After getting several bids for gutters, it was Mainstream who stood out above the rest! The customer service of this company soars above its competition. The owner, Spencer, quickly responded to give us a bid and took the time to answer all of our questions. Our gutter technician, Jonathan, was absolutely awesome! He is truly an expert in his craft and his pride shines through with the work he does. I would highly recommend this company for any of your gutter needs! I absolutely LOVE my new gutters!
We used Mainstream to install new windows, and they done a great job! Our salesman was Steve, and he is very knowledgeable on what he is doing. The installers was very quick and professional. Overall our experience with Mainstream has been nothing but positive, and we love our new windows!
I had to replace about 20 windows in my 2 story building and Steve Milbrandt was my salesman. He was very kind, respectful and knowledgeable. He took the time to listen to my needs and came up with a perfect solution for me. The installers who came were hardworking and kind. Their workmanship was a 10 out of 10. My salesman, Steve, checked in each day of the install to see how things were going. The owner of the company even stopped by to check in. I felt cared for and that my business with them was valued.
We had siding installed by Mainstream a couple years ago. We have had to call a few times for fixes. Today a new fellow came. Johnny did a fabulous job. We were expecting someone in a week or so but he showed up next day. He was friendly, polite, professional, listened to our concerns, and fixed it right up. Hes a keeper! Thanks!
Spencer and his team at Mainstream Home Improvement are fantastic! They provided wonderful service for us replacing our gutter guards. I would highly recommend them to anyone looking for work done on their home and can trust they are in great hands!
I needed a new roof and new siding. I called several businesses and got many estimates. I chose Mainstream because their price was fair, their professionalism and the product.I received a new roof within weeks and it was only delayed due to heavy rains. The team worked fast and the roof looked amazing. The mess was cleaned promptly and we have not seen nails.Due to supply issues we had our siding installed a few months later. All along, the company called us to keep us informed of the delays.When the supply arrived, we were moved to the top of the list.Then we met Johnnie! He was amazing! He personalized our siding all along! We had a bat and he looked and made sure there was no more in the attic! His attention to detail was impeccable and so appreciated. My family and neighbors grew to love Johnnie and he was missed when the work was completed. Marcie in the office was encouraging and a wonderful resource, Steve stopped every day or was available by phone, Spencer, the owner even stopped by to review the progress and the finished project.Most of all, we have a NEW house! Every time I come home I sigh with appreciation of the beauty of our new home!!! Thank you Mainstream!
I was in need of siding for my garage and Mainstream was recommended by a relative. The salesperson was personable and knowledgeable about the products he offered. I was told how long it would take to receive the choosen siding but I was pleasantly suprised when the produce came in way before the expected date. My siding was installed with great precision by Johnnie and when he was dibne there was no debris left in my yard.
I am extremely happy with choosing Mainstream! Their work is exceptional and the customer service is wonderful!
They showed up early, worked late the first day. The second day showed up early again and knocked it out early in the afternoon. When they were done they spend hours cleaning up. Do yourself a favor and give them a call if you want professional work done on time.
We are beyond thrilled with the windows and siding installation job preformed by Mainstream Home Improvement. I know absolutely nothing about construction so I needed to believe in and trust the construction company I chose. Their communication was excellent. The price was very competitive. The construction crew were incredible polite and respectful of my home. The final results were fantastic! They took my 70 year old home and magically made it look new again. I love this company and can recommend them to anyone who needs anything done. This is my home, and this is where I plan on living for years to come. I was looking for quality craftmanship, and I found it with Mainstream Home improvement
Spencer, Tim and their crews are second to none when it comes to quality and professionalism. Isidro and his crew were very friendly, considerate, and conscientious about their work. From start to finish, we knew when each step of the process would be completed, including a new roof, siding, window wraps, gutters and a new window. They helped our vision come to life and gave our home a much needed facelift! Spencer isn’t satisfied, until you are 100% satisfied with the job that is being done.
Integrity, great product, and dedication to high quality, professional work best describes the Mainstream Home Improvement team. They replaced our roof, siding, and gutters after a recent hail storm. The work was excellent and the response to any questions or concerns from the management team, project foreman, and office staff was outstanding. If you want a team you can trust, this should be your choice.
