Disappointing customer service. I had an up-opened product purchased from two weeks ago that I was trying to return with the receipt. Spoke to a lady on the phone before hand, before driving down, to see if I was able to return it-she said yes. I get to the store they say otherwise because they no longer take returns from other Sephora stores. Super inconvenient, even spoke to the supervisor and no resolution-she even passed the buck to her higher up, saying her supervisor might of been the one who was on the phone that gave me the ok to come. Very confusing and a complete waste of time.
Took my mom on a mini shopping spree to get everything she needs on her makeup journey the staff was so helpful even in these strange times we are living in
I recently visited JC Pennys mens department to purchase some clothing and found great closeout bargains and a few items of apparel. Unfortunately they are closing soon so I would suggest finding deals here while you can. I did not visit the Sephora store located within, but I can say they are well known for high end merchandise and good service. Thanks have a great day.
My wife loves this store.
Great place lots of make up
Love this store, spend to much time and money when I go here.
The girls that work there are super nice and professional!
It would be better in COVID if there was a b8g discount
Alright customer service not to helpful though
Go there they have the best cunstumer sevise and get your birthday gift for free gust sigh up.
Update: This Sephora doesnt sell the Laura Mercier foundation that I love. Thats the only reason I cant bring myself to give them a 5 star rating. They seem to be inventory challenged and are always out of something I want to buy lol last time I was here the gal told me to order online cause Ill get it quicker than waiting for a restock in store.1st impression: The employee that attended to me was very helpful, attentive, and actually understood what I was asking for/talking about. She gave me excellent recommendations for my skin and I am truly grateful for the service I received, it was my first time shopping at this Sephora and it was great!
Wonderful serviceβ people were so pleasant! Totally great shopping experience.
My GO TO STORE FOR ALL BEAUTY SUPPLIES AND PERFUMES,,,THEIR GREAT CUSTOMER SERVICE IS A BIG PLUS, WHAT A GREAT PLACE TO SHOP,AND FOR THESE REASONS I GIVE SEPHORA A THUMBS, GO SEPHORA,,,π€π€π€π₯³π₯³π₯³πππππππ
Came in for foundation, Steph immediately assisted me with a great attitude and extreme knowledge of face care, thank you for having amazing employees!
Iβd give this Sephora no stars if I could!!! They are always out of everything! I always end up heading to the Riverside Sephora. They should just close this SephoraThey are worthless. Finally when an employee decides to help me it always ends up like this....βSorry we are out of that item but we can order it for you at the registerβNo thanks I can do that myself at home! I came here cuz I want my item now
Came to this Sephora on a Sunday and i was pleased with the customer service . Also there was hardly anyone shopping at the time which was great! I hate crowds . Will be back!
They have no idea what customer service its about. They should get taught or fired.
This sephora has failed each time I go. I dont understand how employees expect you to shop there. Dont ask for samples save yourself from the negative look its as if its costing them to give you a half of pea size of product. This sephora is a NO from me.
Violet at the Benefit brow bar was very informative,and courteous, definitely recommend her !!
Anna was amazing! She went above and beyond for me.
Worst service ever the employees are so rude and doesnβt knowledge when you need help they definitely need to be fired
Bought a nice perfumes for gift, excellent customer service!
Did not stop inside this Department
The cashier was so rude, didnt even wanted to give me a bag, didnt gave me my change right and when I told her she didnt even said sorry......lol......
Very bad store,always out of stock of many products, bad customer service,bad return policy,they should close
Very expensive
The best