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ShopRite of Newark, DE
19 Chestnut Hill Plaza, Newark, DE 19713, United States
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ShopRite of Newark, DE

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Di
Review №1

Love this store, but it is getting harder and harder to not use the self check out, since there is never more than 1 or 2 cashiers. Also, anyone else notice all the empty spots,/low stock/less choice of brands? This is worse in 2021 than it was in 2020.

Su
Review №2

Terrific customer service by 3 separate employees that I came in contact with today. Thanks ShopRite!!!

Be
Review №3

Love this store for grocery shopping.

Su
Review №4

Need more B breakfast stuff, other then that good store, shelves needs to be stopped more often.

Re
Review №5

I love this store, because its closer in the area. The staff is friendly and helpful at all times. The products are never out of stock. The meats and vegetables are always fresh. This Shoprite still follows the mask mandate, so its never overly crowded. I wish this Shoprite update its store entirely, but other than it being a bit of old school, much love.

Je
Review №6

I recommended ShopRite. I feel as though their prices are very reasonable compared to some other grocery stores shelves are usually always stocked and never had a problem finding what I was looking for or what I came there to get employees are always cheerful happy and more than willing to help if needed

El
Review №7

Very very very busy ShopRite location always very crowded the lines are always long I only went here to buy one item and actually I had to leave but the people that work there are really nice very department is always so organized meet the department as well in Delhi grocery aisles are always fully stocked its just the lines when youre checking out its always so congested otherwise I give it an 8 out of 10

Du
Review №8

Great place to shop everyone who works there is very helpful. To me,really like the hours they are open

HE
Review №9

Employees are friendly and everything in store is fresh and price are reasonable

Ne
Review №10

Shop rite sign needs bulbs so that it look appealing- awesome staff

Ra
Review №11

Friendly place to shop got most of what I need mostly clean at the end of the day its probably dirty but its always clean in the morning unlike some other places I commend the cleaners

De
Review №12

Great sale items and the staff was great! At the end for automatic checkout sucked!

Mi
Review №13

Missing My Shoprite since moving to a different location. Good Ole ShopRite 👍🏾

Cr
Review №14

Customer service at the seafood counter was excellent! The young man was multi tasking well. Very polite and acknowledged I was ready to order. He changed his gloves and wrap my purchase perfectly. I typically hate shopping this location be ause of so many complications at checkout, but this young man gives hope that with a few good people this place may actually turn around.

Je
Review №15

Ppl r always nice

Zh
Review №16

Food Lion offer much better shopping experience.

Fr
Review №17

Wasnt too busy, store was clean and for the most part well organized. Yoplait yogurt was on sale - went up and down isle couldnt find ANY! Also, couldnt find my favorite ice cream, Turkey Hill Mint chocolate chip. :/Overall shopping experience was good.

Iv
Review №18

The prices are amazing and they always have what Im looking for... The lines are always long when I go there. Never use to be so crowded. Maybe on the holidays or a Sunday, but now it seems to always have a crowd unless you go early morning or late night.

Be
Review №19

This location is in desperate need of a remodel. The one in four seasons is way cleaner looking compared to this location. Great seafood selection which is why we come here.

Gl
Review №20

Dirty and stocks are never refilled.Every time. When I go there they are always out of items I need. Also need more staff at the Courtesy Counter, especially when busy.

Jo
Review №21

Plenty of items stocked always 2 thumbs up

Ad
Review №22

Staff is very rude and Stereotype customers. Very horrible experience and people are very rude will never come back again.

La
Review №23

Pretty nice here!

He
Review №24

This ShopRite was crowded and half of the parking lot was inaccessible due to some type of pavement work.

Sh
Review №25

I absolutely love this store! They are always well stocked, clean and friendly. Even through this pandemic, though some things were limited, they did their best to keep up with the demand. Its one stop shopping as far as groceries for me!

de
Review №26

Well stocked. However Im from out of town. You need your own bags for food unless you want to pay 10 cents for a plastic bag. I o ly got a few things & carried my stuff without a bag. Apparently its a Delaware thing.

