Great store. Clean and neat. I couldnt turn around without someone asking me a bunch of questions and if I needed anything. I HATE this. I know many out there love to be catered to but thats not me. Would have been 3 stars but I know how some people love an employee to hold their hand as they shop. All in all a good place 👍

Curbside pickup at this location is awful. Tried 4 times:1. Worked like a charm2. Sat in my car with 2 other cars having already checked in for 45 min until someone else went in and they said we didnt know you were out there!3. Sat in the car for 30 min with 1 other car waiting until I honked at the door and they said we didnt know you were out here!4. Asked the person at the door if they had someone working curbside and they acted like it was a crazy question. Went to my car to check in, got an error saying it wasnt working and go inside. Tried to go inside and wait in line but toddler was grouchy (do was I tbh) and we couldnt wait in a non moving line. Left without my purchase.I really like best buy normally but am beyond frustrated by this. Choose a different location if you are planning on curbside.

We waited overnight at this store to buy a long awaited graphics card. There was a good process and order to make it fair. The store staff was kind and cheerful for such an early morning event. We didnt get the model we wanted, but we did get a card after trying for more than a year to buy one online to only have the bits swoop them all up.

We purchased a DVD player that would not interface with our television. Eric helped us to select the correct type of player, made sure we had all the necessary cables, and was extremely pleasant and helpful to work with. Excellent service.

I came to Best Buy to buy a TV for my mother in California and Eric was absolutely fabulous. The best experience Ive ever had here!

Looking for new case for my phone, only person who approach me was ERIC. Explain Best Buy credit card. Great employee needs to be recognize.

A Best Buys associate by the name of Eric, was extremely helpful.Im sure I was looking confused, while trying to figure out what kind of micro card I needed for my dash cam, lots of different kinds. He approached me asking if I needed help. Which I was very grateful I didnt have to wander around looking for an associate to help me.He was able to figure out, and find exactly what I was looking for.Excellent customer service, and very knowledgeable.

Have bought any things from Best Buy in the past but will no longer shop with them after refusing to reinstate my warranty on a pair of lost headphones less than 5 hours after it was refunded and the broken headphones were found.

I was in last night and was helped by Eric. He was fantastic and extremely knowledgeable. He helped me find the perfect laptop and took the time to explain everything to ensure I understood all of my options. He is great to work with.

Eric was very helpful when I was purchasing a new oven, microwave, and fridge! Thank you so much!

Eric helped us today at best buy the service was amazing Eric was really helpful whit the deals on the iPads.

Eric was a very helpful employee. He’s very good at paying attention and is very friendly. I highly recommend asking him for help!

Sat 6:30pm - Was expecting the air to be stuffy & full of cologne like a middle school gym locker room, but this one didnt. Surprisingly the air was cleaner or circulated properly, something. Anyway, we were greeted at the door asked if we needed help right away and directed as needed. Im guessing there was a shortage of employees tonight because our wait was long. I guess that worked out because I was able to take the time to get online approval through Progressive Leasing to get the washer/dryer appliances we were looking for. Once we met the employee to help us it only took about 20min to get through the paper work and schedule delivery. We got out of there before closing (8pm) feeling good. The store representative that was at the door at the end of the night (Caiden, I think) even came out into the parking lot to make sure we got everything we needed.

Eric really took his time to help me find the TV that was right for me. I got a great deal and he was super patient and explained everything in detail! If you come to this store, ask for Eric to help you!

Eric was very nolible on helping me find what I needed I really apreceated him

I came to buy a printer and Eric was amazing helping me today!

We were looking to buy a refrigerator today and Eric A. Took the time to help us find the perfect one! Eric was very patient and friendly. The manager Brandon came by to introduce himself and made us feel welcome. They definitely have the best customer service skill here!

Came to the best buy in Murray and Eric assisted me with my purchases he was great!!!

Eric at Best Buy was great! He helped me find a new 4K tv for Xbox Series X =)

Bought a new TV. Gor a great deal on it and it wouldnt fit in my car so the young man helping get it in the car told me that Best Buy would deliver it for free for us! They did 2 days later and I am very pleased with my purchase.

Jackson the Store Manager and Liz with Geek squad were both extremely helpful and went out above and beyond to make sure I was Taken care of..Much Appreciated! Thank you!

Its a best buy. Its what you would expect. They didnt have a phone case for my phone even though my phone isnt that old but every other time I found what I was looking for

Had to make a journey but found a Best Buy with my item in stock.

