Dr. Nathalie Cassis and her staff are very professional and caring. My family has been going to them for over 20 years and I would highly recommend them. They have a great staff with a eye for helping you when it comes to picking out your glasses. π
Ive never been to an eye doctor before visiting Envision so I honestly didnt know what to expect. Every single staff member I interacted with was very positive and confident. The technology they take advantage of is pretty incredible, and how they transcribe the information to give a thorough diagnosis on not just your glasses prescription, but how to really take care of your eyes. I got my first pair of glasses here and Id recommend going here to anyone, even if you dont think you need a prescription.
Iβm so so grateful for Dr. Cassis and Envision! I have had dry eyes my whole life, and theyβre finally getting treated in a holistic approach, which Iβm all for! Dr. Cassis and her team are extremely patient, understanding, and enjoyable to be around. I so appreciate how they not only take the time to understand whatβs going on but also educate me on whatβs happening with my eyes. I cannot express my gratitude enough for them, and I will be seeing them for all my optometry needs!
Very nice office. All of the staff are friendly and professional. Dr. Cassis is caring, knowledgable and provides helpful education! Joyce is calm, kind and so helpful with providing guidance on just the right glasses! I will definitely be returning to this office for my eye care needs.
Always look forward to my annual eye exam with Dr. Cassis. Not only is she good at what she does but always makes me laugh. Everyone that works there is very helpful and friendly. I highly recommend them to anyone looking for high quality eye care.Dennis
Ive really liked this business since Dr Corey. Of course he is missed. Kudos to all. Definitely Ms Joyce, now Ive met and been helped by Ms Debbie!Thanx yall
Professional, thorough eye examination. Informative, friendly patient interaction. Great customer service!
Envision Ghent got me right in to see them when I woke up with a very significant eye irritation and blurred vision. They did a very thorough exam, and Dr. Cassis did a great job of examining my eyes, while explaining all the white what she was finding, and what the issues might be. I am currently in her care, and very much appreciate their fine work and their fine operation. They are friendly, efficient and the office is clean, organized and well managed. A+!
It saddens me that after doing business with Ghent Optometry for over 10 years that I am forced to part way due to lack of patience, customer service, and In my opinion, discrimination. I have NEVER been treated so poorly or looked down on because of what I decided to purchase for MY well being. You CANNOT force a customer to buy a year supply of Contacts when you offer the option of a 6 month supply as well. Especially for a customer who alternates between eye glasses and contacts. Yesterday I called The office to inquire about a temporary trial due to my wallet being stolen and all of my funds were placed on hold. I was told that the Dr. Would personally give me a call back and that it should be no problem. About an hour later I received a call from the receptionist stating that if I wasnt going to purchase a year supply of contacts in the future they were unable to assist me. I stated to the young lady that a year supply would be too much for me being that I wore glasses as well and that Ive purchased a 6month supply before. She rudely responded well thats is what Dr Cassie is requesting and were all out of the trials. Which she told me that she had the trials a few seconds prior to speaking with Dr. Cassie. In my honest opinion customer service was very rude and unprofessional. Ive been dealing with the business for over 10 years and I have NEVER been treated the way that I was treated yesterday. Dr. Corey truly cared about all of his patient no matter their race or financial situation. I regret to inform you that Ghent Optometry has lost any future business with myself and family.
I have been a patient at this location for over 20 years with the previous doctor. I had no doubt that I wanted to continue my association with this office. Joyce was the only original staff still there. Her customer service over the years had been excellent as well as heart warming. Because of Joyce, I knew anyone else coming in would have the same welcoming attitude. Dr Cassie is extremely though with what she does. Then ladies at the front desk are also helpful. I am very happy trusting my eyes and sight with these ladies.
The eye exam was cool, Ive never had one like it before. The frames they have in stock are unique and the staff was courteous and professional.
We trust Dr.Cassis very much. That is why we brought our grandson to her. We know we made the right decision. She explained to us, and him exactly what his going on with his vision. She developed a treatment plan that seems to be the beat. She is excellent in what she does and we feel extremely confident with her care. Thank you, Dr.Cassis.
