Lovely staff! they were able to work with me so i could manage an affordable visit, and they made sure all my concerns were addressed.
Look East gave me the assurance that the health of my families eyes are their priority. Dr. Brasfield and Joe allowed us to leave there knowing that our eyes were thoroughly examined, weve had the optometrists full attention, we werent rushed or pressured into making a decision and all of our questions were answered. Going out of Network was not such a big deal with the discounts, rebates and coupons that they offered. Look East has friendly and professional staff who care about their patients and want us to be educated so that we can take better care of our sight. I have taken each of my children there to experience quality optometry and respect the way it should be! Im totally satisfied! Dont wait, make your appointment!
Look East is a fantastic place to go for all your eye care needs. Love the selection of glasses and they are incredibly efficient and helpful when it comes to ordering contacts too! And I really appreciated how patient and kind the doctor was as well when giving me my eye exam!!
Amazing place! The other glasses store I went to first couldnt figure out what was wrong with me. Look East knew instantly I need a prism in my glasses, and gave me a great rate for it!-- Ross Senack
Happy to support this family owned local business. Always a great experience.
Excellent service, modern technology and glasses frames I havent seen other places. They took my insurance and also made a few calls to resolve the issue for me when there was a paperwork problem. I highly recommend Look East.
Dr. Brasfield is excellent and very detailed. I needed to renew my contact lens prescription and wasnt pressured into buying more than I needed. Best experience Ive had with an optometrist!
I had a eye exam and it was the most pleasant experience Ive ever had at an eye doctor. The staff and doctor are warm and friendly. The doctor took the time to show me images of my eye to explain what she was looking for. She was attentive and thorough. The machinery they use for tests is modern, which makes the exams more comfortable. Post exam, the person who helped me order new contacts and processed payment was knowledgeable and super nice. As a new resident to the area, Im excited to have found such excellent eyecare professionals on the first try.
I love Look East! They explained everything happeningduring the eye exam... very thorough! They want you to understand what the test results are and the best plan for you. The best glasses selection too!
Always welcoming. Hope to continue to use Look East as long as possible!
Before coming to Dr. Brasfield at Look East my eye doctor had tried many contact lense options for me and none of them worked! Look East was able to give me a contact that worked on the first visit! They have such a unique selection of good quality frames too. Nice staff and cute place. I highly recommend!
Incredible service and attention to detail during exam, great selection of eye wear, and competitive pricing. I highly recommend Look East!
So Happy to have chosen LOOK EAST. Such a Fantastic, Professional, safety first Vibe throughout my whole visit. These folks are passionate about getting the EYES Of THE WORLD seeing and feeling Great. Look no further. Go EAST.
Super friendly and helpful. J.D. and Alaina were especially helpful.
Just moved to Nashville and I can say that this is the best team I have ever gone to for eye exams. I say team because everyone was amazing. They make is super simple and make sure you are more than taken care of. I am glad that I am walking distance to this office for future issues.
Everyone at LOOK east is amazing! Great experience all around.
Phenomenal experience with Dr. Burgeon. The team was all very welcoming and easygoing. They did a great job adhering to covid guidelines as well. I never felt pressured to purchase anything. However, they had so many cool options that I actually did decide on some cool Italian frames and transition lenses. This was the best experience I have ever had regarding eye exams. Can’t wait to pick up my new glasses! Thanks for a great visit!
Omg it is the best place. They Dont pressure you into more expensive glasses or contacts! They work with you and understand without having to tell them. Im super grateful I found this place, and unless I move to far this will always be my eye place! Thank you all from the bottom of my heart!!!!!
Awesome staff, gorgeous space, & a professional team. Their selection of frames is the BEST! I love Look East.
I’ve been meaning to leave a review for sometime, and today I had yet another excellent experience with Look East. I was able to have my eyeglass frames repaired while I sat in my car and received curbside service. Alaina has helped me several times over the past couple of years and has always been highly competent, helpful, and professional. From the customer service to the medical care to the great selection of frames, this place is extraordinary. I highly recommend Look East!