I would recommend Mainstream to anyone I know without hesitation. They replaced every window in my house - 21 windows total. The entire team at Mainstream is amazing. Spencer came to do the quote, showed me samples and explained the options I had. Tim checked measurements before placing the order, and when the windows arrived they were able to get them installed much sooner than I had expected. The team cleaned up after themselves, and they were done within a couple of days. Tim and Spencer both checked back in after the job was completed to make sure I was satisfied. Even calling to pay the balance once the job was complete was a pleasant experience (thanks, Marcy!). They are hands down the best in the Quad Cities, and as soon as I need a new roof, Spencer will be the only person I call for a quote.
We recently replaced all the windows on our 70-year-old home and chose Mainstream and we couldn’t be happier. We received bids from several companies, both locally owned companies like Mainstream and from some of the national companies that are household names. From the initial consultation to receiving the bid there was no comparison. Mainstream was the most knowledgeable, answered our questions, and provided suggestions for a few non-traditional windows. Spencer came with samples of the windows they had available and spent time walking us through the different features with each model. They started out by asking what we wanted to accomplish and went from there. We made it clear we were going to get bids from several and did not pressure us to decide right away.Installation was within the window they advised and done very professionally, with great communication, and with minimal disruption (we both work at home and this was impressive). A representative from Mainstream checked on the work in person each day through the installation process and we received a call from the Mainstream office to make sure things were going well and asking if we had any questions. The quality of the installation and the windows themselves are both top notch. Clean up and haul away of our old windows was thorough. We didn’t have so much as a spot of dust afterwards. The final walk through process was thorough and Tim identified a detail on one screen we didn’t even notice and took it with him and had it back the next day.Our house got a significant face lift while keeping the details we liked about having an older home. We’ve noticed our house is quieter and cooler. Looking forward to the differences we’ll notice this winter. I highly recommend Mainstream.
Mainstream came highly recommended and competitively priced. My husband and I were blown away at the service we received, along with feeling no pressure. From the office crew, to the roofing crew to the owner we have been more than satisfied. They go out of their way to make sure the job is done well! We will be recommending Mainstream to family and friends and Im sure will be reaching out for future improvement needs.
Steve came out to do an estimate for our roof. Very professional and courteous, noticed some important issues with our current roof that other contractors overlooked. Definitely planning our future roof project with Mainstream Home Mainstream!!
Great communication, excellent service, quality installation, great cleanup, total follow through at a fair price. Couldnt be happier with our new siding and windows. Wouldnt hesitate to use Mainstream again!
Seriously, every person Ive engaged in person or on the phone is simply excellent - not just knowledgeable but good all around people. The guys on the roof are amazing. They are role models of hard work, high standards, and integrity.>
They have by far some of the best customer service.
Highly recommend Mainstream. We had an overall excellent experience with them. After some details were overlooked during the initial install, they stood by their word and came out promptly to make it right. Spencer, Marcy, and Tim are friendly, professional, and great to work with. We will be repeat customers and also recommend them to friends and family. Great company for home improvement projects!
Im so glad we had Mainstream replace our patio door. Now our living room is nice and warm on a single digit day. Such an improvement! Thanks to the team that did the work. They were great!
The entire experience with Mainstream was great! The consultation, estimation, measurement and scheduling by Spencer, Tim, Steve & Marcy were greatly appreciated. They were very friendly and professional. Also, the installation crew was wonderful. Highly recommend!!! I love my new window.
From estimating to finished product...all around great job by a great team! We had all our windows, a patio door, siding, gutters, and shutters replaced...big job! From start to finish was the easiest, most pleasant, experience we could’ve imagined. Spencer monitored the progress and updated us daily! We had evening courtesy calls from Marcie at the office to make sure everything was ok. Isidro and his crew were very friendly, considerate, and conscientious about their work. To my surprise, our blinds were even hanging up when they finished installing the windows!
Quality craftsmanship, impeccable customer service, and responsive professionalism. That sums up Mainstream Home Improvement. Through the estimation process, help with insurance issues, to the awesome finished product, this is a great company !