As a kid we went an eye dr. Same one for years. Adult = big box chains + coupons! Many different dr.βs. I went here and what a nice experience! Everyone was nice and professional. I havenβt had such a comprehensive exam that made me feel comfortable with the dr.s results in many years. Really tested everything and I was very happy here!
After avoiding these types of exams for years, my wife and I went here via a recommendation from a friend. 10/10 experience, all the staff from the front desk to the doctor was super personable and very friendly. We will be going back.
The most thorough eye exam Ive ever had! Dr. Cassis was amazing. She takes a holistic approach, measuring eye health as well as vision correction. The staff is very friendly and helpful. The diagnostic equipment is first-rate, with seemingly the most current tools. Highly recommend Envision Ghent. Easy, free parking in the Palace Shops lot in the rear. Timely service. Great selection of frames, lenses, and contacts. Joyce is very helpful for selecting the best frames for you.
The staff were all friendly and professional and Dr. Cassis was friendly, knowledgable, and explained everything during the exam in a way that was easy to understand as well as checking to make sure I understood what she meant. If i had any complaint at all it would be that theres no parking specifically for their office, but thatβs not their fault and is to be expected of 21st street. All in all the best experience i could hope for and will happily go back so 5 stars
Oh My Goodness! Not only was this one of the most thorough, up to date and state of the art eye examinations, but Dr. Cassis was one of the most personable Drβs Iβve seen of late.We will be referring our entire family as well as our friends, to this office.Of course Joyce has been making our eyeglasses for years. Best optician ever!!!This practice gets all our love.
After years of dragging my feet to have a proper eye exam, the wife forced me into making an appointment. I will never tell my wife this but she was right and Im glad I saw Envision Ghent Optometry. The care I received was exceptional, the staff was amazing, and I can drive without my wife holding on to every handle thats within grasp of the passenger seat. Not only would I reccomend to strangers but my friends and family as well! Thank you Envision Ghent Optometry!
Dr Cassis has added a modern ambiance to an established professional optometry clinic. The new staff is friendly and caring, as evidenced by the follow up call I received the day after my exam. And Joyce the optician is on the top of her game as always. If you are searching for reliable eye care please give this practice a try. You will get a thorough eye exam and if itβs new glasses you need, thereβs a vast selection of fashionable quality frames.
This was one of the best experiences Iβve had at an eye clinic. I have had various issues over the past few years resulting in eye surgeries and other medical procedures and was hesitant to come to a new practice after moving to the area. However, I didnβt need to be. Dr. Cassis is one of the most knowledgeable optometrists Iβve come across and ensures you understand every part of your eye health. Iβll be coming back.
Everyone was very nice and helpful with suggestions and helping me pick my new pair of glasses.
Excellent service in all aspects! Dr. Cassius and team provided superior services and Dr. Joyce was very helpful with the selection of my new glasses. I would highly recommend Envision eye care to anyone. Thank you!
Envision Ghent exemplifies quality customer care and service! Dr. Cassis and team went above and beyond in the midst of an eye emergency that I am beyond grateful for. Routine visits and eye care are also worth the trip even if you are not local; each step of the visit is greeted with a friendly smile and informative explanation of the test/ procedure as well as state of the art technology. Joyce especially is the best at her craft and will help you to choose the perfect stylish frames every time!
The staff is professional and very welcoming. Dr Cassis is very thorough, knowledgeable and accommodating for her patientβs needs. I would recommend her highly to anyone wanting excellent eye care!
The office was very nice & clean. The staff members were very friendly. Wide variety of frames to pick from. I was given detailed explanations about the condition of my eyes. The reason I gave 4 stars is because test where ran on my eyes that was not covered under my insurance that I was not made aware of upfront, so when the eye exam was done I had a big fat bill to pay. I would have appreciated if i was told that certain test on my eyes were going to be performed that arent generally covered under the insurance so that I could have declined that part of the exam. I had to call back & ask for a itemized receipt because I didnt get one upon leaving the appointment. Other than that, this is a great place to go to!
Wonderful experience soup to nuts! Every staff member was kind, courteous, professional, and helpful!
Thank you for taking such good care of my eyes! Everyone is friendly yet professional and knowledgeable.
