Great team at GMC Norwood. My wife and I came here to test drive a 4x4 truck. Everyone was very professional and there wasn’t any pressure to buy. The vehicle was out of our price range but Peter and Mike went out of their way to find us a deal that would work. Great experience overall. I would highly recommend GMC Norwood for anyone who’s looking for a truck in this market. Thank you so much guys, I’m very happy with the purchase!

Excellent service dept. Bill Devine is the best.Sales is friendly and very helpful.Peter in sales and Tim in finance are a pleasure to work with.

The whole experience was easy and no pressure. We went to see a specific vehicle, took a test drive and my daughter fell in love. Tony was super easy to work with. There was no pressure to buy but we knew in this crazy market we needed to move. The whole process start to finish was super easy. Definitely a great dealership! Very good experience

The entire experience from start to finish was a breeze. Everyone is super friendly and extremely knowledgeable about the GMC product. I never felt pressured to purchase the vehicle but am very happy I did. Would highly recommend this dealership!!!

They are so professional and do everything they can to make sure that the customers are satisfied and well taken care of. I had a minor issue with my new vehicle and the sales person called me after he was already home! That’s the best service I’ve ever had!! Thank you for such great service!!!

Great customer service, fair price, no pressure, they do what they say they’re going to do. You can’t do better when buying a used vehicle. Peter was particularly good to deal with.

Fast and easy. The salesman and the finance manager were both very helpful and personable. By far the easiest car purchasing experience I have had.

I recently purchased my first car and Tony and Tim made the experience so easy and enjoyable. I found the car on their website and emailed with Derrick and made an appt. to go in and purchased the car! I had a bad experience a few weeks earlier somewhere else and was not expecting to buy the car that day at Central Buick but I felt like I was heard and understood. The price was great, how could I not? They are open on Sundays which is a plus. Picked it up a few days later and it was clean and Tony went through all the information with me and was so patient. I will definitely recommend anyone I know interested in purchasing a car to go to Central Buick in Norwood. They are amazing.

Highly recommend Pete! He is very professional, very family oriented. They acknowledged my girls as soon as we got there. They gave them balloons to occupy themselves. Not pushy and very understanding. Drove away with my car 2 days later!

Working with Tony was a breeze. He was very accommodating, knowledgeable and helpful. The buying process was smooth and fast. Tony did everything he could to get the truck ready and in my hands as quickly as possible.

I came in for maintenance and there were issues identified during the checks. Im a car novice. But, Bill was patient and thoughtful in his explanation of what I needed and why. He did NOT pressure me to get it done right away but instead advised of the outcomes if I did not resolve the issues fairly soon. So, I appreciated that greatly.I would (and have already) recommended Central Buick GMC to family, friends, and colleagues.

Very responsive dealership, notified me when I truck I wanted to look at sold, preventing my from making an unnecessary trip. Called me quickly when another truck came in. No pressure sale, very upfront with any questions and quickly completed the sale. I have leased and bought many vehicles and this was the best experience so far.

As always, a wonderful experience at Central! Lonny was so helpful and had everything prepared and ready for my husband and I to be in and out. By now means were we rushed but he was accommodating and courteous of making the process smooth and timely so we could get back to our kids. He was knowledgeable, friendly and we enjoyed chatting with him. It’s so great that everything is done right there for you because it’s one stop shopping and you know that the quality and attention to detail are top notch. Tim in finance is a pleasure to work with as well and as a family man himself, he definitely takes pride in wanting each customer satisfied and comfortable with their decision.

GREAT experience! Lonny was wonderful to work with and has such patience. Great place to purchase a vehicle.

Service department staff that check you in and out are the best!!!

I have had a very rocky history with my Acadia,Denali; a vehicle that I love. Please check my history & see the problems that Ive had with this vehicle, which is ongoing. As I look forward to my next transportation, it is very difficult to envision that Ill be going into another GMC.There are 5 of us who are driving in my family & based on my difficulties with my acadia, they have chosen what they perceive as better options.

The sales people are friendly and very helpful. The service Dept is GREAT!

Brian Hayes was a pleasure to work with. Im glad I chose Central GMC to purchase my new vehicle. One of the only dealerships not gouging their customers by charging over MSRP Due to the shortage of new vehicles.

J.T. Price has been accommodating, professional, knowledgeable, and very helpful throughout the buying process. We have had a stellar experience buying our truck with Central Buick GMC.

Central GMC was a great place to buy, we got a 2019 Acadia, no pressure, they just wanted to help get the right price and right SUV. Ill be back.

Fantastic overall buying experience. Went in with my truck in mind to purchase and completed same day without any issues. Absolutely recommend anyone else that asks to shop Central GMC.

