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DriveTime
1017 East Interstate 65 Service Rd S, Mobile, AL 36606, United States
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DriveTime
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Ni
Review №1

I had a wonderful experience. My appointment started on time. JD was very knowledge, professional, and extremely patient. He provided me options i would have never considered without his expertise. The process was fast, easy and stress-free. I am very happy with my new vehicle.

Br
Review №2

Can I just say Brittany was more than a blessing, she was God sent ! She and the staff here were very helpful and made me feel at ease . I was so nervous coming in because of my past experiences with buying cars and the hassle that comes along with it . ( I’d been shopping for cars all over Mobile) I’ve never had a more pleasant experience buying a car . There was absolutely no pressure and I wasn’t jumping through rings of fire to try to get a vehicle. Brittany made the process easy and pleasant . But most of all she made me comfortable and put what I wanted first . I would definitely recommend this place to anyone in the market for a vehicle.

Ra
Review №3

This place is amazing! I was really nervous about buying a car for the first time, but these guys made it painless and easy. Very polite staff who helped us get a great deal on a car. Thank you so much Benjamin for helping me. I would definitely recommend them and will buy from them in the future.

De
Review №4

If you guys are interested in getting a car this place is where you should go. They will help you as much as you can. I was helped by a guy named Benjamin. Told me every single thing I needed to know as far as the car. He didnt sugar coat anything. He broke everything thing down to me and then broke down what he already broke down. Very helpful person. Even when I gave up on trying to get a car he still went above and beyond. If getting a car is a stressful task for you go to Drive Time! They take on the stress so you dont have to.

Ki
Review №5

Thank you Brittany Thames. I really appreciate you helping me and getting me in to a car. You are awesome.

St
Review №6

I made my first car purchase yesterday. Patrick at DriveTime Mobile made sure I was completely comfortable with every step of the process. He showed me all the cars in my price range and described each one of them in detail. He was very knowledgeable and courteous. I have okay credit and got a 2017 Chevy Cruze for only $300 down. The paperwork was relatively quick and I was on my way home with my new car within 3 hours. I would definitely recommend using them for your next purchase!!

D'
Review №7

Ms.Thames was a very pleasant, sweet, and caring person who made my experience as being a first time buyer easy and comfortable as possible. She was very funny and she answered my questions to the best of her ability. She was very patient considering it took several hours to complete my paper work. Thank you so much for everything!!!

Jo
Review №8

The salesman was very professional, courteous, and helped me through the entire process . Answered all my questions about financing and cars history.

Ga
Review №9

Wonderful experience absolutely wonderful. Everyone was super helpful and patient with me. (I was fumbling around because it was my first time buying a car.) but Elyse Thames was very helpful and super nice. So was the Ms.Brittany. And the manager was very nice aswell he even was nice enough to call my bank and get everything sorted on that end. :) will definitely use them again if I’m looking for a car.

Cl
Review №10

Johnathan Dennis was super personable and helped me get into a car I absolutely love! He was super helpful in explaining everything to me and even helped me with getting the insurance sorted out. Thank y’all for making my first car purchase easy, quick, and enjoyable!

Mi
Review №11

Great experience, in and out in no time. Thanks Brittany Thames for your services

Mo
Review №12

Brittany was excellent! Knowledgeable, kind, and funny, she kept us engaged throughout the whole process, and shared our excitement about buying our car. She took the time to explain all the terms to us in a simple and friendly way. We will be back soon for our next purchase purely based on this particular location’s staff and selection of reliable and affordably priced vehicles.

Gu
Review №13

I felt taken care of through the whole process. Johnathan Dennis was very knowledgable about any questions I had. I give this place 3 stars because as soon as I drove the car off the lot to head back home, the radio goes out. I live in Pensacola and halfway through the drive, my check engine light goes on. I’ve spoken to Silver Rock about my issues. I hope to drive the car soon. 🙂

La
Review №14

Love, love, love, DriveTime was the absolute best experience ever. Johnathan is the best, and I cant stress that enough. This was the easiest car purchase Ive ever had. There was no pressure, Johnathan listened to what I wanted and made it happen. Very excited about the vehicle and the stress less professionalism to help me purchase my new vehicle. Thank you Drive Time I will be back for my next vehicle.

Me
Review №15

These guys got me into a work truck quickly and with very little of my time consumed during the process. Patrick did a great job explaining everything and was very accommodating. We will purchase more units for our business with Drive Time.

Br
Review №16

Just purchased my very first car at DriveTime in Mobile. It was a very good and easy experience! Johnathan and Patrick were very helpful in the process!

