I purchased a used F150 a few weeks ago. The whole buying process was easy and my salesman (Shannon Moore) was excellent…no pressure and answered my questions honestly. As I test drove the truck that I later decided to purchase, there was a thing the truck was doing that I had a pretty good idea what it was. However, I didn’t let on that I knew and asked my salesman about it. He stated that he didn’t know but knew a service tech that would. He had me drive to the service area and the tech (without hesitation) jumped in the truck to inspect it. He instantly knew what it was a corrected the issue within minutes…confirming to me that they were honest.Shannon, Jonathan (sales manager) and the Service Tech (Jeremy) have all treated me fairly and honestly and have fulfilled everything they have promised me.This dealership has earned a future sale to me.
Had an awesome buying experience. Everything was exactly the price negotiated by text . No surprises. Staff / atmosphere was great. My 1st time with a dealership that felt like they were actually working for you and not the banks :)
Shannon Moore was very helpful with my most recent purchase, as he has been on multiple past purchases. He’s honest and patient. If you’re shopping for a new Ford or they have something used that fits the bill for you, don’t hesitate to give him a call. He’ll help you make it happen, but won’t pressure you if it’s not the right vehicle for you.
Came in to this dealership to see about a truck for my son. Jacob was my sales person and he patiently waited on Lori and even drove her around. The dealership was nice clean, and all the people were friendly to us. Overall the whole experience was very good. Thank you guys for the great experience.
Mullinax Ford in Mobile has been the biggest help when we need a new family vehicle! I cannot even begin to describe how grateful I am for the fast and easy experience! There was no haggaling! They are up front with prices and the sales man we worked with, Monty, was truly amazing! They are so good at hand picking amazing employees! Thank y’all for the wonderful experience!
Extremely nice and clean dealership. Everyone is dressed professionally and acts professionally. It was an absolute pleasure working with Christian in sales. Great attitude and very professional, I would definitely come back and do business with them again.
I just bought a vehicle here and want to personally thank Kushon for making the purchase easy, painless and enjoyable. I have been looking for a while and had a fantastic experience at this dealership. I have found a new dealership for my future purchases. Thanks again Mullinax Ford for everything.
We recently purchased a new F250. Our salesman Sam Connon was very professional and courteous. The whole purchase process was no other that we have ever experienced. We will definitely be recommending Mullinax Ford to all our friends.
Dont trust their vehicles. Have them checked by your own mechanic. I found a 2012 Jeep online that I liked. Called them, put a $500.00 deposit on it to hold it till I could drive from New Orleans to Mobile the next morning. When I got there, the vehicle looked perfect. The top of the engine was spotless and the only thing wrong was a small cut in one of the rear leather seats.Then we test drove it. While stopped at a red light it died twice. This made me more curious about the vehicles condition so I looked under it. Sure enough, the undercarriage had built up and fresh oil on it. We went back to the dealership and they put it on a rack so we could see under it with one of their mechanics that was very smart and knew what he was talking about. He told them it needed a new oil pan gasket because it was leaking all the way around, and the rear transmission seal was also leaking. The salesman came back and advised me they could Take a couple hundred dollars off to offset the repairs. I had already called a friend at the Dodge Dealership in New Orleans. The minimum cost to do both of those repairs was $1800.00. We told them to take $2,000.00 off and they said they couldnt do that. It also had an open Safety Recall on it. Bottom line.... Scary part is that Monday Morning, It was already back on their webpage as being for sale again. Stock: 162454VIN: 1C4RJEAT6CC162454
Ive purchased 6 vehicles and never had a problem. They make car buying hassle free! Shannon Moore is a great salesman...
Fast and friendly service. I would definitely recommend.
The 2008 F-150 truck has high miles and some issues with window switches and door latch cables. It took a while to get the truck ready for delivery. Your people were patient and helpful while we waited for repairs to be made. Im still replacing some bulbs and a water leak from the 3rd dome light fixture. If the truck holds up for the few miles I will put on it I will be happy. Your website is very helpful. Your new building and shop are great and very appealing.
Purchased my wife’s new 2021 Expedition from these guys!Monty made this process quick and painless! This isn’t your typical high pressure dealership!From Monty in sales, to finance, and everyone else that puts in their personal best makes Mullinax the dealership!They’re making the car buying experience great again!!