I had mainstream replace 30 windows in our old farm house. I have gotten nothing but compliments on our windows! The service is beyond anything you could ever ask for. They explain everything so well. They got everything done in a timely manner, and showed up when they said they would. Marci is the best receptionist I’ve ever encountered. Spencer is beyond great at what he does. But most importantly the men that replaced these windows are amazing at what they do! Thank you mainstream for the amazing work!
We have done business with Mainstream for the last 15 years,2005 had new roof,gutter guard,and blown in installation done.2010 we had new replacement windows and doors installed.2019 had 2 windows that were left to complete the whole house. Mainstream has been one of the best companies I have done business with the whole team from sales,to installation, to any follow up question or minor problems have been handled in the most professional manner. Mainstream is a great and professional company to do business with and I would give them an A plus referral, great job keep it up.
Awesome people and great service
Had the owner, Spencer come out to quote 2 of 7 windows that need replaced. He advised I would receive the quote that day (9-10) so I called a couple days later inquiring about the quote and was told my email bounced back the quote I called again today (9-16) and its more of the ole well hes been at job sites for the last 3 days... and did we mention were not doing quotes anymore for windows this season so, due to their inability to email or call someone to provide a quote, I now wont get a quote since theyve stopped giving them
Their sales rep. Steve M. is great. He is very knowledgeable and went above and beyond. He really seemed to know the industry and did an excellent job.
Spencer and Tim made the overall experience a good one since they finished a component of the roofing job they was going to take a long time to get to. The initial roofing crew did a very good job in a day (!) even though some additional repair work was needed.
This company is awesome. From the Office Manager to the Owners and workers they went above and beyond for me. My new roof looks fantastic. They completed the job quickly and the clean up was great. They get a 5 star rating from me. Great group.
We just had our roof installed by Mainstream and are extremely pleased!!! They were very thorough with the entire process. The crew was courteous and efficient. The products are high quality and everyone that stopped by our home during the installation was very helpful. We would highly recommend Mainstream to all our friends, family, and neighbors.
What a pleasure! The communication and customer service were fantastic. Pricing for our new roof and gutters was competitive and Mainstream made financing easy. The job was done beautifully and in a very timely manner. I will definitely be using them again for my future home Improvement needs.
The customer service and attention to detail of Mainstream Home Improvement is exemplary, setting the bar for professionalism and shining a much-needed light of hope in our community. Couldnt be more satisfied with Spencer and the quality of his crews work.
I would recommend Mainstream home improvement highly. They have a great team of skilled and knowledgeable employees. I had 4 windows installed and it took about 3 1/2 hours to complete. The whole process was neat and professional. Would definitely go back for more home improvements
Mainstream was professional and punctual from start to finish! Spencer made the buying and selection process easy and comfortable. Communication throughout the experience was first class and the installers were efficient, courteous and cleaned up well. We are very happy with our new look! I highly recommend Mainstream Home Improvement!
What a wonderful company to work with!! Spencer, Tim and the roofing crew were great to work with. The roofers came, 7 am started working, and had our roof done within two days! I will tell everyone about the company and promote them whenever I can. We will be back for gutters, gutter guards, soffit and fascia! Thank you for having it done so quickly, and it was done great. Clean up was outstanding too.
Had 7 windows installed at my home. Excellent workmanship. On time and on budget. Did not have to lift a finger. They moved all the furniture and and curtains and blinds, and put everything back in its proper place. Once they were here they stayed here until the project was finished and cleaned up. Very professional. I highly recommend them for your projects. My wife and I are Very Very Happy!!!
Spencer - Thank you for the excellent job your crew did with putting in the windows and the gutter covers. We are VERY PLEASED with everything. The crew was polite, answered any questions, and cleaned up after the work was finished. They were also very professional. You can be proud of them.
Great company! We have recommended Mainstream to family members and neighbors alike. All agree that Mainstream does great, speedy and reasonably priced work. We have had our windows and roof replaced by Mainstream and we have been extremely pleased with their workmanship! When we first developed a leak on our roof, Steve (Mainstreams estimator/salesman) came to our home crawled up into our attic and made a temporary repair. This occurred on a Sunday afternoon. Once again great company!
We had MainStream do a gutter cover project. The product works great and install crew was very efficient and when the project was completed, there was no no sign that they were ever there. Cleaned up everything, nothing left behind. Jeff and his team worked with me on a few revisions, no questions asked. Excellent customer service and follow up. Id use MainStream again for another home project.