Ri
Review №27

Conveniently located. Well stocked. Competitive prices. The meat selection is satisfactory. The staff is pleasant and helpful.

Al
Review №28

I have been going to ShopRite for thirty years I love ShopRiteNo

Sh
Review №29

Nope ....just nope have nothing good to say. Drive out of my way to 896 to avoid this place.

Ra
Review №30

My wife decided to go their as the parking lot is tore up at acme

Ha
Review №31

Clean and spacious and the staff is friendly and helpful

Ki
Review №32

Only store I have been to in DE that charges for bags since the single use ban

jo
Review №33

It was fine I just hate self checkouts

Ti
Review №34

Good variety of products...but could use a clean up

De
Review №35

Old and outdated, often the isles are packed. Prices are higher than other stores in the area. The self check out registers are slow and almost every item you scan you have to wait for the weight before scanning anything else. They also cant make up there minds on were the exit is, one day its were you come in the next its the other side.If you go to the glasgow shoprite its laid out the same but much more modern bright wide isles with less clutter in the front.

Aa
Review №36

The local family of ShopRites have long been my go-to. They have always felt more... personal... than some of the larger chains. Better prices and friendlier staff, too. But with all of that said, this particular store is falling behind. Cramped, dark, and frequently chaotic. And not a fan of the push to primarily self-checkout.

Ni
Review №37

This store requires masks even after the mandate has been lifted. Looks like we are now Acme shoppers.

ma
Review №38

Store is always clean, good selection of products. Covid cant make it easy working there but Ive always received excellent customer service.

Jo
Review №39

Unorthodox layout, but it has some rare unique products that you dont find at other places, the staff is very helpful, and it has that small town neighborhood feel like everybody knows each other

Ki
Review №40

Havent been to ShopRite for a long time and it was a good experience. The aisles were clear of clutter and marked for COVID19 safety, along with frequent reminders to wear your masks to keep everyone safe. The shelves were stocked well and few items were limited. Better/quicker to go through self checkout then wait in staff operated registers. Great selection of meats and cheeses. I would prefer MORE higher-end product options.

ju
Review №41

Store is fast and convenient, but is out dated Needs a remodel. They are always pretty busy

Go
Review №42

There is no halal meat.

Ja
Review №43

The customer service is horrible, I emailed the corporate office and I never heard back from anyone. The digital coupons don’t work either, i just bought something with digital couple and it did not work.

ma
Review №44

Clean and frendly

Fr
Review №45

Okay this is not the best Shoprite in DE, the staff is good, but there are some glaring issues with performance, appearance, and no sense of family-run work environment. Its Shoprite, so the brand is good, but its not run properly.

Jo
Review №46

Love this Shoprites seafood selection! Shrimp are always plump. Their Dungeness crabs are always meaty. And their prices are great!

Ka
Review №47

Fresh fish and meats, and good prices.Good selection of cleaning supplies.Organic foods and Seventh Generation cleaning products. Great place to shop!

Ra
Review №48

I know the vender pay for shelf space but it is the responsibility of your invertory manager and manager to control what items, the volume of each item. It is disturbing that there is spacing of two, some times of three or more shelves and 2 feet to 3 feet wide of just cut beans, whole kernel corn but hardly ever whole green beans or cream corn.There have been times that there was no seasonal items but several shelves filled with items of other seasons. I,E,. Apple pies, lemon meringue, at Thanksgiving or Christmas but no pumpkin pie or mincemeat pies which are most special seasonal.Other wise, shopping is good and prices great. Store staff very good!I will continue to shop with Kennys ShopRite stores.