Excellent service which is one of the most important aspects of a car buying/service experience.Service department was quick and professional, very nice folksThe shuttle even took me to work which was probably 10 miles away
Was surprised to see no dealer fees on the pencil. Overall good experience with helpful salesman.
Was the easiest and most pleasurable vehicle purchase in my life.Monty Montalvo was our sales rep and I couldnt have had better service.No haggle pricing was perfect - Pricing was reasonable and closing the deal was a breeze.When we received the truck, the detailing great. It looked like a showroom vehicle. They even changed a couple of belts that were questionable.You cant go wrong with a purchase from this Dealer.
Bought several vehicles from Mullinax, and I work there and will take care of anyone wanting a new or pre-owned vehicle. Just ask for me!
Great shopping and buying experience from Mullinax Ford of Mobile. I called after looking the inventory online and got connected with Jacob. He was quick to research my search and told of what they had available., which in this crazy market time, was exactly what I was looking for. He answered all my questions and sent me some info. Meeting with him in person, he was very professional and never did I feel rushed or pressured. Everyone there was polite and their pricing seems to be better than other dealers since they dont add fees. The finance guy was also great, even though we ended up there past closing time. Highly recommend Mullinax Ford for your car buying needs.
What a great group of people! They went well beyond the extra mile for me in the middle of a storm. Excellent experience!
My spouse and I traded in both our vehicles and purchased two vehicles from Mullinax Ford in Mobile, AL. Our sales associate was Sam Cannon and I highly recommend visiting him if you are in the market for purchasing a new or used vehicle. His attention to detail was flawless and provided us with feedback throughout the entire purchasing process. He is knowledgeable, goes the extra mile, and just an overall good guy 👍. Go check him out YOU WILL NOT BE DISAPPOINTED! I would rate him 6 stars if I could.
We had an excellent experience purchasing a 2021 Ford Escape Hybrid from Mike at Mullinax Ford. We processed almost all of the transaction via text and phone as we were located in Tucson AZ. Mike picked us up at our hotel for a quick and efficient purchase experience. We especially appreciate that this dealership does not add document fees, protection package fees or other dealer fees. The finance manager was very respectful and not pushy at all. We HIGHLY RECOMMEND Mike at Mullinax Ford.
Kushon Anderson is one of the best salesmen at Mullinax Ford and the first person we look for if we are looking for a new vehicle. He is very friendly, extremely knowledgeable and if he doesnt know the answer to a question he will find the answer quickly. We have purchased 3 vehicles from him, the latest being a new Bronco Sport Outer Banks on Thursday and my wife loves it! Kushon is definitely an asset to this company.
I coordinated with Blake to understand the specifics of getting a 2018 Ford Expedition Max shipped from the Mullinax Vero Beach location to Mullinax Mobile. He was INCREDIBLY helpful. Quick to respond with detail, gave me a great trade-in value, was upfront, honest and knowledgeable. I felt like I had a true teammate in him throughout the process. I highly recommend Mullinax Mobile and be sure to ask for Blake!
I purchased a Ford Ranger Super Cab from Mullinax Ford of Mobile and it was a great experience. I save thousands off the MSRP and more due to the State of Alabama tax laws. The key to it all was finding the right sales agent at the right dealership. My agent Mr. Derek Montalvo (Monty) helped me throughout the process. First, I was able to purchase the vehicle at the no hassle advertised price. No extra dealer fees or addons. Second, I was able to purchase a Ford Courtesy Vehicle with only 1228 miles and saved thousands. Since, I am California resident I wanted the truck shipped to me and Monty suggested that I arrange for shipping myself (I did and save about $1000 dollars paying only $959.00 to ship it to me over 1960 miles, that is less than 50 cents a mile). Then working with front office finance officer Ms. Stacy Jay, I was able to save 6 percent sales tax on the purchase (California charges 8 percent and Alabama only charges 2 percent) that saved me an additional $1710 in sales tax. So, by purchasing from Mullinax Ford of Mobile I was able to save on the purchase price and the sales tax (saving two ways on the same transaction). Moral of the story, if you’re out state and Mullinax Ford of Mobile has your vehicle at your price . . . buy it (and just ask for “Monty” because he has the experience to help you through the “out of state” process).
