My garage door would not go up yesterday, called Superior and they said they could come out today afternoon. They showed up on time fixed my door and did it for a more than reasonable price. I would use them again and recommend them.

I made an appointment to meet someone at 8am Friday for an estimate. No one showed and as of now, I still haven’t received a phone call. I even explained that I had to be at work in Nashville at 9 but I could be a little late. I waited until 8:45 and had to leave. Poor business. They must not need the work or my money. Will go elsewhere.

This is the second time I have used Overhead Door. They replaced broken panels on the door at my old house, and everything worked great afterward. I used them again this morning to fix my opener motor. The technician, Ryan, was fantastic. He arrived early, has a great personality, was very knowledgeable, and worked quickly. My door and opener are now working smoother and quieter than they did when we bought the house!

I had some warranty work I needed done on my home that was built last Fall. I couldn’t get my garage door to close all the way. I called for service at 4:40 in the afternoon and explained my concerns about my house being left unsecured for the night. They had someone out within a few hours. I know it isn’t ideal for a business to run warranty calls after hours, so I appreciate the quick response and turn around time. The technician was very friendly, professional and quickly resolved the issue.

Great service. I had a wonky garage door and this place was recommended to me. Had very fast service and Ryan was great at explaining exactly what the problem was and went above and beyond. Would highly recommend.

WAINING TO ALL: Read Below; 1 Star is far to much for this company.WOW! When someone is ready to give a company money for services rendered, this experience is not good. Let me explain. When you are ready for garage door install, you usually get 3 quotes. So, I got online, went to 3 companys (Rose Quality Doors, Superior Overhead Doors and a local person who installed doors on a new construction which I liked.) Rose never called.Superior Doors - 05JULY21 spent my time and did my online info and what I needed, in detail. Russ called me Tuesday 06JULY21, said he cant send someone out until Friday 09JULY21. I was good with that. Friday came, a quote person came out, very very respectable nice guy. Looked at my situation. He seemed pretty knowledable, looked like an easy standard install. I asked for what he thought it would cost, he gave me a Round-About-Quote which I was good with, and he would relay the info and the company would send me an offical quote, Seemed he did his job and what was required.Its now 19JUL21 and I havent gotten a email or phone call from Superior Overhead Doors. From 05JULY21 to 19JULY21 - DONE WITH YOU! 06JULY21, the 3rd company came out, the next day. Gave me the quote, On-The-Spot. Guess who I went with? Superior, I am new to the area.I told a lot of people at work about this situation. All of them have told me that It was pretty much a sign, do not use Superior Not sure how you dig yourself outta this Real World Experience. My recommendation to you is: If your quoting personnel are there doing the inspection/quote, DO NOT LET THEM LEAVE THE PREMISIS, until they contact headquarters for an offical quote from you. Then, this will give the prospective client a better feeling of what they will spend.Remember, we are not just calling YOU, for a quote! Standing By... if any...for rebuttle to this review.26JULY21 - Still no update from Supererior Doors...06AUG21 - Again, this company still has not tried to reach out for opinions expressed. Ill keep this going just to show prospective clients how much of a UNQuality Superior Doors you are. More to come, standing by...

They original installed door in our subdivision in Fairview. Our house is three years old. Door would only open about five inches & start bending. I called for a repair, but not interested.

This company installed garage doors in my home (new construction). About 1 year later, someone hit the garage door, and they promptly came out and fixed the garage. This Saturday (less than 1 year later). The door jumps the rails! I called for assistance, but after waiting 2 hours for a callback, I decided to call someone else because I didnt want the door to fall. Apparently, the screws in the rack that holds the roller fell out! This morning, I finally got a callback and I explained what happened. I was told that there is no way they can ensure that the screws wont fall out when they install the doors! Essentially, they cant ensure that a garage door is secure and wont fall on your head!!! BEWARE!!

Garage door torsion springs broke. Called many places and superior was in the middle of the road. Happy with the service. They addressed my issue very quickly. I called Wednesday and got help the next day when I requested. Great customer service and will call again for yearly maintenance.

Could have something saying not open to public

Great service. Replaced my torsion springs and cables within 24 hours of my service call. Door raises easily now and is very quiet. Highly recommended. Thank you.

Had to replace my garage door opener. Purchased a Liftmaster from Superior which they installed for me. They showed me how to set up the app so I can use my phone to open and close the garage door and to check to see if it’s open or close when I’m away from my home.Great experience.

I spoke with Superior Overhead Doors at 11:30 AM 9/30/2019 and by 12:00 PM two (2) techs were onsite. Cassie thanks for understanding my critical predicament and thanks to the techs for fixing my garage door so quickly and professionally! Renee (renter)

These guys were great to work with. They showed up when they said they would, were knowledgeable about product and install. Professional installers. Highly recommend

These guys are great! Fast, reasonably priced & do quality work. Ive referred several people their way and each had the same exceptional experience

Very bad experience with this company. Poor customer service. I called requesting service on my garage door that they installed. Very unprofessional. I called to speak with someone in regards to them not following up with me about scheduling service, the technician in the background said “why does she want to talk to me?” They didn’t service me because they didn’t know of the next time they would be in my area. I called another company and they were very happy to assist.

Was very unhappy with the services they have provided by the owner I was out of town they came out to put the door on I hired them when I got back from out of town I looked the door over and the door was very bad insulation installing and I called the owner and told him I was unhappy with the door and his first response was will come to take it down and take it back not once did he ask me how can I fix the problem or how can I make you happy his first response was Ill come out and take the door you would think if a customer was unhappy the first response would be how can I make you happy sir I would not recommend this company for nobody and when they did come out to take the door I asked him to look at everything he ignored me the whole time and went to taking the door down did not any want to hear about my issues with the door I give these to company a zero Stars I highly recommend people to run from them

Very bad experience with this company. The owner treated my very unprofessionally. Had trouble with the door they installed and the first question the owner asked when I called was what did you do to it? They then came out to look and informed me my warranty was now void because I had an opener professionally installed by a different company. I bit my tongue and just paid them to fix the door (which was supposed to still be in warranty!). Same problem recurred a week later. When I let them know the underlying problem had not been fixed, I was informed they would not stand behind the previous repair and I would again be expected to pay them for the problem they didnt fix the first time. Avoid this company at all costs.

You should teach your drivers how to drive. Swerving through traffic like mad men in rush hour traffic won’t help anything. Truck 95 h1 777

These guys are awesome, I hit my garage door, gave them a call within a couple of hours, they were at my home!!! Technician was very professional and the price was very reasonable, will definitely recommend them to anyone, great job!!!

Awesome service. Showed up 4 minutes early even though he had a flat. 20 minutes later, I got new torsion springs and a working garage door!

The springs on my garage door broke and they replaced them quickly and for almost half the cost of others I had gotten quotes from. Really enjoyed the service guy, he was friendly and very professional.