Im very impressed and appreciative. I was in town for a car show. On the trip down from Ohio, my Challenger had several warning lights come on and I wasnt sure of the exact problem. I called Addys late afternoon on Tuesday, they told me if I could get there early the following morning they would check the car. I got there 730am on that Wednesday, they had the problem diagnosed, fixed and back on the road by 1100am. Thanks to Shawn and all the staff at Addys. It was a great experience for a major problem.

Honest, professional team throughout the buying experience. Addys had everything ready, each step was prepared and it was a quick process. They gave me a great offer on my trade which helped greatly. They went over my new 2021 Ram Big Horn in total and was not happy until I was fully satisfied and ready to drive. My only negative so far is the promise I would have my rear bed cover in a day or two and I am still waiting. But overall this is a great place to purchase a car. I highly recommend Addys!

Great experience every time. Went over how to build a truck with Alisen over the phone and was shocked how halpeful she was about trucks motors and diesels. Sales guy was great and friendly and managers very helpful. Ended up not purchasing due to my own issues but when I can it wil be from them. Thanks

Absolutely avoid them. Classic bait and switch like they have done to many others that I found in web reviews. They do not honor their website trade-in values/online deals. Drove 2 1/2 hours to get a vehicle. CJ Myers (Gen Manager) offered me 10k less than their website quoted me. Furthermore, he laughed and said go somewhere else then when confronted. He was very condescending and treated me as if I were ignorant. I stood my ground and after an hour of confrontation we agreed to pay 5K more than I had planned since I drove all that way. Just wanted to be done and leave with the vehicle I came for. To top it off, went out to do the final inspection after it was detailed and noticed that the left side of the vehicle had all the chrome upgrades around the windows and door (standard on the Limited) but the right side had the generic black trim. So much for quality control and checking you vehicles. The service manager said he would get the trim ordered and send it to my local dealer for install since I live so far away. Im waiting to see if that actually happens...doubtful, but will keep elevating to corporate if needed. As far as the salesman, Zach Phipps was great and actually appeared embarrassed about the offer and the disrespect shown by his manager. Mike Addy, I am surprised you allow these things to happen in your business. I will continue to share my experience with everyone I can.*****UPDATE*****It’s now been 3 months and having to call them every two weeks about the missing chrome trim. It finally arrived at my home. One of the chrome trim pieces has a dent in it and I’m missing pieces. This dealership is a joke. Traded this truck and upgraded to a 2500 just for the fact that I don’t want to own anything that came from them. Addy Dodge is the worst dealership I have dealt with.Take your business to Lake Norman Dodge in NC. Best experience and customer service ever.

To follow up on my previous review, I ended up at Myrtle Beach Ford, they helped us get issues resolved with Carfax and I ended up with the convertible I wanted and my husband bought a truck. I definitely wouldn’t recommend Addy’s at all!! Horrible Customer Service!!

Service Advisor George Strumke is amazing! He got me in and out extremely fast! 10 out of 10 recommend! Thank you George :) I’m telling everyone to go see him! 👍🏼

While on vacation, we had an issue with our truck and the check engine light. Contacted Addys Harbor Ram on short notice before heading back to Atlanta and received extraordinary service. They made us feel like our issue was the most important problem of their day and they had us repaired within 24 hours. The service department stayed in constant contact with us with the first call less than 3 hours after dropping off the truck. We vacation in this area each summer and now we have a place for any vehicle issues we might experience. They work on anything and if their daily service is what we experienced, you will have a first class experience!

Excellent service. In and out on time. My service advisor Bryan made sure I was satisfied with the replacement of my radio before leaving. He went above and beyond

Roland was great and kept us updated while we waited for our truck to arrive. This was our best experience EVER in purchasing a vehicle. Our insurance company was notified prior to our closing the deal. Everything they said and promised prior to the deal was the same on trade in day. Honest and trustworthy. Pleasant people all of them. Thanks again especially to Roland!

