Amazing service and customer care. Malik made the experience exceptional. That young man is a very valuable asset to the company. Sam was also a pleasure to work with. Everyone was very personable and professional. It was hands-down the best experience my wife and I have had in a while. Well done!

Mobile Nissan was awesome! They have great communication, are very knowledgeable, and are quick and efficient. Their customer services is great and everyone we interacted with was kind and professional. Their prices are also extremely competitive in this current market. Paid under MSRP.

Everything from start to finish was excellent. I live in Florida and worked with Bernard remotely for a few days to secure the vehicle I wanted.He had everything ready for us when we arrived so that we didn’t waste any time…and, he was very knowledge about the vehicle which was of course, very helpful.We finalized everything in the finance department and it was very pleasant and efficient.Kudos to everyone involved in the process and thank you!

DeAndre Buck is an AWESOME new car salesman! He has actually gone above what is considered Above and Beyond to make sure my concerns regarding my recent purchase were resolved. The words in this review are not enough to express my gratitude for his customer service!

I would like to thank Mr. Bernard Ball with Nissan of Mobile. He made my car buying experience a breeze! I dont usually like to purchase a vehicle because it is like an all day affair. However, he made it so easy for me. Any questions that I had, he answered with no problems. He got me exactly what I wanted, and I am so appreciative. He was so nice to my mom and me. The staff were nice also. If you need to buy a car, please give him a call.

I have purchased several new cars in my life but I must say this was by far the best buying experience Ive ever had. I purchased a new Nissan GTR & I couldnt be happier with the way I was treated by the staff here. I dealt with LT the sales manager mostly. I live in south Florida & I can tell you that they sure dont value my business where I live compared to Nissan of Mobile. A big thank you to LT, I certainly appreciate your professionalism, it was a pleasure dealing with you !!

Nissan of Mobile was the second stop of the day looking at cars and it should have been our FIRST !As soon as we were on the lot, Julie McIntosh came out to greet us in the rain.She was extremely kind and helpful,not pushy as some salespeople can be. We were looking at getting a different vehicle and she suggested something that could possibly be better for our family, Im so glad she did!! We ended up getting an extremely nice,low mileage Nissan Rogue Sport for less than vehicles at other dealerships with a better deal. Once we decided on the vehicle,it didnt take very long to get everything done, signed and leave in our new car. Everyone at Nissan of Mobile was kind, helpful and down to earth. Weve never owned a Nissan before but Id recommend this dealership in Mobile to anyone,hands down!

Tracy and LT were phenomenal!! Tracy worked with us to find the perfect vehicle and LT made sure we got the best interest rate!

Nissan of Mobile is the BEST place to buy a car!Malik Gunn, is the BEST person to buy a car from, that I’ve ever met, by far!! He did an amazing job on getting us just what we wanted for what we needed. He went above and beyond to make it a happy and pleasurable experience for all of us. The smile he brought to our daughter’s face said it all! I would recommend buying a car from them 10 out of 10. Thanks again!

Bernard Ball made my first car buying experience great. He made eveything easy and explained everything really well. He is a great professional. The other workers were kind, professional, and willing to help in any way they could. I would definitely recommend Nissan of Mobile to anyone looking for a car.

Working with Nissan of Mobile was a car buyer’s dream. Bernard Ball made the buying experience so easy. He was attentive to all needs and walked us through each step effortlessly. I would 100% recommend him for your car shopping needs.

I worked with Bernard Ball at Nissan of Mobile and he was awesome! He was knowledgeable and not pushy! Although I knew exactly what I wanted, Bernard listened to my needs. He also went above and beyond to satisfy me and make sure the car buying experience wasn’t a headache! It was definitely a pleasure working with him!

Great customer service. My first time buying a new car myself. They got me the car I wanted and worked with me on getting it to me as soon as it came in! Knowledgeable, polite and respectful.

I took my vehicle in for normal maintenance and an inspection. I also informed the service advisor about a rough idle when at a stop. Additionally, I asked for the battery in the key to be replaced. A week went by and I received no call or information in regard to the status of my vehicle so I called the dealership myself. I was informed that the service had been completed already and that my vehicle was ready for pick up. I asked about the rough idle and got no feedback. I also inquired about the battery being changed within the key and was told it doesn’t have one. I know for a fact there is a battery in it as I have changed it myself in the past. Finally, when I arrived at the dealership I found my vehicle unlocked and sitting in a position that anyone could have entered it. When I asked to speak to the General Manager or the Service Manager, I was told they were in a meeting. I left my name and number and have yet to hear from anyone. It has been 3 days now since I have picked up my car.

