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CARBOXX
7220 Airport Blvd, Mobile, AL 36608, United States
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CARBOXX
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Ro
Review №1

I will tell you, if you are in need of a vehicle or you just want to treat yourself and family to a newer vehicle, go see Ronny Smith at Carboxx on Airport boulevard in west Mobile Alabama! Ronny will go out of his way to make sure you are very satisfied with your purchase and he follows up with all of his customers to make sure!

Na
Review №2

Robert and Calvin were the nicest to me they made my experience so smooth im so pleased and happy thank y’all so so much

Sh
Review №3

AWESOME!!! My Salesman Mr Arnold Hadley Was Awesome! He assured me he would get me into a vehicle and he did just that! The finance manager (can’t remember his name) but he was great as well! Not one hiccup in paperwork! I drove off the lot today in my dream SUV Dodge Durango! 😍 Will Do Business With Them Again!

Sh
Review №4

Ronnie found what we needed the same day we contacted him. Was able to get pretty much exactly what we wanted!

Ba
Review №5

Very courteous and professional!

Ro
Review №6

Destiny was a true professional from start to finish. She made me feel comfortable in what I had to work with and to get what I needed. She went above and beyond to get the deal done right. I highly recommend you see Destiny Andrews and let her help you get in a ride today. Thank You Destiny.

Bo
Review №7

GREAT LEE IS THE BEST

Di
Review №8

My experience was great! I worked with Destiny. She made my process easy for me. I got on their first time buyers program. It was a bit of a wait but SO worth the drive home in my new ride. Will recommend!!

Jo
Review №9

Great dealership, great deals love the way Bryan was polite and nice and help us threw the process of purchasing a car. Great service overall, I recommend this dealership!

Sh
Review №10

Run!!!! Buyers beware!!!! I’m stuck with a $14,500 financial burden less than 4months after purchase. I’ve been paying for repairs since day one...After putting a ridiculous amount down on this vehicle!!!! It has completely shut down in five o’clock traffic which is the last straw!!! They sell lemons!!! Bad struts, engine problems, starter, alternator etc...!!!! This is very disrespectful to the people of our community...Shut the place down!!!!!! Shady is to good of a word for the dealings that go on with this company!!!!! Run!!!!! I’m a single parent who was looking for reliable transportation now I’m worse off than when I started!!!!! They need to be stopped!!!!

Da
Review №11

From start to finish there was no pressure and I felt like a valued customer. Destiny was my sales person and she was a delight. Honest thoughtful and to the point! The easiest car purchase I have ever experienced. Thank you to everyone I met there! I will recommend Carboxx to my friends and family.

Su
Review №12

Great dealership! Great Deals! Love the way employee Bryan Hernandez was polite and very helpful with the purchase of my vehicle!

Az
Review №13

Mr. Bryan was very helpful and polite as well as kind when I went to the dealership he received me so kindly that I’ve recommended him with many of my associates and I believe he’s and amazing worker I will for sure buy a car there very soon . I do recommend y’all to ask for Bryan when y’all go to that dealership because I assure you that he is the right person to help you.

De
Review №14

I worked with Destiny and She was AWESOME!! Not only was she knowledgeable about the cars and sales prices she took her time to break down the APR and rates to help me better determine what my costs would be monthly. Im super happy with the car I bought and I plan on recommending all of my friends to go see Destiny at CarBox on Airport Blvd!! She will make sure youre straight!! EXCELLENT 👌!

Al
Review №15

Came by yesterday and found the perfect car! Destiny was great. She was really friendly and recommended options that fit what I was looking for. Would recommend anyone going to see destiny for your next car.

Ma
Review №16

Bryan was really great with helping me out and he was very kind to me. If y’all need some help I recommend y’all to ask for him specifically.

Ar
Review №17

I had a really great experience. Destiny was very helpful and patient. She was able to helpful answer all my questions and narrow down my search.

Jo
Review №18

Carboxx on airport Blvd did an amazing job with their service when buying my vehicle. Had no issues with my customer service which was handled amazing by destiny in sales. Will definitely return.

To
Review №19

Not impressed. Scratch n dent cars.

We
Review №20

One of the best places to buy a nice vehicle... Nice and friendly staff that are very helpful..

