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Bella Eye Care Optometry
6247 Jarvis Ave, Newark, CA 94560, United States
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Bella Eye Care Optometry
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Am
Review №1

This was my first optometrist visit after 5 years. The staff made me feel at ease during the pre-exam. Dr. Judy was so kind during the examination. She was helpful when figuring out how many eye contacts to order.They also have a variety of fashionable eyeglass frames for any budget. The front office staff was patient when I was trying on frames and cleaned them afterward. I appreciate them!

La
Review №2

Staff was super friendly! Dr was very nice, efficient, informative, and gave great tips! There was a great selection of glasses and the staff was very helpful in the selection! Prices are very reasonable! Great experience! I highly recommend!

Er
Review №3

I really appreciate the team at Bella eye care optometry because they take the time to work with you and make sure your glasses fit well. Ive gone to other places where the rush you in and out and dont explain what condition your eyes are in. At Bella, they explained what was wrong with my eye sight and why it changes so much. Plus they have some really nice glasses and big brands too which arent as expensive as others. Check them out, its worth it!

Li
Review №4

We love Dr Alison Kyaw. She is very good with kids. She is knowledgeable and open to all questions I have as a parent. The whole experience is nice. Front desk is nice. They are all good with kids. Will definitely recommend this place.

Cy
Review №5

I enjoyed my visit today the ladies there are very helpful and very nice to talk to.I would most definitely recommend them. Thank you very much.

Fa
Review №6

Sorry, but I didn’t have good experience with Bella Eye Care. I bought eye glasses and contacts. Paid over $400 for the glasses and the glasses are of a very bad quality. I am truly not happy with their services- I dont plan on going back - Staffs are rude as well

Su
Review №7

I would give this place 1,000,000 stars if I could, but sadly Im only limited to 5. Anyway, I first learned about this place through google because I was looking to get a new prescription and new lenses. I saw how lots of people commented on their amazing employees and their great customer service, and wow, what a huge understatement! These ladies were so sweet, helpful (this was my first time ever coming here), and so friendly. I absolutely love the environment here and they have some really cute glasses here too!! It was the best experience I have ever had compared to other optometrists I have visited, but I HIGHLY recommend this place to anyone, you are in for a real treat and I will definitely be sticking to this place for the rest of my life!!! 🤗💛

An
Review №8

The entire staff was very helpful and patience. I would recommend Bella Eye Care to my friends and family. 😀

Jo
Review №9

Probably the best staff there is around the bay area, they are super friendly and are always there to help out any way they can! I always recommend them to everyone I know and that needs glasses or contacts. My favorite optometrist office by far!

Ho
Review №10

Very friendly and knowledgeable staff here. Veronica was the optician who helped me pick out my sunglasses. I am on the more picky side, and she was patient and answered all my questions. Did a great job in helping me choosing my customized frame and lens color. Would definitely recommend this place!

Ja
Review №11

This review is for full eye appointment, for glasses and contacts. I just moved to the area and was over due for some new glasses however I needed to get an update prescription. Completed all the online documents at home (which was super easy) the night before and happened to be in the area this morning when they opened so I dropped in to see if they could squeeze me in. They were able to! Once in my appt, I was introduced to new machines that whirled and beeped at me and it was fantastic. I was seen by Dr. Kyaw, she was amazing and bright eyed and bushy tailed, obviously loves her job and her clients. It was quick, painless and very affordable. I look forward to coming back here for the foreseeable future.

Ja
Review №12

The most amazing optometry team. They always greet me and my family with smiles. All the technicians are so caring and friendly. The optometrists understand my needs and my children’s needs and they get the job done. I always feel that we are so well taken care of at this place. Thank you Bella Optometry Team!

Ni
Review №13

Super friendly staff, helped me with my contacts examination and fitting them patiently

Pa
Review №14

Firstly I would like to give a five 👍 👍👍👍👍. Their service is outstanding. Specially the doctor who read the findings of my checkup also to look into it that my request for a glasses today be worked out. Why five thumbs up 1. Cleanliness of the clinic 2. The warming welcoming of their smiles 3. Service- they went beyond your expectation and provided a quality service. I hope other optometry clinic can follow Bella eye care optometry

Si
Review №15

OMG ! The staff are all very professional and they really take care of everything and will make sure your budget is met and help with your insurance coverage to benefit your eye needs. We feel so relaxed on every visit and yes ! The fruit does not fall too far from the tree as the old saying goes because Doctor Dr. Judy is really nice and professional and my family is so thankful she opened shop nearby :)... We really recommend their services. Thank you Bella team ! Gino and family.

