user
Cars R Us
7851 SC-544, Myrtle Beach, SC 29588, United States
Appearance
Cars R Us
Comments
Ry
Review №1

We had a Great experience. Jim was outstanding. Thanks again

Lo
Review №2

Another awesome purchase. This might make 5 or 6 I have bought from these guys over the years.

To
Review №3

Friends bought a truck from here. They were thrilled with their experience.

Di
Review №4

She was Excellent in her customer skills and helpful wish I could remember her name

St
Review №5

Absolute best car lot! We had a fantastic experience here! Everyone was so nice and welcoming! Pricing and financing was great. Will definitely return to purchase future vehicles!

Do
Review №6

Nice people and very knowledgeable.

Al
Review №7

We bought a 2004 Toyota Camry from here 2 months ago and still no issues with the car. They definitely have good quality cars and if there is an issue they fix it. Very great customer service. They are very friendly and aren’t pushy when it comes to putting you in a vehicle. They make sure you get what you want. Definitely coming back to buy another vehicle.

Su
Review №8

What a great group of people. Jim, Tracy and Cecelia are so nice and very funny. They even brought my car to me. Would definitely recommend this place for a car. ☺

ed
Review №9

Best car lot in the area. Family owned, took great care of my wife and I. Bought a vehicle 5 years ago and have had no problems at all. Satisfied customer who will purchase from them again.

Ja
Review №10

My first time buying a car, and the staff and owner were incredibly helpful and personable. Their attention to detail, and willingness to explain anything I didnt understand was admirable and appreciated. Thankyou guys so much for helping me into a new car!

jo
Review №11

Having lost my vehicle to Hurricane Florence I needed a vehicle. No one else seemed to care about my dilemma or my need to get a vehicle within my budget that would be dependable as I am disabled .Ive never been treated by any other used car sales places with the dignity and respect I was given by these wonderful people. I will definitely recommend cars r us and will be back to trade up in the future. Im so appreciative and have only good things to say about my car and these wonderful caring exemplary people .

Ar
Review №12

Absolutely wonderful experience!!! So kind and helpful. Went out of their way to help me in every way. They have always had a very good selection of used cars and I would recommend them to everyone.

Jo
Review №13

Bought a vehicle with a tire pressure light on. No big deal. After leaving the lot within 50 miles my dash board began to light up. ABS, lean codes, there’s a strange electrical clicking in the rear panel, also there was about 3 gallons of water INSIDE the rear door! Someone is clearing codes and selling “good cars”. Enough complaining, I’m going to make some lemonade.

Go
Review №14

My friend and I purchased a Yukon from them. It runs very well also we got it for a fair price. Very honest and they have a great inventory. I would recommend Cars R Us.

la
Review №15

Took great care of me. Made sure I left happy. Great car, great price.

ka
Review №16

I have purchased a couple vehicles from them and went above and beyond for me, as far as payment, quality of the vehicles. More than just a car salesman. So grateful to all of them. Will definitely be back!!!

Th
Review №17

Make sure you get an independent expert to check out any car you plan on buying from them. A friend got a car there and it had broken motor mounts.

Ji
Review №18

I drove from NC to this dealership and bought a car from them. I am so grateful for this experience! the process was simple and fast!

Ra
Review №19

CARS R US ARE LIARS AND WILL LIE TO YOU JUST TO MAKE A SALE!! I WILL NEVER EVER CONSIDER BUYING FROM HERE AGAIN!! The only people who leave good reviews are those who have worked there obviously. I ADVISE PEOPLE NOT TO BUY FROM HERE!!FUTURE ADVISE TO ALL USED CAR BUYERS: BEFORE PURCHASING TAKE THE VEHICLE TO A MECHANIC UPON TEST DRIVING. PAY $25-50 FOR A FRONT TO BACK INSPECTION SO YOU K.N.O.W. WHAT IS WRONG WITH THE VEHICLE. DONT EXPECT CARS R US TO FIX ANYTHING BECAUSE THEY WONT. THEY WILL LIE TO YOU.

ch
Review №20

Careful what you buy. Lots of SALVAGE TITLES.

Sa
Review №21

Very helpful and courteous people. They understood my needs, wants and budget to help me get the right vehicle.

Mi
Review №22

These are very good people and help you when you need it. Were going through financial problems right now and they didnt hesitate to help so I highly recommend you get a car from them!!!

Ga
Review №23

Every one there is awesome and nice ....great place to buy a car

St
Review №24

Bought 2 cars from them. Both great looking forward to next one. Thanks

J.
Review №25

Its okay

Sh
Review №26

DO NOT GO HERE TO GET A CAR!!! I was tricked into thinking I was going to get a 2005 Chevy Equinox for around $4,300 that I absolutely loved. However, the dealer and owner of the place turned around and say its actually 1,250 more than what they told me to begin with. Very untrustworthy and misleading place, they do not stick to their words. You are much better going off to any of the other dozens of car places here in Myrtle Beach.