This was my 2nd oil change since purchasing my car here, they do a great job and in a good time. They always provide great customer service

I bought a 2019 Promaster van and have had it serviced twice so far. Love the service writer Jeremy, made me laugh the whole time. The service was very good the people in the service area treated my vehicle exceptional well. Jeremy brought it into the waiting area for me so I didnt need to walk out to the parking area and get it. Very nice people at Addys I will buy there again in the future

Zack and Jamie are the best. Even though I did not purchase a vehicle at this time, they went out of their way to put me at ease with the buying experience. No pressure at all. I will definitely be back when I decide to purchase a vehicle. One of the best dealer experiences I ever had. Thanks again guys.

Traded my vehicle in for a more then fair price and left in the vehicle of my dreams! Great service definitely recommend them for car purchasing.

If I could provide 0 stars I would!! Went in prepared to purchase 2 vehicles. We were blindsided with a Carfax on both vehicles with an incorrect date on the report and were offered no help or instruction on how to get it corrected even though we provided receipts with correct dates!! HORRIBLE CUSTOMER SERVICE to say the least!! Obviously this dealership is only interested in THE QUICK SALE not Quality or Customer Service. If they knew the meaning of Customer Service they could and would have helped get the corrections made and make the sale and we wouldnt be posting a negative review all over the web. Hope they learn their lesson but most likely they will try to delete this review or try to hide it. DO NOT SHOP THIS DEALERSHIP IF YOU CAN HELP IT AT ALL!!!

I just wanted to say I bought my Dodge Ram at this dealership and they have been so nice to me and helpful and courteous and very very respectable every question Ive ever asked they have answered it or they have told me what to do to fix my problem that goes with my radio Im rotating of my tires and giving me a really good price on my oil change I have nothing but good things to say about this dealership I highly recommend going there I would go no place else

Traded in my Jeep and walked out with a beautiful charger with low mileage and all for the right price. Couldn’t have done it without the amazing sales and service department. George, Rolland, and Glenn are awesome!! Thank you for making my dreams come true 😁👏🏻👏🏻 Totally recommend 👍🏼👍🏼

Horrible experience. Was asked on a date infront of my kids while trying to purchase a vehicle. At this point I was 1 month into searching for a vehicle and due to the exhaustion of looking for a car and also the extreme discomfort made by the salesman I agreed on a truck just to get the ordeal over with. I am unhappy with my vehicle, unhappy with the unprofessional that lead to me rushing a purchase. 6 months later I detest the car Im driving. Avoid at all costs!

Zach was a great sales man, and very patient. My husband and I have twins that get crazy at times but Zach joked around with them and made the waiting process a little easier. Eventhough we went back and forth a few times between cars Zach was able to get us exactly what we needed! Thank you so much for great customer service well be back for sure! (This is our third car from them, we love it here. Everyone is always wonderful to work with.) Definitely recommend Addys!

Had a sudden emergency with my jeep, and the dealership handled it with class, and courtesy. Jason, Gardy and the whole team made my transition to a new car seamless and painless. Definitely the best place to buy a truck or a jeep or any other car in the strand.

The staff at Addy’s Harbor Dodge Ram are fantastic. They were more than helpful and made the purchasing process easy and comfortable. If your looking for a new or used car or truck give them a try, you won’t be disappointed.

Their service department is a train wreck! This is the second time back to back there has been issues with a SCHEDULED appointment.I arrived at 8:30am to drop my Tam off for a 9am appointment only for them to say “your appointment is for 4pm”. I showed the email confirmation as well as the mobile check in they sent me confirming the 9am appointment. Brian came back with “ well we are 2 1/2 hours behind. How’s that you literally just opened.The other service advisor chimed in and said “ the appointment is only a check in time we aren’t sitting around waiting on your vehicle”. Wow that’s an educated response. When I asked for a manager there wasn’t one working just like last time.I mentioned I was going to another Ram Dealership and they were totally ok with that. Amazing customer service... Addy Harbor you need to do better!

Service staff was welcoming, upon diagnosis of my vehicle I was given option. I requested that I call back with an answer and they were accommodating. I called back and they asked for the work to be done. My tires were balanced and rotated, my ac blower was replaced and my oil was changed within 5 hours.

From Crystal in internet sales to Burt the sales associate I dealt with and all the staff, my experience was way beyond typical expectations at a dealership. The Truck I was interested in was waiting out front when I arrived, the purchasing process was quick and painless ( Financially and mentally) I hope it will be awhile but when the time comes I will be returning to Addys. I cannot express enough, the friendliness and helpfulness of the entire staff. I feel like a kid on Christmas morning...

