Aweosme awesome experience. Brandi is awesome sales lady not pushy understood what I wanted and got it quickly

Everyone was friendly and professional! They clearly explained the recommendations for my vehicle at the end of the service provided. They did quality work in a timely manner!

Matt Landry helped me with picking out a brand new Kia. One thing I usually dislike about car salesmen is how pushy they can be. Matt was very down to earth without being pushy, plus he knew everything about the car I wanted, the exact type of personality you want to buy a car from. Also, the finance process was super fast and simple. Great buying experience overall.

Greg Daye made our car buying experience so easy and pleasant. Not only is this dealership not marking up current MSRP on their vehicles, they made sure I got exactly what I wanted in a vehicle. Greg is exceptional and never once was pushy. I highly recommend buying from this dealership and having Greg help you find your vehicle.

Place is chill and they offer refreshments while you wait for your car to get fixed if you decide to stay. The employees are nice and informative.

Pop in, purchase the car of your choice, and drive home in your dream vehicle! A difficult process was made easy and enjoyable by the staff at this dealership. This is our second time and we will go back again when we are ready to trade-in this vehicle on a newer, more advanced model. Love this place and its people!

It started out well. The salesman was very friendly though our credit union later told us wed been overcharged when we tried to refinance for a lower interest rate. We were still treated well when we brought car in for service. The lobby and snacks were nice. The problem came a year or so ago when we got a coupon in the mail for oil change and tire rotation combo. The mechanic approached me and told me that when he rotated my tires, there might be a slight noise since they were worn slightly uneven. He told me it wasnt a big deal. Just didnt want me to be too concerned about the noise. I told him to go ahead since its why my husband sent me. He changes our oil himself most occasions. But since coupon was so good, he decided to take a break. When I drove up to the dealership, there was no tire noise at all. When I left, it literally sounded like the car was falling apart before I even got out of the parking lot. But Im not a mechanic and took him at his word. I hoped the noise would even out as I drove. It didnt. Within days, 2 of the tires blew out and one developed an egg. The tires were still under warranty. But when my husband went back with me to see what we could do about it, we were told we had to take prorated tires. They were very expensive, and we just dont understand how tires that sounded fine going in could devolve so very quickly.

Lyn and Jill were so helpful. They replaced my flat tire at no cost to me because of my warranty plan I got with the car. I couldnt thank them enough.

Best car buying experience !!! Quinn dauterville was the best car salesman. Greg was a blessing he made a way for me to get exactly what I wanted!! I love my new 2020 Honda Accord will be back again !!!

Damien was an excellent salesman, felt more like a friend I was discussing options with really.Greg was very understanding and went over and beyond to be positive I was happy with my purchase.Jordie was very attentive and made the transaction smooth and correct.The team at JP Thibodeaux is bar none the best I have experienced. I shopped around at the competition and they let me walk out each time. Damien and Greg made every attempt and closed the deal with me with ease. This is the second car I bought from JP Honda. I will be sure to recommend and tell my friends and family the experience o had with this awesome sales team.

It was easy to deal with salesman Kaylon Vavasseur over the phone and via emails. He was very helpful, knowledgeable, and friendly. I received a great price and service!

Quick friendly and very informative mr. Josh was awesome and helped so much will definitely being buying from again!

I generally dont give 5 stars because everyone and everyplace usually have room to improve!I have been dealing with JP since 2012 at this location and have had good service and actually some very competitive prices on parts and products!I suggest as I do with any business that you just be involved in the process and keep an eye on what is being done, ask questions!

Everyone was kind and helpful. They went above and beyond to make sure I received the car I really wanted. This was an easy transaction for me, they took out all of the guesswork.