Everyone who helped me were so kind and helpful. This was the BEST eye doc experience Iβve had. They take the time to help you and are very thorough. Thank you β€οΈ
Dr. Cassis gave me the most thorough eye exam Iβve ever had. She is super personable and explained everything going on with my eyes the past few years. Joyce fitted me for my glasses and and was super helpful and knowledgeable also as are the rest of the staff. I would definitely recommend Envision Ghent.
The office seem to operate off of memory, instead of their records. They told me multiple times that they didnt have my glasses frames in their office, only after insisting the frames were at there store, did they take the time to look for them and find them. This was just one of many instances where their lack of communication within the office caused stress on me. I like the doctor, but I think the office is still figuring things out.
Dr. Cassis is awesome. Very thorough with the eye exam and explains everything in a way that you can understand. And Joyce is excellent in helping you find those right pair of glasses. Would highly recommend going!
This was the most thorough, and pleasant eye exam Iβve ever had! The staff was super friendly and made me feel welcomed. Dr Cassis was so kind and informative, and put me totally at ease. And Joyce was amazing! Loved how she was able to help me confidently make the decision on my frames! I will absolutely be recommending Dr Cassis and her staff to all my clients.
Iβve lived here for 12 years and have worn glasses/ contacts for 30! By far, Dr Cassis and her staff @envision Ghent optometry are hands down the most professional and caring group of people I have encountered! They are the only place I will go for my optometry needs from now on! 110% recommend!~Johanna
I love Dr. Cassis!....and her staff. She has been very attentive with me since I had my Lasik surgery.......she definitely pulled me through some rough times. When she opened up her office in Newport News.....I would travel through the tunnel to see her. To say the least I was thrilled that she is back on this side. I will be her patient as long as she will have me!!! She listens and really will work with you and help you with any eye issues......or just for a regular check-up. The staff is always pleasant and will do any follow ups. Love her new location in Norfolk!!!! Thank you for all the support you have given me..........you are the best!!!
Friendly, personable and thoroughJoyce is the very best at fitting glasses and has me excited every time about my new glassesDr Cassis is awesome
In the past, going to the eye doctor was like going to the dentist. But I found this fantastic optometrist that is so caring and professional that I enjoy going to see her every year. Her staff do such a professional and friendly job. Kudos to you!
I have been a patient for over 20 years. The level of service provided by the previous and current Doctors has been excellent. The staff is knowledgeable and always courteous. Its one medical appointment I actually look forward to.
The best experience you can have for an eye visit. The staff is very helpful, and Dr. Cassis is very knowledgeable, funny, friendly and super helpful. I also got fitted for glasses with Joan and it was a quick and easy process, she was wonderful! This office will go above and beyond to take care of you and make you feel at home.
I have been a patient of Dr. Nathalie Cassis for 20+ years. She is very thorough in her craft and will go the extra mile for you and your vision. She takes the time to explain what she is doing beforehand and her findings. She will then give you options that will aide in correcting your vision. Depending on your style, you also have a plethora of frames or contact lenses to choose from. For me and my family, she is the best optometrist in the world. Her staff is very friendly and professional. Her establishment is very classy and clean and your vision health is their priority!
Everyone at Envision are amazing! From getting a yearly eye check to making sure youre glasses are perfect for you. Dr. Cassis and the staff, take their time to get to know you, and your needs. I recommend them and will go across country if they move to be able to see them.
I enjoyed my visit very much. The technitian and Doctor took time to be thorough and caring. This is a first class facility with a focus on the needs of the patient.
I love these girls and place! It had been a few years since I was able to get back into the eye doctor and when I came to Envision they were awesome. I went to this location under the previous doctor for about 10 years and when I came back to them as Envision I felt just at home as before. They were quick, concise and provided all the information I needed since it has been so long since I had gone to the doctor. Also, considering the circumstances with COVID, everything was very clean and they were cleaning the equipment right after each of my exams were done. Dr. Cassis and her team are awesome! Highly recommend!
Envision in Ghent, Dr. Cassis and the entire staff are professional, kind, courteous and exceptional in every way. Dr Cassis is extremely proficient, abreast of all the most current techniques and proactive in all things related to vision. Joyce is amazing in her ability to recommend just the right frames to each unique client. I gladly recommend Envision in Ghent to anyone needing vision care.