I was in from out of town and tore my contact. I called Look East to see if they would be able to help. JD was absolutely amazing. I had my doctor fax over my prescription and came into Look East and he had a trail set of contacts waiting for me (at no cost). Their customer service is amazing and they went above and beyond for me.
It’s been years since I’ve had an eye exam. So I came into Look East for an exam. The staff was amazing and super knowledgeable, friendly, and attentive. They were out of network but that was no problem because they filed everything for me. On top of that, the space was warm and inviting with a great selection of frames. I’ll definitely be back!!
Had a really great visit! Everyone was super friendly and helpful, and I feel like I learned more about my eyes in the appointment than I had ever actually learned in my 10+ years of eye exams.
Professional, Knowledgeable, Courteous, Clean.Today was my first visit and I had a great experience. I went to Look East on a recommendation and I have now found my Nashville Optometry home.
I had such a marvelous experience at Look East, under the care of Dr. Burgron. It was such a great experience, that I had to give it 5 stars--even while my eyes are still dilated (forgive any typos). Dr. Burgron was so very thorough,, personable, and professional. She explained everything to me, was patient with my inability to take an eye drop, and was just a spectacular companion on my journey towards better eye health. Look East is family owned, so if youre the shop local sort, definitely check them out.
I just want to personally thank the kind owners Joe and Kathleen for reaching out to a total stranger! You have no idea how much this has positively changed my friends life. Thank you so much for going above and beyond to help your community!
I went in for the simplest thing, they could’ve easily pushed my dilemma aside but the entire staff made sure I was addressed, looked after and assured me I was appreciated. The experience I had here is what one wants anywhere they go. The ambiance, hospitality and courteous manner of the staff was unremarkable. Well done Look East..
I cannot say enough good things about the service and expertise I received at Look East. I am a musician and have highly specified vision needs. Look East worked with me to find the perscription that worked best in my progressive lenses and also some of the most fashionable frames around. They took their time and gave me the best product and service Ive had in years. I am so glad I made the switch to Look East.
They helped me out when I had an emergency and got me in right away. The friendliest staff around, and very knowledgeable! They were able to get me into a new pair of glasses, rushed them, and saved me before I had to go back to work. I cannot recommend them enough!
I don’t even have words for how kind, caring, and professional the staff here is . My apartment was destroyed in the Nashville Tornado and I was displaced less than 48 hours later along with 60 other residents. Look east proactively reached out to all of us to make sure that any of us affected with eyewear would receive glasses and contact absolutely free ! The value of the glasses frames alone was quite a lot . They are angels . And with an wide array of product and a beautiful office . I recommend Look East over any other !!
Super easy process and took all of 30 minutes for my appt. Very conscious of mask wearing and sanitation. Nice use of texting to confirm appts and arrival time. Great business to have in East Nashville!
Look East is in my opinion, the best eye care specialists in Nashville. First, they have the best selection of glasses. Second, the health care aspect is the best I have seen in a long time. I didn’t feel rushed during the exam. I felt like the doctor took her time and thoroughly went through everything. And then I needed new glasses and I about could not decide which ones I wanted. I had 3 or 4 pairs that I really wanted. I feel like in most optometry offices, I am lucky to find one pair of frames I would want to wear. I’ve been to a couple of places in Nashville, but I will stick to going here in the future. Highly recommend.
Dont waste your time if you have insurance!!! This place informs you as you are checking in for your appointment that they work with some other company to file your insurance and that the cost must be paid up front and then you would be reimbursed 30-60 days later. They requested the total for the annual visit of $96 and informed me that I could expect to be reimbursed $30. However on my insurance card it notes $10 for an office visit. I have never paid more than $10 to have my annual eye exam. What a waste of my time! it was a 10 am appointment so I missed over 2 hours of work! What s total joke. Who operates like this, it was so slimy! However they did appear to offer a great selection of frames.
