Great team and great service. I had two colors I needed matching and they nailed both of them. I was really impressed by the quality of the work and my experience with the team. Liked them so much I went back the next day to place more orders with them.
Terrible customer service; employee acted incredibly put out that I had questions about their products and actively discouraged me from purchasing any available alternatives. This was after he shamed me for coming in with a partial can of Sherwin-Williams oil paint from out of state for color matching. It’s oil-based paint, not asbestos or illegal drugs. Maybe dude had low blood sugar or something. It was all-in-all an icky experience. I spent my $$ at Benjamin Moore and had a lovely experience there. I am no longer a Sherwin-Williams customer after this one. Yikes.
Ive shopped at the branch in Berkeley and found this one after having moved. The best part is they keep a history of the paint you buy, so you dont have to save paint chips or samples in case you need to do a touch up down the road. The paint is good, too.
Staff was very helpful and knowledgeable about their products. Needed a paint color matched and they were able to complete my request perfectly.
How great to shop here, employees are happy.
Alex was pleasant and knowledgeable. Parking was easy.
Went in 2 minutes before 5pm and the refused to help me so I had to return in the morning to pick up the 1 can of paint that I needed. The 1 can was very expensive and I found that it doesnt even provide the coverage Id expect for the price I paid. A better value can be found sadly at the big box stores.
Well stocked, knowledgeable staff, reasonably priced. Very quick turnaround.
Good quality and frienly people
The staff was very friendly and knowledgeable. They were able to answer any questions I had about products and offered helpful advice on completing my project.
Paint is good quality, but still more expensive than home depot. Even with an account in sherwin Williams is more expensive.
Hello: Your associates were very kind and helpful, however, several friends who stated that I should not have had to purchase the recommended primer as my walls are currently white. This doesnt make me happy...Thank you kindly, Karen Dick
Excellent staff who helped in many ways. Very clean store. Parking lot was filled but no one in store. Store staff brought purchases to my car which was very helpful.
Staff is excellent at the 4220 Broadway Street Oakland SherwinWilliams. Professional and always offers great tips and suggestions. Even remembers my name!
Alex made my shopping experience essy & safe.
The staff is great, helpful and attentive. And easy to work with.
The attendant on that day was super cheerful, helpful, and gave me good recommendations. He did not upsell me, advising me to go with middle of the pack paint choices. He also helped carry paint to car for me.
Went in for color swatches.staff helpful and not pushy
Nice personal frendly staff hood products
The color consultant, Najah, was very helpful in explaining the effects of different color combinations, the degree of fading that can be expected of different colors, as well recommended primers and numbers of coats of paint.
Helpful staff and on the occasion I visited had a food truck parked out front at lunchtime
I came in with tiny paint scraps trying to figure out what colors the previous owners had used. The SW staff actually found the house in the data base and were able to tell me exactly what colors to buy!! Can you believe this?? Why would you go anywhere else. I have been wondering for years why people in paint and hardware have not kept a database. Talk about value add!! Tell me how I can spread the word!
Great customer service, great color matching, and the employees in the Oakland, CA make sure you are satisfied with the color match.
The first person I had was not knowledgable or helpful at all. Then another person took over, and he was great!
Didnt have what I wanted, but they were very polite. 👍
Wonderful service. Glad theyre in the neighborhood!
They take the time to help you and answer all your questions. Dont just buy paid there, also get your brushes and such - many of the items are competitively priced with those know-nothing god awful Home Depot (which has gone to complete hell the last ten years)
It’s great because your paint profile stays in their system which is extremely helpful when you need to touch up areas 5 or 7 years later and you cannot remember paint colors.
They had a 40% off sale. Great products!
James gives excellent customer service, extremely knowledgeable.
Very helpful sales reps
You get expert help and friendly service at the Sherwin Williams store.
I work hear its nice and friendly
Service good and knowledgeable.
Worst customer service possible
Always very helpful!
Friendly staff, very helpful
Knowledgeable and friendly staff
Excellent service techs
Good service
Great staff
Perrisimo
Very good sibno employees have the product you are looking for call other stores to help you