Quick and easy. Jeremy was very helpful and informative. He is definitely an asset for Addy’s

Zack showed us a few vehicles and was up front about them. We were able to get exactly what we wanted. No hassles or pressure.

Our salesperson was amazing. He walked us through the process and was extremely knowledgeable. If ever needed again Addy’s is the place to go!!

Great service here with reasonable wait times! I have both my vehicles serviced here with no problems at all. Service advisor was knowledgeable and friendly. I would definitely recommend this place.

Roland did an excellent job, I recommend if anyone needs a vehicle or have an idea of what type of vehicle that you would like he can help design it like he did my 2021 Ram 3500 customize. Go ask for Roland and he can help you out. And financing is exceptional well. Thank to the big buy.

My experience with Abby Dodge was pleasurable, They are a great team to work with and they do their best to meet your needs. I drove home that day in my new Dodge Charger. I would also like to thank the service department for their help also, way to go Abby Dodge For the team you have put together to serve your business.

Great experience from start to finish. From Zack to all other areas like sales, finance, insurance and service everyone was professional kind and courteous. I truly felt like part of the family. Had great vehicle selection and sales staff was not all over you and pushy. Actually got to know me and what I truly wanted and needed in a vehicle. I have bought from others on the Grand Stand and Addy’s was far and away the best experience I have had.

Our salesman Eric, was excellent. No pressures. Was very knowledgeable and accommodating to our needs. Gave us a fair price for our trade-in, and well within our budget.Everything was done accurately and in a timely matter. Would highly recommend them. Thanks Eric. Fantastic vehicle.

Very rewarding. They were very pleasant to work with. I highly recommend buying a vehicle from them. I was treated very nice from all of their staff and got a real deal on a vehicle I bought.

I have purchased several vehicles throughout the years and dealt with my share of car salesmen. The salesman at Addys (Roland) was the best salesman I have ever dealt with by far. He certainly deserves the recognition and is an asset to Addys Harbor Dodge. I will definitely be looking for him when I return.

Traveling and had trouble with my trucks steering. The service department was quick to troubleshoot and remedy the issue to get me on my way... at no cost. Thank you very much to Addys Harbor Dodge!

Had warranty work done there. Scheduling was timely and appointment was on time. Only took about 45 minutes and no more issues to date.

Not as good as pre covid. 34 hrs. In service I got no phonecalls. I called 5 times. WTH

Sales team is awesome, great car buying experience. Grady and the team did an outstanding job.Mark up on parts from their parts department compared to Mopar.com is laughable.

Came here for warranty work. Quick in and quick out. Listen to my concerns, diagnose the problem and quickly fixed it. Great team of people. while waiting was walking outside even the sales staff were polite not hounding or pushy. I will definitely get worked there again if Im in the area.

Needed starter on my 300 nice place staff cool, the price was very reasonable

Roland Dumont and entire staff very helpful. Great team.

Delayed shipment. Wrong part per my local Jeep dealership. Phone calls to the internet parts sales no answer. I have left so many voicemails, Ive lost count. No other person at this dealership can help.Dont use these wise-guys! Learn from my mistake.

Great car buying experience! Jeff & the rest of the staff are awesome, always get me what I need at a great price. Ive been to other dealers & they dont come close to the exceptional service & quality vehicles Addys gives.

The staff always does a great job helping their customers! Recommend them to everyone I know!

Toby in parts is great. Sold me a hard to find wiring harness for a customer that my local dealer could not find. Shipped it to me in 2 days and I got my customer going again. Many thanks!

Not good to get a hold of over the phone go in person very nice very personal got in got the things that I needed to get done and out very quickly

3rd vehicle bought from Addy’s. Great experience willing to help in several ways. Roland was amazing at fulfilling what I wanted to get. Loving my new ram

Addy’s has been providing excellent service to all the makes and models within our family of vehicles. Thank you for the great customer service and the reoccurring coupon for an oil change.

Fixed my truck right. After taking it to the other dodge dealer down the road twice, I finally took it to addys where it was fixed right the first time.