Th
Review №21

Had an amazing experience! Carboxx did an amazing job with my sale! Y’all, ask for destiny 💕 she is an amazing sales person! Thank you guys!

Wi
Review №22

Destiny was a great sales person, I highly recommend this place and her as a great salesman!!! Keep up the good work I will recommend all my friends and family here!!!

Th
Review №23

Robert Was VERY Helpful And Got Me In My Dream Car Quick

Ad
Review №24

Im not the richest guy in town, but there was sweet lady named Destiny that really helped me find the best deal, enjoying the ride so far thank you!

Pr
Review №25

Good used cars.

Ka
Review №26

Sold me a car with a broken mirror they tried glueing back together. Fender also came loose 20 minutes after leaving the dealership. The fairly new car had a clean car fax but something else had to have happened. It’s a shame because they were nice. Just wish they had warned me before buying

Ja
Review №27

Great experience Carbox on Government Blvd, good customers services, friendly staff, salesmans Derrick thank you...Manager Andre thank you sooo much job well done, I really appreciate all that you do thank you again, I highly recommend my family & friends. Carbox they are the best!!

Ph
Review №28

Service was terrible. Try to do online services it was terrible. Salesman Derrick show terrible services. I told the manager about he did nothing he dont care about his clients. Be careful doing online service through them they wont call you back. Terrible terrible service.

Bl
Review №29

Great place! Destiny is an awesome sales person! :)

Kr
Review №30

Great place! Everyone treats you like family, my sister was with us and had her 6 month old baby who was bored and ready to go home and no one batted a eye at him screaming or made us feel it was a issue just talked to him and us. Great place to do business they helped us every way they could would most defiantly refer them to anyone looking to purchase a new car/truck

Je
Review №31

I only have great things to say about this business. My husband and I were in and out in less than two hours with a car that is both affordable and economical. The finance manager, Chris, did exactly what he said he would and has stuck by his word. The staff are friendly and knowledgeable. I will continue to do business with Carbox.

Zo
Review №32

Went in there and told them I wanted a car that day, got the exact car I wanted and drove away with it within an hour. Great service and very fast. They make the car buying process a lot less stressful. My sales associate was Mr. Donnie, he is great!!

Br
Review №33

100 percent satisfied . Pat definitely took good care of us . We had been turned away all day but not here. We was expecting to get anything but left in a 2015 Ford Fusion and we love it. Definitely come here ! You will be taken care of.

Aa
Review №34

James was amazing in helping my wife and I finance a vehicle. He took his entire day getting us into something we loved and even went the extra mile and found insurance. This is the best car buying experience I have ever had!!!

Ra
Review №35

My first time buying a car and James really pulled the wool over my eyes. Everything he told me was a lie and he even went out of his way to lie about things that were not even relevant to me purchasing the vehicle. I got the car but have been lied to every step of the way! Yes James is a liar and a good one at that!!! The owner is easy to deal with is why they get one star!

Te
Review №36

This was a quick and easy way to do business, James was great to work with and he made a process that should have been more difficult very enjoyable. The owner also took the time to make certain that I pleased with the deal and how everything was done.ThanksTerry Beech

As
Review №37

Hi, I just recently purchased a lovely car... James help me find what I was looking, he asked the right questions and he help me understand what I was getting.. I had questions ready and he answered them with complete confidence of his product... He is a great guy to work with and the staff was busy but also friends.. Thanks Carbox for hiring great people...

Pa
Review №38

Great experience, and very friendly staff. Ask for Lee!

An
Review №39

I bought a jeep yesterday, my salesman James treated us like we were family! This was by far the easiest & most pleasant experience Ive ever had buying a vehicle. I highly recommend this dealership! Thanks again.

Do
Review №40

The vehicle I choose was there, no run around. No hassle price. Great customer service from Mr. James. Detailed and several keys along with it. Total process completed with 2hrs. Im referring many to carboxx

Vi
Review №41

I absolutely loved the service at Carbox!!!! Just like all the other reviews; Mr. James was AMAZING!!!! He goes beyond to please and satisfy his customers!!!! Extremely nice and makes your purchase go smoothly. I can go on and on describing how wonderful he was!!!! Thank you Mr. James...you really love what you do!!!!

