Wonderful staff. Very courteous and professional. Well prepared for our visit. Paperwork was handled ahead of time, they were easy to work with, negotiations were fair, and we were able to get everything handled quickly. It was the quickest, smoothest experience I have ever had at a car dealership!

I LOVE Infiniti of Mobile! Mike McVay in sales was the most helpful salesman I have ever done business with! I cannot say enough how welcomed and important I felt through the entire process. I just bought my second Infiniti and it was the best experience!

My wife and I drove to Mobile, AL from Gulfport to shop for cars along I-65 because we knew they had a bigger and better selection to choose from. Our first stop was Infiniti of Mobile. This was also our last stop! From the very second we walked in, Chan Nickerson made us feel like old friends. She welcomed us in and went out of her way to make our experience easy and pleasureable. If youre anything like me, you hate the whole high-pressure, car shopping experience. Pushy sales people and shady management teams bent on squeezing every last dime they can out of you and always using the you have to act now or this deal will be gone approach. Not so at Infiniti of Mobile. Chan asked us our budget and she stuck to it, even telling us ahead of time if we were asking about cars that were beyond our budget. She never once tried to sell us a car that was beyond what we wanted to pay. She let US drive the interaction. Then, when it was time to close, John Hinckle mirrored Chans attitude and demeanor the whole way. He was friendly and easy-going. He offered us extended warranty protection and backed completely off when we told him we werent interested. Not once did we feel that this car buying process was out of our control. I simply cannot sing the praises of Chan and John and Infiniti of Mobile enough. When it comes time for me to buy another vehicle, I will, without a doubt, return to this dealership. (Note to dealership: keep Chan and John on board. They are absolutely what drew this rave review!)

This was my first time buying a car, and It was a wonderful experience. There were a few hick ups, but they were Abel to honor the deal agreed up. I will say, that would not have been the case if it were for Chan Nickerson. If you decide to buy from this dealer, I highly recommend Chan. She has an honest, sincere approach and she truly coached me through the process with transparency.

I was referred to Ms Chan Nickerson by my boyfriend who had purchased his SUV sight unseen and had it delivered a few months ago with no issues. No one here locally had the SUV I wanted and I found it online at Infiniti of Mobile. My boyfriend sent Ms Chan a text to inquire if it was still available and what was the absolute best price they could offer. They only offered a $750 discount from the price listed online but I told her I would purchase it if they could deliver free of charge and they were able to, which I appreciated. I asked Ms Chan if there were any issues with the car, specifically smoke smell and tires and she assured me that there was not. When the car was delivered it was raining and the driver was in a hurry, so I only had time to quickly drive down the road and inspect in the rain. Once I got it in my garage I noticed that the protrective coating on the drivers side rear view mirror was bubbling up and dirt had gotten under the coating which is very noticable and that there are two chips on the front windsheild which had been repaired. I feel that these issues should have been disclosed by Ms Nickerson before the purchase so I could decide if I still wanted to move forward. Other than those issues she was very eager to help and made herself available during the process.

I had a seatbelt issue with my child’s car seat and seat-belt being intertwined and stuck. At first, they were going to charge me $161.00 for a diagnostic fee, but Michael (the head service technician) took time to untangle the seat belt for nearly 30 minutes! He wouldn’t charge me or allow me to tip him. I said so many Hail Mary’s for him and his family. Thank you, Michael! God bless you. Now my son can ride safely with us back to Tennessee!

POOR service. This is the third time we have attempted to get servicing from them. I purchased my qx 50 from this dealer. The past 2 times when attempting to get the vehicle serviced we are told more than 2 weeks of a wait. Now attempting to purchase tires and they won’t even answer the chat (online that they say utilize) nor answer the phone to speak with someone. I will NOT buy another Infiniti from joe Bullard. Luxury dealer with less than luxury service