EL
Review №49

Nothing but issues with the self serve check out everyone was having issues they need to update there equipment you needed the clerk after every other scanit was ridiculous 😤

An
Review №50

Theyre very rude to customers

di
Review №51

The store is full long queues a single box office to pay. Bad service should enable more payment lockers

Jo
Review №52

This is the best shop rite I have ever been to everyone is friendly courteous shelves stocked great shopping experience keep up the good work essential workers thank you

Ca
Review №53

Well stocked and I was able to find everything I needed. Had a wider range of brands and foods that I just cant find at other stores as well. This was my first visit and Ill definitely be visiting again!

Tr
Review №54

They sell amazing Tatanka Hot Sauce

Al
Review №55

I m OG grocery man. Ive never seen a store with as much variety as Shop Rite. Not a hoighty-toighty joint......but packed to the gills with product and variety Their sales are money too....great deals. If you can.....get your can.....down to the Can-Can. BEANS AND TOMATO SAUCE FOR A YEAR, BABY!!!!! Cant complain about the employees either;...nice, knowledgable and friendly. Should be 4.5 stars as I hate the parking at both the Newark and Stanton stores with the fury of a thousand suns.....but hey I just got a pantry full of calories for a bargain price....SO LETS CALL IT 5 STARS AND GET YOURSELF DOWN TO YOUR LOCAL SHOP RITE!

Ma
Review №56

My favorite place to shop at good fresh food.

Ru
Review №57

Friendly personnel, good selection of all your favorite products. Good sale pricing plenty on hand. Excellent baked goods.

Pa
Review №58

It is really getting expensive. Staff is always pleasant.

Ra
Review №59

Wow, much bigger than our Shop Rite in Lebanon, PA

Po
Review №60

Not the best ShopRite! Small and gloomy. Oh, their idea of sanitizing station for carts? A teenager plucking antibacterial wipes from the package and handing one to each entering customer. How safe and hygienic of them! 👎I love ShopRite! But that one has never appealed to me.

Je
Review №61

Clean, organized and deli person was very helpful

Ru
Review №62

I love ShopRite. It carries large marrow bones, which my dog loves, in the meat department. It also have a lot of weird selections of meat. I dont like the environment though. It is a little too old and dirty compared to other grocery shops.

Ke
Review №63

I love shoprite they are all nice stores to go shopping

Wa
Review №64

Excellent experience this Sunday morning. The Four Seasons 896 Shoprite store was clean and the shelves were well-stocked with everything that we needed and more. At the fresh seafood counter we were greeted with a smile and good customer service.But the outstanding excellent experience review goes to Margaret the cashier who greeted us with a smile and as she begged each item she identified them as fragile, heavy and even explain that she double-bag them because of their weight. She engaged a conversation with us asking us how was our early morning going and when we told her great so far and she even stated that was good and its going to get even better. I didnt realize that she was talkin about just an experience with her which did make our day better.We understand that in the busyness of a day that so much attention can be paid to every customer but we benefited of having Margaret as our cashier today at ShopRite. Thank you Margaret for a great customer experience.

Jo
Review №65

Great deals! A little dingy. Could be brighter and cleaner. Deli was crowded but more than enough people working. Line went down fast and lunch meat was sliced to my request with perfection!Shelves were stocked. More than enough cashiers on duty. No wait at all in check out. Cashier was courteous, pleasant and more than happy to bag my order.Definitely go back again even though it is out of my way.

Ve
Review №66

Saw several employees and shoppers not wearing masks. Immunocompromised people please take precautions shopping here.

Br
Review №67

Decent store ugly location and kinda dirty inside

Sh
Review №68

HORRIBLE! 5 PEOPLE WORKING THE DAY BEFORE A SNOW STORM AND ABOUT 5 REGISTERS OPEN AND THE EMPLOYEES CUT LINES OFF TO GO ON LUNCH AND HAVE A CIGARETTE!!!! AWEFUL WAITED IN LINE FOR A HOUR TO CHECK OUT!!!

Tr
Review №69

My favorite store for bargains, quality, & prices. Love my Shoprite!

Sa
Review №70

I called to order a cake & the mailbox was not set up yet upon going to the counter I was waited on right away.