Fr
Review №42

Not the shiniest place around, but they were one of the highest offers for my used vehicle. I do wish the sales person was more knowledgeable about the features of the car we were looking at, but they have so many cars of different makes/models on the lot that it is impossible to know every molecular detail about every single vehicle. Give them a shot if you’re looking for the most money for your trade in.

Ra
Review №43

I need to talk to the owner of the shop the lady thats name Tonya give me the runner around .. she keeps saying that his not available. Will I let them fix on my car and I paid almost a 1.000.00 and they fix the things that was wrong with my car but there broke my vent in my car and they are lying that they didnt break anything but I know when I drop it off to them it wasnt like that and they dont want to fix it and theyre not trying to to talk to there boss about so can someone thats over every one thats in the shop call me I left my name and number there a few times I still havent got no answer Im just up set about it .. if that happens to there car you would want it fix and I was going to bring more business to them Im truly hurt from this....

ta
Review №44

James was not your typical salesman. I really enjoyed my experience I was in and out in an 1. I never had that happen before. I was pleased because I was really sick. Thank you. They were the best I ever dealt with.

La
Review №45

You guys need to go see John at Carboxx he is the best car salesman there and cuts great deals and definitely a professional and keeps you up to speed on everything. I will recommend him to anyone.

Ja
Review №46

Best experience I ever had with buying a car. James and Chris both was really helpful. And just did a great job overall.

ji
Review №47

The best car dealership in mobile it was fast and professional my sales person is bendoff he will work hard to get you done and lee the best manger in town i will advise anyone to come check them out they work with your credit..

Ya
Review №48

I am very pleased to be the owner of a Range Rover!!!! I had an awesome experience at Carbox and would send the next car hunter to go and experience their friendly staff. I came and would come back for my next vehicle. Thanks guys. Your team is great! !!!!!

Me
Review №49

After dealing with many dealerships this is the best experience Ive had. James got everything done and took very good care of me. I am in love with my new car and Im so glad I went with Carbox. Thank you for making it a pleasurable experience, for taking care of me and getting everything done as fast as you did.

In
Review №50

Chris is awesome! great salesman, with excellent customer service. I highly recommend Carbox/ Mitsubishi.

Do
Review №51

Great dealership and great guys! Honesty is a rarity when it comes to car salesmen and these guys are a breath of fresh air! I highly recommend this place.

Ca
Review №52

They have AMAZING customer care and I am not an easy customer. They have AMAZING deals too. I would definitely recommend seeing Pat, he will help you with WHATEVER you may need

Aa
Review №53

James and Chris are awesome managers of this place were upfront and honest through the process quickest and easy experience we have ever had buying a vehicle. And we have bought numerous vehicles I recommend this place to everyone for their next vehicle and a enjoyable experience.

ja
Review №54

Simply put they will get you a vehicle as quick as they can with almost zero effort needed. Great place to go for a vehicle.

Em
Review №55

James Jessee was amazing!! He’s very knowledgeable and treats you like family. The entire car buying process was a breeze!

Li
Review №56

Love my car. Great deal. I have purchased two from here. Courtesy staff and great technicians.

La
Review №57

Very disappointed. I felt great through the entire experience until after the sale.One of the tires on the car had almost no tread. I negotiated a new tire into the deal.It’s now just shy of two months. I was given a We Owe for the tire which is common.Now I have called to follow up with the sales person, nothing. I have talked to the F&I manager and was told that it had to be ordered. I called back again and went into voicemail with never a returned phone call.Yesterday I purchased a new tire myself at a dealership, less than $200 and available in less than 24 hours. It’s absolutely incredible that Carboxx would ruin a relationship over $200.

Br
Review №58

Great experience with both Donnie and Chris. They both made purchasing a vehicle an enjoyable experience. Furthermore, both went above and beyond to guarantee our satisfaction. A big THANKS to the staff and management!!!!

Br
Review №59

James is the absolute BEST!! Helpful is definitely an understatement with this guy! He will do everything in his power to get you in a vehicle! Has been there at the touch of a button every single time! Couldnt have asked for a better salesman!

Ch
Review №60

They try to put you in a car that they want to put you in, not the car that you want, with a ridiculous down payment!‼️ But besides that John was a good salesperson and very honest!!