I have been going to Joyce for years to purchase my glasses .She is extremely educated and helpful, I canβt imagine going anywhere else to buy my glasses.Iβm extremely relieved that a new owner has taken over the business.The facility is renovated and beautiful, and I feel very comfortable going there during the pandemic.I highly recommend this business to all !
I did get very professional help. The service was excellent.
Dr. Cassis is the very best! Iβve seen her for years and my kids see her too. We will follow her wherever to make sure we get the best care. We highly recommend Dr. Cassis & her staff!
The staff and the the service is just great!
Have been seen Dr Cassis for my Keratoconus. She is very patient, understanding and precise at her work. He staff (Linda, Lisa, etc) are also very friendly and patient to answer all the questions. Her equipments are built for todays modern practices. If you need contact lenses, definitely visit Envision Ghent Optometry!
My family and I love Dr. Cassis! We have been going to her for many years. The eye exams are thorough and you dont feel rushed. Dr. Cassis is very personable and we enjoy catching up at our visits.
The team here is professional and proactive. I am very happy with their service and care. Plan to keep using them.
This was the most detailed eye exam I have ever received. I felt like my concerns were actually heard and addressed and the staff was so helpful and friendly!!
This is a great place to go for glasses and many optical needs. Joyce is the reason I started going to this locale, a colleagueβs glasses were so awesome and she shared that her secret was Joyce. Even though it is really outside of my normal area and they donβt have weekend or later than typical business hours (which can be tough at times) I had to give it a try and more than ten years later here I still am going there. Joyce helps me greatly find glasses that I always get compliments on, that fit my small bridge and personality. I have a hard time deciding these things and with Joyce it is a breeze because I trust her opinion very much and she is truly gifted at finding the right frames for your face shape. Dr. Cassis has been a great benefit to this location. She believes so much in what she does and really cares about helping people. Because this is her company, she can do so much more that will benefit you, than a Dr. at a big company and she has a lot of attention to detail. I have been timid to try new things that I need to do Vision-wise as my eyesight changes and she has given me the latitude to give it a try and to change it if I donβt like it. She has really boosted the technology and they have tests that I never knew existed and has opened a dry eye clinic. I suffer from chronic chalazion and had been only managing outbreaks with Opthamologists. Dr. Cassis has been helping me in a new more wholistic approach to fixing the problem and keeping it controlled with methods that work for dry eye patients as well. Itβs a rare problem and it was so serendipitous that I could get relief and become more on the offensive side, from a place I was already going to. This could be an even longer review, telling how this company is different and better than any other place I have been for these services for many reasons. However to put it plainly, from a person who has used many services from here and been to many different places in my past for eye needs, and who admittedly is not the easiest person to please, I highly recommend this company and you will not be disappointed if you give them a try!
I have been a patient of Dr. Cassis for many years and I am so happy I was able to follow her to this practice. The employees here are helpful and informative. I appreciate their ability to work with their customers and Dr. Cassis is always willing to take the time to truly explain what your best options are as well as provide you with natural, non-procedural ways to help your eyes. I would recommend this practice and Dr. Cassis to anyone that experiences eye issues and needs answers.
Another great visit with Dr. Cassis and the wonderful staff at Envision. Always punctual. Caring. Available for questions and time needed to answer them. Very pleased with the great services provided. Joyce is a master at helping to choose new frames.
Excellent eye care specialists from the ophthalmologist (Dr. Cassis) to the optometrist (she has been on staff for some time now and really knows her stuff) to the technicians and other staff who take care of the phones etc. Everyone is helpful and friendly.
I absolutely love Dr. Cassis and her staff. They are all so wonderful and kind. They go above and beyond to help me and my family with our eye care. I started seeing Dr. Cassis in her Newport News office for years. When she had decided to change over to Ghent I had no choice but to follow her. She knew me and my eyes. She is so caring and considerate as well as very intelligent. She has remarkable staff that understand your needs and help you any way they can. Thank you Dr. Cassiss Office.
The doctor and her assistants were very thorough, cheerful, and helpful during the examination and fitting of glasses. We were very satisfied.
