Jimmie was awesome from the moment I stepped into the shop. He immediately greeted me with a smile and began questioning me and diagnosing my problem out at my car. I appreciated his professionalism and knowledge and thats a winning combo in my book! Luckily, all I needed was a rotate & balance but he quoted me a superb price on brakes/rotors. I will definitely be going back! Do yourself a favor and take your business to this location.
Eric is awesome! The staff is amazing and friendly. They are personable and responsive. I love going to Mavis. I cheated on them during an emergency and it was the worst decision! The costumer service and quality of work is excellent! They are leagues ahead of their competition!
Great staff, good service. Got some hard working individuals running this place!
Great deal on tires…Jimmy was super helpful, got me in and out!
Mavis performed a great service on my 2003 Trailblazer. I had vehicle towed in for brake service. Good price and people did what they said they. Turnaround was good...next day. Thanks!!
Outstanding service!! Came from out of town and got a flat and they got me in and out quickly. Will definitely come back here again.
Fantastic service from the folks at Mavis! They were able to get my car right in, called me with an estimate and the work was completed in the time frame they gave me. Jacob was exceptional in his customer service--I will definitely use them again!
A big thank you to Ethan and the guys. They did an amazing job on my car! I had to get my tires changed, the brakes and a oil change for my car, and these guys did an amazing job with that and gave me an amazing price as well. They were extremely helpful, kind and they answered any questions I had. Highly recommend these guys!
Awesome place! They always go the extra mile and do their best to give you a price you can afford. Love Mavis!
Jimmy took excellent care of me and the services were completed in a timely and professional manner. I was updated throughout the servicing as to what they were doing. I will be coming here again and highly recommend this establishment.
Very well customer service. Quick to greet and welcome the customer. Very happy to to have chosen mavis to fix my tire!
Very friendly service and extremely affordable new tires. If youre spending more than $50 dollars for a used tire. COME HERE FOR A NEW TIRE FOR 25 BUCKS MORE. Its worth it! Took me maybe 30 minutes for the whole service 10/10 would highly recommend.
The customer service is wonderful, everyone is very. helpful and friendly. Shannon was especially courteous and knowledgeable. He even took the time to speak with an out of town relative concerning my tires. Excellent service!
Excellent service! Was told it would take two hours to replace four tires and was done earlier than expected. Friendly employees and just wonderful overall. Will be back!
The service was speedy & reliable. Will definitely return for every service i have in the future. Thank you!
Awesome service……would definitely recommend!
Came in for a nail in my tire. Good price. Great people. Fast service. THEY ARE OPEN ON SUNDAYS.
Great team who care about the vehicles they work on!
This place is beyond Amazing!! The men were very helpful and had exceptional customer service! My car had a flat tire. The guy was by himself. He said I could bring it in but they would work on it the next day. Which was ok with me. He was by himself and still provided great service. I pull my car in and he parked it where it would be safe over night. A+ in my book. The next day I came back. My car tire was change and they replaced my bolts bc they were stripped. I appreciated. So I paid for the tire and the bolts at a great price. When I checked out the men at the check out, provided great service as well. You all have a great team keep building and keep the great service up. Because it really do matter. It determines where I want to spend my money where I want to send my friends and family or even those just asking the question...where can I go for great tire services and pricing.
Awesome customer service from a staff that went above and beyond to help me with my vehicle. They were very professional, knowledgeable, and efficient. Highly recommend this location.
Jimmy was excellent is giving options in fixing the many problems of my vehicle. He also offered a great price. I brought both my car and my wifes
These guys are great . When I worked on my own brakes and got in over my head, they did not make me go through the walk of shame . They serviced my truck on a Sunday afternoon in a couple hours .They could have charged me the oh you did it yourself rate but they were fair .Im getting my next set of tires from them
Front desk staff was very helpful, professional, and nice. Garage staff did a great job with my tire and replacing wiper blades...all in a very timely manner! Will definitely return in the future should I have any problems 👍
Jacob especially did a great job with my tire replacement! I had a blowout on a Sunday and the team worked to get me in the same day and replaced all four tires in less than an hour.