Yesterday, I purchased a Buick Encore at Central Buick and had a great experience. Tony, my salesperson, and the rest of the staff were very knowledgeable and helpful. The transaction was smooth and there was no pressure to purchase. Highly recommend and will be back in the future! Thank you, Central Buick!

Helpful and courteous staff, great communication, kept me informed of work progress.

Excellent service I was able to get in fast and your staff at Central GMC was very courteous.

I have been purchasing/leasing from Central for nearly a decade. I am always so pleased with the care and attention to detail that we receive each time we do business. I have purchased numerous vehicles for my business and personal use over the years. I know that when its time to think of getting a new ride there is only one place I want to go. Central has made it easy to do business with them. The product is great and the customer service is top notch! Do you know they can deliver your new car right to your front door? Well, They do and its great! Thanks Central for making my wife super happy with the new car. Ill be back soon for the truck trade in.

Tried to schedule an oil change and a quick warranty fix on a rear seat belt on a night service is open till 7pm. 1 hour tops but they only schedule appt to 230pm and I wouldnt get there till 330pm so they were unable to help me.

J.T. was awesome, we will definitely be back to get our next truck from him.

My used car was found with severe mechanical issues 2.5 months after the sale, right outside the 2-month limited warranty. Would definitely avoid them in future.In response to owners response:I purchased a used Ford Escape in January. I did not visit the service department. That may be why you cannot find my record. It cost me $3600+ to fix the transmission.In addition, the sale agent intentionally ignored my email. I cannot get reimbursement for the state inspection ($35), which was promised when purchasing the car.

Great service by JT Price. A true gentleman.Extremely knowledgeable and trustworhty.

Brought my Chevy here for a lease buy out. They were very helpful and professional. Will go back based on their customer service.

Love my guy Gabe. He is kind, friendly and takes good care of me. Workers like him are hard to find these days. Keep up the great work.

I had a coolant leak. Called the service station Saturday and they were able to have me drop it off first thing Monday morning. The service gentleman I worked with, Bill, was fantastic and very accommodating. Very happy with the quick and careful service I received

The service I requested (oil change, tire rotation, and recall repaired) when I made my appointment was performed timely and properly. However, when I was checking in I asked for an estimate to change my fuel filter while I was there and was told it would be $289! This is an outrageous charge for a fairly simple task. When I asked why it was so expensive, the serviceman told me it was a highly difficult task because the filter was located up under the wheel well, behind the shroud and other things that needed to be removed. I explained that my fuel filter is located under the truck, next to the fuel tank, very easily accessible. The serviceman told me he would look into that and get back to me. 3 hours later my truck was ready and he never told me anything about my fuel filter. When I asked he said “the estimate I quoted you was correct.” That’s Outrageous!

Amazing staff, everyone was extremely helpful at answering all my questions and the entire process was easy and quick! Would highly recommend this dealership to other friends going forward.

This is my second purchase at Central GMC. Both experiences have been great. Even in these tough times of low inventory- I was able to get the truck I wanted at a fair price.

Very helpful and polite I will be taking my car here from now on

Very nice and kept me informed throughout

Great experience for the second time here at Central Buick of Norwood. Brian and Russ really went above and beyond to get me into a beautiful 2021 Buick right out of their showroom floor. Truly grateful, when you go to Central Buick of Norwood you make sure to ask for Russ, he’ll take good care of you.

From start to finish, my experience at Central GMC was beyond expectation. This dealership is well managed . My salesperson Sabrina, and her manager Mike,guided me through the process seamlessly. They were both courteous, answered any and all questions, and were very professional. And the finance department manager was great also. I will continue my relationship with Central as my business continues to grow. 5 stars !!

Truly the worst service experience I have ever had in my life. Not only will I never use this dealership again for service or sales, but will never buy GMC again.

Gabriel Peralta is the best service advisor I have ever dealt with. He is honest and cares for his clients and their automobiles. He goes above and beyond anytime I bring either of my GMC in for services. He is highly recommended!

Customer service at this location was the best I’ve dealt with when it comes to dealership car services. The issue with my vehicle was less serious than was initially thought to be and the payment for my service matched accurately without me having to debate for a matching payment for the service. So thankful for a fabulous service experience, these people are awesome! Thanks a bunch!

My car buying experience at Central Buick GMC of Norwood was outstanding. The entire staff was friendly, patient and knowledgeable. This was my first purchase at Central and I will be buying my cars here from now on. Thank you Brian, Tim, JT and the entire Central staff for making this an easy and enjoyable experience.-Amy

JT Price was amazing, very nice and spent valuable time with me going over all of the functions of the car, etc. overall wonderful

Very positive experience. Had a bike carrier installed. I added an oil change at the last minute with no problem and representative informed me that I needed my oil filter changed as well.