I had them do new windows on my house back in 2011. My neighbor had recommended them for the same work. They did an amazing job. They have now done siding and door work for my in-laws at my recommendation. Again great work. Last year Needed a new roof, and had them bid it. Very competitive pricing. There were a couple of issues with the roofing and gutters, but it only took 1 phone call to Mainstream and they took care of it, without hesitation. I recommend them to anyone looking for windows, siding, doors, and siding
Very impressed. The sales guy was great, had a great sense of humor, and was no pressure. The construction crew were curteous, very professional, did a great job putting on the new roof, best part was they didnt leave a mess.
Mainstream did a great job installing our new windows. This is the second project we have had them install. Whole house windows 3 years ago, love them. Tim and the crew did a great job and quick.
I own and manage several rental properties.Through the years I have had to replace roofs, windows, doors and gutters.I always call Mainstream. The product is always excellent, the work is always exceptional and the prep and clean up is extremely efficient! Cannot recommend this company highly enough!
Mainstream did a fantastic job of helping us choose replacement windows for our home. Our previous windows were drafty and we ended up replacing our skylights as well. The result was quality windows that look great and our heating bill lowered. Mainstream made sure that every detail of the installation was carried out to perfection and our satisfaction. A few years later, we had Mainstream re-shingle our house and they also installed gutter covers - again, the same great service. I would highly recommend Mainstream – a quality company with integrity and A-1 workmanship. Happy customer!
Courteous, kind and professional. Everyone there was helpful and a joy to work with.
Mainstream replaced an old roof for me in April 2018. The owner met with me to provide and estimate, and he explained all the options clearly and was not at all pushy. The work was done at the time promised, and pricing was very competitive. I was out of town when the work was done, but the owner sent me text updates and even some photos of how the work was progressing in my absence. Cleanup was superb. I could not find any evidence of the work being done other than a beautiful new roof! Have received many compliments from neighbors on the project. If you are looking to get a new roof at a competitive price, I would definitely recommend you look into having Mainstream do the job for you.
We have used Mainstream several times and have always been pleased with their work. Highly recommend!
Since 2009 we have bought 9 windows, and have been very satisfied with the sales man Steve, and the workmen as well as the office staff
Weve selected Mainstream for several projects - siding, windows, gutter guards, roofing - always professional results and courteous interactions. If we had a small problem after a few months or a few years they were back to fix the problem - no charge. WE HIGHLY RECOMMEND MAINSTREAM HOME IMPROVEMENT.
Mainstream replaced our roof. My wife and I were are pleased with the attention to detail to the roof itself along with excellent customer service. Combine that with the competitive pricing and you have a very satisfied customer!
Mainstream Home Improvement repaired my roof in an efficient and professional manner. The crew was also very friendly, nice guys.
Mainstream Home Improvement did a great job on installing 6 windows and repairing 3. They got this done in one day. They have superb customer service and were a pleasure to work with.
Mainstream has been an excellent to work with they installed a new roof and windows in my home. I was very pleased with the work. I have also been very pleased with the support theyve provided after install.
All of our experiences with Mainstream Home Improvement have been positive. We have been very pleased with the customer service, quality of the products and their dedication to making sure our projects were completed to our satisfaction. We are very happy with our new windows and doors!
Mainstream replaced all my windows and gutters. My house is now draft and drip free. The pricing is competitive and more importantly the crew was efficient, highly capable and, clean. The only way I knew they were at my house was brand new windows and gutters, otherwise everything else was spotless! Thank you Mainstream.
The work was done quickly with high quality. The initial sales presentation from Ken was excellent and no pressure. The work crew was courteous, quick, cleaned up all debris and was informative about the process.
Spencer and his team do a great job. Id recommend their work to anyone. They helped with some projects to us get our house ready before we sold it.
I am very happy with Mainstream. They replaced all of the windows in my home recently and were very professional through the entire process.Great communication, competitive pricing and prompt service. I will be using them again for future projects!
Excellent service and products. (Replaced roof and two doors.) Really appreciated their professional team. I will definitely be recommending them to my family and friends.