The staff at Envision is so helpful and pleasant that it is a joy to visit. They carry and deliver top quality products.
The staff is incredibly friendly and Dr. Cassis truly goes above and beyond to explain her diagnosis/treatment plans to you! The office is very clean and all proper precautions were taken during the COVID-19 pandemic. Joyce is amazing and helped my husband choose the perfect eye glasses! A great experience and we will definitely be back. Thank you all for such great care!
Dr. Cassis and staff are professional and very friendly. Would highly recommend them for your vision needs.
Dr. Cassis and her entire staff are caring and thoughtful professionals. I am impressed with the technical advancements that have been made recently, and Dr. Cassis is clearly proficient with her top-of-the-line equipment. As a contact lens wearer for forty years, I can honestly say that my last two years with Envision Ghent Optometry have been the most satisfying of all the eye doctors I have had. I highly recommend Envision Ghent to anyone with optometry needs.
THE BEST in Norfolk! Covid compliant, prompt, friendly, great frames! Thanks to Joyce, my new glasses are PERFECT. Highly recommend!
Always a great experience during my checkups with Dr. Cassis and her team. Youβre made to feel like a person and not a chart and that is a rarity in the medical field now a days. Thanks Dr. Cassis and team!
I had a great experience with Envision Ghent. I was a former patient of Dr. Corey. I went to Corey Family Vision for over 20 years. I am so happy to have Envision Ghent in that location now. Dr. Cassie was super. She did a thorough exam and fitted me with new contacts. Her recommendation changed my mind about contact lenses. I had worn them in the past but not daily. The contacts Dr. Cassie suggested for me are so comfortable I could see myself being a long term contact wearer.Joyce helped me select the perfect frames for my face. The shape and color are prefect. She always comes through with the best glasses. The office staff was warm and inviting. Very knowledgeable in regard to my insurance coverage. I would recommend Envision Ghent to all of my friends and family.
Dr. Cassis and her staff are awesome! I started seeing Dr. Cassis when her practice was in Newport News a number of years ago. I have followed her to Envivion Ghent Optomery because I trust her with my eyesight.
I have worn corrective lenses since I was 18 months old. Iβm 44 now. So you can imagine how many different optometrist I have seen. This is hands down the best! Dr. Cassis is not only a great doctor but you will see because of her awesome personality that she is also a great person. This continues through the entire team. If you are looking to buy a new pair of glasses, Joyce will take care of you and pay attention to detail to a degree that you are not used to receiving any where anymore! I feel awful for not remembering the names of the sweet young lady at the front desk and,the doctors nurse who You will think is the doctor until she says β the doctor will be in a a minuteβ. Yes she is that sharp and that professional. It seems to come naturally. Sheβs worked and studied so hard to learn her profession that it seems like she was born a super star.If you are looking for a new optometrist you will be making a huge mistake if you donβt make an appointment at Envision!!
I iβve never had a doctor spend so much time with me when there was nothing wrong. πShe was incredibly thorough. Great experience!
On my visits to Dr. Cassisβ office Iβve been met with a knowledgeable staff that provided excellent individual attention. Dr. Cassis has been extremely attentive to my needs and questions. The office is a friendly environment. The wide variety of frames is impressive. Joyce is a jewel.
Quick, professional yet personable, all around great experience!
My last eye exam was not great, but this year I made it a point to research and find an amazing Eye Dr and I did just that! Dr Cassis was so nice and really helpful and listened to what I was saying about my eyes and how they were affecting me. The office staff were also kind and courteous and Joyce was amazing with helping me pick eye wear! I told her what I liked and thought I wanted and she picked exactly that! I have already recommended Dr Cassis and her team to a few friends looking to make eye appointments! I will definitely be back!
Wonderful experience! Staff is extremely friendly and professional. They have most up to date equipment for checking your eyes. Getting the glasses was a pleasure too. Picked them after the check up and in a few day they texted me saying glasses were ready. I stopped by to pick them up - got my cute gift bag with my glasses and few extra treats inside within a few minutes. Super quick and customer-oriented!
Professional and personable! I canβt recommend them highly enough.
Beautiful clean facility! Dr. Cassis is truly caring and follows up to make sure you are happy with her solution. I also know her personally and she is an amazing human!