Great dealer with good ethics. My buying experience was quick and pleasant and like the fact theyre one of the few dealers that has not raised the msrp price due to the chip shortage. Overall great experience, highly recommended.

My experience buying a car from Nissan of Mobile was excellent. Bernard Ball made the process run smoothly. He is very professional and cares a lot for his customers. I highly recommend buying a car from here.

I had a great experience with Nissan of Mobile. My sales person, Ray, was very personable and friendly . He made my first car buying experience a great one. Also, my finance manager, O, figured me a good deal and made sure we were in and out in a timely manner. Overall, I would rate my experience a 10/10.

Everyone was professional and took care of my auto needs expediently. Great place to service a Nissan vehicle 👍🏾.

Such a pleasant experience with this group of real people. They made us feel super welcome and like part of their family. Fast and curtious. Happy Birthday to Julie! Make sure to keep your business within our great state and let Nissan of Mobile take care of all your new and pre-owned transportation needs.

My wife and I both traded in our vehicles and was able to achieve our goal thanks to our salesman Shun Fuller and Colton the sales manager! These gentlemen along with Nick the finance manager did an outstanding job! Thank you guys for such a great car buying experience!

Eric did great keeping me updated on everything that was going on. The young guy who initially helped me was nice. The guy who took my money was nice as well. I have been coming to Nissan for years and this was by far the best experience I have ever had.

Brian always does a great job attending to us regarding our service repairs for both of our Nissan vehicles.

Aside from the wait time of 4-days, which I was told about upfront, the service to fix my front sensing radar was great.

After visiting just about every car dealership in Mobile, we came upon Nissan of Mobile. The Sales woman KeKe was Awesome. She was so smooth with her delivery about the vehicles. Once we seen a vehicle we liked she immediately got the process going. I advise anyone looking for a vehicle to go to Nissan of Mobile.WORLD CLASS, Finest in the business!

It was a very smooth transaction. I had a great salesman who helped me through the process named Bernard.

The service work was done in a timely manner and the staff was very cordial. The customer service rep., Martez, was exceptionally helpful, and periodically gave updates on the work being done.

I arrived Saturday at 1045 am and test drove a car. I liked it. Filled out the app. Knew that I could buy the car. I asked them to clean the Car and went to lunch. After lunch I saw the car had not been moved. I asked again please start cleaning the car. I finally left at 3pm. Went home and got a ride back to pick up my car. I called Bernard Ball who said I have it washed cleaned gased up and pulled up front for u. So I left Grand Bay, 30 min later, I arrive. But no car. I ask, and IT was it out getting gas. Im like ??? 20 minutes later the car is back. When I get it home its NASTY !!!!! It has not been cleaned. Theres hair and bugs in the car. I took it back !!!! Lesson here. LIARS

I took my car here to be serviced. I thank them for the service however. No update was provided to me. No one even called me to tell me the car was ready. I was thinking maybe they are doing extensive worked on it. I called to check the car was done. My service manager was Brian. I’m just disappointed in the fact that no one told me the car was ready. It’s not like I was given a time in which it would be ready when I dropped it off. I need them to do better with communication.

It was very pleasant. Julie Mcintosh was amazing. Answered our questions and addressed our concerns.

The team was professionally, I did not have to wait all day and services were explained

Nissan of Mobile and their staff was amazing!!!!I had a scheduled appointment at Springhill Toyota and, once I got there, they told me to just take the car to Nissan for a faulty break switch and oil change. Once I got to Nissan of Mobile, I was kindly greeted by LaWanda. I explained my problem and apologized for the last minute request. She let me know that they would check it out and try to get me taken care of even though their techs were booked. Brian, the service advisor, let me know the car had a recall for a faulty brake switch and they fixed it immediately with a new part. They communicated everything to me and provided text updates. I will be taking my car to Nissan of Mobile going forward.10/10 recommend!

THE SERVICE DIRECTOR TOOK GOOD CARE OF MY WIFE. I WILL TELL EVERYONE TO GO SEE HIM. THANKS AGAIN

Brian was very knowledgeable and was able to explain to me what was going on. Hes a very nice man.

Keke was a great saleswoman! She was attentive to my wants and needs and got the deal done quickly!

I took my car in for a detail, that was long overdue... my car came out looking brand new! Definitely impressed how clean they got the interior. Imagine taking dogs to the beach daily, that’s how bad it was inside. I will always let them detail my car now.