Satisfied with our experience. They have quality products with competitive prices.The staff was friendly and will help you out if you ask and they are not too busy. The cashiers were polite and friendly. Easy to work with.The store was clean and organized.My only issue was the items we were looking for wasnt available so we had to go else where.

I wanted to thank Eric, great and efficient customer service!

Eric was had the best customer service ever I have in Best Buy I wish you guys have more people like hem.Brandon cam to help ti make sure everything was good. For real the best two people I had a great experience buying.

Bought a laptop. Customer service was awesome. I wish i remembered her name but the store partner helped break down what I needed out of my device and lay out a few options for me to ponder. Very helpful

In the midst of trying times, and a lot of businesses struggling with employee satisfaction, etc., etc., -- I walked out of Best Buy tonight so pleased with the customer service I received. And I owe that experience to Eric! The store was reaching its closing time, but he went above and beyond and explained everything to me in such great depth, and he made me feel like the only one in the store! I bought a laptop and Im so glad I made the decision to buy it from this location. Highly recommend! Thanks, Eric!

I went to Best Buy to pick up some accessories for my camera and Eric Allen was a great help. He provided me with a lot of great information that helped me to make a decision.

The people who works knows how to deal with customer. This is my best Best Buy!!

I was here for the RTX 30 series graphics card event, and I was extremely impressed with how they handled everything. They had a list and were able to make sure everyone was given a ticket in the exact order they arrived. As someone who arrived at 11 pm the previous day, I was very appreciative of the great organization. Also extremely grateful for the fair MSRP pricing. Well done.

Great store. The staff was very friendly and helpful. Wish they had PS5s in stock but oh well! Not their fault! Found what I was looking for immediately. Store was very clean and the AC was nice and cold! 😊

Eric in the computer department was awesome, very helpful and knowledgeable. He went above and beyond when helping us to buy two laptops for our family!

I came to best but to buy a microphone, and Eric took time out of his day to help me pick a color and everything. It was a great experience, 10/10

Jordan and Eric were very helpful and got us the best pricese possible to the best of their ability and I’m very happy with their services💯🔥

Usually my go-to place for special electronic pieces and the customer appreciation is totally awesome there for they will do their best to help you out even if they dont have the product it will help you find it if they can.One such gentleman directed me towards a Nintendo switch when it was impossible to find one and or get one shipped to you, he found one it was in Salt Lake upon a mistake and it was next to impossible to even order one at that time, it wasnt even in store and he gave some awesome effort and I feel blessed because of that effort because other wise I would have no other way to contact and talk to and play with my kids especially at that time of October 2020.So even if I think they might or might not have it I go there first and ask questions because these people really care about you being happy going out that door

So the store ship the wrong item to my house and then we went to costumer service and she had no idea what she was selling and sold above price for 300 more. And what more is that we had to travel to South Salt Lake to pick up the computer so great job on fraud.

Brandon was amazing, patient and kind as I was looking for a game that my son had been rewarded with. I initially was told, to ask the cashiers at the front and they’ll get it for me. Once I mentioned PS4 Batman game, she immediately started to ask a million questions 70 mph and with the rudest attitude! At that point I said I’ll look myself and to forget trying ‘NOT’ to help me. Ive already had a long day and it was only 3pm, but when I go into the store with the intent to purchase products, I would only assume to greet a customer service person that actually wants to be at work, even though it’s Sunday!! Otherwise give that opportunity to someone that’ll be nice, smiling and happy to be at work. Geez! If it weren’t for Brandon, my day would’ve been worse than it is now. I appreciate your help again Brandon, hopefully you don’t have to keep saving customers from that girl. GO Cowboys!!

Eric did an amazing job explained everything great. Especially promotions and credit information. As well as Colt for helping me trade in my Ipad! Great Service over all.

In and out in under five minutes. Well organized and easy to navigate. The store was clean and the staff was friendly. I appreciated the cashier trying to make small talk, though it was not necessary. He was very keen and happy to be of service.

Very knowledgeable staff members. Very good greeting engaging and thanking. They checked all of the options with us. even walking us through the best options for our needs instead of trying to sell us the most expensive option. would return

Came to Buy a 75 hisense Tv, had done my research came for that exact one. Met a sales person (Eric) he informed me on a few options and I actually with his help decided on another TV. Which I love. He informed me on promotions and even ran my credit for a inspire credit card. I told him my credit was bad and wasnt going to work. He insisted so we did. He put a $350 credit amount. I was approved for $1000. Walked out the door no money spent! Great feeling

Eric was wonderful! Very helpful attentive! Best rep they have at Best Buy by far.

