Monday morning in search of my dream car after totaling my last car due to Hurricane Zeta. I consulted with Mr. Leonard Jean-Louis with information of the vehicle I wanted to purchase. Mr. Leonard made me feel very comfortable and confident in conducting business with him while being 2 hours away and, by Monday afternoon the car was mine. Along with Mr. Leonard, Mr. Mark and Mr. Kevin were very polite and had no problems answering any questions that I had.Upon my arrival 2 days later, the atmosphere of the dealership made me not regret the decision to purchase my car from them. I love my GLA and I am so thankful for the great service and professionalism that I received from Mercedes Benz of Mobile!

My first experience with Mercedes of Mobile Service Dept was so very refreshing! I felt like a star from the minute I pulled into the service bay. As I pull in around 730 am, there is a large TV display welcoming me. Everything was so effortless! My service advisor was on the ball making everything seamless. He knew the reason for my visit (1st service maintenance) and knew I needed the loaner car. He had my loaner to me in no time and out the door I went.Before lunch, he called and let me know my car was finished being serviced and would be ready after a car wash in about 45 minutes.When I went to pickup my car, I had the same quick turn around. I had my Mercedes coupe back in no time. Thanks so much Mercedes of Mobile Service Dept. You guys are truly fabulous...and so much better than Acura of Mobile.

I had the best car buying experience at Mercedes Benz of Mobile. Leonard Jean-Louis worked hard to earn my business. He notified me of price drops. When I decided to buy the vehicle, he made sure I knew how all the features of the car worked. He setup my phone with the Mercedes Me app and the Android Auto app. He was very knowledgeable, kind and professional. I would definitely recommend him if you are in the market for a new vehicle!

Run away as fast as you can, very poor service department! I had an appointment scheduled for 7:30 this morning. I was the second person to arrive, right at 7:30. This was a simple, routine 20k mile maintenance appointment. I finally received my car back around 1:30 pm. I checked out, but the car was smoking when they pulled up to return it to me. They took it back to figure out the cause of the smoke. About an hour later they returned the car to me and said they didn’t know what caused the smoking, but that it was no longer smoking. If an almost brand new car needs 7(!) hours of work at 20k miles then it’s probably not worth having. They said they scheduled 10 people this morning, but unfortunately, I consider that their problem. You shouldn’t take appointments you can’t handle, and a routine appointment should not take 7 hours under any circumstances. Seriously, it was an oil and filter change. 7 hours! I also had a previous bad experience with them- I took the tire to be changed and the technician could not figure out how to unlock the wheel lock. I ended up taking it to a tire place that was successful because the Mercedes service department could not figure out how to change a tire on their vehicle. I normally do not leave reviews, but they asked for one so I’m being honest. It’s a beautiful car, but not sure it’s worth the trouble of dealing with the service department.

Excellent customer service! Waiting area very relaxing! They provide a great choice of snacks while you wait. Everyone was super friendly and my vehicle was spotless as the washed and cleaned my truck after the repairs

Mercedes of mobile is amazing. Bought my first Mercedes from Leonard in 2014 and my second Mercedes from him in 2021. Love working with Leonard, he goes above and beyond to make the car buying experience great! If I purchase another Mercedes it will definitely be with Mercedes of mobile and with Leonard!

The Mercedes service representative was very helpful and considerate. The service was completed quickly and efficiently. I recommend the dealership for service.Separately, I am very disappointed with the Mercedes Benz company’s failure to cover the leather cover on my glove box falling off under the warranty. A garage-kept car should not have the interior come unglued from our heat. It’s a known issue but still it’s not addressed.

I bought my SLk350 as a certified preowned vehicle. I bought it from a Mercedes in Mississippi. My car started making a very loud whistling noise through the right vent back in 2019. I recorded the noise And took it to Mercedes-Benz in Mobile Alabama. They charged me $730 to fix the problem. upon leaving the establishment the noise immediately started again!!!! This is 2021 and the noise is still there. They have heard it but said they had to go 92 mph to duplicate the noise. And they were not suppose to b driving that fast. So Im out $730 for there guess work on what the problem is. The problem drill existBe weary of all the nice smiles!!!!

