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Home Improvements USA, Inc.
480 Industrial Dr, Naperville, IL 60563, United States
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Home Improvements USA, Inc.

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Am
Review №1

I throughly appreciated working with Home Improvements for the installation of our new roof. Not only did we need a new roof, but we also needed to add venting. Our installer was able to identify the venting problem for us, and we are so thankful he did. We received a new roof, proper ventilation, a new chimney and are very pleased with the results. For quality and complete work, I would recommend Home Improvements without hesitation.

Mo
Review №2

I was so impressed with the outstanding job done to replace my roof and skylights. Not only was Home Improvement professional, timely and efficient, they went above and beyond what they were contracted to do. Steve, the owner even came out to tell me that they were going to do an extra step in repairing my roof at no charge. They also did an excellent job finishing the inside of the skylights. I have had much experience with other contractors and these people were clearly excellent and professional.

Ma
Review №3

The installation was efficient and received great service. Hugo was super knowledgeable and courteous to provide me with all the information. The last two or three years I had problems with water seepage coming through after the rain. Once the work was finalized in May these several rain days No More !! No more worries of having water coming through due to the overflow of the water from gutters. Extremely satisfied !!😊👏

Pa
Review №4

We were very impressed with the quality of the gutters and gutter guard product and installation. The office personnel and installation crew were very professional and cared about us as people making sure our needs were met in keeping our home safe and dry! They dont try selling products or services you dont need. We look forward to using them in the future for other home improvement projects.

Ja
Review №5

I’m not the type to typically write a review, but when someone goes out of the way to help you, you return the favor. We had our roof installed by Home Improvements USA about 1.5 years ago, and then got new siding earlier this year from another company. (We would have rather used HI USA for the siding, but had to go through insurance, which forced us to go a different direction.) The design of our home over the front porch is rather poor (the porch roof pitches steely toward a side wall at a 45 degree angle, with no pitch change to slow the water) causing issues with snow build up and ice dams, which likely led to some issues with water getting into the porch overhang. The issue is chiefly the result of a poor design, and less about the quality of the craftsmanship of the roofing and siding jobs. After speaking with both the roofing company (HI USA) and the siding company, Steve Tenute (President of HI USA) stepped up to help fix the situation. What was originally thought to be a quick, couple hour job turned into something much more extensive. Steve’s crew went the extra mile to troubleshoot the issue, re-work the area between the roof and siding, change the pitch of the roof in this valley, install a metal barrier and double ice shield, and re-roof the area. Instead of going the easy route with a band-aid solution, they did things the proper way for longevity to avoid issues that could arise in the future, even though it took longer and was more of a cost to them. Steve is a man of integrity, and I have appreciated HI USA’s support in this matter. The protection of our home is very important to us, and Steve truly understands his customers. I would recommend their services to those looking for a reputable and honest company who stands behind their work and their customers.

Ku
Review №6

My entry door base and framing were rotted and my door was original with the house. I researched a number of companies to do the work in my area. After reading reviews, I chose 3 to come out and give an estimate. Home Improvements gave me the best overall proposal which included frame repair, modifications for non-standard opening and replacement door options. The work was done on promised schedule and I have been happy with the quality of the repair work and door since.

Pa
Review №7

From the outset I was impressed with this company. My first contact was related to a new roof as a result of storm damage. The individual who came to do the estimate was professional and identified issues which others had not. On the day of installation the owner of the company came to see how things were going- impressive. Note, that my next door neighbor was having the same thing done by the same company. We both had determined that this company was going to do the best job. Some weeks later, again as part of storm damage, I called Home improvements again- this time to repair my vinyl siding. Again, the staff was efficient, effective and responsive. I found their prices responsible, and I would recommend them enthusiastically.ct

Ma
Review №8

They were SUPER fast to reply to my emails and questions. The worker that came to replace my windows did a GREAT job, and was super professional. He vacuumed after he was done, and left my rooms looking great. I was very happy with the whole experience with them, start to finish. Highly recommended!!!

Ra
Review №9

They’re very meticulous and thorough. Unbeatable prices, and excellent craftsmanship. I’m so happy with my bathroom remodel done by them.