I am always pleased when I come to mavis tires but today I was very happy Jimmie and his team gave great customer service and excellent time I will definitely be back for all my car needs.
Jimmy at shillingers store has great customer service i would recommend all my friends to visit mavis tires
Jeremy was so nice and helpful, he had me out in no time!!! 10/10 if I could give 10 stars I would!
Great service. I was helped by an expert as soon as i came in. I told them about my problems, and i was immediately offered a great and affordable solution.
These guys are the best! They do what is in the best interest of their customers and I always buy my tires from them. I never have to worry about them making a recommendation that isnt worth it.
Excellent service!!! Very friendly and knowledgeable I will come back again
Had a discount and oil change done very quickly.
We found out that my son’s father passed and on the way out the door discovered a flat tire. These guys got me in and out as quickly as possible and we appreciate it more than words can express.
I recently used Mavis Tires for the first time. Mac, Shannon, and several of the shop gentleman (not sure of the names), went above and beyond to explain exactly what needed to be done and how they were going to do it. The customer service was outstanding!! I highly recommend Mavis Tire and will use them in the future!!
Awesome experience they were quick, friendly, and helpful. I highly recommend coming here!
FIRST TIME USING MAVIS AND I RATE FROM START TO FINISH EXCELLENTMANGER SHANNON WAS GREAT AND I ENCOURAGE ANY AND EVERYONE TO BUY TIRES AND USR THEIR SERVICEFROM THIS TIME FORWARD I WILL COME HERERecently went back again have new Manager Jimmy still everything is during excellent I encourage anyone who needs oil change,tires ect ect go to this location
Great and excellent customer service. I will bring my 2011 Chevy Malibu there every time.
Ended up with a nail in my tire. Guys at Mavis got me in and out. Really professional crew. Really clean store too. Highly recommended!!!! Thanks guys
Came in for a oil change and tire rotation. The staff were very friendly and welcoming! Not to mention they are very prompt at this location! 10/10 would recommend!
I get my oil change everytime here! Great place to go to get your car worked on!
For anyone local or traveling through, you will not go wrong with Mavis-Schillinger location. The manager and staff really do care. From the moment I walked in I was treated kindly, mind you it was a Sunday and they were about to close. The manager was not inconvenienced at all. He inspected our tires and found one needing replaced. In less than an hour my wife in I were back on I-10 heading safely home. Thank you!!!
Fast and attentive. Would recommend.
I called, got an estimate and was able to get an appointment window on New Year’s Eve day. I brought in my brother’s car right after the call and dropped off the car that needs two front tires, balancing and alignment—— all done that day while also considering how busy they were.They are courteous, polite and transparent with billing.Reasonable and competitive pricing.Will go back and can definitely recommend it to others.
Customer service was great and everyone was so helpful.
I love this place!!!! Excellent customer service! Very professional honest people. Mac was so helpful in my most recent visit!! He gave me Lot’s of options and really looked for ways to fit our needs. I highly recommend this location.
Lovely staff! Very nice and professional! Would recommend!
Fabulous got me out quick when no one else could needing a tire patch!!!
They fit me in to have my tires rotated and balanced and the end of the day from a different location...they stay open till 6pm which was awesome because everywhere else closed at 5 or 5:30. I was running late and got there 30 minutes before closing time and the staff without hesitation or irritation took my keys and had my car in the bay and lifted rotating my tires I swear in less time it took me to walk inside the waiting room. Seriously they were very friendly and super eager to get my car back on the road in good driving condition! I would 100% reccomend this shop for any of vehicles mantinece and repair/ tire needs! The service was great fast friendly and AFFORDABLE. ...not to mention they blessed my family and I with a zero balance ticket when I went to pay!😇 Literally I have not seen this kind of chivalry from any business ( especially in the auto industry) in years! These guys hands down deserve a pat on the back for their amazing cheerful attitudes and exceptional teamwork and knowledge ! ***** 5 STARS ACROSS THE BOARD.!