Addy’s is a great place that offers a good service. They are accommodating and have helped me a lot during my vehicles situations. Vaugh is amazing! Had a misunderstanding for which I overreacted at one point but all in all they are an awesome team!

My husband and I bought a Dodge Durango from here today. Jason Polito was our salesman and was by far the best car salesman we have ever dealt with. The whole process went smooth and stress free. Everyone we talked to made us feel welcome and valued. We will definitely only be purchasing from here in the future.

Grady is so helpful! If you are looking for a new vehicle, I recommend seeing him. He was able to find us the car we were looking for and get the pricing, financing and payment right where we needed it! He was attentive, patient and extremely knowledgeable of the vehicles themselves and Addys inventory.

Purchasing a new vehicle can sometimes turn into a nightmare due to sales pitches/deceitful advertisements etc. Addys ensured this wasnt the case! No need to haggle or feel aggravated with the sales pitch. The salesman Phillip and Manager Tab were both HONEST gentlemen and truly provided an excellent new vehicle purchase experience. They were honest, upfront, answered all questions/concerns, provided an incredible offer beating out all competitors and made sure I was truly happy. I highly recommend Addys Harbor Dodge and I am extremely happy with the purchase of my 2020 Ram 1500 Laramie Longhorn edition. I had a specific color/options in mind and they had no problem ordering it directly from the factory after searching through inventory and discovering no exact matches. I HIGHLY RECOMMEND THIS DEALERSHIP for their professionalism and honesty.

I am writing a review for my brother. Michael Green I want to especially thank. geremey Reichert for his service. He went above and beyond. To assist me with my vehicle. I would highly recommend your dealership. Excellent service department and staff.

Great service couldnt have asked for anything better.

Awesome job and they fix my car on first visit!

Everyone was very friendly and professional. They went out of their way to help me and get what I needed. Fast and efficient service and made me feel valued as a customer.

Service Dept was amazing. I took my truck to 3 dealer with no luck but these guys found the issue and fixed. They were friendly and professional.

We had an excellent experience at Addys Dodge! Our salesman Roland Dumont was fantastic and we will definitely do business with them again.

Got a 124 Spider from them. Im in the business (I do detail work) and can tell you they run an extremely streamlined process and have great pricing (the reason why I drove over an hour to their dealership).

Jason Polito is an awesome salesman! There were a couple of bumps in the road with my purchase, nothing from his doing. He followed through making sure me the customer received what we were expecting per the advertised listing on the website. He went above and beyond and put me the customer first. He fought the fight and ending up winning. Throughout the process he never pressured us into anything while looking out for our best interest. He is young, but don’t be deterred by that he is very knowledgeable, patient and got the sale done. I would highly recommend him with your future endeavors. He even went to Dunkin and bought me a coffee, for a Northerner you know how much that means.

We live out of town but Addys Harbor had the Fiat we wanted!! The sales people and sales manager had everything ready for us when we arrived. A very low stress transaction and very friendly and well informed staff. We would highly recommend buying a car from Addys Harbor Dodge Ram Fiat! Thank you so much!

DO NOT GO TO THIS DEALERSHIPI brought my brand new 2021 Dodge Durango to them for a radio issue a month after I bought the vehicle (January of 2021). They said an update was coming out to come back in a month or so. I went back for an oil change and to see if there was an update for my radio. When my car was brought back to me I asked about the radio and the tech said no one told him to look into, I asked him to take it back and look at it. Brian one of the service receptionist did not even agnolaging the radio situation. After they check the radio they said it needed to be replaced and they would be ordering one. I received a phone call the next day saying it needed to be scanned to be ordered. I spoke with the service manager Jason about Brian not listening to my concerns. Jason said he would personally order a radio and it should be 2 1/2 weeks for it to come in.Didn’t hear from him or anyone so called about 3 weeks almost a month later. I spoke with multiple people in service and no one could find the RO for my radio. I called Jason and left 3-4 messages to call me. When I didn’t get a response I went to the dealership to find out my radio order was canceled. I never received a call explaining why it was canceled. So I asked to speak with the manager above Jason, I was given CJ’s phone number. I called CJ multiple times with no response. So again I went to the dealership to speak with CJ this time(May 2021). CJ is sexist. He spoke to me in a very condescending manner. I asked for the phone to speak with someone about everything. CJ said here you go and good luck. My point is don’t go to this dealership if you want professionalism. Don’t go if you are a female!