Ch
Review №16

My husband & son both had their eye health check on 3/12/21- both of them felt they had really thorough exams, withDr. Judy finding a health problem with one of my son’s eyes, that will need a follow-up with a specialist. I’m pleased she took her time & addressed my sons’ on going eye health ( he will soon be getting follow up care, with a specialist).Thank you🌻

Je
Review №17

While my prescription is very weak, the doctor helped me know that getting glasses was entirely optional and not needed in my case.I decided get some anyways because I stare at a screen for a long time every day. The consultants helped me figure out what fit my needs perfectly despite not really needing glasses, helped me figure out what shape and brands would be best to fit my goals and what other features would help me for those goals.They also recently updated the Eye Pressure test to a much better tool, less air pushed to the eye. As a former optometric technician, I greatly appreciate their tooling and service and look forward to going here for the long run.

Se
Review №18

Me & My kids Love this place! Great customer service! Friendly and the doctors are Awesome!

Da
Review №19

Bella Eye Care is the center of the ocular universe ! I’ve been to many optometry stores but Dr.Judy and staff, my fave is Ashley 😎, treat you like a king and that’s cool !!!! Go there and you’ll see🤓 what I mean!!!

KS
Review №20

Been visiting for a few years for my children and me. Its a great place, very friendly staff esp. for kids. Dr. Nguyen is our doctor and shes great, very patient in explaining everything and with the checkups. They have all the latest technologies needed for eye care too.They also have a good selection of glasses and lenses and whenever we need a fix, we can walk in and they take care of us.Highly recommend this place.

Ke
Review №21

They’re following all the CDC guidelines for Covid and everyone of them were very nice. Not only were they friendly, but they were very patient of my first time being there. I definitely will recommend my friends to go here whenever they need anything to do with their eye needs.

As
Review №22

Everyone who works here is SO KIND and patient. They helped me find a frame I really liked and made me feel confident! :) When i was there, there was also a little child who was scared of contacts and they spent so much time patiently working with them to make them feel comfortable. I am extremely impressed with the care you receive as a client here and I would highly recommend supporting this business, they are lovely. I went here on 10/13, if youre looking to promote or give raises or paid vacations to the staff here ;)

jo
Review №23

Very professional, courteous and gracious staff. Excellent attention to examination results and instructions if necessary.

Mi
Review №24

Absolutely love this eye care facility. They take great care and are in jolly spirits. Staff is very nice and helpful with all your needs. Doctor is very thorough with her exam and explained everything in good detail. Fabulous!

Je
Review №25

Followed covid guidelines, super friendly/compassionate staff, learned a lot about my eyes. Great experience and would highly recommend. EYE see myself coming here for a long time 😅.

Cu
Review №26

Katie was super nice that even my 13 yo daughter liked her much after this experience. She said “Katie is so cute and sweet, so nice, and very patient... I like her very much.” Now I understand why she went with the option for her eye glasses frame that Katie suggested.The Dr. Alexis was very kind and attentive as well. Great place for doing business with.Pleasant trip during COVID pandemic :-)

Ai
Review №27

Been going to this place for about 5 years now. Staff are very friendly and professional. The place is very clean as well. Highly recommended. Thank you very much for your services. Keep up the good work.

Un
Review №28

If you guys are in need for an eye Dr. Go to Bella .. such fun staff ana helpful !! Dr is so fun and funny. She is amazing with kids !! My son and I have been coming for now 2 years !! ✌🏾💕

Je
Review №29

I had an AWESOME experience at Bella Eye Care! The staff was super friendly and knowledgeable and also very diligent about COVID precautions. Additionally, I really appreciated how transparent they were with pricing. Definitely recommend!

Ga
Review №30

My 8 year old daughter started complaining about headaches and not being able to see movies unless she was close to the tv. It happened rather suddenly so I immediately started researching Optometrists in the area. I was referred to Bella Eye Care by a family friend so I read some reviews and everything looked good so I decided to make an appointment. The person I spoke with on the phone was incredibly friendly, knowledgeable and accommodating. At our actual appointment all COVID protocols were in place so we felt safe. The center is clean and in a busy shopping center. Everyone at Bella Eye Care was professional and friendly. We were seen on time, had all our questions answered and had fun trying on the many styles of kids glasses they have. Overall we had a great experience and I highly recommend anyone looking for an Optometrist to come to Belle Eye Care. Thank you so much for making our first experience with glasses a memorable one!!!

Bo
Review №31

Everyone is very professional, polite and friendly. They are very thorough in their exam, and their attitude is “make it right”. Very large selection of great looking frames, Access to their location is great and lots of parking.