Jacob is doing an amazing job, the best customer service out of the entire team by far!
Very good peoples and treat customers very well. Thank you for your time I spent with you
Very professional and work completed in a timely manner
Mavis tire took great care of me, had me in and out with no issues and exceeded all of my needs. Mac and Ethan were both very professional, fast, and did a fantastic job.
Great friendly service and comfortable waiting area. Rotated all 4 tires and fixed a tire with that had a nail. will definitely keep using Mavis on Schillingers.
Very nice customer service. Very reasonable prices.
Man these guys were insanely fast. My tire had to be ordered and they had it literally right there the next day and fixed quick. These guys definately need to be your exclusive tire guys.
Fantastic experience! My daughter had a flat . I took the car to Mavis on Schillinger road, at closing time. Shannon went out of his way to let me know that it was not inconvenient at all . He communicated that they were in the service business and he was there to help us. He called the next morning to give status on the repair . Extremely good customer service. Thank You To Shannon and the team at Mavis.
CARELESS, DANGEROUS MECHANICS!!!!I took my car in for an alignment and balance. Immediately started receiving calls for upsells, from windshield wipers to brakes. When I picked up my vehicle, the tech neglected to tighten the lug nuts on one of my wheels. Driving down the interstate, the tire started wobbling, which forced me to stop on the interstate and tighten the lugs myself.Then, when I tried to call the shop three times, first I was hung up on, next the gentleman in sales tried to transfer me to the shop - no answer. The third time, I was told by the manager that he was currently busy and couldnt address the issue. He offered to retorque all of my wheels, which I had obviously already done, after finding one loose.Please avoid this shop at all costs. Its literally your life in your hands.Update: I did speak with the manager, and he was courteous and offered a free oil change. The tech was upgraded on lack of procedural compliance. It doesn’t make the situation right, but it is a nice gesture.
These guys were super patient with me while I waited for other parts to come in. Mac and Carlos answered quickly and were extremely helpful. Also quoted my tires $100 cheaper than the shop I was at and didn’t try to sell me stuff I didn’t need like some shops do. 10/10 would recommend.
Shannon was great. Got in and out quick.
Called to see if they would remove my spare tire and put my old tire back on. I knew it was an odd request so I made sure to stress to the guy I spoke to that the tire I needed them to put on was an OLD tire that had been taken off to PATCH UP. The guy told me they could so I drove 20 minutes on a spare to get there just to have some guy say we dont put on old tires. A total waste of time. I just moved to Mobile, normally I do business with the Mavis in Daphne,Al so my plan was to continue doing business with the company. But that poor communication has really changed my mind. I will be searching for a new place.
Friendly, helpful, speedy service! (Back tomorrow for the other vehicle.🙂)
Mac and Tank were absolutely Wonderful!! Got me in and out swiftly. Plus, I learned about Ladies Night!! On Thursday evenings, they stay open until 8pm so that you can have your vehicle serviced after work without messing up your weekend. 😊
Awesome guys! Extremely helpful in my time of need! Have a trip planned to north Carolina and due to unforseen circumstances needed a last minute alignment and Carlos helped me out. Got me in at 5:30 and fixed right up! Exemplary customer service and awesome willingness to help out! Thanks guys truly a blessing!
The facility was very clean, the customer service was top notch and the service performed was professional and fast.