I honestly have no complaints. Everyone & everything from meeting my salesman, Mr. Mike, to pulling off in my new car was exceptional. Being my 11th vehicle purchase, after 4 months of patiently, painstakingly, and relentlessly searching, researching, driving, changing my mind, countless dealers & salesmen.. it was J.P. Thibodeaux that went above & beyond. From a very large selection, friendly & knowledgeable staff, a seamless purchase process, and everyone being so accommodating of my requests and many questions, while maintaining real professionalism & true southern hospitality- I am confident you will be a return customer if you are wanting to get the most for your money and be completely taken care of (not to mention the complimentary drive-thru car wash is available daily during regular business hours!)I am admittedly an unusually difficult customer to please, being very particular in style and taste, and having needs/wants that are not in line with the most popular or current trends, but I am a very loyal customer after I find great customer service and an overall pleasurable experience- and J.P. Thibodeaux has definitely gained another customer. This is my 6th Honda, the only Civic of 5 Accords. I am beyond satisfied with my new car! The EX trim is equipped nicely with fancy options that add both comfort and conveince to my drive, yet I still feel comfortable enough in the cloth seats and the rear-view mirrow is manual to dim for night rides (theres no option to upgrade to auto-dimming, not a deal breaker though!) And a huge thanks to all of the staff! Having been going regularly for several months to scour every lot at J.P. Thibodeaux, I went for several test drives, spoke with multiple salesmen, even left a sweet deal unsigned- Im sure some may have thought I actually had no real intentions of making a purchase. I am so appreciative for being treated & assisted with care & concern every time I went until finally the right day came when I found the perfect car. Mr. Mike is by far the best salesman Ive had the pleasure of doing business with of all my vehicle purchases, and everyone involved worked efficiently as a team so the entire process was done both quickly and accurately- they were surprised I stopped before settling up in finance to run across town to pick up my dog from the vet. But they didnt hesitate to let me go and I felt no negative judgement for my never heard of before request. They were even happy to oblige my last request to let my pup inside so she could be part of a very long awaited moment for us!This purchase was the first step in executing a meticulously put together plan to secure every aspect of a future for myself & many others like me. Words cannot express the magnitude of how imperative this purchase and experience was in setting the tone and getting the means to achieve the many more goals I have. Mr. Mike & the rest of the staff, although unknownigly, were able to provide me with a once in a lifetime experience- one of which I will cherish forever because they made it unforgettable. Making the purchase from a fellow veteran, two in fact, really made my day even more special than I couldve ever expected! I would not change a single moment of the entire day- not even the part when I watched my new car leave the lot while I buckled myself in my moms car that Ill never need to borrow again! I was able to see my car passing me on the highway and just a bit of its acceleration power, so I know exactly how its going to look to other drivers when I pass them, so sleek and super quick!It may be many years before my next vehicle purchase, but I can assure you, I am already preparing and looking forward to doing business with everyone again. Thank you all, I am utterly impressed by the experience I had and I absolutely am in love with my car!

Always a great experience when purchasing a car!

From beginning to end, the experience was exceptional! Everyone I encountered was so courteous. The time spent teaching me about all the features of my new car helped me to really love it before I even drove off the lot.

I Loved How Salesman Kaylan V. Was So Helpful & Patient. He Made Sure To Help At EVERY Instinct.

I liked the courteous staff (Britany Guidry). She was accommodating and called me with updates. The car was diagnosed with a bad fuel pump and fixed within the same day.

Great place to buy a car

Greg the sales associate was patient and not pushy. This kept me around longer and not feel under pressure. Everyone was professional and courteous. Please add soda and snacks!!!

Car buying experience had never been this easy! Excellent cars and excellent service.

Car buying process was a breeze, majority of the people we talked to were super nice and friendly.Cashier, on the other hand, was rude as hell. She made a “oh, they came back?” comment after we had to go get a cashiers check from Chase. Did not have a friendly attitude throughout the transaction. We wouldn’t be shopping for a car if we couldn’t afford it.