Ti
Review №61

This was the best experience I have ever had at a car lot. Mr. James helped me with what I wanted and I received an amazing deal on my dream car. I HIGHLY recommend everyone to go to Carbox because they are beyond friendly and professional and will help you until you are leaving in what you want. If I could give a 10 star rating I would.

St
Review №62

I just purchased a 2013 Ram 2500 and I couldn’t be happier. James was a breeze to work with and the entire experience was stress free. I’ll be buying from Carbox in Mobile again in the future!-Steve Alexander

Tr
Review №63

I dealt almost solely with their Internet Manager, James. This guy was a genuine character and, to me, seemed humble and honest. He gave me a great deal on a used truck. At least I think its a great deal lol.I cant speak for the rest of the staff, but all in all my experience was good and without any issues.If youre looking for a good price on a used vehicle, I would recommend that you take a look at what these guys have in stock. Its good prices and generally good vehicles.

Mi
Review №64

Yo I didnt have a chance in hell at getting financed for the kind of car I wanted with the credit I had but Cowboy Troy made it happen. With the help of financial guru Chris Skoglund they put me in a bad ass V8 challenger. Awesome painless experience.

No
Review №65

Bought a car here 2 days ago. Excellent customer service. Donny & Chris took good care of me. Very professional - no pressure.

Ty
Review №66

John is great with his customers!!!! When i say he worked his butt off today for me and was patient, polite, assured me everything going to be ok! Thanks so much John-CARBOX

De
Review №67

Mr. James was great to work with from the moment I called. The customer service was excellent. Mr. James sprinkled his fairy dust on my paperwork and poof!! Just like that I was driving away in a new car!!! I highly recommend The Carbox!!

Ve
Review №68

Just got a 2011 Lincoln MKX! Such a great easy and delightful experience! These guys know what theyre doing and willing to help you out in any way possible! Nothing but great things to say! Go and get yours today!!

sh
Review №69

Best car buying experience ever! Staff was very knowledgeable and very helpful. Would highly recommend this dealership to all my family and friends.

PA
Review №70

Just purchased 2 vehicles from pat and the guys at carbox and not only was well taken care of by the entire staff but the whole process was so well organized that I would highly recommend anyone in the market to purchase a vehicle should give these guys the opportunity to make you as comfortable as they did for not only me but my entire family. Thanks again so much for the entire experience.

An
Review №71

These people are great at “Title Washing”. Sold my daughter a car that had a Salvage Title and was never informed. Beware.

Sa
Review №72

Worked a great deal on vehicle price. Chris went out the way to correct any problems or concerns I had about vehicle. Great service.

La
Review №73

Someone just tryed to hit me with they car. Still has carbox tag on it

Jo
Review №74

Great, easy, friendly, and outgoing experience. I was terrified of buying a new/used vehicle and these guys made it the least bit stressful. Highly recommend this place. Prices are outstanding.

Im
Review №75

I recently just got a car from carbox....I went there thinking I wasnt gonna get anything because every car on their lot was nice. They told me I wasnt leaving their without nothing.... And I promise they made sure of that. I love my car and I really do appreciate them from there help. Thanks

Ch
Review №76

I love this dealership. They provided me with an amazing customer service experience. They where very helpful and sharp as they come to getting you taken care. I will be back to purchase another vechile in the future and definitely refer all of my friends and family to Carbox.💪

Ga
Review №77

After being turned down at many other car lots, Carboxx is the place to go with excellent customer service, friendly staff, and very nice cars. Thank you for putting me and my family in something reliable! You rock James!!!!-Harris family 😊

Ka
Review №78

I absolutely love car box! James was excellent! He got me in the car of my dreams!!! We will be coming back to purchase another vehicle very soon! Thank you James!!!!

Sh
Review №79

We bought Acura TLX in November 2018. We were treated like they knew us for years. James is a good guy. I will buy here again I’m sure.

Sh
Review №80

Thanks James !!!!This was the best car buying experience. We could not ask for better people. We will buy at car box

Ke
Review №81

Really good cars at competitive prices. The associate that I worked with was friendly and no pressure sales. I didnt purchase but I do recommend you stop by.

