This was the best eye exam Ive ever had. The location is very convenient, Im pretty sure I met everyone in the office, and they were all very nice and professional. I loved that they didnt have to dilate my eyes. Totally worth $39. They were also on time. I was expecting to spend hours there, but I was in and out in less than one. Highly recommend.

I am such a fan of Dr. Norris and her team. In addition to a great atmosphere and everything you need from an eye exam, each member of the staff is professional and welcoming, and every element of the experience is high quality. Highly recommend!

Dr. Norris is amazing! She found an issue with my eyes that had been present for several years but not uncovered by any other eye doctor. She and her staff were thorough, helpful and kind. I plan to recommend her to everyone I know.

This people are super nice, super friendly and kindness. I take my five year old boy with a special needs he had autism . for a vision work done and they treated him like hes they own child. unlike couple places that turn us down cause they cant deal with him and the owner didnt even charge us anything this is what I call a Heart of Gold.

I was in Nashville on business and had a sudden emergency. What a wonderful experience all around! The staff was extremely friendly and patient given I was from out of town and a first timer. I highly recommend AccessorEyes to anyone local or visiting Nashville!

I love Dr. Norris! She is always welcoming, inviting, and we always share a few laughs. Her office is stunning. It has that upscale, chic feel but located in the middle of the laid back Gulch in Downtown Nashville. Her prices on frames by top designers are competitive and service is fantastic. In addition, Dr. Norris is great with my children during their exams. She even offers Saturday hours!

They were great! i love how small the and modern looking the building was and how the people there were. They made me feel comfortable, especially since I HATE going to get my eyes checked. I would strongly recommend them.

I will start with the positives, first. The establishment was very clean and I was greeted by two friendly ladies that worked the front desk as soon as I arrived. They had me fill out the paper work and within 5 minutes of finishing the paperwork the doctor called me back. I thought the doctor was extremely thorough, thoughtful, and showed great expertise in her area. So you must be asking yourself, why two stars, right??? Well, after my exam one of the ladies up front was helping me pick out eyewear that was going to be free with my insurance up to $200. She couldn’t find any that she thought would look good on me so she told me she had some ordered and would call me later. In a month I hadn’t heard anything so I called them back. The young lady that I had previously spoke with said she was so sorry and assured me she hadn’t forgot about me but they didn’t get the glasses in she was expecting. I explained to her that a phone call to keep me updated would have been nice but I understood. She then said she had some other designer that was coming the next day and that she would call me again to come by and look if she thought there was something I might like. It has been over 6 months now and I have never heard from them again. I told them I wanted glasses, they know I had free ones to get, and my business still wasn’t important to them. I’ll go somewhere that does treat me like i am important. If you want to feel like your business doesn’t matter, they are nice, but don’t count on them ever following up with you.

Oh my... I was looking for a place to get some individual patient care... a place where I just did not feel like a number. I LOVE THIS PLACE. The atmosphere is very calm, peaceful and relaxed and the staff are super professional and nice. The doctor explained more to me about my eyes and the tests/ results than has ever been explained to me and I have worn glasses for 30+ years. A sweet young lady (do not recall her name) helped me pick out glasses and you could tell that she really enjoyed her work... not just trying to hurry me along. I am so excited to get my new glasses - 3 pairs ;-)

I have been a client of Dr. Norris since the location opened. I truly enjoy going to her and her location. It is a clean office, friendly staff, and convenient location. I buy my contacts from her and have bought two pair of glasses. Highly recommend this location.

Christie (hopefully got her name right, blonde hair) was beyond helpful and I couldnt have asked for better service! I am so pleased with my glasses. I look forward to coming back in the future. Thank you so much!

Awesome!! After 30 yrs. of wearing glasses, I finally found a Dr that will listen, answer my questions with a smile, and be very thorough with the exam. Both the staff and Dr. are super nice. I Highly recommend them.

This place is wonderful!The staff is great, and are very helpful.I get my exam done here every year and always go to them for the latest trends in eye wear, they never let me down.Keep up the great work AccessorEyes!

Not sure what the situation was with the seriously nasty negative review previously submitted was, but ive been a patient of Dr. Norris for more than 2 years, almost since she opened, and have nothing but positive things to say about her skills as an optometrist. She is warm, friendly, and kind to everyone she encounters. Her prices are reasonable, and the office is state of the art. My brother is an optometrist, so I know quite a few, and know what a bad egg is! She is good!

Friendly staff and great doc. Keep up the good work!

Dr. Norris and her team are a delight to interact with. Thorough exam, stylish choices for frames, timely responses to questions. I much prefer AccessorEyes to my previous provider!