Todays service I received today was outstanding. Mr. McCall explained to me everything that I received and offered extra services that were available like a true salesman. I will be returning to get my brake pads replaced. Great job today Nissan of Mobile.

Scheduled for just an oil change. Called back and asked for new tires because the prices were so good. Still completed the work in under 4 hours. Appreciated the service from John!!

Prompt service. I called to schedule and got an appointment right away. I received text updates and a phone call regarding my service and recommendations. The only reason I didn’t give it 5 stars is because I didn’t get my courtesy wash and vacuum as promised.

Easy. Dropped off, picked up. Minimal paperwork.

This was my first time at this dealership. I was very impressed with the way they checked me in for the service I requested. Everyone was so polite and professional. My service advisor (Erik) was very knowledgeable of the service I needed for my car. After my requested service was completed, he reviewed the paperwork related to my car and how to keep it in top shape.

Brian my service guy is professional, kind, thorough and knowledgeable. I give him and the entire staff 5 stars.

This was the worse experience I ever had in my life dealing with this dealership,customer service was terrible,no communication with the customer I had to call to find out what was going on with my car..not only that, they had my vehicle from 7/23/21 until 8/5/21 made promises that they didnt keep and did not have a rental I think that driving one of you guys car (Nissan maxima)2020. I dont feel that I was treated like a customer was suppose to be treated. I live in mobile but I will be taking my business over the bay. you guys made a lot money putting in a transmission off my warranty. something need to be changed about the people in service department if they theyre of working retire or just go home and stop being negative towards people you never know what they are going through there self.

Above average customer service. Awesome, fast, and friendly service. Erik is a great service advisor. Highly recommend!

Very comfy customer waiting. Especially liked the COFFEE MACHINE

We were traveling out of state from CO, when we heard a metal on metal sound coming from our front driver side wheel. We stopped in to get someone to look at it. They were taking cars by appointment only, but was able to squeeze us in. They were able to fix the problem and we were in and out within 1 hour back on the road. They took great care of us and the car. We were kept on the loop the whole way. Martez McCall difanitely went above and beyond for us. Thank you!

If you go early in the morning the quicker you get out of there. Great professional customer service.

Good quick service on my wifes car without the usual upsale attempts I get at other dealers. I want the right service for my wifes car not an excuse for someone to run up a bill on me. If you guys continue this good service level I will definitely be buying from this dealership when my turn comes around again.

Great place to buy a car. Mr Fuller is a very helpful salesman . Made sure I was happy with the vehicle I purchased. Have bought from him before and will again!!

Id love to write a good review on the dealer & the service, but I cant get anyone at the service department to even answer the phone. Been calling for 3 days & never an answer. Just left listening to music waiting for 30-40 minutes at a time.

Concerned about a noise in my Murano. They took it serious and checked it very thoroughly and found everything was OK. Thanks Brian and techs that helped put my mind at ease. Very professional.

I had my vehicle repaired here for a recall and I also got some wiring repaired. I enjoyed my customer service here and they were respectful of my vehicle. I also like that they informed me digitally of the issues the mechanic found. I did have a four hour wait but my time went by relatively fast. I like that they have refreshment options and a few choices for seating. Brian is the service center rep that handled my appointment and he was professional and kind. He fully understood what I needed and kept me updated with the progress on my car.

As we have come to expect - Eric is efficient,, knowledgeable, friendly,, helpful and amazing.Nissan of Mobile has the best service department we have ever experienced.

My experience was good. They were professional and friendly. They got me right in and out. Good quality service

I worked with Coltyn and Malik this week. They purchased my Armada and were awesome to work with! Their demeanors are exceptionally pleasant! Both of these men treated me with respect and made the process easy. I definitely recommend working with them!

Hands down the best service department you could ever ask for

I took my wife’s 2017 Nissan Maxima in for brakes and tires. Brian my service advisor and Terry the Service Manager were extremely helpful, attentive, and it’s the first time I went to a service department and I was shocked because of how little I had to pay. Brian and Terry thank you both! Job well done! I will definitely be back in a couple of weeks to do the same with my truck. Thanks for a great experience and for not breaking my bank lol 😂👍🏽

I had gone to 3 other dealerships and not one salesman cared enough to figure out what I was looking for and make it happen. DeAndre Duke from Nissan of Mobile Al. sat down and put all my requests and financial info together and showed me a perfect vehicle. No pressure selling, no tricks,cons,or double talk. His straight forward approach landed him a sale....but most importantly landed me a fantastic vehicle and a good deal. If your looking for a new car it is well worth your drive to Nissan of Mobile.