This dealership provided me with the best buying experience I have ever had. We live 4 hours from this dealership. It was my first experience with them. Everything was up front, the price of the vehicle I wanted and the price of my trade. No gimmicks! My contact/salesman’s name is KUSHON ANDERSON and he was awesome. He is definitely a high caliber person and man. I would definitely recommend this dealership and salesman for your next vehicle purchase. They will not disappoint from my experience.
Mullinax Ford is absolutely the best dealership I have EVER dealt with and I have bought many vehicles. No pressure, extremely good pricing, excellent salespeople. Jacob, our salesperson was very good. A really knowledgeable, polite salesperson! Will definitely buy more vehicles at Mullinax!
I dealt with Monty and Doc on a church bus trade and they where extremely pleasant and honest to deal with. Too bad I am 8 hours away or they would have a repeat customer!
Very friendly, professional, and knowledgeable staff. Jimmy made our buying experience super simple, quick, and hassel free. My husband loves his truck, and we couldnt be happier with our purchase. Highly recommend Mullinax Ford.
Great sales team Sam and Jeremy 5 stars for their teamwork. Appreciate the help. Doc Ornelas always gives important information about the closing part and extras available. Drove home with 2 F150.
Fantastic experience from Start to finish! Sam Cannon took excellent care of me from the moment I walked in, and then within a couple days, I drove off in exactly what I wanted. Their inventory was amazing but I had a specific target I was looking for.He got it! I love it. Price is great! Highly recommend!
Purchased a 2016 Ford Explorer. Most everything was completed online and through text. Derek A. was great. Very nice guy and they worked really hard to get me a deal. The finance department was great. One of the easiest buying experiences Ive ever had. I will definitely use then again in the future.
Id like to give high regards to my Salesman, Jerry and the Finance Director, Terrance. They were both excellent and handled my inquires and final sale with great diligence and exquisite customer service! Thanks yall :)
Absolutely the best buying experience Ive had. The staff at Mullinax is superior. Friendliest, most helpful staff i have encountered. My next purchase will be from Mullinax
Wonderful hassle free experience. Salesman Jerry Albritton very professional. Everybody we dealt with seemed to be knowledgeable and desirous to be helpful.
Excellent experience! Very professional group. They will definitely have more of my business in the future.
Austin in the service department is amazing. He called me and updated me daily and gave wonderful service.
Was a very easy transaction with no pressure ♥️
Christian and brian and their team at mullinax were super nice to my family and i. They worked with us to get the beat rate on our trade in along with payments on our new bronco and explaining all the details. Definitely going back up there again when the newer broncos release
We have bought from dealers before but I have to say Mullinax has been the best experience. Honest and competitive pricing for used vehicles without all the extra fees and paperwork. Ask for Margaret, she’s been working in the industry for awhile and knows her vehicles. Upfront about vehicle we were looking at, put a deposit, and requested some work on the vehicle to be attended to before buying. Checked our vehicle before final purchase and they attended to our requests. Happy to have our new to us vehicle. Great customer service and overall experience.
Johnathan Byrd New Car Sales Manager has helped us immensely in knowledge of our new vehicle and above and beyond courtesy on follow up and communication. I highly recommend him to be promoted.
Keyshawn provides excellent customer. This is our 4th car purchase with Mullinax and 3rd with Keyshawn. He is knowledgeable and helpful without being pushy. I recommend him and Mullinax to everyone if you want a great deal, quality car, good price and great service!!
My wife and I had an overall great experience with our recent purchase. Our sales rep Monty Montalvo was a pleasure to work with. He was patient and courteous!! Also, he allowed us time to make our decisions without being pushy or coming off as a typical salesman. I highly recommend Mullinax Ford and our sales rep Monty to anyone in the market for a new vehicle.
Excellent service and a sales guy who kept looking out until he found the vehicle I wanted. Will definitely do business with them again and will recommend others.
Best way to buy a car. Painless experience.
My salesman Christian was great to work with. Looking forward to working with him in the future.
Drove 2 hours because they had the best price, was worth the drive! Awesome people who valued my time and business.