I want to start by saying the sales team make my car buying experience extremely pleasant from start to finish and I could not be happier with Jonathan at Infiniti and Patrick at Acura.I purchased the diamond fusion for my windshield in which the warranty covers repair/replacement if damaged; sure enough within a month of having my vehicle a large rock took a chunk out of the top right windshield.I immediately had an appointment made with the service team, in which I was assured whether repairing or replacing, I would be able to drop off my vehicle and pick it up by end of day since I would be driving over 3 hours to the dealership.I have a family member drive my car and was provided a loaner for the day. 6 hours later, I receive a call from the service manager that they are ordering a new windshield and it should be in the following week which I then responded I was told same day and all that was offered was a sorry that was incorrect information. This statement was very frustrating beings I had made arrangements to get my car to them weeks in advance.They did allow my family member to take the loaner vehicle back to Auburn. I then left a voicemail realizing I will need to provide my insurance information since I will be driving the vehicle while waiting for the repair. No call back so I emailed my insurance information, no response.Windshield ends up being back ordered (completely out of their control, I get it), finally get a call to pick up my car almost 2 weeks later. Drive down, am handed the keys, and I notice the diamond fusion was not reapplied to my vehicle. The service manager for that day sent it to be applied and my vehicle was returned to me approx. an hour later.I am very upset with how this was handled and with my brand new vehicle being at the dealership for 2 weeks I thought when picking it up they’d have at least ran it through the wash. Nope. The manager then sent it to clean up after I asked and offered to pay for the tint to be replaced on my windshield. I get back in my car and the guys in clean up had left a tire spray bottle leaking on my leather seats 🤦🏼‍♀️ This was overall an awful experience and the only negative review I’ve ever written which says a lot. The time, gas, and not being able to enjoy my new car for that period of time was very off-putting to me ever using the Joe Bullard service department in the future.

I cannot say enough good things about this place! Elizabeth was so kind and so helpful from the first initial phone call. From the time I got there she made it very easy for me. I did not purchase my vehicle here I was just having it serviced but when I get ready to buy again I will DEFINITELY be back! Great communication the entire time, customer service was above and beyond what I expected! They deserve your business absolutely.

Chan was very hepful. It was a great experience buying my first car. 10/10

I had a great experience dealing with the sales and finance department. Jessie was brand new to the dealership and jumped through some hoops to make a deal work and the finance manager got me out of there as quick and painlessly as possible even without the new iPad and Apple Pencil he has been waiting for for a year now.

Well my experience at this place was Out of This world!! I dont what kind of business charges for service they dont do. I went in with a check light, because, I dont know much about cars. They said they get to it right away, When I went back to pick up car, paid for service, curtsey multi-point inspection. Came home check engine light still on. I spoken to that dude, Mike I think his name, and he said, his technician was taking a restroom break, cause he needed to ask him the reason why the problem wasnt fixed. Now its been 30 mins. waiting. Oh they got a complimentary soda and coffee, so I decided to make myself at home. After 30 mins waiting, and a soda drink, I have to use the restroom. I couldnt find the restroom, so I peed next to the tree. Oh lets get back to the car, My Q50 2018 model, hasnt run the same since my service at that dealership. Its like the service technician dont know what they doin. I wouldnt recommend this dealership for a new or used car, cause you can count on your car being service the right way. Have a nice day!!!

I had a nice experience purchasing my new QX50 with Jonathan as my salesman. They gave me a nice loaner while I waited for my car to be shipped too. I even recommend them to my daughter. I LOVE my new QX50! Thanks, Jonathan!

Chan was the best Salesperson that I have ever worked with and Ive bought a lot of cars. Thanks, Chan!!

Mike McVay was the first person that greeted me when I stopped by to take a look at the vehicle I saw on the internet. Not at all a pushy salesman, just a very nice knowledgeable person, and I came back to test drive the car and decided to purchase it. I asked that he have all my information so I did not have to spend a couple of hours at the dealership. Very enjoyable experience.