Al
Review №32

The staff at Bella eye optometry are so friendly! I was referred by a family member to come to this place 2 years ago. It was the best decision I ever made. Even with the new rules regarding the coronavirus, I was able to get an appointment fairly quickly and the office was very clean and organized. Don’t hesitate to visit this place for your next eye appointment.

MC
Review №33

Experience during COVID:They take COVID precaution seriously - wipe every equipment after the customers use, ask customer to fill out the patient assessment form, masks are required, measure your temperature, and lock the front door that allows customers by appointments only.They take VSP and I thought the price is fair after my insurance coverageSuper friendly staff and customer services. Please come here to support your local small business

Co
Review №34

Caring, attentive, knowledgeable. I never thought I would learn so much about my genes and eyes! They were wonderful with my child as well.

Na
Review №35

Good customer service and quick. The doctor checked my daughter’s eyes and very soon let me know the results and next steps. Overall good experience and will go back to them.

Ga
Review №36

My family has gotten great care and service. Friendly, knowledgeable and professional staff. Great selection of frames.

Ra
Review №37

Great service, great staffs, very knowledgeable and friendly. Never feel like they are pushy to sell you expensive frames.

Le
Review №38

This not a right place to check your eye. Please don’t come here.

Ir
Review №39

I lost my glasses and needed to get in to order a new pair right away and they accommodated my request the same day. Customer service is wonderful. I am looking forward to becoming a patient going forward.

As
Review №40

Great experience getting my eyes tested there and the people working there are very nice, they are well versed in the subject matter and are helpful. Checkup was quick as well. Would recommend them for sure if you are looking for a new place to buy glasses or just getting vision test.

Ch
Review №41

Walked in on them while on lunch, which I apologized for but nevertheless they accepted me and helped me find a nice pair of glasses. Service was great.. everything was exceptional. Cant wait to see them again and get my glasses. Thanks again. God bless!

Me
Review №42

Good service!!! Staff was friendly. Katie was very helpful and patient with me.

Ma
Review №43

Very helpful and knowledgeable staff. The lady who helped me answered all that I wanted to know about safety glasses. She also picked the best one for me. I cant wait to see and try it. I also recommended them to my co-workers. thank you, guys!!

Ma
Review №44

From my experience, the doctors are very knowledgeable. Dr. Judy N. gave more information about glaucoma than my dads opthalmologist. She took the time to answer my questions and gave me some recommendations what to do and try to avoid. The office staff are friendly and personable. I believe they have gone above and beyond my expectations.

de
Review №45

Very nice neighborhood optometrists. Friendly family like staff and everyoneiz very customer focused. The eye docs are all superb, very nice and explains everything in clear easy to understand manner. Prices of lenses, frames are on par so all on all highly recommend

Va
Review №46

Great customer service. The entire staff was friendly, and helpful. Greeted soon as I walked in the door. Made u forget you were even at the eye doctors. Huge selection of glasses . I would definitely be recommending this place to family n friends .

De
Review №47

First off...idk why my husbands account is popping up to do the review, and I dont know how to change this, buuut, im his wife Renaliza 😁 (Just so the Bella girls know its me!! 😘) I love love love alll the beautiful ladies here!! Especially my girrl Dr. Judy!! Always the best experience coming here! They treat you like family and really give you the care and attention you need. So glad my sister referred me to them, Ill never go to anyone else ever again if I can help it!! Thank you Bellas!! Love you gals!! 🥰❤😘💕💕💕

Ka
Review №48

Everybody here was so friendly and so good at their jobs. Everything was explained well to me, any questions I had were answered thoroughly, and I was treated really well by everyone I spoke to. Im so glad I chose to go to Bella Eye Care for my latest eye exam, and Ill definitely continue to go here in the future.

Te
Review №49

Our family has been going to Bella Eye Care Optometry for many years now. Doctor Judy Nguyen is experienced and very knowledgeable. Her staff is friendly and helpful. We always look forward to picking out new glasses after our eye exams.

Ba
Review №50

I totally enjoy my visits at Bella Eye Care. Dr. Sheoff always takes the time to make sure I understand every detail regarding my eye care. She never makes you feel rushed, that my appointment time is my time. The girls in the front office are friendly and efficient in all testing and paperwork. My whole experience at Bella Eye Care leaves me feeling that I have gotten the best care ever and I dont have to worry about the care and information given to me. I always leave smiling and happy.

Am
Review №51

Fun & professional! The ladies at the front desk took such great care of us. I highly recommend for families, brought my 4 & 2 year old and they got us through the vision exams quickly and kept it entertaining for the kids. Dr Judy is amazing, we just love her. She really knows her stuff and is on top of the latest technology, products and styles.

Ra
Review №52

I always have a good experience here. They are friendly and efficient.