If you’re gonna shop here ask for Kushon! He was extremely helpful at every part in the process! The sales are not commission based and it shows, the most pleasant car buying experience we’ve had. Everyone was kind and not pushy at all.
Derek Anlage was fantastic! He was timely, friendly, and super easy to work with!
Colby Shook and Lauren Chapman made sure both of our vehicles were serviced and in a timely manner. One was worked in and the technician got it done for is. Work was good!
They were very responsive and had the best price around. Great experience all around.
Monty did a great job. Made it as easy as it could be. Always responded promptly to my questions.
Best prices around. Salesman was very knowledgeable and experienced. Overall, great place.
Great vehicle buying experience! Go see Blayde for your new/used vehicle needs.
It was our first time buying a new vehicle completely online and we couldn’t have been happier with our experience! We highly recommend Mullinax Mobile and their internet sales.
Surprisingly easy car buying experience. Monty was great to work with.
Incredibly professional. Quick and accurate communication, easy to deal with. Loving my new F150
Mulinax Ford Mobile is an excellent dealership. Their service department is top notch. Their lobbies are inviting and their service is timely. I highly recommend Mulinax Ford Mobile
This place was straight forward and legit. I bought a Ford Transit from Jimmy. He made the buying experience easy and professional. He also went above and beyond when our insurance company tried to not fix our Transit (had a hit and run the day after we bought can. The insurance company tried to say the damage was already there.) Jimmy provide pictures from when we purchased the Transit. Great service and service after the sale.
Blake is great to work with, always a pleasure.
My husband and I came to your dealership on Tuesday April 20, and the salesman that we went to never even told us his name he just asked what did we need and my husband told him he was looking for a F250 truck, he never asked if he was looking for a new or used he just shook his head and then proceed to tel us that he had some coming in but they were already spoken for and that the used ones was just as expensive as the new ones, and that they would not get in any more until September. I just want to say that the only thing I thought was he looked at us and assumed that we could not afford the truck, so he was not going to even bother even talking with us any longer. We went to Auto Nation and they were very friendly and had what we wanted, so you all lost out on a 60,000.00 purchase. So in the future you should never judge someone by the way they looked.
I found a truck online at Mullinax Ford of Mobile that was a crazy good price. Emailed about the truck and got a response that the price was correct and even spoke to the salesman and he confirmed both verbally and with an email of my price. I set up a time to go look at it and they had marked it up by 10k before I got there. Sales manager stated it was a mistake and he couldnt honor the price even though I have email with the price and a screenshot of it on their website before they changed it. DO NOT BUY FROM THESE GUYS! I understand mistakes but I was taught if you make a mistake in pricing something you honor it but sales integrity obviously isnt in this dealership!
A+ very easy,quick and fair dealings with this dealership,highly recommend! Jimmy was great.
Monty was an awesome salesman, he bent over backwards to help us with the ease of the vehicle purchase. He went above and beyond and even delivered the vehicle to my house. Could not ask for better service. I would definitely buy another vehicle from Mullinax Ford. It was a great experience
Hands down the Best dealership I have ever purchased from! Handled everything quickly with no problems at all. My salesman Monty was wonderful! Very pleasant and informative and handled everything with my purchase on point!! I will definitely use this Dealership for future purchases! Love my Ecosport❤️😊
If anyone needs to seek a salesman, please go see SAMUEL CANNON! this man provides EXCELLENT CUSTOMER SERVICE! He has helped me several times with my vehicle purchases. He is very friendly, makes you laugh! And will make sure you find the perfect vehicle to fit your needs. He even takes out the time to explain everything about your vehicle such as gas mileage, how to properly work the apps on your car screen, and etc. Hes the BEST! Thanks Sam for helping us with our new vehicle purchase! Hes the best!
Easiest purchasing process Ive ever dealt with.