Saff was very friendly and helpful

They were so supportive that I was shopping around trying to get the best price. They ended up giving me a great deal on a c300. Hands down the easiest buying process I have ever been through.

The job required waiting on necessary replacement parts from Germany. The dealership kept me updated on shipment of the parts. Work was performed in a good workmanship manner. The result was as good as new. A loaner was provided while the work took place. Overall a good experience with the Mobile Alabama dealership.

Smooth and effortless process. Very welcoming and patient. Would absolutely recommend!!

I have shopped at several dealerships and Mercedes of Mobile is the most professional and courteous. The sales staff go out of their way to take care of their customers. The General Manager made sure that was I was satisfied with my purchase, and my salesperson Von was top notch, knew his facts and was genuinely caring. I really don’t ever want to shop at any other dealership because of my experience there at Mercedes of Mobile.

Mark and Jim made the car buying experience absolutely fantastic. They were upfront, honest, and considerate of my wants/needs. I live on the Florida Panhandle and would travel back to Mobile to purchase a Mercedes from this team. Thanks again!

Shopping through Mercedes Benz of Mobile was an absolute pleasure. Leonard, in sales, was highly knowledgeable about product, and was thorough with his breakdown. I called the day before( I purchased a new vehicle) and was transferred to Leonard. I asked him about some particular cars being available on the lot(for test driving)and he said he would call me back with an answer. He proceeded to call back in a very prompt fashion. It sounded like he had been literally running through the lot to check on the availability for me. I came in the next day to meet with Leonard, and the rest is history. He was literally running back and forth between departments to speed along experience. I am very happy with the vehicle and the experience.

I was really impressed with the service. Clarence Hall was very friendly, helpful and polite. He made my 3 hour drive more than worthwhile.

Amazing service! We were traveling through Mobile and had a car issue on a Saturday. The sales staff at work helped us get to them, gave us a loaner car, stored our car for service on Monday, fixed the car first thing and we were on our way home to Texas. Helpful, thoughtful, competent. If I lived in Mobile, I would buy and service my car here.

Dropped car for B5 service. So far so good!

I had the hands down BEST car purchase experience my family and I have ever had in our entire lives with Leonard at Mercedes of Mobile! I give Leonard and his persistence, kindness, attention to detail, constant updates and genuine passion for what he does 20 stars! We will now forever Be Mercedes of Mobile customers. I had 10 different Mercedes dealers in the Southeast searching for my very rare Mercedes and Leonard found it and had it delivered to my home with a big red bow! Look no further, Leonard and his team at Mercedes of Mobile are the best in the biz!

Service provider was friendly and very helpful. Got in fast and had problem figured out fast too. No appointment but just a call the day before. No loaner but I was only there 0715 till 1030. Nice coffee and TV. Ask for remote if you arent a FOX News lover. Everyone I met was so very friendly. Got car washed and vacuumed too.

Leonard is a pleasure to work with. He listens to your desires and tries his best to meet your expectations.

Very nice staff and not suffocating at all! Leonard was awesome in helping us in our “just looking” weekend, never pushed or asked us the typical sales questions. This gave us the reasoning in going back to purchase from him. Thank you, Leonard!

Easy. Best price. Obviously a cool sled. That’s 5 stars by me. Especially that easy thing.

Always a smooth sales experience here. Von took great care of me!

My wife and I worked in Europe for numerous years. Over that period we had owned several vehicles to include Mercedes and BMW. We owned a Honda Pilot that had given us great service, but we were seeing the GLC 300’s on the roads that appealed to us. Last week on November 5, 2020, we stopping into Mercedes Benz of Mobile to have a closer look at the GLC’s. We were immediately greeted by a very energetic Leonard Jean-Louis. We typically do NOT like buying cars, and while we just stopped to “look”, Leonard’s pride in the brand, and his kind, and professional approach ended with us taking one home that Night! Leonard will always be our go to person at the dealer, but everyone we’ve come in contact with has been exceptional to include Dan Foley in Service, and GM Jim Sullivan who finalized our deal that night.