Had my first visit this morning and couldnt have been happier with my experience. The best part was their service before the appointment to make sure my insurance worked and got an estimate of what I would pay before coming to the appointment. Joe, handled all of my questions via email in a timely manner on the days that the store was closed so I was comfortable before I even walked in the door.Definitely recommend checking this place out if you are in need of an eye doctor!
I have been to numerous opticians in many countries around the world. Look East has been the best I have been to in 46 years on this planet. Their excellence begins when you walk through the door and from that point onward it just gets better. This is the most comprehensive eye exam I have ever had, the friendliest staff I have ever encountered and the doctor is just outstanding. I wish there were 6 stars for those businesses that go above and beyond, Look East would be one of the few places that I’d give that extra star to.
Outstanding customer service!While at work, I realized one of my nose pads had went missing and my glasses were digging into my nose! I only had a short lunch break, but I as able to drop in and show them the issue. Within minutes they replaced both pads at no charge, even though I had not purchased my glasses from them!Thanks!
Im so glad that this place is here. I came in for a check up and I was really impressed! The showroom itself is beautifully designed and they have a large selection of rad frames to check out. Dr. Brasfield and the staff at Look East are super friendly, professional and knowledgeable. If you need an optimist and/or in the market for some new glasses, go here. You will not be disappointed.
The staff at Look East are great.They take their time and work with you.Would definitely recommend to anyone.
Thanks to everyone over at Look EastIm loving the complements I get on my new ECO eye glasses.People ask where I got them from, i told them Look East on Gallatin Avenue.
A great place if you want to look your best and have healthy eyes too. everyone is super helpful and the doctors are very professional and caring.
Had a set of glasses break before an extended vacation that were slightly beyond manufacturer warranty. Not only did the folks at LookEast reach out to the manufacturer on my behalf, but sent a comparable replacement set to use on my vacation. Professional and carrying is hard to find in one place, even with perfect vision.
SERVICE ABOVE & BEYONDFriendly is an understatement & extremely helpful.We were not rushed, showed other possibilities & colors available. SEE JAMIE
Look East was great! They helped me get exactly what I needed! Also, everyone has really great style! Definitely have them help you pick out glasses if youre thinking about it.
I was traveling and didnt have contacts with me. Look East graciously gave me enough contacts to get me though my trip free of charge. Extremely friendly and helpful people. Would highly recommend!!!
The doctor is extremely detailed and takes extra time with her consultation and examination.The staff is superb and friendly offering professional suggestions based on your specific needs. Im thoroughly pleased and would recommend visiting their office for a delightful experience and great eyewear options.
Loved this place! They have Krewe glasses. And amazing customer service :) 10/10!
This is the best eye doctor appointment I have ever had. Everyone was super friendly and helpful and professional. As an added bonus, there was barista parlor coffee and everyone who works there is totally gorgeous!
Love these folks. They take such great care of you. Highly recommend!
They were SO helpful and kind. It will be my new spot from now on!
I was in Nashville for a convention and had forget to bring a set of contacts. I was able to email them my prescription and they had the contacts ready in the short Uber from the Gaylord. They were so friendly and helpful, I would definitely recommend!! Thank you Look East!!
I have been going to eye drs since I was 6 years old (Im in my thirties now), and Dr. Brasfield is the best eye doctor I have ever seen. In fact, I was her patient several years ago before she opened this practice, and I ended up going back to see her even though this location is not local for me. She is very thorough, she listens, she remembers patients, and she definitely knows her stuff. Look East is a beautiful facility with a great staff, and excellent options in eye wear. So glad I decided to make the switch, and highly, highly reccomend!
Fantastic service and thorough eye care.
Wow, everyone at Look East is so personable and friendly. There is a great selection that I could not find anywhere else in Nashville.
Best group of professionals I have ever done business with..they go above and beyond every visit !
Cool new place to get glasses or contacts. Love that we have a place like this on the East side, its about time.
Very good and super friendly all off them
My dog ate my glasses and Dr. Brasfield agreed to see me the same day, even though they were booked for the next week. Everyone is super friendly and they have rush options for lenses.