Ma
Review №82

Awesome people great salesman James got me in exactly what wanted at the price I wantedExtremely happy with my purchase. Will recommend to everyone I know.

am
Review №83

Not a good experience. Vehicle was purchased and in less than 90 days over 7000.00 worth of engine repair needs done. Salesman doesnt take or return my calls and management offers no help. I would never do business with a place like this again.

Ca
Review №84

Liars! And I mean everyone who works there not just salesmen! Buy at your own risk! Youve been warned! Chris just threatened my husbands job with his pull at Austal for us writing our rate and review. You will be served appropriately sir. Truth always wins.

Is
Review №85

I recently bought a new car from carboxx! *JAMES* was our salesman,he did a wonderful job with making sure we got the car we wanted! i will purchase my next vehicle from here as well!

E
Review №86

I wont completely bash these guys Ill just give you my experience so you know what to look for. I was interested in a Mazda 3 in their inventory. I was able to get on the lot and look at the car for about 15 minutes without interruption so I wasnt distracted. I could tell the dealer had not maintained the vehicle possibly since its arrival. All four tires had decent tread depth but where dry rot, All the fluids under the hood where low, the battery was dead, the brakes where so badly warn that if it wasnt for fear of an accident I would have never used them because of the terrible grinding noise, and when turning the steering wheel left or right a loud grinding noise can be heard. The sales men informed me they would not be replacing anything, but would address the fluids and grease wherever the sound was coming from on the steering wheel.. But not fix? I wont recommend them but I Also wont tell you to run away. Honestly I was skeptical once I read the reviews on Google but even more alarming was that the owner hasnt responded to any of the negative reviews. To me, that communicates a lack of responsibility, leadership, and accountability. As a business owner I know ethics of the company start from the top. If the owner doesnt care why would his employees. Do your research, inspect your potential purchase, and dont be afraid to walk away. Blessings!

An
Review №87

Super friendly and worked with me on my needs. Two thumbs up.

Bo
Review №88

James did a great job helping with the purchase of my Sonic Hatchback, made me feel comfortable and answered all my questions, hes a very honest and helpful person, I highly recommend this company to help find what your looking for.

C
Review №89

Bought a Jeep recently from Carboxx, the service from Bendolph was amazing! Would recommend to anyone!!

La
Review №90

Chris and James are the best I got a cheap interest rate, free first oil change, and a reasonable payment a month. I wish I would’ve knew about this place years ago they are awesome .

Ke
Review №91

Another car lot was giving me a hard time so I called car box and Mr. James got me approved right away he has a good attitude he made me feel comfortable I was not waiting all day I was done with everything within 35 to 40 minutes and the whole time he had me laughing I would recommend anyone to go to car box I love my 2014 toyota Corolla btw they are good people I left car box very satisfied good job Mr. James and Mr.Chris yall are wonderful

La
Review №92

James and Chris were very big help on assisting me in buying my very first car and I wouldnt have choose any 2 other people to work with....the process was quick and successful and I couldnt thank them enough...carboxx is awesome

Sa
Review №93

Excellent customer service! I must give a special thanks to Chris and James for going above and beyond to get what was needed....Thanks so much! I will definitely recommend you to family and friends.

Ja
Review №94

John is the best car salesman and chris is awesome with numbers.. they have provided the best care when meeting my needs when it comes down to the car I recently purchased.

Ch
Review №95

The folks at Carbox go above and beyond for their customers. Best car buying experience I’ve ever had! Thanks Chris!!

As
Review №96

Great experience and very friendly staff! Thanks for all the help James!

Z.
Review №97

I came into carboxx with no hope and Mr. Bendolph helped beyond measures. I did experience problems with the car next but they do seem willing to fix the issues.

Ra
Review №98

This place is AWESOME! James and John are great, james was very helpful and very nice ! He helped me get a very nice car, I recommend anyone who is looking for a great car and great customer service to come here !!! ⭐️⭐️⭐️⭐️⭐️

Ma
Review №99

They gave me a great deal on a really nice car and are really helpful salesmen! Im so happy with my new car and they met all of my needs.

Jo
Review №100

Mr. Paul at the dealership is a pleasure to work with. If any needs a new ride, come see him!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:7220 Airport Blvd, Mobile, AL 36608, United States
  • Site:https://carboxx.com/
  • Phone:+1 251-479-2277
Categories
  • Used car dealer
  • Car dealer
  • Car repair and maintenance
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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