I have had my Infiniti Q60 for a year now and just recently had to have my antenna replaced. I called a couple weeks beforehand to make my appointment and arrange for a courtesy car - I even called the parts department to ensure they had an extra antenna and the rep advised she tagged the part and had it in stock. I was advised that the work on the car itself would only take one full day.When I arrived to drop my car off, no one knew why I was there and also didn’t know if they had a courtesy car. Luckily, they found one; however, the following day, I get a call from Krissy re-confirming everything I called for previously. I understand that this may have been to just ensure they had everything accurate in their system; but maybe do that a couple days before the appointment, as opposed to the day you’re supposed to be working on my car.From there, the timeline of “one day” turned into a big “I don’t know” from Krissy. I divulged everything told to me prior and Krissy laughed it off and said that it will take longer than a day. I advised that my antenna is what’s needing to be addressed and she said they’ll have to order a part for it. I made her aware that I spoke to someone in parts and they had it tagged; however, she continued on that they probably misspoke and that they need to have their tech look at the car. For the entirety of the call, she was very combative.Long story short, my car was there for a week and they ended up replacing the antenna, with a part that they had in stock- exactly the reason I brought it in. I also had to initiate the correspondence for any updates on my car’s status. Additionally, there was dirt all over my car from the techs in my vehicle while working on it. I think the thing that frustrates me is that they claim to be a family brand, that takes care of their customer; however, that legacy is only as good as the management enforcing it. Krissy has a terrible attitude and clearly the techs need a class on how to service a luxury car - for instance, some shoe covers would be nice.

I had the opportunity to work with Micah Crabtree on the purchase of my new 2019 Lexus GX 460. Micah and the entire team did a great job in helping me with a very difficult trade. This will be my second purchase from Joe Bullard and very pleased with the results.This team stands behind their word.

Chan and John are amazing! Theyre both not pushy and they dont make you feel like you have to buy a car from them.Chan was especially special and she made me feel like a member of her family. Shes not pushy, she just made me feel so special. She is the best! She always have me hugs and was very hospitable.If youre thinking about going and getting a car, go to Infiniti of Mobile and ask for Chan!

Chan Nickerson has got to be the best car salesperson I have ever dealt with. I recommend her and John. I wish I could just move Chan to every dealership I ever go to. She was so professional, and she builds relationships with her customers. She made me feel comfortable and not pressured. She also made sure I was happy with everything before I pulled away from that car lot, and even after I left. She’s amazing! Thanks Chan!!

Chan @ INFINITI of Mobile!!!!!!!!!Let me just say from the very first phone call from her I was excited about my vehicle purchase. She was cool yet still professional. It was like talking to your best friend on the phone. It was conversation without any pressure. She answered every question I had as I was indecisive about exactly which Q50 I wanted. I drove 5 hours bypassed several dealerships just to get to Chan. As soon as I walked through the door she greeted me with a smile AND A HUG😂. The entire process was as easy as ordering off of a drive thru menu. If my home buying process couldve been this easy I wouldnt be so apprehensive about trying it again. Thank you Chan, for taking care of lil ol me. See you again one day INFINITI of Mobile....that is, as long as Chan is there😉!!!

Took our QX80 for recall every one was great an knowledgeable took care of the problem in timely manor I was very happy with our service advisor

After my last experience with a big dealership Ive been skeptical about them. But I must say I truly enjoyed doing business with Infiniti of Mobile. I found a recent trade in on their website and setup an appointment to view the vehicle. I admit I had prejudices and was standoffish when I arrived but everyone there was amazing to deal with, especially my salesman Mike. He was very polite and easy to deal with. He did not try to upsale me or talk me into a different vehicle, he just did everything he could to make the vehicle I wanted work for me. The entire team (sales and finance) was patient with me during the process while I had to deal with work and personal issues and did not try and pressure me into hurrying up and buying the car. I had to leave and when I returned they had all the paperwork ready for me to sign and I was in and out in less than 10 minutes. And since the vehicle was a recent trade-in there was some service work and cleaning that needed to be done before I could drive the car off the lot. After the sale was completed Mike and his team still went above my expectations to ensure I was happy with my purchase and backed all the promises he made during the sale.