I tried to give this place my money/business. I didnt get to have an experience here and 2 out of the 3 guys I talked to acted like they could care less if they was selling me tires or not. I made an appointment for 4 tires to be put on and the guy says the truck will bring them the next day around 12 or 1 oclock. So the next day I call to see if my tires came in so I could go up there to have them put on and the guy says oh the appointment was canceled so I say ok thats weird and now they have wasted my time. So then I wait 30 minutes and I called back and Frank who was very nice by the way nicest person I had talked with so far gave me some tire prices and I told him I had an order but it was oddly canceled and he said someone made the order but no tires were on the order. I was livid when he told me this! Obviously some of these guys need a new job or straightened out by their manager. Will never do buisness here!
Made reservation. Work was handled promptly and efficiently. My first time in this store. Very happy with the way things were handled. Fast, friendly and efficient
Super friendly and quick! Love the staff
My service was excellent and the staff is very friendly.
Got my flat tire fixed today. Very quick and friendly service.
Mack did an excellent job taking care of me and making sure that the work was completed in a timely manner. Highly recommend this tire shop
Went in to have my brakes checked out as I will soon be traveling with my 2 year old to Arkansas for my baby shower. The front desk attendant Carlos was very polite and the crew work very quickly and efficiently to get me in and out as I had my 2 year old son and my 1 year old granddaughter with me. I will definitely go back to this location for any future concerns. Thanks again!
Very polite and professional. Had my tires done in a short time. Thank you.
Placed a call requesting a quote, given a great price at 4:40pm. Dropped my vehicle off at 5:15ish and my vehicle was ready by closing time at 6pm just in time for me to drive my well serviced vehicle to work. Thank you Mavis for the efficiency and kindness. Highly recommend. You cant beat a business that respects you and your time.
My car needed tires and an alignment. Mac was incredibly polite and respectful. Made sure to get me in on time and out the door with a safe and reliable vehicle. Shannon was also great! So polite and respectful. Ask for Shannon and Mac! They are wonderful and will take great care of your car.
All of the Mavis facilities are top notch but I like this one the most. They are the fastest and most helpful branch Ive been too. I actually drive 3 miles out of the way just to come here. Highly recommend 👌
I came in the other day and Shannon met me at the front desk and was absolutely amazing! I needed an alignment & new tires (really don’t know much) but he was SO nice and helped me picked the right tires & kept it in my budget! He was extremely helpful! I will definitely be back & highly recommend this place!! It only took them about an hour and I was set to go!
Mr.jimmy showed great customer service
Excellent customer service. Helped me make my van safe for me and my kids.
The schillinger location was a good end to a bad day. I came outside and had a flat tire. When I came to the location, the guys rushed to help me. They were professional, attentive and informative as to what was going on with my rim and my tire. I would recommend this location to anyone.
Jacob @ mavis on Schillinger’s was so helpful! WILL return!
I went into mavis tires on Schillingers rd, their customer service we’re off, not very friendly, they we’re more worried about selling extra to me vs. focusing on what i came in for. I was told i needed a front in lineament done little did they know i had just got one three weeks prior to my visit with them. I also was told to bring my car back the following day so their mechanic could look at a issue i was having. He knew what time i was coming because i had made it clear to him, he said ok that time was ok. But to get their and was told he wasn’t there. Unprofessional. I waited about 30 to 35 minutes for him to show up, when I finally decided to leave he still wasn’t there. That was a lack of consideration of my time as if i had nothing else better to do. I have done business with this location twice, and both times they have failed to return my personal property and i had to go back to get my things. Im not impressed by this location maybe other locations can do things better. I will never have any services done at mavis on Schillingers rd. I was told to do a survey and to give them five stars. Lol you only get five stars fromme when you provide five star service. So my personal experiences doesn’t warrant a five star rating. More like a negative zero.
Amazing service! Shannon kept us informed about how long wait time was, and made sure we knew what was going on with our truck. I did not get the tec guys name, but he is great and has a dog. On the subject of dogs, mine was with us and he liked everyone there! (My pup is very picky who hes friendly with.) That tells me these are honest, good folks. They go above and beyond. My truck drives like new.Thanks guys!