Eu
Review №17

I must say by far Brittany at drive time youve given me the most easiest and stress free car buying experience Ive ever had! Ive been buying cars for a lot of years but non like the experience Ive had with you!! I would recommend you to any and everybody I no thanks so much for everything youve done!!!

na
Review №18

Went there very rude people we went to buy two cars they wanted for a 2018 Kia Rio what a new one was and only wanted to sell us one so we left went to kia and got two new ones for a better deal then DriveTime could do on one used one

Ch
Review №19

I had an EXCELLENT experience today with purchasing my new car. The general manager Ben and his associates Jonathan went above and beyond to ensure I got a car today and their customer service was extraordinary!

Me
Review №20

Benji was very accommodating and easy to work with. He took time to answer our questions and make sure that we felt comfortable with our decision.

Ti
Review №21

Benjamin provided friendly, professional, knowledgeable and helpful service over the phone. Once in the store it continued with Brittany and the young lady in training, they provided valuable information and answered questions. Patrick at the front desk had a smile on his face. This is a great team at the Mobile location.

Do
Review №22

I was able to buy a new truck with the help of Johnathan Dennis. This man was amazing. He was so down to earth and we had the best experience in a car dealership ever. He treated us like we were people not like a paycheck. I will be going back if i ever buy another car.

ch
Review №23

The staff at Drivetime were wonderful. I love that they called me when the type of vehicle I was looking for came to their lot and that is what I ended up purchasing! Brittany was a pleasure to work with and made the whole process a super smooth experience. She was very professional and thorough. I am loving my new car!!

Ry
Review №24

Patrick, Brittany and Jonathan were so patient and helpful with everything. They made my first time buying a car so much smoother than it could’ve been. They were amazing!

Li
Review №25

The whole purchasing experience was as painless as possible! Megan was awesome! I Love my new ride and highly recommend DriveTime! Thank You for making this sad lady happy again! God Bless All!

St
Review №26

JD did an amazing job on my car buying process. Made it very easy to understand and was very friendly ! 10/10 recommend!

St
Review №27

I have multiple reasons for a 5 star rating. Note: I rarely give out 5 star ratings for anyone. However, this location far exceeded my expectations.My story: I purchased a Hyundai Sonata from them on Wednesday. The next day, it would not crank as I was trying to leave work, leaving me completely stranded and stressed. I doubt this was the intro you were looking for, but it gets better. I promise.You see, I sent an email to the guy who initially helped me. Within 15 minutes, I was contacted by the assistant manager. He thought it might have been the battery and was going to arrange for one to be brought to me. Long story short: it wasnt the battery. The point, though, is that they dealt with the issue and got the car back to their lot.Saturday, I opted to get something different. They made the process as painless as possible.What impressed me the most is their dedication to making it right and standing by their word. Integrity is super important to me. Along with the warranties, the gap coverage, low down payment, and everything, they exemplified what dealing in any business is supposed to be.

Ma
Review №28

Man my guy Johnathan Dennis took care of me. Very fluent and elaborate about everything I needed to know policies, etc. Was also very considerate and safe with the COVID protocols. I 10/10 recommend that you go to DriveTime Mobile, and ask for JD!

Ke
Review №29

Johnathan was very helpful in my visit. He made the experience of buying a car very smooth for me. He also gave helpful feedback while going through the process also.

Ch
Review №30

Brit! Was Awesome. She definitely squashed my fears of buying a brand new car for the first time. I’m very grateful to have great service from her.

Sa
Review №31

Brittany was amazing!! I’ve never had such a stress-free, laid back experience trying to purchase a vehicle. She was incredibly helpful in every way!! I would one hundred percent recommend DriveTime, I only with I had come here sooner!

Ta
Review №32

I was very pleased with the customer service. I would recommend Drivetime to anyone who is looking to buy a car. Johnathan is the best.

Al
Review №33

Johnathan aka JD was thee ABSOLUTE BEST throughout my entire purchase today!! I couldn’t thank him enough actually! He personally helped me get over my spoiled moments throughout the day lol, he made sure I knew all available options, he was courteous, personable, just all around great!! I’d recommend him to anyone any day! Thank you all for being a great staff!

Pe
Review №34

Great experience, professional service, excellent saleswoman, Elyse Thames!!

Za
Review №35

Had a excellent experience Patrick and johnathan were very helpful. We’re able to narrow down 3 cars to my price range and I was able to leave in a new car.

Ba
Review №36

Awesome experience! Megan Zeller was great! Helped us find the right car and the best deal for our budget.

Ry
Review №37

Everyone at drive time was very polite,professional and extremely helpful. If you are looking to get a car at DriveTime mobile ask to speak to Megan she is awesome thanks a lot.