Where do I start my Wife and I have been seeing Dr Cassis for 20+ years! We started seeing her when she was in Virginia Beach, she moved her practice to Newport News and we made the trip from Virginia Beach to Newport News and now she is Norfolk yea! We canβt say enough about how great she is and how she takes all the time necessary to explain any problems or issues that may come up during our exams. Needless to say we are extremely pleased with the care she and her staff provides.
Dr. Cassis gave me the most thorough eye exam Ive had. Shes very personable as well as a consummate professional. Her staff is excellent--especially Joyce!! Joyce helps with your glasses, and she is just super. Ive been buying glasses here for a long time, and Joyce is the absolute best!!
The staff there is absolutely amazing, they were super nice, understandings, and extremely helpful. I would to especially like to thank Ms.Lily and Mrs.Joyce. They were able to fix my glasses on the spot, free of charge, when I accidentally popped out one of my lenses.I will forever be a long time customer.
Such a great experience with Dr. Cassis and her staff! Got the red carpet treatment today, exam, glasses the works. Everyone was so helpful and friendly and Dr Cassis have it to me straight and helped me get the exact prescription I needed. I canβt wait to get me new glasses next week.
I took my mother here. She has really bad eyesight. The doctor not only helped her with her vision but also her eye health. Highly recommend this place!
After a thorough examination, Dr. Cassis found an issue that needed further investigation and made me an immediate appointment with a retina specialist. That move was critical for my eyesight, and I am very grateful to Dr Cassis and her staff for their expertise. Everyone in the office is friendly and professional.
Our entire family has been with Dr. Cassis for many, many years. She is the best! In fact, two of our children see better to this day and have had many vision problems completely corrected and / or improved tremendously. We love her so much as our family eye doctor that we even followed her to the new office! She Is always readily available for us, never rushes our visits, and continuously keeps herself up to date on newest procedures, as well as equipment for the office. Look no further for an eye doctor, she is hands down the best!
I found a terrific choice of frames for my new sunglasses today at Envision. As always, the staff was super helpful and pleasant. This has been an outstanding source of good eye care for my family and I look forward to many more years of great care.
Dr. Cassis is very thorough and does not rush you through the exam to get to the next patient. She genuinely cares about her patients. She also stays up to date with the latest technology and techniques. Highly recommend Envision Ghent Optometry.
Had a great experience, the staff was very professional and friendly. They also have all the latest equipment to do a complete check of your eyes. Definitely recommended if you want the best experience in eye care!
Very thorough eye exam and kind people through out the place. Great information gathered and shared. I felt like Dr. Cassis had a genuine care for me as a patient. Will definitely return.
Great eye place! Everyone is so sweet and caring. Ive been coming since Dr. Corey was here and the new ownership is just as amazing!
I was diagnosed with keratoconus and have worn contacts for over 40 years. Over the years Iβve had many doctors with varying degrees of skill. Doctor Casis is the best Iβve had to date. She has mastered all the new technology and brings them skillfully to her practice. She is straight forward and recommends solutions. Iβm a very challenging patient and she exceeded my expectations. Iβve recommended her to my friends. I recommend her to you.
Dr Cassis is awesome. I went there for an appointment before the pandemic. She was funny and helpful. The office is very technical which i loved and she even made my appointment herself. Loved it! Today, I took my son there as he had an infection in his eye. She found the problem and treated it. She also was great with him in explaining to him what he should and should not do. BTW. They do not take my insurance but I would not change out because Dr Cassis is that good. Thank you for your help.
Excellent service on every level! The doctor is outstandingβpersonable, highly skilled, excellent rapport. I feel extremely confident in the care I received. The office is also beautiful from many options of glasses to comfortable seating. Best eye care choice around! Thank you.
Twas mere weeks before ChristmasAnd to Norfolk we wentTo find Dr. Cassis,Now working in Ghent.Her talents impressive;Her care unsurpassed;Our eyes were her patientsWe had to wear masks.When we finished our exam,And drove out in the night.We felt comfortable in trustingDr. Cassis with our sight.Review #2Should you venture to visit Envision Ghent Optometry, you will be delightedly impressed upon crossing the threshold. Greeted with the necessary safety precautions, hand washing and sanitizer, a welcoming atmosphere of friendly, knowledgeable staff members both welcome you and begin your examination. You are in extremely capable hands.My husband and I have been patients of Dr. Cassis...how long? I have no idea. We find her to be extremely proficient, knowledgeable and caring. She always has a humorous anecdote to share and never stops smiling. Her sunshine is contagious. I consider her to be my doctor, but also my friend.