Infiniti of Mobile, Chan Nickerson(Sales Rep) & David Lammons(Manager) is nothing less than SUPERB, No exaggeration! They are the most friendly staff. I myself buy a vehicle at least every 2 years and have had plenty of experience with Dealerships. I must say that Infiniti of Mobile has my vote on Customer Satisfaction and Service. Not just during the purchase but most importantly, afterwards. They stand behind their cars and will work very hard to make sure you are 100% satisfied with your car buying experience. My wife and I have purchased 2 cars there and the sales staff is never pushy, but always professional and respectful. All of them from the Sales Rep to the General Manager. I truly enjoy the visiting and the buying experience at their dealership. Im just an average customer but they always treat me like Im buying a $100k car. Again, I cant say enough. Thank you to you all at Infiniti of Mobile. I will be back!!

Chan at Infiniti of Mobile is the BEST! This weekend my daughter and I were looking for a car for her to purchase. After visiting several car dealerships, with lots of hassle and frustration, we ended up at Infiniti of Mobile and met Chan. She was not only delightful, but was also professional, knowledgeable and efficient. We test drove several cars, purchased one that we love (for an amazing price) and were in and out in no time. We will definitely return to Infiniti of Mobile for our next car purchase. Thanks, Chan, for an amazing experience!!!

This is my third car purchased from Joe Bullard infinity. Always returned for the good service without the stress. We just purchased a Brand new Infinity Q50 400 red sport. It is a beautiful car. Thank you Chan for all your help in getting a dream car. You are great to work with. We really appreciate all you did to make it possible! Thanks Again. Great dealership highly recommended. Ask for Chan!

I had a great experience buying my 2017 Infiniti QX60 from Chan Nickerson and the Mobile Infiniti team. I received no pressure and no judgement on what I could afford. Chan even went as far as to help figure out all my hands free features on my new car. It was very easy.

Our service advisor Elizabeth is now a friend to the family. I knew she was a good soul from our first conversation. All staff that has supported our visit and vehicle are wonderful. Great atmosphere! 50000 mile service was quick and professional ✌🌠

I had a wonderful experience with Juan Batrez helping me find the perfect Infiniti for my family! He went above and beyond to the point were he even YouTubed how to help me install my son’s car seat into our new car the day we bought it. Great service and would highly recommend!!

Excellent car buying experience. I highly recommend Infiniti of Mobile, be sure to ask for Richard Rich Borden. He is the BEST!!

I had the pleasure of working with Juan Batrez to buy my certified QX-80. He made our experience exceptional by being upfront with everything. It was one of the easiest car buying experiences ever. Whenever we are in the market again we will look to the Juan and the rest of the Infiniti of Mobile team.Thank you,TM

This is my 2nd time purchasing a vehicle with them and each experience has been excellent! They take the tine to answer all of my questions to make sure I’m comfortable. They explain everything about the vehicle and also offers extras to make sure your covered. Richard Borden was our salesman both times he is knowledgeable about the vehicles and gives you the opportunity to make your decision without being pushy. He doesn’t want you to just buy any vehicle he wants you to purchase the vehicle you love! Reach out to him when your ready you will not be [email protected]

Chan Nickerson is the BEST! If you are looking for a new or used vehicle she is the lady to see. I just purchased my 2017 Infinity QX80 today and was very pleased with the entire purchase process. She even personally delivered the vehicle to me 2 hours away. Best service Ever!!!!

I must say I am blessed to have had Chan Nickerson as my sales person. Thanks to Kristin, the Internet Sales Manager, for introducing me to Chan. Once I found the particular car I wanted online she walked me through the whole process step by step; making it easier for me because I lived out of state. When the deal was made I just had to test drive it and sign. Sales Manager, David and Business Manager, John also made it a great experience! That’s what I call TEAMWORK.

Great experience. My husband left a happy man! It did not take to long of a process. Thanks Mr. Ron for your help.

Just bought a car yesterday and Micah was excellent. He made the process nice, easy and smooth. I found a truck online and I came in and Micah had me out of the door and in my new vehicle in less than 2 hrs. That included test drive, paperwork, a fresh wash, and a new tank of gas. It was a great experience. My next vehicle will certainly be purchased from him!!!!

Chan Nickerson helped us purchase a used vehicle. She did an excellent job. Very nice dealership. Would recommend to anyone.