Am
Review №38

I love my new car!! I worked with J he got me in and out quickly! But not before he went over EVERYTHING with me. Gave me every single detail about my car there was to know! Great Experience!

Ro
Review №39

Brittany Cole was amazing!! Whatever shes making its not enough!! This is a 10 star employee!! She was kind, informative, made sure I knew everything, and was very polite and had great customer service..

Da
Review №40

Benjamin helped me today, he was very knowledgeable. I called to get some options and see how much my down payment would be, he went above and beyond to help me out.

Ru
Review №41

Johnathan Dennis took his time in the sales process to ensure my daughter was absolutely aware of her first car purchase thoroughly. Grateful for his attentiveness!!

Mi
Review №42

Brittany was amazing, and helped us find the car we wanted, got us set-up, and on the round in about an hour! Awesome place to get a vehicle, ask for Brittany!

Ka
Review №43

Ms. Brittany was very nice and helpful with the purchase of my first car. I loved everything about the process.

Mi
Review №44

Very impressed by my salesman ( J ) Johnathon Dennis made buying a vehicle pleasant. He was very knowledgeable of the vehicles and paperwork, every aspect of buying a vehicle was explained with ease and it was like talking to a friend

Ma
Review №45

Very good service. I would recommend or return to buy here. Megan Zeller was very helpful.

Ms
Review №46

I had a great buying experience today with Megan Zeller. She was very friendly and helpful. She made the buying process very smooth and easy!!!

sh
Review №47

Johnathan Dennis was awesome...He Really Educatede me on everything that I needed to know about the vehicle that I Purchased...He really knows his job I was very happy when I left... Thanks to Johnathan I’ll Highly recommend others to go visit Drivetime 🤩 thanks again you did an awesome job

Al
Review №48

Megan Zeller was a great person and help. The car buying process was easy and Megan made my experience even better

Mi
Review №49

Benji and Brittany were awesome. They make “The car buying experience” very easy. I would greatly recommend them to anyone. They put me in a great vehicle with low interest rates. If you are having trouble finding the right place to finance a vehicle. Just go to DriveTime. You will thank me later.

Sh
Review №50

I really appreciate our salesperson Megan! She was honest and patient from the very start of the process to the end!

Un
Review №51

I had a wonderful experience with JD.I walked in expecting to be turned down but he went above and beyond to get me in a car.Thank you!!!

Co
Review №52

Loved it! Awesome crew, awesome cars. Just an awesome environment!!

Fe
Review №53

Of all the years I’ve bought cars, DriveTime gave me the best care buying experience ever! I first called and Brittany answers the phone, I had questions, and I explained to her all I had going on with my credit. And let me add, Brittany answered the phone with such courtesy. She explained that I had to make an appointment because of the Covid-19 pandemic and I went in the next day and met the sweetest, patient, polite, honest, and professional sales lady I could met, Brittany. She took her time with me and the process of approval was quick and easy for the car I choose. So now I’m cruising in my Cruz. I love the baby blue 2017 Chevrolet Cruz that I’m in. They have great cars and I love the fact that they didn’t force me to buy anything I didn’t want to buy, I did the choosing. I’ll refer any of my family and friends to DriveTime any time! Thanks guys 😊!

Ti
Review №54

I would like to say thank you to Megan Zeller for the great experience in buying a car.

Ja
Review №55

My experience at Drive Time was excellent!!! The staff and selection of cars superseded my expectations. Initially, I began working with Brittany who was very nice and patient. She took her time and explained the process, as well as discussed different vehicles within my budget. Once I arrived, met with another staff member named Benjamin who was also nice, knowledgeable and patient. I will advise anyone to try Drive Time because I was denied by many finance companies due to poor credit and past repossessions. Drive Time considered my entire situation not just my credit score.

Ja
Review №56

I like to give a shout out to Brittany she did a wonderful job to get me a new car

Ra
Review №57

Benjamin was amazing. He was so friendly and knowledgeable. He got us the car we wanted at a great price. We were able to get the appointment set for the time we needed and the process was painless.

Sh
Review №58

2nd time ive been here, approved for the 2nd time. Service is very good for newer buyers or even long time buyers.

Ro
Review №59

Great customer service, Johnathan was extremely helpful, polite and knowledgeable.Thanks for everything!

Sh
Review №60

I had a great car buying experience. Megan Keller is the one to go to friendly patient and explains everything piece by piece.

sh
Review №61

Johnathon Dennis was a great salesman! He was patient with me and my mom during the process!