This dealership is very dishonest and the Ford Care Extended Warranty is even worse. They sold me a 2015 Nissan Pathfinder with 43K miles on it that had a bad engine and transmission that Nissan had already voided their Factory Warranty on the engine. Mullinax did mention at the point of sale that the vehicle was still under factory warranty for a few months (age out of warranty) but didnt mention that Nissan had already voided the factory warranty. Now my vehicle has been sitting at the Nissan dealership for almost 2 weeks waiting approval from Ford Care so they could preform the work needed to get my vehicle back running. At 1st the approval was taking along time because Mullinax did the paperwork wrong. After raising hell with them they finally got the paperwork fixed, but still nothing from Ford Care. So 1st week I had to show up to work late so I could drop my wife off at work. 2nd week I had to pay out of pocket for the rental after she missed a day of work because it was a day I couldnt be late.Just be careful and make sure to have a backup vehicle before you purchase from Mullinax Ford.Appearntly since no commission is involved since they already sold the vehicle, they could care less if have problems with the vehicle purchased from them.Oh and to top it off, the sales manager on duty the day I was calling to complain actually tried to sale me another vehicle.Well just got a reply from the dealer.Response from the owner2 weeks agoI am glad we were able to get everything resolved. If you need anything in the future please feel free to reach out to us.Not sure what that is supposed to mean, since Im still out several hundred dollars and I had to get the vehicle fixed on my own and still pay out of pocket for it. The worthless extended warranty they offer (that was supposed to protect me if anything went wrong with the vehicle) is definitely not worth the price and would not cover the cost.
Mullinax Ford in Mobile is hands down the best car dealership I have ran across. The lobby is great and they are extremely mindful and intentional when showing cars. Terence Logan was over and beyond with helping finance and close the deal, (with as less stress as possible). They listened to my needs and desires and met them to a T unlike Many dealerships.
Bought a silver F150 XLT crew cab from Monty and could not be happier! Johnathan, the sales Mgr gave me a very handsome allowance for my trade, a Lexus SUV. So, this deal was a no-brainer!Being 350 miles away in Atlanta, this entire process was handled online! I never saw the truck (or drove it) in person until Monty and Johnathan delivered it to me. And, there were NO surprises! I had looked for this specific F150 for months and finally found it at Mullinax!There are several Ford dealers near me, but, I found the deal I wanted at Mullinax!
I come here for car problems and to get them fixed. They are professional and I have had a great experience. I love their shuttle service from the dealership to your home if you bring your car in for work.The only complaint I have is that it is hard to communicate and directly speak to the point person working on your car. Its a lot of leaving voicemails on the service dept line with no callbacks unless they need to ask you a question.
Mullinax Ford of Mobile makes the experience of purchasing a new vehicle easy. When you go ask for Monty he was the sweetest and an absolute joy to work with. I will definitely be recommending this dealership and Monty to anyone I know looking to purchase a new vehicle.
My mothers Fusion had a safety recall on a part of her braking system, an appointment was made May 11, 2021 I had to work so we dropped the car off on the 10th. She was told that they would have to keep the car overnight and if it failed the brake test they would hold the car until the parts arrived. She was never offered a loaner and she did not hear back from them until May 24th when she was informed that in order to repair the recall part she would need to spend $800. She was told that they only changed the brake fluid, repaired the recall on the drivers air. I pick up the car, get home and cannot get out of the car. I called the service department and informed them that the drivers door was working two weeks prior and now it doesnt. They will not claim responsibility for breaking her door and they expect a 78 year old lady to rolled down her window and reach outside to open her car door. Very bad customer service.
The old man who is at the parts counter was extremely rude. Asked me why he should give me the part number I need since I wasnt buying from him. Been in there multiple times for part numbers and got it with no problem. But he fiddle around on the computer and totally gave me the wrong part number. First thing he didnt even ask for my vin number. He only asked what model and year. The part number he gave me was for a different car. Auto nation ford is where I will be going to for now own. I advise everyone to do the same.
Blake was great to work with. Friendly, outgoing and easy to talk to. Liked the no haggle aspect very much. Was looking to spend a little less time in the dealership, but oh well. All in all, a very positive experience. Never felt pressured, which is what I like.
While I found the sales team kind and responsive, it seems like the right hand does not know what the left hand is doing. I placed an internet inquiry on a truck on a Sunday. Because they were closed, I got an email from the sales associate Monday morning indicating that the truck was here and available, (see photo). Then, spent some time going over finance options, only to be told the truck was sold 4 days ago. It is frustrating, and as another reviewer indicated, I took the hit on the credit check. Naturally, we tried to find a replacement, but then two other trucks online were also already sold so I decided to move on. Im glad trucks are moving of their lot, however, they need to be more careful when confirming a vehicle is in their inventory and available for sale so as not to waste anyones time.