Not everyday can go perfect the all of the staff here will do everything they can to make sure you have an exceptional experience

Service at Nissan Mobile was exceptional! Brian Wetzel was so kind and informative. I would definitely use their service department again.

Over the last several months we have been to multiple dealerships looking for the right fit. At every dealership we received the typical sales tactics you dread when car shopping. We left one dealership in particular feeling like we were being pressured into the vehicle.Then we came to Nissan and met Keke. She was a dream to work with. No pressure, no double talk, just presented us with the numbers and answered our questions. She even kept an eye on our 5 year old while we were working with the financing department.This was my 3rd vehicle purchase and by far the best experience.

Thank you so much Mr. Wetzel you made my day! Excellent job and great customer service 👍👏

Had a great experience! Martez did a great job getting us the service we needed quickly.

Eric O. Was great and very helpful. Fast service and very polite.

They staff was very friendly they help deal with my child who was tired of being there, everyone made me feel welcome except the last dude where I signed my final paper was very stand-off ish made me feel like he was all bout the money didn’t really care about the customer. I had a few question but he made me feel like he didn’t want to answer them so I didn’t ask. But everyone else was phenomenal.

It were very pleasant. everyone were nice it did not take long has I thought it would. Thank you all.

L highly recommend Nissan of Mobile. My salesperson was Julie McIntosh and she was excellent; so knowledgeable and efficient. She was friendly and attentive. The sales manager, Colton Ruybal, was just as friendly and very attentive. They made me feel like I was the only customer on the planet.

Ready for me when I arrived for my appointment and turned the repairs including an airbag recall around in one day. Even called me twice to give me updates as the repairs progressed. Cost was what they quoted!! Couldn’t be happier!

This was my 2nd time buying a vehicle at Nissan of Mobile & Malik made sure that I will be back. Malik has a smile & customer service that are unmatched. If you are looking for a new or used vehicle this is the place to go. Thank you Malik for making this process fast & easy, I LOVE MY 2022 PATHFINDER!!!!!!!

Nissan of Mobile did an excellent job!! Malik Gunn was the BEST person I have ever bought a car from!! He did an amazing job and went above and beyond to make our experience so wonderful, all with a smile on his face. Our daughter was incredibly happy with her new car and Malik made sure it was a memorable moment! I will definitely go back to Nissan of Mobile and Malik Gunn for any new car purchases in the future!

We were extremely pleased with our service. The professionalism and kindness shown to us was impeccable. Highly recommend

Check engine light came on, dealer had my vehicle in service dept. for 13 days. All they did to maybe resolve issue was to change the positions of 2 existing sensors, approx. 1 hour job . Poor communication between dealership and customer. Picked up truck with grease smudges on drivers side, RF tire inflated to 48 psi, should be 35psi, valve cap also missing, could do better.

I will definitely recommend your service department. They were honest, knowledgeable, friendly, and provided a thorough fantastic service. Unfortunately I cannot recommend your product. Transmission is only good for 100k then there cost to repair is more than the vehicle is worth. No thanks Ill buy from another manufacturer. If your decide to carry another make let me know and well be back. Again the service department is fantastic, but Nissans quality is garbage

I lost my key fob to my 2020 Altima so only a dealership could get me a new one made. I had to get my car towed to the dealership. Brian was very prompt at keeping me informed of the wait time and was very courteous. Thanks!!

The salesman, Malik, made the test drive and sales experience amazing!! He was extremely knowledgeable about the car and he had a great attitude and demeanor about him. He made me feel comfortable with my decision and purchase of a new 2021 Nissan Sentra! Great experience. I also really appreciated the finance manager for thoroughly reviewing my options with me.

Quick to schedule my appointment. Courteous and friendly. Work completed ahead of schedule

Brian Wetzel was amazing to work with. He went above and beyond and provided great customer service.

Their process takes too long. No way should it take 4 hours to buy a car. The staff were very courteous though. After the long wait I got a good deal so it was worth the wait!

In time of Need - I cant expressed enough how helpful, wonderful, patient, understanding, and overall Fantastic the Service Team was ( and will never forget the beautiful woman Keosha, KeKe :) and Colton) who helped me and my girlfriend when our transmission went out on out way to FL You will always be remembered -

Erik was great to work with, the lobby area was nice to sit and wait in while my car was serviced, and the price for my service was great! Will definitely be back!

I can not thank keke and Nick for all that they have done for us @ Nissan!! Thank you keke for being so polite and positive through the car buying process! You guys Rock!!