I recently purchased a new 2020 Ram 15000 (Limited) truck from Addys Harbor Dodge. This was the second truck Ive purchased from this dealership within the past two years. On both occasions, my sales consultant was Grady Crawford and, I must say upfront, he is overwhelmingly the primary reason I continue to buy from Addys. Grady is knowledgeable, experienced, and his overall demeanor is nothing short of stellar. In that regard, he is extremely patient and consistently does whatever he can to make my purchasing experience end up on a positive note.The primary reasons I could not give the dealership a 5 star rating are:(1) there needs to be a better system of communicating within and among the departments within the dealership and (2) the paperwork piece (that we must complete) needs to be slower paced to ensure buyers (like myself) clearly understand what each piece of paper means.With the exception of the dedicated time Grady Crawford spent with me, the culture of this dealership seems to primarily focus on getting the deal done and getting the buyer out the door with all due haste. While this isnt always bad, there needs to be a better balance between this approach and showing a higher regard for the customer focus piece of the process. Simply put, I felt somewhat rushed from the time I was turned over to finance department, until I drove off the lot-------which left me feeling somewhat like I was just a number.Not only that, the parts department, in particular, needs to communicate more effectively with customers when requested to do so by the sales department. Specifics regarding this particular concern can be obtained by gathering information from my sales consultant.In summary, I purchased a wonderful vehicle from this dealership, my sales consultant was super, and the overall buying experience was positive. With some tweaking and additional employee training in a few areas, this dealership has the potential to fully earn both my trust and business moving forward.

The most peaceful oil change I have ever had. Drove up, checked in, got a Mt. Dew and sat down. In just over an hour, the oil change (and tire rotation) were completed. They thanked me for my business and I was on my way. I wish all service visits could be like that. Thanks Addy, will see you again.

Was recommended here by a friend and told to speak with Grady. As soon as we met, I understood why my friend spoke so highly of him! He was AMAZING and incredibly helpful from the moment we stepped foot in the business. He made the process of buying my first car as easy as possible and helped me with absolutely everything I needed to know. Everyone who helped us that day was wonderful as well. I would recommend everyone go see Grady if you’re looking to buy a new vehicle, he is the BEST.

I have been looking for my truck for months and finally found it at Addys. I got to say Tad the manager listened to what I wanted and made the deal, Laura the F and I manager was very friendly and made the whole process easy and quick. THANKS GUYS LOVE THE TRUCK

Good selection on most vehicles. Friendly staff

We bought our new 2019 Ram 2500 diesel truck here. Everyone who worked here was happy and helped us get our truck to us as soon as possible. Come check it out if you are looking to get a new car... They also gave us a very good deal on our trade in.

The service department is amazing at Addys! Got my new car checked out for an issue and had it fixed within a few days. Waiting time was 3 to 4 hours and it was done in half that time! A++++ rating from me!

I have walked around the showroom and the truck lot, sat inside the showroom for 45 minutes so far. I am still here waiting to be approached or greated. I want to buy another truck and all these people can do is surf on their phone, make small talk with eachother or sit at their deck and sing to themselves the lyrics of the songs on the radio. Not a single hello. I will not do business here

Awesome fast trade in deal!! Excellent salesman Zach!!

The service advisor was very pleasant and knowledgeable my vehicle was in for an oil change the service was quick. thank you

Jaime and Sean helped us out tremendously ! Went above and beyond to get us in a great car! Thank you! Recommended Check them out!

I came in for a recall and they were the most friendliest men ever. I enjoyed my visit there to the utmost. The man that brought me home and took me back to get my car was awesome as well. He was very much a gentleman.Thank you for the awesome experience.