I would highly recommend J P Thibodeaux Nissan service department, where I received excellent professional customer service! I called JP Thibodeaux and spoke with the service manager, Malcolm. He was very confident and knowledgeable. He assured me he had the best technicians and would be able to diagnose my post collision problems. They were able to get me in right away. I was impressed with the detail diagnostic assessment booklet they provided that made the information easy to understand. I would have to say JP Thibodeaux couldn’t have pick a better person as their service manager.

Over the past week as I was shopping, other dealerships pressured me, called me and texted me two or three times a week. Even after I told them I would call them when I decided. JP Thibodeaux respected my wishes. Some people may like being called often but I don’t. I believe it’s the service after that makes a difference. I was greeted with an air high five. The staff wore masks and were in compliance. Colton Brown and Jordy Tourne were both professional, knowledgeable and thorough. They were both humble and caring. I felt at ease and no pressure. Thank you.

Kaylon was nice and helpful, the guy who showed me the car while kaylon was out was also very nice and knowledgeable on the vehicle. Everyone I met was awesome

Extremely pleased with the fast response time to my online request. Anthony gave me his best price up front. He was very knowledgeable and spent extra time going over features of my new Honda Pilot. All employees were very friendly and hospitable while I was waiting on my vehicle. The gave my vehicle an unexpected wash, wax, and interior detail along with a full tank of gas. Thats what I call excellent customer service.

Kool

Unfortunately our son was recently in an auto accident that totaled his car. Accordingly, we were needing to purchase a used car for the approximate value he received for his totaled car. Fortunately after we told the sales agent, Chris Jones, our dilemma, he was able to offer a clean used car that had just been taken in on trade. Because the car offered was clean and in the price range we were able to put our son back on the road in a very short turn around time.In summary, attentiveness to customers need and the inventory to meet that need was what I treasured about my recent experience. I also appreciated the shop repairs and detailing of the car before it was presented to my for sale. I love my new/used 04 Camry.

I recently purchased a vehicle at J. P. Thibodeaux. The dealership has a friendly atmosphere and good service. The salesman was knowledgeable and helpful. I did not feel any pressure to make a decision. I would recommend this dealership to family and friends

Kaylon Vavasseur was excellent to work with. Their system needs for be updated to 2020 with e signatures etc but even still it was a great expierence!

Love how they have popcorn for customers and cold bottles of water. The sales reps are all sweet and look to try and help anyway they can even if its just changing the channel for the kids to watch TV. Inside was very well upkept and well structured.

Very helpful and professional salesman and staff, Mr. Colton Brown and his manager, whos name I sadly cant remember, were simply amazing and made me feel like I had known them forever. 6 our of 5 stars

My sales rep. Adam was fantastic. Willing to work with me on every detail of the purchase. I never felt pressured.

Service is very good. However, theres a shortage of staff available for immediate concerns. Had to schedule an appointment to go back at a later date.

Malcolm Hale is a superb Service Advisor. This was my first oil change with my new Nissan Versa Note, and he went above and beyond in helping me set up my Service Plan so that my future oil changes and maintenance will go smoothly. I live in Lafayette, but because of his excellent customer service, I plan to return to J.P. Thibodeaux every time I need something for my car. Beyond my routine oil change and tire rotation, the staff made sure to wash my car, remove an unneeded sticker off of my windshield, and checked out a part that was on recall for my car. I felt very comfortable working with Malcolm, and know that my car was in good hands with the mechanics at J.P. Thibodeaux.

We bought a CR-V from Alex and we love it. Alex was very informative and was not pushy. His manager was a bit but we used it to our advantage and got some sweet deals.