Great place and low prices. Been hearing a grinding noise from my brakes for the past three months. Didnt think much of it... Brought my Toyota Tercel in to get it checked out. Turned out my caliper was the only thing stopping the rotor and the pad was gone...Shannon/service writer explained everything perfectly. Told me it can be fixed at a very low price.Thank you Mavis and also very friendly Shannon.No more Turning up the radio to drown out the death sound coming from my brakes.
I came to the Schillinger Rd. location to get an alignment done on my car. When I walked in Shannon met me at the front desk and asked how he could help, he was very polite, helpful and honest! Even though it was close to them closing and they were busy he worked me in and also gave me a discount! He also checked in with me half way through to let me know my car was almost done and that it shouldn’t be too much longer! I didn’t expect such fast, wonderful service! The waiting area was also very clean. I have no complaints at all for the Schillinger Rd. Location and Shannon has definitely earned my business in the future. Thanks for a great experience!!
This was my first time going to Mavis and I couldnt be more positive and an experience than the one I got today... Fast . Professional... Clean and help people and company ... Great job and will be back soon ... Thanks Mavis
Mac was a very big help, and my experience was great. Definitely recommend this location.
I went to Mavis Tires on October 17, 2020. This is a nice clean place! SHANNON helped me and I received quick service and paid for 4 new tires and related tire installation services. Shannon is very smart, kind, and courteous and he found the best deal for me. I felt comfortable communicating with him and did not feel rushed. I sent my mechanic back to him on October 20 to have the tires installed (they were not in stock previously). In about 2 hours, during the busiest hours of the day, the truck was ready to go. We have 2 trucks, and 3 SUVs, and I will continue to use this establishment’s services as long as I am happy....and I’m REAL HAPPY right now.
Yesterday I came in because I needed 2 new front tires. Shannon (sorry if I misspelled your name), was working at the front, and he was very nice and attentive! He helped me stay within my budget and helped me pick the right tires! They had my car ready within 1 hr and a half since I brought in! Ive had many tire changes, and this was by far the best experience! Thank you very much Mavis!!
Guys did a great job! New brakes for the cheapest price we found!
Almost died. Went on a trip the next day with the family after getting 4 tires replaced and an alignment. All four tires were leaking from around the valve stems and were flat by the time I got to my destination.I took it back to have it fixed again. Apparently they dont replace the valve stems unless you ask them to. This time they replaced the valve stems and did another alignment because even with the correct amount of air in the tires it was still pulling to the right.I went to pick it up and they said it was out of alignment for the second time and that they brought it back into the green. Well, its still pulling to the right like it has been but at least the tires arent leaking. I give up. Dont go here, but if you do, make sure you ask for new valve stems. They wear out just like tires and should always be replaced when you get new tires because they can only be replaced when the tire is dismounted.
They were very nice, answered all my questions, and got my tires put on in a very timely manner.
These guys are the best! Especially Tyrone and Shannon!Quick service and super friendly.
Carlos is officially my go-to guy at Mavis. He took care of my car needs and was very knowledgeable about everything. I really appreciate being able to walk in an establishment and walk out knowing that my car was in good hands and everything was satisfactory! Thanks again!
I would never go there again
Great service! Jumped right to getting us back on the road !! good Customer service
I had a nail in my back driver side tire. I decided to pull it out myself and patch it myself. But I still had a leak coming from the tire. Decided to take it down to mavis. They patched it for me. And now Im back on the road. It was fast, friendly and just all around good service.
Great prices. Very quick. Super friendly. Will return.
Had a slow leak while on vacation. They were able to get us in and fixed faster than anyone around the Mobile, AL area!!
Quick and friendly service!
I came for tires and ended up needing everything else too. However, the office staff has been great and very courteous. I ended up waiting awhile but the manager offered to pick me up lunch when she ran to grab herself something. Great customer service!
Came in at 330pm and got in and out in less than an hour. Very friendly and worked hard to give me the best price.