Ok next time need be sure all parts in storage thank you

Bought a pre owned SUV. Peter was amazingly helpful. They gave me a great deal on my trade in. Tim (in financing) was super helpful. They made purchasing a vehicle online easy. Highly recommend them. When I am in need of another vehicle, I will absolutely go back.

Very low pressure and professional salesperson assisted with making our car buying experience hassle free and comfortable! We had a great experience!

My wife and I went test driving a GMC suv. Tony was our salesperson...no pressure as we like it. He was very helpful & knowledgeable. He made our buying experience easy.

Everything was excellent from service agent Gabreille to the workman-ship

My time at the dealership was very accommodating and informative. I highly recommend this place for young people purchasing a car for the first time!!

They had the car i was looking for and it was priced to sell. Tony rossi was our salesman, he was easy to deal with and not pushy at all. He addressed all the small details i wanted done before the purchase and even followed up with a call to make sure that I was happy with my purchase. I highly recommend using him if you are looking for a new car. Overall a great experience

It was a very enjoyable experience. Everyone I dealt with was knowledgeable and pleasant to deal with.

Hi. Here goes. I was asked by this company in 2018 to bring my leased vehicle and lease a new GMC. I was advised that GMC of Norwood would pay the remaining balance of my current lease if I leased a new vehicle. They had some good deals going on, I thought it sounded fair. I did so. The agent at the location called to verify my payoff balance with GM financial and coordinated everything. Its now just over 2 years later and my Credit was just dinged 132 points from the upper 800s because GMC never paid off the balance from they prior lease. I had no notice of this, no calls, no mail, no emails. Im guessing GM financial is to blame for a bit of this as well. But now I am having to spend hours and hours cleaning up this lack of attention to detail. Dealing with these credit bureaus are not fun. This hassle is not worth the deal I thought I was getting on a lease. I am in the middle of refinancing the house and this is causing some issues.

This dealership goes above and beyond there call to help with everything. i will never go to another dealership for a vehicle. Brian Hayes and JT. Price are wonderful to work with.

Its was very nice how I was treated with courtesy and they friendly . The service was very quick .

Wait was too long, needs friendlier service and dealer doesnt provide loaner cars.

Helpful, courteous pleasure to do business with

I enjoyed looking at vehicles without the pressure the lot was organized and information available, meeting Tony Rossi was a pleasure. He made my experience simple and easy in a short period of time to purchase the vehicle I was interested in. Thank you central Buick GMC financing was seamless as well

Great service. I was looking for a particular truck that was hard to find. I located one 3 hours away. I called Central GMC to see if they could help. I went there and they traded one of their vehicles for the vehicle I wanted. They had it in 3 days.

Great experience with this dealership, Derrick, Russell, and Tim were all great. The dealership allowed me to do most of our sales cycle virtually which allowed me to feel more comfortable given covid. We will be back next time.

Your service department is outstanding... In the many years I have been bringing my truck in for service, they have always been outstanding.

Had a great experience, thank you Pete from sales for getting me into the vehicle I wanted.

Great experience getting a new Yukon Denali. Everyone was helpful and the process was easy and painless. Staff was flexible and worked well to settle on cost and features. Some bonuses like liners and cargo nets which I wasn’t expecting were a nice touch. During pandemic I felt everything was safe and accessible. Can’t review service just yet because I haven’t tried it yet but had nice tour and everyone gave off great vibes. Looking forward to owning this beautiful SUV.

The Team at Central Buick/GMC in Norwood, MA made our new car experience so awesome and fun. Very professional staff reviewed everything as if it were their own car purchase. Best dealer experience we have ever had! Russ in sales was so helpful, detailed and pleasant to work with. Finance made it very easy to “drive away happy”. Highly recommend this GM dealer over all others.Steve & DanaWellesley, MA

1 star for poor customer service. Our salesman (Russ) stopped communicating after paperwork was signed- multiple calls and voice messages with nothing in return.0 stars for the manager of the service department. My 2 young daughters were with me on one of our many trips back to have issues fixed. He was swearing up and down the hall and waiting area because he couldn’t find my keys. Very unprofessional place of business.

The team at Central GMC were great. I was in and out in record time and found the exact car I wanted. Tony, Bill, and Tim couldnt have been more helpful. Highly recommend!!

Called Central with a minor problem, they odered the parts and picked up my truck . Returned my truck all fixed and washed.Great customer service

Tony Rossi, the sales consultant for my used car, intentionally ignored my emails after the car sale completes. (I emailed and sent reminder twice, and called to confirm he is in the office). Very bad experience.

