The guys there are very helpful and they didnt assume that since I was a female that I was ignorant about parts. They got the parts I needed and with in minutes I was on my way

Great customer service they installed my battery under 5 minutes and all was working fine

I don’t frequent stores that specialize in auto parts very often. Usually I feel uncomfortable due to my lack of car knowledge, however I was pleasantly surprised by this one! I did not feel intimidated or belittled when inquiring about my license plate lights. The clerk was professional and helpful and even helped me figure out how to change them! The clerk went above and beyond and remained respectful. I will be coming back here if I ever need parts for my car in the future!

Having an issue with our Ford Fusion & Miguel checked our battery, alternator & starter out. Great store & great people!

This store will go to bat for you to find every single way to help you get what you need for your vehicle.. I was super impressed.. Best advanced store yet

They need more stuff empty inventory

All your automotive needs in one place and helpful staff.

Scott provided so much help and assistance to a battery problem I was having in the parking lot. Guy is a trooper and employees like him have to be extremely hard to come by.

The staff did an excellent job of helping me solve my rear wiper dilemma. The tool selection was good and they helped me determine that my TPMS units were installed in the wrong locations...smh

Needed bulbs for stop light. Determinwd which bulbs were out and found the bulbs. Much appreciated.

Fairly priced, clean and organized place.

Very polite and helpful

As youd expect it to be.

Great staff. Mac was very helpful.

Clean store and helpful staff. Cant ask for much more.

Shain was the definition of bad customer service, with his absolute lack of respect and politeness . I asked about the price of a product and if they will price match. He told me i wasnt buying what i thought. I explained i been buying this fluid from oreillys every month and i know what im talking about. He went and grabbed the same in a smaller cheaper bottle. Not what i need. So after 5min of searching online i found the product and got the price match bc well. I knew what i was talking about. Thanks for belittling me. 👍

Mac and candi were very helpful employees.

They dont update their system for parts they have in stock i have come here numerous times and they either cant find the part or somebody already paid for it and nomore are in stock. Not the employees fault however employees are rude to customers. Their system for updating what parts are in stock is trash and will have you on a goose hunt for parts dont waste time coming here.

Very pleased with the customer service at this store. I had an issue with an alternator I purchased and Shane the manager of this store was very good about making sure I was taken care of and got the resolution that fit me best. I have been a buyer from this store for many years and will continue to be in the future. Thank you!

Been coming to this location the past 20 yrs and have always gotten friendly, helpful service and advice including todays visit for a new car battery.

I was helped but it seemed like it was a pain for the clerk to do so Then another employee was stocking in an area that I wanted to get something he saw me standing there but would not move.Not friendly folk at all.Store is well stocked and clean .Prices are fair

Been going to the store on Clark and Silver star for years and have always enjoyed that store thanks to the customer service and knowledge of the staff there such as Steven and Ravi. Lately I needed a part and searched online for it in the advance website. How unfortunately that my store did not have the part but was only available at this store in West Colonial. This is unfortunate not do to the location but to mu experience there with the representative there at the time I went in to pick up the online order.I asked Curtis if he would check to see if the part I ordered and the part that he was handing to me were the correct march, he flipped.the words he used were : The smartest thing to before ordering is to make sure it was the right side. A aggressive tone of voice during his lecture.I was having a good day till this man placed a stain in it by me having to meet this man handing me the part.I will not stop buying parts for you guys and dont want you to fire the man at all. I understand a company should not get punished by one single employee. But to select a better employee and to him to take pride in his job and knowledge be able to help customers who are new to the automotive mechanical purchases.Peace

Use the app ...spend money... get coupons .save some money.. Simple.

Poor customer service. My husband went in to get batteries for our key fobs. The man behind the counter gave him a screwdriver. My husband said he didnt have his glasses. He never offered assistance. The worker looked pleased when he left. My husband has gone there before and they changed the batteries. He went to the Advance Auto on Clarke Rd., the fellow there changed the batteries with out a problem. From now on we will go to that shop.

Always a pleasure.

Only place I shop for my car part needs. Incredibly friendly and helpful staff.

Always love stopping in to see Stephanie and their manager... Thank you Stephanie for always delivering parts to people and brightening their day!