After researching the 2021 Nissan Rogue for WEEKS on end, I knew exactly what I wanted. I found my unicorn at Nissan of Mobile. I called the sales department and spoke with LT. He was so helpful, professional, and speedy! I used the Acceleride app to submit my application and photos of my trade-in. It was SO incredibly easy! Malik delivered my Rogue to my home today. He was so knowledgeable about the safety features and has such a kind spirit! This was the easiest, most seamless vehicle purchase ever. Mind blown! Thanks, guys! You rock!

Quick and easy. Friendly and took are of the normal maintenance well

Was in for a recall on my Altima. The work was done and car was quickly returned to me.

I bought a 2003 Nissan Murano with many hidden problems from a used car lot. I took my car to Nissan of Mobile for repairs . They are very professional. I will continue to take my car to Nissan of Mobile for all my repairs.Thank you Brian for being a great service advisor.

Appointment time given was to meet the needs of my vehicle returning soon. Missed work because Nissan was more focus on car that was still in shop from Saturday. Very unacceptable costumer services. After explaining my needs to the manager on duty.

I’ve had ups and downs with Nissan of Mobile. Today 2/24/21 was not bad. If I could rate them on time I had to wait it would be 3 stars (4 hours to diagnose a window switch) I know there were other vehicles in the shop but 4 hours is a little long. If I could rate them on customer service it would be a 5 and I have had some bad experiences with them in the past. My advisor was John Carter and he was very professional and I got frequent updates while I was waiting. I only go to the dealership if I absolutely have to and after the last few times there I was trying to avoid going as much as possible but I had no choice. The visit today made me feel a little better about having to go back if I need to.

I was in and out in 35 minutes. I was very pleased, since after making an appointment yesterday in person for 9:30 this am I was told this morning it would take an hour to a hour and a half to complete the job. Thanks guys for the hurry up. I did appreciate it.

It was horrible. I went to have my water pump repaired. Of course they Suggested two other repairs which I agree to do which totaled $1316. When I pick up the car I made it as far as Car Max before I had to turn around. My car was shaking, smoking and puttering violently. I returned the car back to the dealership and was told there was over $4000 of other things that needed to be done. Mind you all these things passed the check list. One repair was over $1500 which wouldn’t have been detected with one of the two they claim to have done. This issue would’ve also been noticed if it was test driven after the repairs. Needless to say they fixed something concerning the wheel and I still couldn’t drive the car home. It was like paying for a radiator repair on a car with motor. I want my money back. Customer service is horrible. It took over 30+ phone calls intended for Brian Wenzel for me to just give up calling and pop up and just tow my car home. NEVER AGAIN!!!

I went to my scheduled 7 AM appointment. I was promptly greeted and had my vehicle taken to service. I was very pleased that my van did not sit for a long while before serviced. They immediately got the work done and I was gone probably an hour before I thought I would. I had my tires rotated and I have had it happen 3 times over the years that tire places did not actually rotate but said they had. Nissan of Mobile did rotate mine as I knew the condition of my tires and knew the work was done. My van was kept clean on driver side with a paper mat used. They gave me a detailed report what the inspection showed. They were not pushy about suggested things that may need to be done. I am all about customer service in my own work and I was very satisfied that Nissan of Mobile had my best interests in mind. I recommend the service department highly.Randy Moris

I had a wonderful experience at Nissan of Mobile! My salesperson, Tracy Jones, and the manager, LT Gulley, helped me so much and got me into a better vehicle than I expected. I will definitely shop with them again for my husband’s truck.

Excellent customer service! Thought we wasnt going to get the car we wanted eventhough we had a substantial down payment. However, the next day they got the deal done called us back and now we have the car we wanted! Shout out to sales rep Nick!

Can’t help, but to feel like I’ve been taken advantage of

Shawn was very professional and a great listener. 👍

Erik made the Service Dept the best I’ve ever been to.

Had my first maintenance/oil change today since buying my Murano with Erik at Nissan Mobile! Service was excellent, fast and affordable. I will definitely continue using them for all my future car needs.

They were very nice and patient and they listened to you and answered questions that you asked

Absolutely the best experience of buying a new car we have ever Julie was wonderful

Wonderful truck buying experience and it was nice to work with so many professionals! I believe there has been many improvements at this dealership in the past year or so and I’d highly recommend car buying, parts and service at this dealership!

Brian my service tech is the freaking best. Brian values my times within his control and when he cant, he knows it the communication of being aware that eases everything. Sorry Nissan but if u loss, Brian you loss me!!!!

The service was great. A bit of wait but a lot less than originally quoted.