Appreciate that the service department is easy to schedule using my app and also they dont come up with extra things that need to be repaired. I think they are honest and dependable.

Awful staff, every single employee was so rude to me. Also the employees seemed to struggle with keeping their masks on. They either had them on their chin or werent wearing one at all. I felt incredibly unsafe in their offices. Shame on you all.

Great purchasing experience. Russ and the general manager Brian took the time to personalize the sales process and make it enjoyable. I would recommend this dealer to friends and family. Thank you again for all your help through the sales process.

I found a great truck at Central Buick GMC my salesman Tony Rossi was a big help.Tim handle the paper work.I was very happy with the whole experience.

Tony was great process was easy

Friendly and knowledgeable staff. Tony was great!

Great service on my Buick Regal, something that I thought I would be spending $500+ on ended up being a smaller issue that was resolved quickly and at low cost. They identified the problem during tire rotation and oil change and did not charge for diagnostic initially planned. I will go back for further service without hesitation.

I had a wonderful experience with central buick gmc. Peter Dalton was wonderful and helped me to get a great car for a good deal. Tim the finance guy was awesome and they were very nice and helpful. Thank you for everything.

I was very grateful for all of Bill’s help with finding out what the problem was with my car. He went above and beyond. You are lucky to have him for an employee.

I had Lonny as my sales consultant, he went above and beyond to get me the car I wanted! Needless to say I left the dealership with my beautiful GMC Arcadia!

Went in with no appointment, met by a super friendly advisor, who got me in and out quickly. A+ service

Over 2 hours for an oil change and air intake calibration is unacceptable

Gabriel is wonderful to work with. He is the shinning star of the service department. He is patient with and considerate of his customers and he makes you feel like he really cares. Thank you for having such an awesome employee.

Really happy with the service

Tony was a great help with the purchase of my car! He was very kind and not pushy at all. He listened to all my needs and got me to a payment I was comfortable with, which made me feel good with a new baby on the way. I would greatly recommend him to anyone it was a quick and painless process!

Affordable, quick, and easy buying process. Sabrina found the vehicle I was looking for. She answered all my questions, explained the vehicle, and was as far from the stereotypical pushing sales person as possible. Tim was able to assist with the financing and communicated with the RMV/ insurance with me to help expedite the process making it stress free and efficient. All the staff were very friendly and I did not feel as though it was only to help make a sale. I felt as though they were happy to be working and willing to assist me which made this process enjoyable. Thank you to everyone that assisted. I would 10/10 refer anyone I know to this company.

Service was great. I’ve bought plenty of cars and it’s usually a long drawn out process. They got it done quick and easy! Will definitely be back when it’s time to upgrade the wife’s car!

My oil change went well in a professional way. Will be back after 5 K miles.Excellent service!

Larry was great and took my truck in earlier than my scheduled appointment!

Friendly service that addressed my reason for visit.

Great experience, this dealership really cares and fights for what you want!!

I was taken on time, pleasant polite experience, waiting room clean and orderly and felt safe there.

Amazing dealer! Beyond friendly, cooperative, very easy to work with! If I could give 6 out of 5 stars, I would! I will definitely be returning to Norwood Buick GMC in the future!

Buying a car during the pandemic was exceptionally easy & safe with GMC of Norwood. They have procedures in place to make the experience personal and convenient. I cannot say enough good things about Tony, our salesperson, fantastic!Highly recommend this dealership & Tony!!!

This is a really good place to find the right truck or car and there service is excellent.

It was a good experience. My technician was very nice and helpful and even suggested trying the Jeep cafe. Not to mention, the service was fast.

I brought my Acadia in for defective clear coat on the wheel rims.The rims were replaced under warranty, (good), but it took 4 hours to replace,(not good).I have wasted 5 hours of my time on a problem that should never have happened.Maybe not GMs fault, (wheel manufacture), but it certainly reflects on GM

The customer service was great and they dont just sell you a part they check your vin# to make sure u got what u needed thanks Buick

This dealership hands down the best I’ve ever dealt with. From coming into the dealership as a walk in to Sabrina handing me the keys. They are all very friendly and knowledgeable to the car buying process. Sabrina handled everything with the truck and walked me through it entirely. Chris was able to help me with after purchase accessories and made it extremely easy to get them. I highly recommend this dealership for your next vehicle purchase.

Brian, Tim and TJ were very professional and easy to work with! This was my 4th car that I purchased through the Central team!

Disappointed that this service department is ill equipped and never has parts required for repairs