De
Review №62

Johnathan thanks for all the service if needed again you will be requested

Ch
Review №63

What a great team! Everyone was very helpful from the sales associates to the management. I got top dollar on my trade in and love my new vehicle. They got my payments to what I wanted them to be. Im ready to buy another car (even though I dont need one) just to work with them again. I would recommend working with Brittany to everyone. Thanks again DriveTime!

Pa
Review №64

Had a wonderful experience with Drive time. Benji Garcia and Billy Setzer are wonderful to work with. They are very helpful and patient. They have your interest in mind. Made me feel very comfortable.

Es
Review №65

Great service ! Go and ask for Benji! He was very thorough, nice and helpful . Made my experience quick and easy. Will definitely recommend .

Te
Review №66

Friendly and knowledgeable staff..Clean environment..Super easy process.

Bo
Review №67

I had an excellent experience at DriveTime . My salesman Benji was very informative, friendly and professional. I will recommend DriveTime to anyone needing to buy a car .

Ti
Review №68

Megan was a huge help. Alicia was dead set against a Dodge. We got a Dodge.

Te
Review №69

I would definitely recommend Alicia Weatherspoon . I have 40 years in the mortgage industry. Im well aware of financing and have in the past dealt with many customers as well as trained others for this. She made me feel so comfortable and explained everything so thoroughly as well as directly answered my questions. She is one of the most professional people that Ive ever met. She was kind and extremely patient with everything. She is a jewel to DriveTime...keep her!!!

Do
Review №70

Hey All just wanted to stop by the drive time page and leave a review to let all of the other future customers know how my experience was and what they can expect when going to drive time to purchase a car. My sales Rep was Mrs. Alicia she was nice from start to finish. The dealership manager who’s name I have forgotten but face I remember was super with helping Alicia guide me on the proof of income and proof of mailing address information as well plenty of alternative to get me approved. So whether you bad credit like me or No Credit this review I am posting is for you, because a lot of sales places tell you come in and we can get you approved than you go and you live the same way you came in on feet. But at drive time Alicia was honest told me what I would need down and how much income I needed to earn and so on I don’t know about anyone else but I don’t like my time being wasted and she didn’t do that once I had the goal I called told her I got everything and she made it happen. And I love my car. Thanks Alicia and Staff at drive time hope to buy again for my children before 2020 ends

Lu
Review №71

Alicia is amazing, work with her whenever possible. I’m a stickler for details and she was so very patient with my every question and request. She is extremely professional and used none of those hard push “used car sales” tactics. I had a fantastic experience buying and amazing car. Thanks Drive Time!

El
Review №72

The buying experience from Drive Time was smooth ... no going back and forth, they gave me options ... Megan Zeller was awesome!!

Ja
Review №73

Great Customer Service! I highly recommend Drive time.. I didn’t know much about financing or how the interest rates works. One salesman actually took the time out to sit down with me to actually go over it, i finally understand now I can make better choices. You’ll most definitely have an great experience!

yk
Review №74

Very thorough, friendly and easy process!

Li
Review №75

Alicia Holt was very professional by explaining the entire process of buying my car from Drive Time. Alicia was extremely helpful by helping get the cheapest car insurance that fits my budget. Alicia helped me get the lowest down payment that I could afford. She focused on my needs and budget and did not push me into something I could not afford. I appreciate her kindness and professionalism. I will recommend drive time to any one because of her service. Thank you Alicia Holt

Sh
Review №76

The gentleman that helped us in the Mobile, AL location was very knowledgeable about the finance, programs, and vehicles. Our family will use this location again even though we have another DriveTime closer to our home.

Th
Review №77

It was a nice place and the workers explained everything to me about my car and asked if I have any question or need any more help. So my experience with them was GREAT I would recommend them to people who need help and don’t have good credit or in between credit that’s who I would go to. So thank you I appreciate all of y’all help!

Ti
Review №78

Megan is awesome got me all ready and rolling

Li
Review №79

If I had a chance to give them 10 stars- I WOULD! From the customer service, honesty, knowledge, and getting me into a vehicle was smooth and amazing! I had a great experience and suggest anyone getting a vehicle to come to Drive Time!

sa
Review №80

I had a very pleasant stress-free experience purchasing my new auto at Drive-Time in Mobile AL. Alicia, Brittany and Benjamin were all helpful and professional. I would recommend anyone to go see them if they need a new auto. Thanks guys!

Li
Review №81

I had lost all hope in getting financed for a car. Drive time completely changed that. I had a great experience with Ben. The no pressure sale. Great options to choose from. Ben was patient, knowledgeable and explained everything that even a child could understand. Great job Ben👏👏👐

Ke
Review №82

Wonderful, quick and friendly!!!! Patrick S. Helped me

Ch
Review №83

I had a really good experience working with DriveTime. The whole staff was accomodating but professional. Brittany was especially friendly and listened to my needs.