Chan “The Closer” Nickerson is awesome! Unfortunately, our local dealership was either incapable or unwilling to help. Chan was able to accomplish and satisfy my wife and I to the point that we were willing to drive 2.5 hours to receive her new QX50; also to meet her personally. Which is why I affectionately refer to her as ‘The Closer’! See Chan for a fast, no hassle deal.

Shan is a very awesome sale person. I would do business with her again.Very helpful with my needs, there was no pressure from her at all. this was the very best car sale I have every expensed and Im 59 yrs old and have bought several cars over the years.

I stopped at Infinity of Mobile on my way to another dealership down the road because I remembered that Infinity had a used car that I wanted to check out. Chan allowed me to test drive the car and allow me to take my time to look over the car. She never pushed me to buy, tried to talk me into buying there and then, and just gave me space. I went from dealing with Chan to another dealership down the road. The other dealership was so pushy, quality of their car was not up to par with the price, and I just had a terrible experience with their managers. My experience at this other dealership made me go right back to Chan. The car was exactly what I was looking at a price that I was more than happy with, and it doesnt hurt that Chan was such a dream to work with!

Great purchasing experience. Everyone we encountered was very professional and eager to help. Big thanks to Micah, Brian and Kristen.

I bought a 2017 QX80 from Micah Crabtree a couple days ago. I absolutely love it! A side from the vehicle being beautiful and well maintained the dealership was very open, clean and inviting. Micah was very knowledgeable, respectful and kind. He made my son and I feel comfortable and not pressured at all. Micah made my purchase very smooth and painless.My son will be needing his first car in about a year and hope Micah will be there to assist us with the purchase of his first car.

Chan is amazing! She was so helpful throughout the process, and she goes out of her way to make sure that the customer is content with the purchase.

Mike McVay came through again. Very professional, great experience.Thanks Mike!!!!

Easy scheduling service and friendly staff. Dealership was very clean. Service was on time and very efficient. Thank you!

Just purchased my second Infiniti with Mike McVay at Infiniti of Mobile.He doesnt push you into purchasing; he helps you purchase! I will absolutely seek Mike out again in the future.I highly recommend Mike along with David Lammons and John Hinkle. They make a great team!

Chan helped us during one of the smoothest vehicle purchases we have ever made. Great experience with everyone we dealt with at the dealership. We highly recommend!

This place has the best finance manager and sales persons I have ever dealt with. Ms. Chan is awesome I every way. She walked me through every step of the process and has kept in touch since I purchased my vehicle

Chan Nickerson was super helpful in a long distance sales as I am 1,300 miles away. Provided a great used car with low miles in great condition.

Thank you for the greatest buying experience I have ever had in buying a car from a dealership. Mr. Rich made this process as smooth as possible. Everyone that works at Infiniti of Mobile was very friendly. I am enjoying this car. Thanks to Keith and Kenny. Good job with the detail.

Wonderful experience. I scheduled a test drive online and went in and talked to Rich. The vehicle I was interested in was ready and waiting for me to take the kids for a spin. We came back and rich and i got in the phone with the powers that be (husband) and he explained what he wanted and Rich made it happen. It was quick I couldnt believe how fast it happened. My youngest son is a handful and never not once did I get that red in the face embarrassment from his energy level. The whole facility was super clean and customer friendly. I received an awesome warranty for our purchase and I left in our new family vehicle! Looking forward to going back to the people who made my car buying experience fast efficient and friendly!

This was my favorite car buying experience so far! Ron, our sales associate and Drew our finance guy were both kind and professional and made me feel like an old family friend. They made the process quick and easy from start to finish and Drew went above and beyond to find us a great rate on our financing! I probably talked Mr. Rons ear off in all my excitement, but he was so gracious and even shared photos from a family trip with me after we discovered we were both history buffs. They really do treat you like family here. We absolutely LOVE our Acadia! I highly recommend their sales team and will be back the next time were in the market for a vehicle. A++!

Ms. Chan was very nice and professional. Awesome customer service!!!

I bought the INFINITY QX 80. I was so pleased with my salesman Mr Rich he went the extra mile for us. He was awesome. The staff was great and the facility was super clean. When you walk in they make you feel at home. I will forever be in the INFINITY family.