Lu
Review №10

Justin came out and was very knowledgeable about their gutter guard system and gave the best price of 3 bids. He wasnt pushy and was straight forward with their proposal. After calling him back to write a contract the scheduling and installation was seamless. Ive recommended to family and friends who have also used them.

Ma
Review №11

Home Improvements USA did our new roof and it was an excellent experience. They were very helpful, gave us clear options, and were very responsive when we had questions. Steve, the owner, even checked in with us to make sure everything went smoothly. The Turtle Shell roof is a really nice product as well - sturdy and attractive. Metal roofs are awesome! Recommended!

Ba
Review №12

My family has used Home Improvements USA for a number of projects over the last 20 years including siding, gutters, soffit/fascia and windows. When I bought my own house recently, they replaced my patio door with a much more energy efficient model with built in blinds that I absolutely love. I have a dog that is a jumper and the built in blinds is a game changer for me. I also added the upgraded pet screen and appreciate how much stronger it is. I included the pet lock feature that allows me to open the door a few inches while locking it firmly in place giving me peace of mind knowing my pets cant get out and bad people cant get in.I plan on going back to them in the spring for a new roof, too. Its nice to have a trustworthy one-stop-shop for most exterior projects!

Lu
Review №13

Everything was going well until they quote me $4,700 which was high for what I was hopping to pay, then the sales representative called his boss an suddenly the new price was $2,850, which I think could be reasonable for the quality they say they offer for the job. I hate this negotiation strategies and that is why I leave a poor review. What if someone accepts the initial price, are they stilling that person? I spend 40+ min hearing the speech for them to come with that initial quote.I believe if you have a good product to sell you can tell me the real price from the start and why you think I should consider it. This techniques to squeeze the most of the customer, I dont like them. Old way of doing business. I hope the son of the owner changes this when he takes over the company.

Sy
Review №14

I had them installed new windows in my house. Home improvement guys are very professional and provided me with best pricing and information. Jospeh and others provided the best service for window installation. They were very efficient and made sure of every detail.

Ma
Review №15

We recently chose to have our gutters replaced and upgrade to Heater Caps from our current Gutter Caps. We originally went with Gutter Caps 20 years ago and as they performed so well during that time replacing with the same product was an easy choice. When we first met with Justin and let him know we wanted to heat the entire cap system, he went right to work to engineer the large and complex system. After fully surveying the project scope he worked to come up with a four circuit solution wiring the entire system into our breaker box, even adding indicator lights to signal when the individual circuits were energized. We have experienced significant ice dams in the past and are confident that the Heater Cap solution will eliminate the issue. Justin is fantastic to work with and we highly recommend both Justin and Home Improvements USA.

te
Review №16

Service was scheduled right away. Done on time. Very easy to work with. Friendly and helpful staff! Excellent price as I quoted three other places and went with Home Improvements USA

De
Review №17

I had a total roof replacement including tearing off several layers of old shingles. HIUSA was very professional, open and honest with their quoting process, performed the work as expected and was done before the set installation date. Highly recommend them for roof replacement!

M
Review №18

I had Gutter Gap on my house working perfectly for 15 years when my roofer removed it after being instructed not to. At his expense he installed a similar leaf preventing product that didnt work and caused constant gutter clogging problems. So after putting up with the defective product for a few years I put Gutter Cap back on my house and garage and Im extremely happy with the results. Home Improvements USA is a great company to work with providing quality products, quality installers, and easy to work with sales staff at a reasonable price.

Ar
Review №19

Great replacement window company. The installers cleaned everything up and even washed the windows after install.

St
Review №20

They installed gutter cap (no more leaves) and repaired gutters. Excellent product, great price and professional installation. Highly recommend the product, company and the people.

Br
Review №21

Home improvements was very fast to come out and quote a gutter install for me. Shortly after they returned and performed a quality installation. Will use again.

Ki
Review №22

Very responsive, got a quote quickly for our gutters they were HONEST on what we did and didn’t need instead of trying to sell us on every little thing, which was very refreshing. Their team was professional, friendly and did a great job. Highly recommend!