Da
Review №27

Very friendly people easy to work with answered all my questions I bought a vehicle

Br
Review №28

Wonderful people!! Love my car and even after they knew I was going to buy it they found a switch was broken and ordered it from the dealer to replace it for me !! Im very thankful I found them and my new car !!

Ch
Review №29

Very helpful! Jim Mann is a good man.

Ti
Review №30

I have been doing business with them since 1998 ! I would not trust anyone else in the area!

da
Review №31

Very friendly people Cecile was very nice!

Wi
Review №32

Thanks my ride is one off it kind low miles clean no problem

al
Review №33

These people are the best Jim and his associates they actually care about their customers !!!

Ja
Review №34

We would like everyone to know NOT to do business with Cars R Us!! Jim, the owner, was as nice and friendly as could be when purchasing the van from him. Jim showed us the van with all the great features; remote start, power sliding doors, dvd system. Advertised all as working. He pulled down the dvd displays stating, “look at this guys, dual DVD players, won’t the kids love this on road trips?” This was exactly what we had been looking for, mind you we’ve been shopping for nearly 3months. We are having our 4th child next month and our oldest is only 6yrs old. So the add’l, higher priced features, were exactly what we needed. (Jim had a van on the lot without these features for much less)So we purchased the van and upon getting home and checking the dvd system, it doesn’t work.We had to take the van back anyway for Jim to fix the TPM sensors and perform an oil change(which he stated he’d do at the time of sale) so we told him about the dvd system upon dropping off. He says, “No problem, we’ll take a look at it.”We pick up the van later that day and he tells us, “his mechanic didn’t have TPM sensors, but we could go to Walmart and they’d do it for $30 bucks” he then says “mechanic said the oil was fine, and he also said he couldn’t figure out the DVD player either.” So Jim then advises us to take the van to Chrysler so they can show us how to work the DVD player.We do so 7 days later; which by then we started noticing the van making harsh shifts in between 1st and 2nd gear, the engine was having a noticeable ticking sound, and finally an “oil maintenance required” notice; which was permanently displayed in the dash.Chrysler states the van was in for repair of the dvd system back in 2013 but due to the $900 cost to fix they decided not to. The TPM sensors are $202 to fix. Oil Change: $25. The harsh shifting: needs a TCM update and transmission fluid flush $276. The ticking: Worn Rocker Assemblies $1450.We went with the oil change and the transmission flush. The total cost we spent with Chrysler was $336. Not even 2 weeks after buying the vehicle. There is still a $1400 “rocker assembly” that will need to be repaired. This news was somewhat expectant, as it is a used vehicle, but we didn’t think to this magnitude. Notice: our DVD System wasn’t fixed either.We called Jim to let him know on what Chrysler said. Also, we asked Jim to let us keep the $500, that we owe him from the $3000 down payment, so we can use that towards the repair of the DVD system. Jim tells us “No, no, no absolutely not, you still owe me that money. You were actually supposed to bring it to me over a week ago.” He asks us, “well did you check the DVD player before you purchased it?” I said, “no, we took your word for it when you presented it as a working system.” Jim then says, “it’s our fault we didn’t check the dvd system before we purchased the van and to just buy iPad’s we can put behind the headrests”.Does he mean iPads I would have to purchase in order to be able to do this??I continued to explain myself to Jim stating, “we wanted a van with the features you advertised as working, if the dvd system wasn’t important to us we would’ve bought the van on your lot for $2000 cheaper that didn’t come with a dvd system. That’s what we wanted, that’s what you made us to believe we were buying!”Jim continued to say, “its not his fault, too bad, you owe me the $500.”Even after I asked him, “how can you feel good knowing that I have to take money away from my family to fix something you made me believe was working?”Jim states, “DOESN’T MAKE ME FEEL BAD AT ALL!”We just hope that all potential customers of Cars R Us can have the opportunity to read this before they decide to do business with them Or at least check EVERYTHING and DO NOT take their word for it.

Ro
Review №35

Quick to get me in a car but slow on everything else. Bought my car in June and finally gave up in August on getting the repairs.

Ab
Review №36

Liked it there they have a wide range of cars to choose from.

Be
Review №37

Very nice place!

Za
Review №38

Great dealership to do business with!

li
Review №39

Great place to buy a car!

Di
Review №40

Really nice people, great customer service !!

Du
Review №41

Very very rude. Horrible customer service, cars are bad quality.

li
Review №42

Dont buy anything from this car dealership told me nothing was wrong with the car now all the light are jumping on and off........

Pa
Review №43

Great service!

Ch
Review №44

Lied about prices

Al
Review №45

Excellent dealership

Ge
Review №46

Salvaged titles

mo
Review №47

Good deal

Si
Review №48

Not a great selection

Ji
Review №49

👍👍👍👍Love these guys

LU
Review №50

Very good attention

Fe
Review №51

100% professional

ca
Review №52

Excellent

Information
28 Photos
52 Comments
4.2 Rating
  • Address:7851 SC-544, Myrtle Beach, SC 29588, United States
  • Site:http://carsrus.info/
  • Phone:+1 843-903-2886
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–3PM
Similar organizations