Great staff 👍 clean

Thank you for your help and support. Yall go above and beyond all the time

Very helpful had everything I needed to get the job done

I went in looking for some bolts for the glovebox of my car. A staff member showed me to their bolts, told me “This what we have. You’re better off at ACE. Do you know how to get there?” They had what we were looking for so I’m glad I didn’t listen to them.

I had my battery die midday Wednesday in a parking lot, in between appointments, in the rain. I managed to get a lucky jump and hit the local store(which has been in this location fornearly 20 years).They had what I needed in stock, switched out my other battery in 3 minutes and had me back on the road in 10 from start to finish. It isnt the prices.Sometimes its acceptable to pay a scratch more for the service and the people. Battery was $136.

Gentleman working was super helpful in helping us get new wipers for a rental car. He even helped us to install them because it was not obvious how to remove the old wipers. Very nice employee and they had everything we needed.

Scott, the Manager needs to take responsibility for his store and learn some people skills. He said, thats my name but I didnt order that for you. This is his response to misordering a part for a family traveling to Orlando to Destin Florida. Steer clear of this place. Had to argue with him to price match OReillys for a 10 dollar difference and wouldnt honor an active duty military discount. Luckily our Advanced Auto Parts in Navarre, Florida is awesome and doesnt suck as much as Scott the Manager.

Really rude then demanded my license plate number which has nothing to do with a part curtis ...Then telling me they dont have and cant order me a part when I know that you can order a part that is not Stock ....Dont insult my intelligence

These guys are great..... my car broke down... on the way to.... my vacation and they let us leave our car there for the week..... when we returned we were able to get it fixed and returned to Ga

I love this store and the folks here. The are professional, the store is clean and the folks treat you right. They take used oil and have tools for rent as well as always have what I need A++++

The customer service has been superb every time Ive been to this location.

Had what I needed and/or ordered it in quickly. Always good for me

Great people great prices beats other when it c ok mas to get the correct parts

Even though they didnt provide the service I need, the employees were nice and very helpful.

This place is really bad.the manager was so rude.bad manners.all the employee really bad.That have really bad manners.I recommended not to go this place.

Khalil was so helpful and friendly, he helped me locate my new wiper blades, explained my options, and installed them for me even though it was dark out and I was parked in a dark parking spot.

Great service always willing to help good knowledge

Reps definitely know about car parts and can help you find the best fit for your car. Free battery diagnosis and they will replace it for you

The guys were so helpful got me everything i needed n i was out the door. Thnx guys i appreciate yall!

Reasonable prices

Love this place. The employee Eli is very well knowledge and the workers are helpful also.

Great service and reasonable prices

Very helpful with quick service that you can understand

Crappy customer service and they will do nothing to make up for their mistakes.... their price match guarantee is bs... they never match any price from any of their competitors... even when the warranty and everything were the same... the same brand part here will cost 20% more then at autozone.

Horrible service. I walked in the one of their Auto Craft batteries, with a manufacture date sticker showing it was less that three years old, it tested on their meet with a bad cell and they wouldnt honor the warranty because I couldnt find the original receipt. Turns out their system purges purchase records every 2 years, so no way to look up a 3 year old battery to honor their own warranty. I went down the street to Walmart got the same battery, for $60 less with a 5 year warranty, and can exchange it at any Walmart in the county just by letting them scan the barcode on the battery if I need to. I would never buy anything hear again.

Very helpful ...perfect service levels

Its ok. Employees seem like they really dont want to help you

Go ty what I needed and good service

Everyone’s in that store it’s upset about something, sad faces

The staff are always welcoming, helpful and accommodating.

I only go there if I need something. Had an issue with a carburetor and the manager was not helpful and very unfriendly.

They were okay seem to know what they were doing.

Eli always has the parts I need and never fails to source when its a hard to find item

My go to spot, always helpful and friendly

Part Pro guy Eli is very knowledgeable and helpful, they need more employees like him.

Knowledgeable staff, very attentive to my needs

Very knowledgeable people when I went

This location is pretty good.

They had what I needed

Staff was extremely helpful.

My got to parts store. If they dont have it they will get it and theyll price match too.

Very helpful staff.

Always friendly very knowledgeable

He possessed no knowledge and was not very helpful

Held off on some of my purchases due to high pricing

Great service

Great lot of help

Great customer service

Very helpful

Great service!

Only place to get car parts

Clean no wait in lines ever

Good crew

Staff helpful

Very friendly staff.

Excellent

Very good advise you wonderfully

Uy

Excellent