Gu
Review №23

My wife and I purchased 4 new windows from Home Improvements USA slightly over a year ago but I wanted to wait to give my review because I wanted to see how the windows are holding up and I would like to say that I am happy we contracted Home Improvement USA. The quality is great and the windows are custom fit. Originally we were going to go with your typical Home Depot or Lowe’s but I came to realize that the windows are not custom made and then use a ton of caulk to cover the huge gaps around the window perimeter. Our windows required the least amount of caulk because the window fit perfectly. They are very professional, especially their workers. When they came to give us the quote, I was very impressed how knowledgeable they were not only with the windows but with the installation processes. Other contractors were very vague and that is one of the reasons we did not hire them. We took months doing our research and I am glad I went with this company. I hope this review helps people who are indecisive. You will not go wrong with this company!

Ro
Review №24

We had Home Improvements put Gutter Cap on our house in about 2008. Very happy with the results. Saves an annual hassle to get the gutters cleaned et al. A hail storm in mid 2019 damaged the roof and the insurance company replaced it and the Gutter Cap. Very professional company and I would recommend them. Steve, the owner, got personally involved as we picked out the wrong color initially. Installers stopped and Steve came by with large pieces of cap to make sure we were happy with the color.

Je
Review №25

From the order process to the last installment every went smoothly and had good communication with everyone involved. I would definitely recommend their company!!!!

La
Review №26

The installers did an amazing job and in a timely manner. They were very polite and very trustworthy. We left our home unlocked for them to help themselves to the bathroom and drinks, never an issue. The windows are beautiful and all around very happy with the service we received. Id recommend them!

Ji
Review №27

I just wanted to thank Home Improvements USA for helping us with our replacement window installation at our home. The entire process was great, from the initial design consultation where we went through the window options all the way through the actual installation. I thought the team did a great job, they cleaned up, and most importantly they worked around our schedule. We were really pleased that the owner Steve was involved in the process, you could tell he really valued our business. We plan on possibly installing one of their gutter protections down the road. Overall great experience and I would Highly Recommend them!

Mi
Review №28

Home Improvements USA replaced 28 windows and screens in my home 5 years ago. 11 of the windows were vinyl, we did those upstairs. The downstairs windows were wood. They also fix any rotting wood. The contractor was professional. The job was done in a timely manner. They cleaned up well. These windows, 5 years later, have been an excellent addition to our home and the windows And screens are life guaranteed for up to two more owners of our home if/when we move.

Lu
Review №29

This team was completely professional, reliable and efficient. Always pleasant and the job at completion was first class. I am delighted with my window installation and would recommend them wholeheartedly.

E
Review №30

This is the company other companies should look to for guidance. From start to finish they are top notch. We hired them a few years ago to install gutters, gutter caps, and heater caps. We were very pleased with the high quality of their work and their professionalism. So, they were the obvious choice when I needed a new roof this spring, and I am once again extremely happy with the results. What I love most about them is that they seem to really care about you. Justin was with me from the beginning to the end. I could email him at any time, and he would answer immediately. He was always pleasant, polite, professional, and patient. There was never any pressure. My roof job included chimney repair, carpentry work, and mold removal. They took care of all of it so I didnt have to deal with trying to find other people to do those jobs. When I had a concern about the appearance of a small section of the flashing, they took it very seriously. The owner himself, Steve, came out to look it over and was able to quickly take care of the issue with a creative custom made solution. The crew were the hardest working people I have seen, and they all seemed happy to be at my house! I greatly appreciate the service I received from Home Improvements USA.

Ch
Review №31

A really good team of replacement window installers - they also take care of a number of other exteriors projects, roofing, siding, and leaf filters! Weve worked with them for a long time and would recommend them for professionalism and great service!

De
Review №32

We had a wonderful experience with Justin and Steve. They explained everything and were very responsive to our needs. We were already repeat customers and will use them again.

Br
Review №33

Really enjoyed working with Home Improvements USA for our new roof. Marlene, the sales manager, did a great job going over our roofing options and addressed all of our questions and concerns with having the work done late in the season. The job was completed in one day, tear off and new roof, and Steve, the owner, was on site making sure everything was done to our satisfaction. Thank you for the great work Home Improvements USA.