I love this store. Eric gave me great service!

So I came in today and I was looking to buy a Sony X90 boom box. It was an open box so it was not where it was traditionally supposed to be in the store but a gentlemen named Eric came over and helped me out. He made sure to show me the specifications (battery life, speaker diameter etc) for each speaker I was looking at. He made sure to offer me a warranty with my product as well. Great service!

What can I say this store is always helpful, and has a variety of house hold items for sale

Eric was excellent to work with on the purchase of my tv. He is a great consultant to work with!!!

Eric was really good helping out with my new phone .. Many time I been atbestbuy ive never got someone to help me like Eric .. Thank you So much for you help .

I was looking for an Apple TV and had several questions about it. Eric was extremely nice and helpful in answering all of my questions. It was overall a great experience!

Eric was great on showing & my choices. I appreciated his help

I had a good time here and the employees who assisted me were friendly and knowledgeable. I did spend most of my time here window shopping and dreaming big. I spent a large amount of time here just looking around and was never harassed about anything.

Curbside pickup is awesome. Did all research on TV, ordered very easily online, was ready to pickup with half an hour. At pickup, they had small glitch, but were prompt, friendly, and respectful. Much appreciated! Kudos!

Just waited in line for nearly 3 hours to get a graphics card and was told right when I was about to enter they are out. Wish they had a better process that didnt waste 3 hours of my time!! Should have told me 3 hours ago they wouldnt have anything for me!!!!

I came to buy a tv and Eric helped me find the best deal and was super fast and polite and I had a great experience!!

The store used to have energy and great staff. Came in yesterday, it was like a graveyard. The greeter didnt greet, the sales staff seems annoyed having to help. The girl at checkout was a zombie with 0 customer skills. I get with covid staff is sparse but this was another level.

We came in to buy a freezer and we were clueless about specs and needs. Eric was so helpful and made sure we got the right thing. He also helped us get our item delivered safely to (and In) our vehicle. He spent a lot of time with us and made us feel like we were the only customers in the store. We could buy an appliance at a lot of places but the customer service really made a difference for us and we surely will return to this location!

They have a sales associate named Eric who was an absolute pleasure to work with. I had some issues with product price match, in which he was more than patient figuring out & maintained a great attitude.

I know theyre short staffed and theyre doing their best. The staff is always pleasant and they try to be as helpful as possible to people like me who cant find anything thats in front of their faces.During the pandemic they also handled insane orders with grace, as people like me tried to figure out curbside delivery. Love this location and will continue to go back!

Eric was really great it was the best service ever, I really enjoyed shopping he was knowledgeable and had great experience with what I really needed, I left the store as a satisfied customer

Chad and Eric went above and beyond to help me out in exchanging my defective insignia airfryer. They were very clear about the options I have plus they were super kind and friendly

Came to best buy to buy a Ipad, Eric helped me out, great customer service!

Caden provided amazing service while upgrading our phone. He didnt rush us and gave us so much information on the samsung phones. Will come back again!

Stay away from this store if you plan on buying anything Playstation related. No consoles available, some games are on display. Others games are hidden in their backroom storage area.Most frustrating part is I tried to do a basic purchase for a PSP Plus card to have the ability to play Playstation online. Best Buys computer system couldnt even process a basic transaction to activate a card that was on display in their own store.

Good place and knowledgeable staff. The only thing that I found confusing was nobody asked me if I needed help. I had to go find it. I thought that was like again Best Buy policy

Most knowledgeable and helpful sales team around. Very happy with this location.

I worked with Eric, he is a amazing guy. He helped me with my requirements. I recommend him.

THE PRICES ARE VERY REASONABLE AND THE STAFF IS EXCELLENT. I WILL CONTINUE TO SHOP THERE. GOD BLESS YOU ALL.

Im writing this review standing in this store. It’s been 40 minutes and no one has made contact with me yet. There are signs everywhere that say “Need Help? Check in with the host at the front of the store.” Problem is, there is no host at the front. Ordering from Amazon is quicker than waiting for a blue shirt to help.

We were helped by Adam first and then Caden and Gracia and all of them were awesome!! Came in and they were super understanding and figured out how to take care of us!Visited another location and they didn’t give as much effort.Definitely recommend this store and especially the workers listed above!

Eric was very helpful today. Such a nice and friendly attitude.