Brandon Allen explained to me how important it was to change my air filter. Jill Deforrest explained everything I need to do and why it was important. Ms. Fonda Taylor broke down to me what she was charging on my my card and verified the total with me before and after the transaction. Another guy who I didnt get a chance to meet wash my car. Great CUSTOMER Service everyone told me their name when I asked I had a little attitude to see how they would respond and everyone stayed professional AAA+++ Great wait time. Colton Brown seen me walking around in Honda to burn time he ask if I need help, I told him just looking I was waiting on Kia to finish my vehicle that I was hungry and my phone was dead he charge my phone and him and another tell slim white guy made me and my niece fresh popcorn and offered us something to drink everyone I seen spoked

The sales associate was very responsive and straight forward to deal with. The financial guy was very organized and professional as well. I was able to close the deal as agreed in a very short time. No surprises.

This is my second purchase from J.P. Thibodeaux, and as before I got an excellent deal on the car I wanted, from a very competent and knowledgeable salesman (Anthony). You guys work hard to earn your customers business; I appreciate that and am glad to recommend you to family and friends.

Excellent experience all around. Its clear these guys want to give their customers the best deal and car buying experience possible. I would totally recommend J.P. Thibodeaux to anyone looking to buy.

Great staff, great prices, just good old fashion customer service. Which is hard to find these days. This is my second vehicle I purchased. Awesome dealership!

Ok

Heather is an awesome person I recommend her shes a top notch salesperson, chris also cool guy definitely got years under his belt and will help you out, great place to buy a vehicle, going back next time i buy a truck

I bought a 2019 Honda Pilot recently. The service I received was excellent. In the past, I bought two vehicles at another Honda dealership in the area. I have to say I plan to shop at J.P. Thibodeaux again.

This is my first time buying a Kia. Previously I owned a Honda CRV that I purchased from J P Thibodeaux in 2003. Because of the wonderful service I had received since 2003, I decided to buy another car fromJ P Thibodeaux. Please see Matthew Senegal for your next car purchase. He has the patience of a SAINT! It took me two months to buy, but throughout the process Matthew was patient and willing to work out a great deal. He is so knowledgeable of the features in the car and how each works. I am so impressed. Thank you JP Thibodeaux and Matthew for a great car-buying experience.

Joey is the man!! I had submitted three leads the prior day before I put my one lead into JP Thinoudeaux. Within an hour, not only had Joey answered me, but we had numbers for the two vehicles that I was interested in. When I got to the dealership, Joey showed me both vehicles along with two other vehicles that might fit my needs. After picking the Frontier as my vehicle of choice, Joey got everything ready for me.The experience was one of the best that Ive ever had while purchasing a new vehicle!!I will be back to pick up my 4x4 frontier in a few months!Thanks JO Thibodeaux for having Joey on your sales staff!!Darren PaulFinance ManagerCajun Harley DavidsonScott, La

Bought my truck with the awesome help of the staff. Love the hospitality they gave!

Nice people

Im so pleased with all the assistance I received with the airbags being recalled. They also have water, coffee, popcorn and delicious fruit for you when waiting

Great service and salesman bought my 2nd car and love it. All were exceptionally helpful and went over and beyond to make me feel special. Fantastic dealership and would highly recommend jpt to anyone!!

This is my first purchase at J.P. Thibodeaux and I will come back if I need buy another car in the future. Great service and salesman. No pushover and I am happy.

Ryan, Anthony, and Jordy were all accommodating and took great care of me. Main thing I liked was that they were patient and down to earth.

Mike Lemoine, salesman and JP Thibodeaux equals a great buying experience! Mike always gives me a fair price and makes the buying process simple, quick and easy. He is happy to answer any questions and always makes me feel comfortable. Never pushy and very knowledgeable about all vehicles on the lot. I have been dealing with JP Thibodeaux for 6 years now. I just bought our familys 4th Honda here. The Honda service department is the best I have ever dealt with. Always friendly, always fast and the facilities are immaculate. Great company, great employes!!

Awesome service love it never felt like someone was interest in our want and not pushy

Great place, with friendly and knowledgeable people. I would recommend buying a car there to anyone interested in getting a great deal and excellent service.