Great people! Tended to all my needs, and kept me abreast of all service steps. Highly recommend!

Weve been Bless to buy and trade in several new cars and visit a multitude of dealerships. Ive never experience such a relaxing non-pressured buying atmosphere as we had with Ron Johnson and Infiniti of Mobile! It has been a very enjoyable experience.

Chan and the infinity team were absolutely amazing! The best customer service ever! I love love love my new infinity! I will definitely be back the next time it is time to trade or buy! You will not be disappointed you made the drive to Mobile! It is worth it!

My husband and I highly recommend Infiniti of Mobile. Brandon was our salesman and I don’t think we could have had a better one!! He made the process so quick and easy! He did not push us into anything like some salesmen do at other dealerships. I am very happy with our purchase!

I found Chan to be very helpful with my experience in buying my first car from INFINITI of Mobile.She was both friendly and professional at the same time...made me feel calm and relaxed. She workedHard to get me a good deal on my new car and I will remember her for that the next time I buy there.An overall good dealership.

Thank you so much for all of the great customer service. From the moment I walked on the lot, ALL of the staff was courteous and attentive. The quickly answered any questions that I had, and worked to get me in the vehicle of my choice. Thank you....

We had a wonderful experience at Infiniti of Mobile. Chan was a delight to work with. Paperwork was a speedy process. We were very pleased.

My salesman Ron Johnson was very helpful in my purchase of my QX56. It was by far my best experience in purchasing a new vehicle. I highly recommend this place and speaking with Ron when your ready to buy an INFINITI! I look forward to buying another one in the near future and also looking forward doing business with Mr. Johnson. I give this place and Mr. Johnson 5+ stars. Give him a call...I promise you wont regret it!

Thank you Jesse!!

Seriously one of best dealership experiences I ever had. Brandon was beyond helpful and I cant believe he was not pushy even though I disclosed how bad I needed a car. I really recommend them!!! My husband and I look forward to using them again for our next purchase. Great customer service and they earn your business.

Genuine care & concern for their customers. Chan made certain I got exactly what I wanted, Infiniti QX80. David worked some finance magic. Chan is truly a gem. We are Joe Bullard customers for life.

Great experience dealing with Sean, Mike McVay and Devin while buying my Infinity Q 50. They went out of there way to make me feel comfortable during the buying process and we were able to negotiate a fair purchase price on my trade in as well as the new car. Don’t forget to visit Pam in the parts section because she also went out of her way to get me some much needed information. I didn’t feel like I dealt with a salesman, I felt like I dealt with a friend. That’s the way car buying is supposed to be.

Absolutely love the service dept! I drive an hour and a half just to go here. They are friendly, provide perfect care of my vehicle and their prices are fair.

Chan Nickerson made my car buying experience SO easy. She and drew helped any way they could. They were so patient and sweet with me having my two small kids with me as well. I never felt pressured like at most dealerships. The customer service here is top notch and Chan is not only a great employee but an incredibly sweet, down to earth woman. Can’t say enough positive things!

They do full service as well as sell both new and used cars. They will drop you of and pick you up at the nearby mall if youd like to go while waiting. The pricing was not as high as I thought it would be. Its still more than a 10 minute oil change, but not too bad.They have a nice lounge with comfy chairs and couches, a tv, and the newspaper. They also have beverages and snacks. Overall, if youre getting your car services and you are willing to pay slightly more, it is really pleasant.

Never have I dealt with a dealership that takes such pride from the franchise level itself to the personal level of its employees in customer satisfaction. All of my interactions with them have left me satisfied, and I highly recommend them.

I especially enjoyed not feeling that unbreathable pressure to buy a vehicle. Chan was especially helpful in helping us with the choices and very knowledgeable about the vehicles we looking to test drive. They really do, effortlessly, make you feel like family.

Great experience. We have been tired of pressure from sales folks forever but this was great. Lots of knowledge, facts and honest, to the point answers. Great Job Mike our friend. See you again.....Sandy & Nancy

MRS. CHAN WAS THE BEST HANDS DOWN LOVING MY NEW CAR. SHE WAS DEFINITELY MY GUARDIAN ANGEL ON THE DAY OF MY PURCHASE. I WOULD RECOMMEND HER ANYDAY. SHE MADE MY FIRST CAR BUYING EXPERIENCE A REMARKABLE DAY FOR ME.