Ha
Review №34

We had our windows replaced by Home Improvements USA a few years ago. This year they replaced our roof. We like the job they did, the price was fair and we liked the people. Thanks, folks!

To
Review №35

Great team to work with for replacement windows, roofing, and gutter guards. Id recommend them!

Ji
Review №36

Home improvements USA put a new Turtle Shell metal roof and new gutters and gutter guards on our house in Schaumburg, We are very happy with the end result. . I would highly recommend Them for your roofing and gutter projects.

Er
Review №37

After the Memorial Day hail storm we had a bunch of different roofing and siding companies knocking on our door to tell us how theyd be able to get our new roof and siding free. The door to door guys didnt seem to really care, so I went with a referral from a friend and called Home Improvements USA.Justin came on a Friday, and walked me through the process. He was back the following Monday to walk the house and assess the damage with my Adjuster and I. The adjuster agreed the house needed to be completely resided and needed a new roof. Justin called me and told me theyd be able to start as soon as the permits came in.The team was able to start and finish the roof on Thursday, and came back out to start the siding the following Monday. By the end of the week my homes exterior had completely transformed. My wife and I are so grateful to Justin, Matt, and the rest of their team who got it all done with beautiful craftsmanship.We are thankful we decided to go with Home Improvements, as our work is now done, while all the neighbors still just have signs in the yard waiting for the companies to come start the work!

Em
Review №38

Our new roof at Goebberts looks like traditional shingles and with the lifetime warranty was such a great decision! The roof looks cleaner with minimal maintenance. A great choice to go with the Turtle Shell Roof!

Ch
Review №39

Wonderful people, excellent service, price,& installation. I will be using them again on my next project.

st
Review №40

Very happy with my new roof and with the entire process. Would highly recommend.

Jo
Review №41

When I decided to replace every window in our home, I knew I had a lot of homework to do. I took it very seriously: learned a lot about windows, met with lots of contractors, got lots of quotes. I chose Home Improvements USA because: 1) the window was one of the best Ive researched in terms of value, efficiency, and warranty, 2) their overall quote was not the highest or the lowest, they were right in the middle, and 3) they were able to offer a interest-free financing to help with paying for this huge project. They also have an A+ rating with BBB.So on paper it was a fairly easy decision, but would still have been scary if not for the absolute pleasure it was working with Justin. I met with a lot of guys who tried every known sleazy salesman tactic, Justin never did and always showed me great respect and courtesy. He was the only rep to make me feel like he was in this with me, like we were shopping for windows together. He was highly responsive all the way through, even during and after the install. He even came out all the way from Naperville to my home in Grayslake just to see how the install was going.As for the install: blown away. I didnt have a crew here to install 17 windows in 1-2 days... I had one guy, Mike, who carefully removed and installed each window one at a time. He had help with the big windows but would only let the guy lift and clean - it was clear he was a master craftsman and took great pride in his work. The only ding in this experience was that it took a while to get my orders installed even after they arrived from the manufacturer, but now I understand that was just because Mike was unavailable, and I now know I wanted no one else installing my windows but him, so it was well worth the wait. We also replaced our entry door, and reconfigured a downspout - everything came out beautiful and I could not be happier.We intend to hire these guys again next year to replace all our siding. I still say do your homework, but if I could save anyone the trouble and pain of shopping for windows or siding, I would say just hire these guys and sit back and relax knowing youve made the right decision.

Ja
Review №42

Great job..great people to deal with.

je
Review №43

Professional, responsive and empathetic provider.

Information
100 Photos
43 Comments
5 Rating
  • Address:480 Industrial Dr, Naperville, IL 60563, United States
  • Site:http://homeimprovement-usa.com/
  • Phone:+1 630-382-8441
Categories
  • Door supplier
  • Contractor
  • Window installation service
  • Gutter cleaning service
  • Remodeler
  • Roofing contractor
  • Siding contractor
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • LGBTQ friendly:Yes
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