Awesome Place hands down! Walk in with no car leave with the best price, rates, and car of choice and desire! All my family and friends will be directed right here. Mr.Quinn is the man yall!!

Prompt, friendly service from the sales associate to manager and financing, even though I kept them all after business hours. I showed up an hour before closing with the intention of just letting them take pictures for an appraisal for my trade in and less than 2 hrs later, drove away in my new Oddysey.

3rd vehicle with them, great cars... great service!

I would give is a big 0 but it would not let me.. I traded a vehicle in on a new one in June at JP. When I went to renew my Drivers license at DMV I had a flag on it. They said JP did not turn in the license plate on my trade. I had to pay out my pocket for a flag on my license that was their fault which I think is bad business all the way around. Little they know that will be the last vehicle they sell me my family and friends for sure....BEWARE PEOPLE this very well could happen to you..

Kia Service dept. was very friendly. Professional

Made car buying easy.

My wife brang my truck to go put 4 new tires on for me since i was working out of town. I got back from working out of town around thanksgiving. I decided to finally wash the truck and clean the rims and tires last week to find out that they installed 3 out of 4 tires wrong! 3 of them said inside and only the right one said outside. I guess the mechanic there must be blind to not see that. Ive had atleast 3 problems with jp thibodeaux since Ive been servicing my cars with them. Poor customer service.

Awesome

The staff i interacted with (Ryan, Colby and the finance manager) were amazingly helpful, courteous and kind. You guys were awesome!!!!

Really fast, accurate, & reliable service! Will always be my service place from now on!

Everything awesome dealership. My car was serviced in a timely manner.

Mr. Malcolm and team is excellent at what they do!! They kept their promise and was friendly and fast!!

Aweful finance negotiation! The Juke I wanted had a dent in the door and a tear in the front seat. I offered a trade in and they gave me the Lowest amount for it ($1000 for a murano, with heated seats and sun roof) What an INSULT. So I offered a down payment (larger than $1000) instead & the finance guy decided to go back UP on the price of the Juke when I took my trade away. I felt like I was being taken full advantage of. Not every female that goes in to purchase a car is ignorant of the sales business. Ill NEVER allow JP Thibodeaux to have my business and I wont be recommending anyone here either.

JP Thibodaux go out there way to satisfy you ... Great service

Great people to do business as always. My family has been buying cars from them from way back when I was a kid, and we still plan on buying from them because they are like family to us.

Cool place to visit

Amazing and wonderful experience. Ask for Kaylon Vasseur, the best saleman I have dealt with.

They really help you

We are travelling across America and get the same excellent customer experience at every Honda Service center regardless where we are. J.P. Thibodeaux met the Honda standard.

Once again, I am very please with my total experience at JP Thibodeaux. Kaylon Vavasseur went out of his way to make sure I was taken care of. He even called my insurance company to make sure I had insurance prior to leaving. Ed Pichoff, Finance Manager was also very easy to deal with and explained everything as he went through the mounds of paperwork.This is my 4th purchase from JP and looking forward to a 5th! Easiest and best experience ever.

Awesome sales/service department The Owner is amazing

Awesome place friendly staff.

If youre in the market for a Honda,Nissan and Kia you can find all 3 here on one huge lot as well as a used vehicle selection all to choose from!

The entire service experience was great.

Employees were nice&polite but werent very helpful.Didnt try to give customer discounts.

Friendly professional staff!

Knowledgable sales staff.

Great collection of used and new cars

Lost our sale by not being aggressive on price.

Filled out a few requests and sent a few emails. Never heard anything back, not sure why I wouldnt get a response. Most dealerships drive you crazy, this one - nothing!

Great place to get a car

I road with a friend here and Im sorry but I didnt get out there

I love it very good

I didnt get out at this place so I cant say anything about it

Great service.

Sales manager was awesome

Always a good visit.

Great place!

Such a great dealership!

Great people.

Great service!

Low pressure no hazzle.

Great service!

Easy to work with