An
Review №84

Best experience I’ve had

Je
Review №85

Mr benji Garcia is a great salesman.. he was up front and honest with me from the start! Great people and nice vehicles we done a walk around and checked all features were like they were supposed to be, he showed me full background check, and was very patient and kind to us.. the experience was great thank yall..!

Ty
Review №86

I was helped by Mr. Jerome Cooper. He had great customer service and was very honest and respected! Go see him and you will leave satisfied for sure.

Ma
Review №87

I bought a car that i loved a few years back from another location in Mississippi and it has turned out to be a lemon. I have put more money into the car to fix it then what is worth and am now upside down on it. I tried to see about trading it in and getting a new one because of the problems. I was told that was not a problem and that they would accept the car back as a trade and that all would be well. They even found me the car i wanted. I got scheduled with the woman who gave me a call. I called a few times today just to clarify things and then called back later that day about the loan and they are now saying that they wont take the car because i owe on it, and if i still want a can i can get one, but i have to pay both loans at the same time. I was quoted my car as being worth $400 when i have $6000 (i purchased the car for $17000) left to pay on it. This is ridiculous and i am so disappointed in this company and the fact that no one seams to be giving the same information. I will now be walking 4 miles to work every day until i can pay off that note on a car that does not work and has been having continues problems for the last 3 years.

Kd
Review №88

Awesome awesome service! From the moment we arrived until we left. Kevin Campbell took great care of us and walked us through everything and had a answer for every question. I definitely recommend this place for anyone looking for a vehicle with restraints or even if you do not. They do a detailed check off on the vehicle before it leaves there lot along with very great warranties!! If you go, request Mr Kevin campbell

Co
Review №89

I was really nervous about buying a car its my first major by and Britney made it so easy when I pay this car off I hope to buy another one from them and yes I will recommend DriveTime to anybody thanks for making my experience so great and Brittany Rock shes a good asset he needs a raise

Ch
Review №90

This was the easiest most pleasant car-buying experience I have ever had. My salesman, Ben, was the best. He answered all my questions and made me feel comfortable. I walked in the office and 2 days later(because I live 2 hours away)I was driving away in ny new car. They have a great selection of cars, with low mileage. I would recommend them(in a heartbeat) to anyone looking to buy a vehicle. Two thumbs up 👍👍 and 5 stars ⭐⭐⭐⭐⭐ !! Hands down THE BEST !!!

Al
Review №91

Brittany was so understanding and helpful! I walked in not knowing anything about financing when purchasing my first car. She walked me through the process and helped me make the best financial decision i could. I would leave more stars if I could. Thank you again Brittany!!!!!

Ti
Review №92

I had awesome service with Mannie! He was so laid back and made this process very smooth! Great guy! I’ll recommend him to anyone!

sa
Review №93

Had an amazing experience with DriveTime. I didn’t think I would be able to get a car this year and had almost lost hope before I heard about DriveTime. Kevin our sales associate went above and beyond to help us with our unique situation and I absolutely can not thank him enough!!! I am impressed with the customer service down to just a positive atmosphere all around here at DriveTime. Other dealers try to take advantage of your situation but here they listen and they work with you. Once again thank you so much to Kevin for helping us and to DriveTime for working with us.

Jo
Review №94

Mannie was outstanding, professional and courteous throughout the entire process. We never felt pressured and enjoyed our purchase experience. Thanks Mannie!

Je
Review №95

The customer service was great in this office. Brittany was very helpful and informative. I will recommend visiting this location for great service.

Yo
Review №96

Recommend this dealership if you’re in search of a vehicle and please ask for Alicia Weatherspoon a great and professional Sales person. Love my car thanks DriveTime.

Sa
Review №97

Jerome was very professional. He made sure the entire process was easy. I would definitely recommend him to others

Ma
Review №98

I have never had an experience buying a vehicle as easy as this one Brittany is top of the line with service and professionalism

Ca
Review №99

Second car Same result as the first time, great service, friendly staff, a great choice of cars to choose from. Brittany Cole was awesome to work with. Thanks Brittany you were awesome. I love my car(s).

El
Review №100

Brittany was great and benji too it was the best experience in buying a car i have ever had no pressure in fact a little on the fun side

Information
26 Photos
100 Comments
4.8 Rating
  • Address:1017 East Interstate 65 Service Rd S, Mobile, AL 36606, United States
  • Site:https://drivetime.com/?reg=mob&source=local&vend=google&camn=13201
  • Phone:+1 251-509-0172
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–8PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
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