Nice place, i love the technology, i m fan of gadgets

I came here with my son and we came for a ps4 controller and they did not have it but eddie helped and made sure that we were able to get that controller shiped to us and the service was awsome thanks eddie.

They helped me pick the perfect gaming PC for my money, they helped me get the best tablet I could afford, they helped me choose the right work laptop, and they helped me pick out the perfect Wi-Fi router for my home (all on different visits, of course). Never condescending, never pushy - and if the person that was helping me didnt have the answer to my question they would quickly find someone who did. Say what you want about big chain stores, but Ive never had a bad experience here.

Eric was great and helped me find exactly what I was looking for. It was nice to be able to get what I wanted today, new and for less than the online giant was charging. Thank you for your help Eric!

Only came to Best Buy because Walmart was to slow to get me what I wanted. But I have shopped at Best Buy several times and always come away satisfied. The staff is knowledge and I like how they can pretty much tell you where everything is.

Eric gave us excellent help when we were looking for a Tv. He really knew how to help us, answer our questions and helped find a really great deal. He was a great employee 100/10!

Great selection and knowledgeable staff. Helped me find the best price.

Eric and Kyle from geek squad they help me with my cellular phone. Thank you. We will come again.

I have a package missing and ups has confirmed that it was lost, and Best Buy, with its worst customer service, keeps hanging up and connecting me with representatives that can’t understand or talk English. Worst customer service I have experienced, they should be ashamed of themselves and change their name to “worst buy”

Bought my dryer online and picked up in store. I was in and out within 5 min. Great service!

Super helpful staff found the one little connector thingy I needed in no time... I wasnt sure it even existed. Thanks!

I went to best buy to purchase a copy of Windows10 home. I picked up the box (which felt empty) and took it to the counter. I asked if there was usb or disk inside to which I was informed there was not, I would be e-mailed a code and given download instructions. The representative took the box from me and placed it behind the counter, because I would not need the empty box as it was just cardboard. I never received an e-mail. I called customer service to figure out what was going on with my $133 purchase, and after being blind transferred twice and told I cannot speak to the store directly, I was informed that I was sold a physical copy of Windows10 home...... Now I must travel another 40min to the store to inform them that I was never given the product I was sold.

Customer service was great! Erick helped me a lot and was very patient since I hadn’t decide which product I was gonna buy before hand. Very Kind and professional! Great experience!

Eric was extremely helpful and friendly. He’ll go above and beyond to help you out.

Eric gave us one of the best customer service we have ever had very attentive, spoke Spanish and let us know about warranty and options we had with our purchase.we will for sure be back and for sure ask for Eric again.

Best but is so cool and they always have what I need

Practically no one works at this store, and those who do are spread so thin you cant get any help... wasnt even busy. Going out of business?

I went to Bestbuy to purchase a IPad and the customer service was great from start to finish. Thanks a lot Erik for your service and advise! BestBuy Murray rocks, please visit them for outstanding service! Kudos Erik.

We had them install a refrigerator that was shipped to us from out of state. The price was reasonable, and most importantly, the crew was exceptional. Wes and Armando wore masks and booties, worked very professionally and efficiently (had to remove doors from both the old fridge and the new one to get them through the door), and cleaned up everything after they were through. They even sanitized the new fridge, removed all the stickers, and put in the bins and shelves before they left, so it was ready to be loaded.

I bought a television they gave me good service thanks Eric who explained all the guarantees

Andrew and Eric gave excellent customer service. Both were very knowledgeable and answered all my questions. Eric even helped me to the car with my new television.

Eric, Nathen and Caden were super helpful in explaining the different protection systems and programs they offer for our new devices. They even applied coupons and offers that we didnt know about which saved us money and got us a free pair of airpods

Erick was Excellent! Good customer service!

I was ready to leave and Eric asked if I needed help as I was walking out. He did a great job and I ended up buying two computer monitors for my home office.

Nice place to visit but I didnt buy anything. Very friendly staff

The associated was muy profesional and friendly

Eric was very helpful and courteous— which I appreciate because your store is always busy! Five stars for sure.

I had a great experience. Eric helped me out and he was stellar.

Eric was very accommodating, answered all questions. Very friendly!!

Went to the Best Buy in Murray and Eric helped us so much! He was super personable and made sure we made the best purchase. He also informed us of other deals going on in the store. We had issues getting the tv in the car, and he even tried to help us but we ended needing to get our other car and he said we would hold onto to our tv and keep it safe for us until we get back. He was a huge help and we love our tv. For the best customer service definitely go to Best Buy in Murray and look for Eric