Clarence stepped up at Mercedes of Mobile after Centennial in Pensacola dropped the ball after 15 years. I was given the run around, even located my own car to lease, and the salesman as well as the GM failed us! Made me feel awkward for asking for a discount. Told we’d be lucky to be in the AMG 53 by December. Clarence had two within hours to me, gave a larger discount without asking, and a week later I drove it home. The GM, Mark, was also awesome, and the other salespeople were genuinely happy for us. An all around great experience!

The staff was friendly, knowledgeable and professional. They were prompt and efficient preparing the paperwork for purchasing a new car. My experience with Mercedes of Mobile was positive and actually pleasant.

The Mercedes dealership in Mobile is honestly, the best experience I have ever had when car services are required. From the front desk to the service department, everyone is kind, helpful and thoughtful.Kevin is my service advisor. He truly goes above and beyond to take care of any problems I might have.I appreciate him and all the people there who reinforce, time after time, my decision to have my vehicle serviced at Mercedes Of Mobile.

The staff at the Mercedes Benz place is very friendly and helpful. Our salesperson name was Heather Lakin and she took care of all of our needs. Their customer service exceeded our expectations. I would recommend this dealership. I was also gifted some Mercedes Benz apparel, which I absolutely ❤️.

Excellent experience, very helpful. Our Salesperson Leonard Jean-Louis went out of his way to help us and is extremely knowledgeable about Mercedes-Benz. Would highly recommend him and would definitely do business with him again. Thanks Leonard!

Great people in the Service Department.

My service appointment was awesome! Everything was completed in a timely manner.

Tony Bishop did a great job getting me in and out while I waited !

Purchased my 4th Mercedes at Mercedes-Benz of Mobile and Orlando Nelson. Experience was great and easily completed with little hassle.

Great Dealership!!!! Would buy all of my cars through them if I could!!

Excellent service and a seamless purchase. I will definitely purchase my next vehicle there.

The service was performed quickly and efficiently. A place pleasant to work with!

Kevin in service and Judy help me get checked out Chris and John in parts did great getting my extra parts to me. Thank you all for each part that you played, it’s always a great experience at Mercedes Benz of Mobile a great group of employees.

Setup an appointment to get my Sprinter Ban serviced. The team was ready to go when I arrived. No fuss, no hassle. Got a call just after lunch that the van was ready to go.

Great service, on time. Waiting area well kept with fresh coffee and pasteries...

Purchased a 2020 Sprinter: Met and exceeded my expectations very easy to work with and very quick through the business office to finalize the purchase.

Arrived at the scheduled time for a battery change and tire pressure check. Waited 30 minutes in my vehicle before a service writer even spoke with me. He told me we werent on the schedule but he would fit us in. I showed him the confirmation and he said he would do the best he could to work us in. Mind you, this is a Mercedes dealer that could not provide a courtesy car for 60 days.1 hour after they took the car for service, the service writer informed us that the tire pressure had been adjusted, but the only available battery was not an OEM labeled battery but would an AC Delco battery with the same footprint be OK? It took another hour to get the battery installed. TERRIBLE CUSTOMER SERVICE. So sad there is no Mercedes dealer in the area that meets the standard of what one would expect when you purchase a luxury vehicle.

Service was great. I was kept informed throughout the process of my repair. Thank you.

Great service, extremely nice employees. It is always a pleasure to visit this dealership.

Service was excellent.

Dan Foley was our Service Advisor. He was very professional, honest and upfront. Our vehicle was repaired with the utmost care, and Mr. Foley put us in a very nice loaner until all of our repairs were finished. We are always happy with the Mercedes Benz Dealership, but especially happy and thankful for Mr. Dan Foleys act of professionalism, help, and kindness.Mr. George Rogers Jr.

Very pleased with the care and attention I recieved. Also very pleased with the GLA250-it’s perfect for me! Thank you very much. Susan Alsup

Great experience. Completely satisfied. 5 stars💜

Driving down to Mobile from Charlotte one of my check engine oil lights came on. I called this dealership in a panic! They took me right away, and in less than an hour I was on my way out.Outstanding customer service, friendly and efficient. Thank you especially Kevin Archer for all your help. This is why you love MB... but this staff and dealership took southern hospitality to whole other level.