Were in the middle of selling our home and the new owners requested we get a crack fixed in the front double pane window per the inspection. I went to Downtown Dwellers of course for recommendations. Had wo other companies stop by before West College Glass. These other companies were telling us this would cost us an upward amount of $1,000 and that we would need to replace both windows and that it would then ruin the trim around them. Thats when West College Glass came out and gave us a beautiful estimate of only $225, measured and ordered the glass that day. Got a call only two-three weeks later that it has arrived and ready for install. They just left and were only here for 30 minutes and it looks good as new. I would recommend them again and again. The whole process was simple and easy.
They did exactly what they said they would and did it well. Good quality work for a good price.
Good prices. Prompt and knowledgeable installers and estimators. Prompt and courteous office staff as well. I would have given 5 stars, except they left out one screw in one of the enclosures (I stepped on it the following morning and put it in myself), they do not clean the glass they installed (lots of dust and hand prints), nor clean up the piles of drill grit and metal bits left on the floors, enclosures and on the floor quarter round. I asked if they were going to clean up their mess and was told no. So, loss of one star...but I would still use them again if needed, because the product and work were good.
I went to their business to get a small piece of glass cut, two inches round. They were hesitant at first it being so small, but they came thru with Flying Colors. I highly recommend this place for any glass work you may need. Very Knowledgeable and Friendly. In todays time it was refreshing to find such a place!
Great family and great service! I highly recommend using them! They are honest and straight forward! No hidden fees, they give accurate quotes, and easy to work with!
Its rare that I do this... but this was upsetting.It was shocking to be treated with such disdain and poor customer service coming from the owner of this company.We agreed to a quote for a small repair. Our situation changed and we did not require the repair. The owner was immediately hostile, saying oh well, are we supposed to just throw away what we ordered for you?After explaining that we did not realize that their process required a legally binding contract for service when we accepted the quote, she continued to berate my fiance and I over the issue. We tried to ask her to calm down and not be so hostile, but she yelled about how she is recording the call and was never hostile.We then agreed to pay for whatever cost for materials had been incurred, she took a moment and told us not to bother and then asked us to not come back.A little patience goes a long way, lady. We wont be back.
The receptionist is very helpful. They are quick and clean. I recommend West College Glass for all your glass needs.
The first time they came, the window was measured wrong. The second time they came, they broke the window. The receptionist was passively aggressive but the window installers were very nice. The third installment, the guy was late. I am just glad that it was installed and all problems are behind me.
These people are some of the kindest, hardworking, helpful people I have ever done business with.
Rude. They have to go to your house to give you a quote. How hard is it to give pricing on shower doors and installation fee over the phone? Taking my business somewhere else.
Very prompt service. Employees were very friendly. Reasonably priced. I would recommend.
Great place! Fast Service! The owner is very nice and extremely helpful! I called on a Monday morning about a broken window and they were at my home in an hour to measure and 3 hours later my broken window was already repaired!!! I couldnt say 1 negative thing about West College Glass! I was even able to pay with my credit card on the spot! I wish I could give them 100 Stars! I plan on getting a Glass shower and will be calling them to do it!
Honest company. Great employees! Replaced my window and glass table. High quality work at a good price.
I took a piece of glass in to be finished slightly differently. West College Glass did a super job so fast! I had ordered it wrong from another glass cutter. Such great service here!
The employees at West College Glass are such nice and giving people. My mother had a broken window and could not afford the cost to replace it. My father recently passed away and was a retired service member. They gave my mother a military discount and told her she could make payments. She made just 1 payment when the guys came out to install, they were very friendly, and they told her the rest had been taken care of. I have never had a company do anything like this, I want to thank Sara, and the guys at West College Glass for helping my mother out! Such a blessing. They really made my mothers day!
West College always does a great Job.
Best in town!
Use West College Glass for my customers at A+ Water & Fire Restoration of Tennessee, LLC. They are fairly priced and service is always quick. Highly recommend!
NEVER DO BUSINESS WITH SARA SIMMONS! She is very unprofessional!!!!
Extremely professional, communication is awesome, and work is done perfectly and well don . Would definitely use over and ove .
Fast, friendly, professional! Excellent to work with every time!
Excellent, Professional, and Through - Thank you!
The only place that have residential windows for houses without a high price
The woman I just spoke with was so rude!!! Not at all helpful don’t bother with this company!!!!
All they can do is a square cut, or theyll get someone else to do the work.
Great Company, Sarah is super helpful.
Friendliest glass shop in Murfreesboro!
Prompt and very helpfull
Great.