Mario is awesome! My dryer wasn’t drying after 2-3 cycles. He was willing to diagnose over the phone to determine the issue rather than coming and charging me $75 to tell me it’s not something he works on. He suggested pulling the dryer away from the wall and testing it without being connected to the vent, and to also check if the vent hose was clear. He was absolutely correct! Nothing was wrong with the dryer, the exhaust vent was just clogged. Saved me $75, saved him a trip, and earned himself a 5 star review!!
Thanks again Mario for your help. Your advice on OEM parts was amazing instead of buying cheap Amazon parts. Thanks for bonus with using the Lithium Grease. God Bless
I woulI would highly recommend this appliance repair company. Mario their technician called me immediately back after I left a voicemail. He diagnosed the problem over the phone he came a few day later and fixed the machine in about an hour. He was clean, fast and Efficient.He was a very nice man. He made this problem i had with my washer easy to handle.
Great guy, great service and always very unfront and honest with services provided. Always call for services
Mario recently repaired a refrigerator leak for my whirlpool, then cleaned the condenser coils. Excellent customer service.
YOU CAN TRUST THIS COMPANY!!!!So during covid my washer broke and due to supply chain issues Home Depot and Lowes told me it would be 6 to 8 weeks to get a new washer. Mario first came out to see if he could fix my washer which was not possible(wasnt surprising but its great that he tried). Mario found me a brand new washer that could hopefully be here in 10 days but sadly Maytag delayed shipment and gave me a new date that was another two weeks away it was still going to be faster than anywhere else unless I wanted to spend 2k. So imagine my shock when Mario calls me at 6pm today to tell me my washer came in today and he would come right now and install it. For context it was raining/hailing and he clearly had been working all day. So to recap I only waited 12 days when I was looking at a best case scenario of 20 days and worst case 60. The customer service and pricing is great a lot of places try to up sale you he didnt. If you are reading this know that this is the place you should call for appliance repair!
I just wanted to share what an amazing experience we had with Mario coming out to fix our dryer. First off, they are still servicing appliances during this covid season. Google has them listed as temporarily closed and they are still doing service! Mario came out to our home - he was knowledgeable about our dryer type, honest and so respectful. He had it fixed in absolutely no time and had our dryer running! We are now forever customers and will contact Mario in the future for any of our appliance repair needs. Thank you so much!
Hands down the best customer service ever!! Came in and got the job done on time. You can’t find this customer service anymore.
Only place open Sundays in Moreno Valley. Its run by an old man and his son who are very polite and knowledgeable. Brought my capacitor down as they offered to test free of charge. Came to be the exact cause of my a.c. not running. Highly recommend to anyone. They have been in business for 40 years so you know they are experienced!
Mario has been out to fix my refrigerator a couple of times and I have been impressed with his professionalism and knowledgeability! Mario is kind and personable. I need my dishwasher fixed now, and I didn’t hesitate to call Mario back. I would highly recommend him to service your appliances in your home.
Really great services and very helpful. I highly recommend this company. showed me how to fix my fridge. I would give 10 stars if possible.
So far Mario has installed a new dishwasher for us and repaired our gas dryer. Both times he was fast and professional. Always gives you what he thinks might be the case over the phone and a very good estimate. I have always had repair people hem and haw and they never want to give you an estimate. Right now we have a call in to fix our washing machine. He was apologizing about how he couldn’t get here sooner! I’m happy to wait and I’m not going to shop around for prices- his service is worth every penny (I do have an idea of what my repairs cost and he’s on point). He deserves every 5 star review he’s got.
I was having problems with my dryer. Which ended up being my dryer/electrical issue. Mario returned all my phone calls and gave me all my options with pros & cons to all of them. Mario did not force any service or repair or made me feel I had to decide right away. Even when I came to a final decision he was very respectful and made sure I understood the possible outcomes. Definitely will recommend him and I will have my appliances serviced with him.
The man was very professional in helping me to fix my dryer. I was going to spend 136.00 on a timer for my dryer but he told me to take him four parts, so he could check them first. One of those four parts was no good and only cost 18 bucks, Instead of wasting $136 on a part that did not need to be replaced. Thank you so much. Will be coming back again for sure10 stars⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Tons of assistance, they were very helpful. Bought a new deluxe 6 light stove and a micro.. very happy with materials, solid company
I called them on Oct 1, 2019. Nobody answered the phone but I got a recording.I left a message about an appliance I needed repaired and my phone number.It is now Oct 14th and still I have not received a call. How can a business stay in business if they dont even call people back.
Called 3 times no answer it also would have been nice to know that they were doing curb side p/u only on their website over all it was a waste of time for me
Great service! Extremely thorough, and patient when diagnosing/explaining the problem. Efficiently and quickly fixed the problem. And the price was very reasonable!