5 stars for each the beautiful Chan Nickerson and Shawn, the handsome General Manager of Infinity of Mobile ! They each provided me excellent customer service with the purchase of my new ( used but looks and feels brand new to me ) G37 Journey Infinity! This is my third Infinity as I’ve never had a single maintenance issue with either . My last 2 had close to 200,000 miles driven ( with one over 200) as I travel for work and rough on my vehicles .I also made a new friend as Chan & I feel like we’re soul sisters .I am proud to say that I’m a loyal Infinity customer for life and especially Infinity of Mobile ! I’ve already referred a long time friend, Tina, who is interested in a newer, safer vehicle for her daughter that is in college 👍 Chan, Be on the lookout for a deal like mine and her phone call .Thank you to my friend Mike Scott for the recommendation 👍Thank you, Kim

My wife and I travel miles to get to the dealership and when we arrived we was greeted at the door by Brandon. He showed us the car we wanted and he worked with us and he was great. We bought the car and Brandon did a great job making it happen. Thank you Brandon and everyone at Infiniti dealership.

I will forever be grateful to the staff at Infiniti of Mobile. They worked really hard to get me in my dream vehicle. I was feeling doubtful and my salesperson spoke and believed in a positive outcome. She gave me hope. I drove home in my QX80 the same day. They are Great!

Absolutely LOVE the vehicle I bought from here! Drove from two hours away and they made the process a breeze. We worked with Coty and would highly recommend both this dealer and salesperson. Great service

Our used-cars buying experience here couldnt have been better. I sent a request for information from the website at 4:30 on Saturday afternoon and by 6:15 we were driving out with our car.I got an almost immediate response to my inquiry and a follow up call moments later. We were given the name of a salesperson. When we arrived, he was with another customer. We had waited about 2 minutes when the GM, Sean, saw us and got another salesperson - Ron Johnson. Ron was great to work with. He readily answered our questions and provided useful additional information in a pleasant, low-key manner. His professionalism gave us confidence in the whole process.When we decided that we wanted to buy, we quickly arrived at a good price, and the paperwork was a breeze. We highly recommend Joe Bullard Infiniti and Ron Johnson.

Great customer service! The receptionist, Victoria was wonderful! My salesman, Brandon also went out of his way to make me comfortable and to help me find the perfect vehicle for me. I would recommend him to anyone. He is a rare find in a salesman!

Great experience from start to finish, great staff Coty was incredible made the whole car buying experience stress free Kristin stayed in touch felt like family.

Ron Johnson was a pleasure to deal with. He made the whole buying experience easy and a no hassle experience. I’d fully recommend him and Infiniti of Mobile for your next vehicle purchase.

Infinity made buying a new car very easy for me. I was served with excellence customer service from the start. Richard Borden was an excellent salesman with 5 stars. The entire team was very helpful and friendly. I was satisfied with every aspect of the buying process. Thank you Joe Bullard Infinity!

The service dept went above and beyond my expectations. I just bought a used 2001 Infiniti, from a private party, as a second SUV. I found out the recalls had not been done. I contacted the dealership and was so pleased they treated my older car as they would have a brand new one. Since I live in Gulf Breeze and its a two hour drive, we left the car for service. When the service department found out my daughter was a paramedic and I was having a problem, with her hectic work schedule, returning to retrieve the SUV, they delivered it to my front door no charge. So surprised and pleased. Much better service, nicer folks than several other dealers I have had contact with. I highly recommend this dealership. They made my day with such considerate treatment. Thank you!

I purchased my qx50 on 6/19/19, I’m not only pleased with my purchase, but I must brag on the excellent customer service I received from CHAN NICKERSON. Whenever there was a question she was always available either by email or text. This was hands down best experience I’ve ever received while purchasing a vehicle. I’ve never walked in and purchased a vehicle so quickly. You all were amazing. We can’t wait to purchase another vehicle with INFINITI. I’ve found a lifelong friend with Ms. CHAN. Bless you all!!!