Update: The parts didnt fail. They were installed improperly on your part. The rear end was whining from the moment I picked it up after you completed the repairs. Do not try and pawn your techs install mistake on a tune. Also, I provided parts at your service advisors discretion. I have the email he sent me of all your part numbers required for the job so I could get them myself because he told me it would be cheaper and thats what he recommended.And to much torque on my driveshaft? Thats not even the part at question here. But dont worry, I sought repairs from another repair facility and they properly adjusted the pinion depth and wouldnt ya know it the whining noise went away. So thank you for not taking ownership in the fact that maybe yall did do the installation improperly and solidifying the fact that after purchasing THREE vehicles from you, there will not be a fourth.Took my vehicle there to have a creaking noise diagnosed. They came to the conclusion I needed an entire rear end on my truck. Almost $3,000 later I pick up the truck, and I still have the original creaking noise, along with a whining noise because they set the improper pinion depth on the rear end and refused to fix it. I went to two other shops to have the whining noise diagnosed, one of them being another Dodge dealership, and both stated the cause of the whining noise is due to improper installation from Addys Harbor Dodge. So this dealership put an entire rear end in my truck and charged me for it, installed it improperly, when there was nothing wrong with the original rear end in the first place. The other Chrysler dealership immediately diagnosed the original creaking noise, and was baffled that Addys missed diagnosed that in the first place. If you plan on taking your vehicle here for an extensive service, I highly recommend you get a couple other opinions from shops so you dont go through the same ordeal I did. I now am still saving up to be able to afford to take my truck to another shop and have the entire rear end rebuilt again to fix their mistake. Ive purchased three vehicles from this dealership over the past 6 years and would have assumed they would have taken a little bit better care of me.

Service department was very helpful and made a bad situation into something that was not a problem for our vacation.

The dealership is clean and nice. The salesmen are not pushy. The service department personnel are pleasant and engaging. The waiting room is large enough for social distancing.

I didn’t think i can get in a car i want but because of them they put me in a car i want I appreciate it them. so ill highly recommend if you got to them . forever blessed and humbled.

Prompt, courteous, professional attention to detail EVERY TIME I have had my automobile serviced at Addys!

Great service...very friendly service. Special thanks to Geremy for making my experience as stress free as possible

I always get my vehicle serviced here. Fast service and friendly staff

Jess in the Service Department was great to work with. Kept us informed and did it with a smile.

Really nice place to buy a car I bought two cars there, the salesman is very friendly and helpful.

I look for professionalism effort care and diligence to solve my car issue. You guys provided that from the time I came through the door and thats appreciated. Keep up the great work!

A great experience! Addys Harbor Dodge went above and beyond every other RAM dealer in SC, NC, and GA to get me the deal I wanted on my 2019 RAM 1500. We made the deal online and all I had to do was pick it up!

Great atmosphere with friendly people who take the time to get to know you personally.

Always enjoy stopping by Addys, service and sales have always treated us well, look forward to future business

Service department service peow and mechanical the best. I feel any problem I may have will be taken care of quickly as possible and bestt rate.

We were impressed with Eric we went in and came home in a new Ram 1500. They gave us the best price than anyone that we had visited. Eric, thank you!

My technician named Vern did an outstanding job by providing the best customer service possible. He kept me informed of the whole service process and let me know of future services that I need to get done on my truck. Thanks Vern and Addy’s Harbor Dodge Ram dealership!

Great dealership.. absolutely no high pressure sales tactics.I got a new Dodge Ram at an incredible price..

Bryan has great customer service.

This dealer ship was the worst experience I ever had purchasing avehicle. The dealership is run poorly and the owner hides behindhis employees and doesnt address the real problems he has head on.I will never buy another car here or recommend anyone too.

The service department went out of their way to help me with a battery issue my 2500 was having. They were courteous and helpful. They got me in and out in about an hour.

Took my car here twice for service and they were great. Did the service in less than 2 days each time and they called me right when it was done. Highly recommend!!

Got a really good deal on my ram 1500

Very hard working and helpful service advisors. Would def recommend for service

Very nice and non pushy staff

Had the oil changed on my Rebel recently and they did an awesome job. Vaughn was great and they had me back on the road quickly. Top notch!! Thank you Addy’s!!

Our car experience was very easy and smooth. We started off on the internet and emailing then we went in for a test drive. Our salesman had the car waiting and clean when we pulled up. We were very pleased.