I have been a customer of AM&M Appliance Service & Parts for years and I wouldnt call anyone else. Mario has always been honest, courteous, professional and right on. I have never had to call him back to re-do any of his repairs. I have also purchased appliances from his company and they have worked wonderfully. I highly recommend AM&M Appliance Service & Parts.
I had an issue with my Electrolux gas dryer that several other appliance places could not diagnose or fix. I called AM&M and talked to Mario and he was able to troubleshoot the problem over the phone for me like a true pro. I had to check and recall him back 3 times as he gave me perfect instructions on what could be wrong. I was finally able to fix the problem myself with not parts or anything. Not many businesses would give you instructions on how to fix a dryer without a service call charge or making an appointment. He didnt even ask for a dime just was happy that I was able to fix the problem. I cannot recommend Mario enough and this business this is what customer service should be. Thank you so much Mario you just earned a lifelong customer!
We have been using AM& M for years now and have been happy every time! He is honest, reliable, and reasonably priced. We recommend him to our friends.
AWESOME SERVICE!!!!! After reading the reviews, I called left message with this company on sunday when my refrigerator went out, early monday morning Mario returned my called, I told him the problem . He said he would squeeze me in that day. He already had an idea of what the problem was before he got here to my home. He came earlier than I expected, very professional, he went through all the details with me which was good to help me understand the necessary repairs. The price was very reasonable, he is a hard working honest man. I am so glad I did not have to purchase another refrigerator, it would have been 3 times the amount the repair. So before you give up on your refrigerator have AM&M check it out for you, you wont regret it! Thank You Mario, I will always use your service!
I called for a quote and was given much more than I could imagine! Absolutely wonderful customer service saved me $200+ Thank you AM&M !! Will recommend you to everyone I know
Mario came into my home, he was professional and courteous. He diagnosed the problem with my refrigerator and had it fix in no time. I would recommend him to anyone who needs appliance help.
I received great customer service and the repair was made very quickly. I would highly recommend AM&M Appliance Service and Parts to family and friends for repairs to all appliances.Thank you....
Great customer service!! Always calls back and fixed it without having to make a house call. Would highly recommend.
Excellent place. Parts guy Mark was very helpful and knowledgeable.
Thank you Mark! I came here for a thermal limiter for my Electrolux dryer. Mark was very helpful he tested my part to see if it was any good. Indeed no good. He had the part I need in stock. Thank you mark.
We have been using AM & M for many years. Mario offers great service, and is very courteous and accommodating. I will highly recommend him to anybody looking for appliance repair.
I called for an appointment to get my dryer fixed. Mario talked me through how to test what was wrong. He fixed it over the phone. I appreciate his integrity and attitude that the customer comes first.
Best service Ive had in a long time. FAST, COURTEOUS, PROFESSIONAL. Definitely will use again if need arises.
This guy is awesome bought parts from him 3 times and always had what i needed. And gave me a good price .ill recommened him to anyone
Great service and fair prices. Highly recommended for your appliance repair needs.
Awesome customer service. My to go place for parts
Great place, local, part was in stock even gave me a discount.were verry helpful I misidentified the part I needed but mark gave me the right part and even offered extra help thanks so much Mark my dryer is back up and running.
Have used them to fix our oven and our ac both experiences were satisfying. Highly recommended
Great place for all your appliance parts wouldnt go any where else but here very knowledgeable freindly just really great people runing this bussiness i highly recommend these guys have all parts you need. 👍👍
So glad I called! Fixed our stove right there and then! Pleasant young man arrived on time and only took about an hour to fix! Thanks a million!
Excellent service. Love that it is family owned.
We have used AM&M for years. They have always been courteous and fast. The last problem was a stove not heating. It was fixed in an hour! You wont regret calling them.
Great guys need apart for one of your appliances they have it is not they can get it
Very good prices and genuine parts for your allAppliances
Ive tried to call this company for 4 days and no one has the decency to answer. 5 stars? Yea right!!!! People who screen their calls have something to hide. Stay away from this clown!!!!
Honest company. Very good servicer
Best service and honest people,. I highly recommend
Great service. Great people
This is a family buisnes . Work from home
Mario is a super helpful hard working technician
I just called AM&M to get price on the Thermal fuse and the Thermostat switch for my Whirpool gas dryer and the old man got a;; butt hurt and hung up on me.....this was a horrible customer service from his part
Great customer service.
Excellent Service!
Very helpful
Highly recommend!
Didnt go here
Idk
Awesome Service, the Customer Service is A+++
Good
Porbre Gilly and more the rose
Excellent service and kindness but above all honesty