Dr. Cassis and her staff are amazing! I travel over an hour to see her, since she moved the practice from Newport News to Ghent. The eye exam is very comprehensive and I always feel like Im getting the best care. Dr. Cassis is funny and really gets to know her patients. I highly recommend choosing Envision Ghent Optometry.
I LOVE this office!!!! Everyone you come into contact with is very friendly, knowledgeable and SO helpful. I had an issue that came up suddenly, and Dr Cassis had me come in to be checked out immediately to get a handle on the situation. Her follow up care has been very thorough. I feel very well cared for and confident that this will be remedied. And donβt get me started on Joyce π€, she has kept me in stylish glasses for the last decade or more. You wonβt be disappointed by coming here for your eye/eyewear needs...
Consummate professionals that keep up to date with the most recent advances in optometry. Everyone was extremely friendly. Dr. Cassis helped address some issues occuring with my vision with a greater amount of care and thoroughness than I have witnessed other places.
I have been a patient of Dr. Cassis for over eight years and she is simply the best! Her eye exams are thorough and she explains every thing she is doing. A couple of years ago I had a detached retina and Dr. Cassis was with me during every step of the healing process. I just met her new office staff and they are terrific.
Very polite staff π
Dr Cassis is AMAZING!!! Her office is so great that I followed her from Newport News to Ghent.
Fantastic Doctor and staff! The doctor is very thorough and helps explains clearly the issues Ive had with my eyes over the years. They also have a great variety of glasses to choose from!
Efficiency, professionalism, and courtesy. Dr. Cassis is phenomenal. She is a master of her craft with excellent bedside manner. I felt like she genuinely cared.
Amazing Doctor and Staff, very clean environment! Every thing explained clearly, a painless experience! Loved the whole process! 5 stars!!!
I have been a patient of Dr. Nathalie Cassis for two years. I cannot speak highly enough of her and her team.I moved to the Norfolk area two years ago. My worst nightmare is always finding a new eye doctor. I have Keratoconus, an eye disorder that thins and reshapes the cornea. My condition is treatable, but requires the help of an eye care professional who is exceptionally knowledgeable about the condition AND fitting Scleral lenses. My personal experience is most eye doctors do not have the skill level necessary to truly help their Keratoconus patients. Because of the odd shape of the cornea, fitting the lenses can be frustrating and time consuming for the patient and a true challenge for the doctor. Finding a personable, caring, committed, and knowledge optometrist, who is willing to invest the time necessary to ensure clear and comfortable vision, is near impossible. I canβt believe how lucky I was to find Dr. Nathalie. She immediately understood my special needs, used state of the art equipment to assess and map my eyes and have custom lenses crafted. My vision is now 20/20 (for the first time in years). My lenses are comfortable and I am confident Dr. Nathalie will continue to provide excellent guidance and help me protect my eyeβs health.I strongly recommend Dr. Nathalie to any individual; from a standard exam to more complex eye medical issues. You will not be disappointment. Her staff is warm, friendly, and accommodating. Dr. Nathalie is a true professional with an equally charming personality. Do yourself (and your eyes a favor) and visit Envision Ghent Optometry and Dr. Nathalie Cassis.
As I was leaving from my last vision check up Dr. Cassis said to me youre number 1 Matthew Tyler! The statement caused me to stop and realize that no... Im not number 1; Dr. Cassis is deserving of that title! She has been my optometrist for the last 12+ years! My vision is absolutely terrible (-10 and -8) but because of her I see in 20/20. I wouldnt trust anyone else as easily as I trust her and her staff to know and do whats best for my optical health. This new location is modern and cozy. There is a comfortable seating area with a designated table for the little ones. The chandelier is a nice touch. Check in and out is quick and easy! Highly recommend coming here for your optometry needs!