Looking for a car? Go see Samuel Cannon. The guy is awesome and knows his job. Me and my wife have brought and sold several cars through him. He is dedicated and will make sure you leave in a car with a payment you are satisfied with. I definitely recommend.
After expressing interest in a tahoe, Monty, the salesman, text me and wanted to know how he could help. I requested a quote out the door price and also price of delivery to my location a few hours away. I never got a reply for delivery price from Monty, and had a very hard time establishing a clear line of communication with the guy. I text him and asked again how much they would charge me to deliver the vehicle. I also text him the information he requested, i.e., pictures, VIN, etc. of a potential trade in vehicle to ascertain its value. I waited all day for him to reply with a price for delivery and/or a price of the trade in. when finally I called him to see what the delay was. He told me that someone else had been looking at the vehicle. At which time, I told him forget about the trade in, just sell me the truck as is, and I would wire a down-payment right now before my banks wire desk closed. He then told me he would call me back, upon calling me back, he said, sorry, another guy was attempting to purchase the vehicle, and he couldnt sell it to me. What a joke! Their salesman strung me along all day without disclosing there was another potential buyer and screwed me out of the vehicle I wanted. Good luck trying to transact with these clowns.
The staff and service was great
I purchased a new Ford last month and had a fantastic experience. My salesman, Ryan M, listened to all of my concerns about the cup holders in the car. Specifically, he was patient with me during the test drive while I checked multiple fast food restaurants to ensure the drinks would fit in the cup holder. Additionally, I have over 10 guinea pigs and it was mandatory that the car would be able to fit all of them in their cages in the back. Ryan was patient and caring as he helped me load the guinea pigs into the back of the car. I will definitely be buying my next Ford from Ryan M at Mullinax!
My sales guy Monty was excellent! He made the whole process easy.
Kushon Anderson by far my best car buying experience. No pressure, responsive and informative. With most of the deal made over the phone and text I never had a moment where I felt I wasnt communicated with, even called and gave me updates on incoming stock after we decided on a truck being shipped from a Florida store. Because of that and the driver was delayed due to weather I ended up buying the ranger tremor instead of the fx2. Before we closed the deal the fx2 showed up, I am glad he was delayed. As for finance.....never pressured. I declined extended service plans never once did I recieve the typical condosention that usually comes from finance. He was patient and willing to answer all of my questions. For anyone who read my review this far this is vehicle purchase 17 for me so Im comparing mullinax to a lot of good and bad experiences with this one being the best. Now if ford only made sedans, Im working a deal on my wifes car now with another dealership and its proving to be the worse.
DONT DO IT!!! Purchased a vehicle from out of state. Missed work because delivery was late and wasnt informed. Despite multiple requests to transfer a tag, they charged him anyway and issued a new tag, while still saying they transferred the old one. The new tag was sent to an address unknown to us. We still dont have the new tag! The one currently on the vehicle is the old one, the one they said they transferred. We just found out through the dmv/tax collectors office the tag on the new vehicle from Mullinex is still attached to the old vehicle we sold, which now has a new owner, with a different tag, in a different state!! After trying for days, cant get a hold of anyone at Mullinex at this point, not even the GM or sales manager!! Tried chat, online contact requests, and all numbers available. No numbers are answered, not even the parts department. This has been ongoing for FIVE MONTHS now!!!!! Lip service is heavy at this dealership with no resolutions! Been nothing but a constant headache from the beginning. Maybe they feel its ok since we are out of state and they dont have to see us face to face. Either way... ITS BS!!! Would give negative stars if possible. I hope they see this, because if it isnt fixed in the next couple days, we will report them to the BBB!!!
Monty was a great pleasure to work with!! I live in Baton Rouge and found my Mustang online. I called and spoke to him! He was the reason I drove from Louisiana to Alabama to buy my new car!! Mullinax Ford has a forever customer!!