I recently hired Mainstream to replace the roof on my house. I was very impressed with the customer service and quality work they completed. The office staff called each day to update me on the project and to let me know when the roofers would arrive. They arrived and completed the project exactly as promised. They also took special care in cleaning any construction debris. Spencer and Tim followed up and went over warranty info after the completion. Very happy with their service, and work, and I frequently recommend Mainstream to friends and clients!
Incredible customer service! Best home improvement company I have ever worked with.
Very happy with my windows ! Great people to work with, I would use them again .
I was very impressed with there work got it done in one day was prompt and everyone involved went above and beyond to help us every step of the way from the time they first talked to us up till they were finish would recommend them to anyone who needs work done on there home
We have used Mainstream Home Improvement for 16 years. The professional and courteous service have remained a constant. This company runs a tight ship. We have purchased many windows, a roof, doors, and gutters/guards from them. Great quality and products!
I hired Mainstream to do the siding on my old farm house. They adhered to their quote, and their schedule, and the work was done perfectly. If you want quality work, use Mainstream.
They always do a great job. Very satisfied with their work.
I would highly recommend Mainstream! They were very easy to work with, competitively priced, and very efficient.
Great company to work with. My roof was finished BEFORE the time promised!!! They explained everything, every step of the way.
Mainstream Home Improvement strived to communicate with the customer (me) during the entire process. From the initial contact until after the job was completed. The owners even contacted me during the job. I can not say enough fine things about Jeff and Spencer. I had a complete tear off and new sheeting and new shingles and I have found only 1 nail. This might sound minor but it only takes 1 nail to flatten a tire. I would be happy to share my experience with potential customers. Please contact Steve at Mainstream for my contact information.
We have been with Mainstream since June 8, 2009 when they replaced our windows. Since then they have installed vinyl siding, new gutters and a new roof. We were happy with each job.The latest job that we had them do this week was the replacement of a 40 yr old glass sliding door for our deck. Cedro and Tony did an outstanding job. Cedro, the lead carpenter, takes pride in his work. In this day of fly by night contractors, its wonderful to find craftsmen that enjoy what they are doing and take pride in their work.On another note, these Google reviews for Mainstream included a one star rating from some gutless person that did not identify themselves.Please dont take any such rating into account. It was obviously one of the fly by nighters who is jealous of Mainstreams outstanding performance.
Mainstream installed 9 windows in my >80 year old house. It took them about two days, and when they finished, it was if the windows had been replaced by magic. There was no dust, no splinters or other debris - they even took down the blinds and put them back up! The aluminum wrapping they did around the exterior of the windows was perfect! Unfortunately, I had to move away. Wish these guys had a location in southern Indiana!
We have had Mainstream do roofing and windows at several locations. Always professional, friendly, competent and price competitive.
2 years ago, MainStream did our roof. We were very impressed with the one on one contact with the sales/estimator, Steve. We then met with the job cordinator/ crew leader, Tim. He walked us through the process. Then the crew arrived.... On time if you can imagine that?! They did a fabulous job, and had the area so clean that you couldnt tell we had any work done!!This year when it came time to do the windows, we made contact and asked for a bid. Imagine my surprise when Steve, arrived! He was willing to work with us and get us scheduled at a time that worked for our schedules. (Which wasnt easy) And even gave me a few ideas, which I had not previously considered. Tim came out and we went through the process and discussed where wed start, end and everything that would come in between.Then the crew showed up.... On time!!! Imagine that!.I can NOT praise these 4 enough! Not only were they respectfull of my home, but were also considerate of my dogs. They did a fabulous job with the clean up, including vacuuming around the floor areas where they had worked.I do highly recommend MainStream to anyone wanting a high quality job at a competitive and reasonable price.We will likely be calling them back in a couple of years for new siding and gutters. I cant imagine doing business with anyone else.Spencer, Marci, Steve, Tim and the rest of the crew... We cant thank you enough for the great care & service youve given us!!
Workers were very fast and effecient replacung 5 of my windows. It was inspected by the boss which was nice. I dont really have a complaint per se but im a list kind of person so having an actual install date would have been great however having to deal with mother nature is something i can understand lol..ty for the great job!
Professional and courteous. Have worked with them before with the same experience.
Employees are great & courteous.