Su
Review №71

It was great to see everyone keeping save distance. And also seeing the empress helping everyone

Ti
Review №72

None of your business

An
Review №73

Checkout process was awful. Updated or changed all computers that day. Everything was messed up. Bring back cashiers, these computers and checking myself out blows.

Ja
Review №74

Fresh meats and easy to check out.

Do
Review №75

A nice store everything I need is there

Dy
Review №76

Undercover security &secret shoppers followed me around like i was stealing when i wasnt and was very noticeable. Also too many people that arnt my kind if you catch my drift.

Mi
Review №77

Good selection of the foods we like. Had trouble with the self checkout because it wouldnt recognize the reusable bags I brought. They had to come by at least four times to enter their password so I could keep checking out. Im used to having to call someone one time in the beginning but this was over the top.

Ju
Review №78

This is an older shoprite but the staff is awesome. Always have products in stock and usually can find everything you need. Fresh produce and cute cakes too!

Ju
Review №79

They only had one cashier for large orders and they dont give you bags not even paper. Shame on you!

Sh
Review №80

Very clean, well organized, friendly, just could find one thing I wanted.Dawn power wash

Ne
Review №81

I only had to get bread. It was confusing trying to figure out which lines were open and closed.

Ca
Review №82

I go here to get fresh fish. They cook it while you shop. Seafood department staff we love them. Besides that... this location always has what we need in stock.

Qu
Review №83

Very Friendly Customer Service...

St
Review №84

Love this location alit of ethnic choices.

Th
Review №85

Has every basic essential, nice floor plan, good deli food as well.

Ji
Review №86

Crowded with those who disregard aisle directional arrows. Great frozen shrimp selections.

Sh
Review №87

I shop here all the time. You can find what you need very easily with the store directory. The cashiers are friendly and courteous. The store is very clean which is important to me when Im food shopping!

Li
Review №88

It is so dark. The Covid doesnt help with their sales but they di try to give you something else if they do not have the sale item

Er
Review №89

I Love their prices and services. Employees very helpful and nice

Ro
Review №90

Great sales! Great variety! Accessible! Just doesn’t seem well lit and their meat prices( chicken breast in particular) seem high. On the other hand, they almost always have ice cream on sale! Their produce are well priced. They also have all my Goya seasonings, the ones I can’t find anywhere else. Cashiers are friendly!

Ja
Review №91

Oh how I miss thee. I moved out of the area & theres no ShopRite in site. Always felt they had reasonable prices & workers were always helpful.

Je
Review №92

Do you have Zucchini Blossoms??

Ot
Review №93

I HATE coming here. Why, with all the money this location makes, are there NEVER a good amount of registers with staff at them? Why am I being forced to bag groceries as if Im on staff? The store is always in a state of disarray.The deli staff however are always super courteous and eager to please and the ONLY reason I come here.

Je
Review №94

Very dirty inside...

In
Review №95

Its crowded and there isnt social distancing being practiced.

Ca
Review №96

The store seems out of date and old, but the food selection here is noticeably better than some of the other grocery stores in the area. I would give it a higher rating if the parking lot wasnt so badly designed and if the store itself wasnt rough around the edges. Prices were decent, at least.

Je
Review №97

Shoprite easy shopping...

Ro
Review №98

Male cashier on duty at 11:25pm on 1/12/20 is an absolute delight. the female cashier on at that time needs a huge dose of customer service training. even guys doing stock were very very accomodating.

Cl
Review №99

Nice place quick easy everything you need

KE
Review №100

Nice prices!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:19 Chestnut Hill Plaza, Newark, DE 19713, United States
  • Site:https://shop.shoprite.com/store/8e2c607
  • Phone:+1 302-292-1220
Categories
  • Supermarket
  • Bakery
  • Caterer
  • Grocery delivery service
  • Grocery store
  • Produce market
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:6AM–9PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Check cashing:Yes
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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