I purchased a 2018 Ford Escape from Ford Mullinax last week, and everyone was amazing. My salesman, Blake, spent days helping me find the perfect vehicle for my family and then stayed after closing to make sure I could leave with it that night! Blake has definitely gained a customer for life 🤩
I had another great experience shopping with Mullinax Ford in Mobile. I now own the best vehicle I’ve ever had.My sales person Ryan Miracle was great and actually listened to what I wanted in a vehicle.My husband and I have purchased here before a few years back and Brian Walsh had extreme patience as we tried to tie together what my husband wanted!This was my 3rd purchase with Mullinax.Both Terence Logan and Mike Rhodes tied the purchases together as the Finance experts.I was not pressured for extended plans, however, the plans were explained in detail so I understood.Mullinax is really a great place to purchase.I’ve purchased many cars. The best!
I wouldnt buy a vehicle from any other dealership. Customer service and pricing is incomparable. Jeremy Muniz has been my go to salesman for years when it comes to a new car purchase. He actually makes the entire process so easy and actually enjoyable. Ive recommended Mullinax and Jeremy in particular to everyone I know and will continue to do so! Mullinax gets an A+++++ in my book!
I have been a long time buyer from Mullinax and have purchased 3 F-150’s over the years and my salesman has always been Shawn Eubanks. Shawn has consistently worked hard to make sure that I was comfortable with the current deal he is presenting me and always available throughout the process and after I have taken ownership. If you are looking for someone knowledgeable for your next Mullinax purchase I highly recommend you seek out Shawn and tell him Harvey sent you. Keep up the great work Ford, Mullinax and Shawn. Satisfied buyer, Harvey Allen
I had the most amazing experience. The salesman name was Jeremy Muniz and he made the car shopping experience most pleasant. I hadn’t planned on going car shopping, but my wife got mad because I started drinking at 8:00 am and to keep the peace at home I agreed to go looking at cars. Jeremy was very knowledgeable and really interested in getting my wife into the car of her dreams.
I needed my truck worked on and they said it would be 3 weeks before they could take it in. The appointment date came and I took it in. They had it a week and still never found the problem. They were bad with communication and professionalism and I do not recommend them. I pulled the truck from Mullinax and took it straight to Auto Nation the same day and Auto nation had it fixed within three days and I didn’t even have to schedule and appointment.
Awful!! Got to the lot Saturday, around 5:45 to look/drive and possibly buy a truck. A service guy walked by, didn’t help. And told us we needed to leave before they locked the gate. Because if they locked it, we would be stuck inside.It was still 10 minutes til 6 (they are open 9am-6pm on saturdays) so I called and nobody answered the phones either.Def not about customer satisfaction, here!!
Awesome job Blake Rowell! Best salesman I have ever come across. I have purchased many fords throughout my life. He went above and beyond to assist me❗️This is by far the best dealership I have ever purchased from. Thank you Blake.
After a bad experience at a local dealership, I decided to send some emails to some not so local ones (for me). Blake Rowell at Mullinax Ford responded immediately. He gave me the best upfront pricing out of all the other dealerships (7 total) that I contacted. I special ordered a Super Duty truck and he made the process pleasant and seamless. I was constantly informed about the status and didn’t even step foot into the dealership until the day it arrived. Blake was professional, courteous, and extremely knowledgeable. Purchasing a vehicle at Mullinax and working with Blake was the easiest car buying experience I’ve had. Thanks Blake and I love my new truck!
Always treated well at Mullinax Ford of Mobile. See Shannon Moore, he will treat your right.
Sam Cannon went above and beyond helping us purchase our new vehicle! My wife and I would definitely recommend this dealership and Sam Cannon when purchasing your next vehicle!
Blayde was awesome! Friendly, professional, knowledgeable and made everything go smoothly! This was one of the best car buying experiences Ive ever had. A big thank you to all involved in our purchase, from sales to finance. I would name more names, but honestly my memory is not the best. You guys know who you are and you rock!🤩
Lynn Wyatt was a Great help in finding me the vehicle that I wanted..
Overall best experience and they gave me a good value on my trade in and fully inspected the vehicle before I took possession I highly recommend purchasing your next ride from Mullinax and I reccomend Blake as your salesman he helped me so much and did not hassle me I will purchase again in the future.