Very few times have I ever been blown away with customer service...this was one of those times. Brandon was excellent and went way above and beyond to get me a great deal. We are thrilled with how we were treated and will be lifelong customers

Best car buying experience I have ever had. Everyone was so friendly and helpful. I will gladly send more customers their way.

We had a wonderful experience at Infiniti of Mobile. Thank you Can Nickerson for being personable and knowledgeable! We love our new Q50 and appreciate your recommendation to test drive one! The experience was outstanding from the minute we arrived until we finished our financing consultation with John.

It is always a pleasure to work with Mike McVay to find the best car for our needs. He has been the best of help to our family over the past 18 years. Mike makes the experience so comfortable and easy. We feel spoiled - please dont retire anytime soon, Mike!

We were very impressed with the dealer and how easy them made the purchase. Sim was a great sales consultant. It was true southern hospitality at its best. Oh, and we love the car.

Super happy with my latest purchase. I was greeted with smiles and warm vibes from the start. My sales person (Coty) was super awesome and extremely thorough. He really did make me feel like I was family. The sales manager (David) worked super hard to make sure I was getting a good deal and an awesome rate for financing. I will be sure to always come back to Infiniti of Mobile for all of my car buying needs. They treat their customers with top-notch service and care. If you need a new or used vehicle, go see my salesman, Coty Ensminger at Joe Bullard Automotive.

Richard Borden and his team were just amazing and made this process so seamless and painless for me. Thank you to Infinity of Mobile for the awesome experience. :)

Great dealership to work with. Doug was an awesome salesman that made me feel very comfortable to buy a new car from. He has reached out multiple times to make sure everything is up to my expectations. Infiniti of mobile and Doug have exceeded my expectations!

I have purchased many automobiles but the experience I had with Sim was the most enjoyable. It could have been a tearful day I was so overwhelmed but his personality upbeat, fun and his love for his job made it a happy day. Many thanks to him for making the day perfect.

This is the second vehicle we have purchased here with Ms. Chan. She is very sweet and very helpful. Everyone at the dealership is nice. The finance guy is great too.

They were all so very friendly and helpful, made our experience with them a pleasure. I would recommend them to anyone. !!!

Brandon Catchot was our salesman and I must say he went above and beyond for my wife and I. My wife thought she wanted one thing but ended up driving away in something totally different. We were never pressured into purchasing anything. By not having the pressure it made us want to purchase something from him just because of the experience. He was extremely patient and friendly. The best car salesman weve ever had! We will be back!

I had already arranged outside financing only to be told that there was body damage that wasn’t disclosed in the advertising. Upon inspection there were 2 additional areas of damage that were discovered. A minor adjustment was made to the price, the dealer agreed to repair the damage and we completed the sale. Even with all of the financing arranged beforehand, the process took nearly 3 hours.On Dec 5, I took the car back to INFINITI of Mobile to have the body work accomplished as agreed. Today is the 14th and I am on the second loaner with the promise that my car will be ready next week.The salesman was friendly and helpful and I really like the car......I just can’t remember what it looks like.

Careful with these guys!! I was interested in a car they had online. I contacted them via email, and got a few emails back before taking the conversation to the phone. To make a long story short, not only did they give me an insultingly low trade offer on my car, but they had FALSELY ADVERTISED the car that I was interested in as a higher trim to sell it at that price! I found several of the same exact car for around $3000 less!!! Needless to say, I DEFINITELY wont be purchasing from them!! Id rather buy from someone honest!! Dont get ripped off!!!!

Hands down the best vehicle purchase experience to date. Chan was so easy to work with. I highly recommend purchasing a vehicle from Infiniti of Mobile.

Ron was very helpful and always let me know what the status of the car I was buying. no one at the dealership was pushy and try to sell me something I didnt want.I would deal with this dealership future.

By far the best car buying experience I have ever had. Not once did I feel like i was in a car dealership. Friendly, courteous, professional employees -- RIch my salesman, Clarence in finance, Sean the GM and the porter whos name I forgot, are all an asset to this company.