Super friendly office with great staff and a doctor that actually loves what she does and isnt in it for the dollar signs. Shes thorough, helpful and understanding. I wish I could keep going to her long term. If you have the opportunity to, choose this office!

Running around the Nation for a nice trip I ended up need some new glasses because I lost them. Doctor and Staff Where super helpful and nice. I didnt have to wait very long to be back on my way to finish my trip.

Thank You Dr Norris for helping me out. I was in town for business and broke my glasses. They have a great staff and was very helpful!

Walked in to get my eyes examined. The Dr. and Staff were very efficient, helpful and professional. They even fixed my completely messed up old glasses for me. I really lucked out by choosing this place.

Excellent eye doctor. Explained things to me about my eyes that previous doctors couldnt. Ive bought two pair of glasses here, both highly fashionable. They replaced scratched lenses under warranty which was the first time Ive ever done that. Specifically, they noticed the scratches and asked if I wanted them replaced.

Let me start by saying that my experience with my actual doctor was perfectly nice. She was very informative and kind, and the process ran smoothly and quickly.However, my experience with Dr. Norris who was acting as my receptionist was enough of a deterrent that I would not and will not recommend this place to 10 of my coworkers who work nearby and are also looking for a new eye doctor on our new company insurance. As my bill when checking out was triple the amount my insurance company (who I consulted ahead of time) told me it would be, I was admittedly upset, and when I asked for an explanation of the charges and why they differed from what I was told I would be charged based on my benefits, Dr. Norris was extremely condescending, saying things such as well this is something most people would know and how long have you even been wearing contacts? to imply that the fault was in my lack of knowledge, not their hidden addition of another service to my experience that was not part of a general exam. Even if I hadnt understood the bill or had come with no prior knowledge or research, thats definitely not a way to treat customers, particularly new ones if you want any retention or new business. As someone who works in health pr, its very natural for a consumer to question a charge on their bill, especially if that charge is a shock to them. At the conclusion of the conversation, I let Dr. Norris know that my experience would have been different were she a little more gracious in explaining my bill to me, and she immediately became defensive saying it was because I was nasty that she was responding the way she was.Outside of interacting with her as a receptionist, which doesnt seem to be in her wheelhouse, this place is perfectly fine place to see an eye doctor. Unfortunately, neither myself or anyone from my team will visit again.

The staff is unfriendly and they had me come in for a contact lense fitting when the contacts had not came in yet. Then tried to have me come back the following day without knowing if they would for sure be there at that time. Luckily I had the foresight to have them call me after they arrived because they didnt get there till later that week. After all that I go in for the fitting and they want me to come back a week later before theyll give me my prescription. I cant even.. who has time for this nonsense? Not this guy. Rant over.I will say that my glasses prescription is better now than it was. Hence the extra ⭐️

As a newby to Nashville, I made an appointment at AccessorEyes Nashville for an eye exam. I will never go anywhere else. Dr. Norris spent A LOT of extra time with me trying to find the perfect contact lens for my vision. She and her staff are knowledgeable, friendly and accommodating. When my mom was in town visiting, her sunglasses needed repairing. We stopped by AccessorEyes on a Saturday and they went out of their way to repair them even though she was not a client. Their office atmosphere is fun and welcoming. They always have the latest styles in both eye glasses and sunglasses. AccessorEyes is the place to go for your optometry and fashion eyewear needs. 5 out of 5 stars absolutely!

Incompetent doctor Norris...gave my husband a terrible exam over prescribed him...staff very rude,fake and lame. She finally made the script much closer to his original and that was a relief. She is very insincere and snippy when she feels like it...a total amateur. Dont be fooled by their nice location and free candies they have out front. All the good reviews must be from friends and a result of the online marketer of hers.Basically, Dr Norris stinks. Been wanting to write this for a while finally had the presence of mind to do so.

Ive known Patrick now for nearly a year and in that time has delivered top notch service. Hes the only one in the area Ill trust my eyes to. Thanks, Patrick!

They re-fit glasses for me that I didnt even buy there! Great service - awesome team!

Visiting from out of town and forgot my contacts, everyone was really nice and bailed me out. You guys rock!

#DrBecki and staff are amazing! Love the camaraderie and perfect Nashville vibe at AccessorEyes. Metropolitan in outlook, and a little bit country, but a whole lot of style. Lovin my spectacles and easy to reorder contacts when needed. Will be coming back every year!

Always an amazing experience. Thank you Dr. Norris. Personal and Professional

I came to town for a wedding and forgot my contacts, they were super friendly and helpful. Great place!

If you need new glasses dont look anywhere else. They will go above and beyond to make sure you leave feeling good and looking good.

Love Dr. Norris and her staff!

Just say YES!

Visited here last December my overly priced glasses have already fallen apart and the contacts I was given are extremely itchy and uncomfortable.