My
Review №53

They informed me of a new line of silhouette eyeglass frames that would be coming in. I was called promptly when the stock arrived. Everyone is so friendly and attentive to my vision needs. I have searched for frames at other places but I always return to Bella. My new Silhouette frames are on the way. Shopping here is like shopping with family.

my
Review №54

Nice & friendly staff ~ good thorough service 🙂

Es
Review №55

Well so far, is been pretty good the way that the personal took care of me, courteous and friendly, even thought I was late the doctor was very friendly and concerned about my health and that is important to me.

Ir
Review №56

Dr was very descriptive and provided all the info I need to know.She even guided me herself with some tricks while wearing my contacts and then let her team provide more guidance

ha
Review №57

The service is excellent and the staffs are very helpful. Highly recommended for everyone.

Si
Review №58

Fantastic place, so friendly and so helpful. Would highly recommend!

T.
Review №59

COVID precautions were in effect and went very smoothly. Service is top notch as always. Thank you for all that you do ladies of Bella Eye Care Optometry!

Di
Review №60

Awesome service, I had a great experience here. Everyone was very helpful and kind. Very patient with any requests and questions I had for frames. They hooked me up with goodies too, so that was a plus. 🤙🏼Thanks guys!

Pa
Review №61

Bella Eye Care is always good to me. The ladies in the office are always very helpful.

de
Review №62

As always always pleasant ! Thank you!

Ra
Review №63

Friendly fast helpful and understanding my need of service

Qu
Review №64

So nice and friendly a lot of experiences . I will recommend for my family and friends . Thank you Judy and the group 👍👍👍

Ja
Review №65

My mo tried to make us our appointments. Apparently the new ID card from Anthem and VSP with all my information was too unique to find our information so we went to else where.

Sa
Review №66

Doctor is knowledgeable and patient. Good service, knowledgeable and friendly staff, and good selection of frames. Frames arrive in time, and they remind you by phone or email.

ya
Review №67

Really bad experience, wear the glasses makes me feel headache, the lens is extremely thick even I bought high index, will never use this. Waste me several hundred dollars even after insurance.

st
Review №68

Friendly service and good selection of frames

Je
Review №69

The ladies at Bella Eye Care are super nice! Everyone is welcoming and professional.

To
Review №70

When get a prescription glasses here, they dont tell you the lens you are getting is not the same high index as the one you are currently wearing. Found out there are 1.6 high index and 1.7 high index. Which makes a significant difference to the thickness and heaviness to the glasses. Very bad, they dont tell you at the beginning. And they told me to change to shape to reduce the weight. I dont bother anymore. This is all due to poor customer service. Zero star. Not recommended!

Ch
Review №71

Tried to make an appointment this morning. Asked if they take VSP and are in network, they are. Then she asked me for my husband information ; name and dob but then asked for his last 4 of his ssn. Ok weird since I have my vsp id card here so I should not need to give u any of that info over the phone. Then she asked for his full ssn because she still couldn’t find our insurance. Mind u I called VSP and they recommended this place. I then got frustrated with her and asked why can’t u just make the appointment then verify with my if card when I am present? This has never been an issue with any of my other optometrists nor have I ever had to give them my husbands ssn just my if card and they verified. I decided not to go her because I do not like how the reception desk handled my call as a new client. I have a family of 6 as well all fully insured that I was going to bring here for our exams. I do not put up with unorganized staff.

Vi
Review №72

Always had great service at Bella Eye Care! Been going there for years and they have always treated me well!

Al
Review №73

Quality service with great staff.

Tr
Review №74

Dr. Judy is great. Her staff need to brush up on customer service skills.

ma
Review №75

My kids and I had a great experience at Bella Eye Care . We highly recommend it.

El
Review №76

Very friendly, made the visit a breeze.

Ми
Review №77

I had a very pleasant experience with Bella Eye Care.

Do
Review №78

Really bad experience, awful customer service and scheduling.

Bu
Review №79

Fast, friendly, easy

Ba
Review №80

Great Customer Service from the entire staff. I felt comfortable right away. The doctor was very thorough with exam and explained how to treat my dry eyes. I found a cute pair of glasses and left in trial contact lenses. I am very pleased with the service I received.

Information
4 Photos
80 Comments
4.7 Rating
  • Address:6247 Jarvis Ave, Newark, CA 94560, United States
  • Site:http://bella-eyecare.com/
  • Phone:+1 510-494-8880
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Medical clinic
  • Optician
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:8–11AM
  • Wednesday:10AM–3PM
  • Thursday:9AM–1PM
  • Friday:9AM–1PM
  • Saturday:10AM–2PM
  • Sunday:9AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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