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Secure Storage
10270 Ridgeway Industrial Dr, Olive Branch, MS 38654, United States
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Secure Storage
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Am
Review №1

We’ve used Secure Storage for over 4 years and have never had any issues, and have at times had multiple units. They’ve always answered our questions or helped us in every way they could. They’ve definitely gone above and beyond for our family and have been very accommodating. I’d recommend them above anyone else in the area! Fair pricing and great location!

Me
Review №2

The transaction went well. Was explained everything in a very professional manner! Would recommend to anyone looking for long or short term rentals.

Th
Review №3

Rented the unit online. It was a very easy process, quick turn-around. Did it Sunday night, got all the access codes via e-mail, showed up Monday afternoon to bring the first load, the unit was clean an ready for me.

Sa
Review №4

The staff I met in person and spoke to on the phone were very helpful and professional. The facility itself is clean and well maintained. I highly recommend this place!

Ra
Review №5

The signup process for the unit was soooo easy! I did it all online and immediately got a confirmation with my unit number and access codes. Went the next day to check it out and everything went so smoothly! The had a long waiting for me in my unit and even had the plastic cut to make it actually usable! I can’t imagine an easier and better experience.

Ty
Review №6

This has to be hands down one of the best storage facilities Ive ever used. The property is extremely well kept and Joyce was very helpful when I was deciding what unit to get. She is very professional when it comes to customer service, and has a great personality, which makes it easier when it comes time to pay for the unit. The property is always trash free, and extremely well kept.

Ke
Review №7

So far, so good. I was really skeptical about storing my belongings prior to our house being built. Friendly staff, great hours for access, and the location is great for reduced vehicle or foot traffic.

Fl
Review №8

Incredible service at the location in Olive Branch. The manager helped me find the best deals on my storage unit and the truck rental. She made sure everything was seamless and I did everything but sign over the Internet. Unbeatable price on my storage unit, especially for an INDOOR, CLIMATE CONTROLLED unit... $49.00 / mo... INSURANCE INCLUDED... OUT THE DOOR!!! The facility was IMMACULATE! Beside the fact that its almost brand new, it smelled almost hospital clean, with that sanitary smell. The grounds are well kept. The location is extremely convenient. The trucks they rent are mint. I have never experienced the value and service as I have at this location and company in over 30 year of using public storage facilities. I highly recommend this company and location.

Na
Review №9

This place is wonderful to rent from, extremely clean and the staff are very professional and understanding. Thank you for working with me!!

Ch
Review №10

Good. Never had climate control storage so I’m excited to see how well this works. It’s clean and I feel safe. I had alittle problem putting my code in but hopefully it was just because I was new to it. Employee very helpful at sign in.

Re
Review №11

So far I’m empressed with the professionalism of the staff and cleanliness of the property. They have great customer service and I’d recommend them every time.

Di
Review №12

Secure Storage is a very convenient facility. Climate controlled, very accessible and affordable. The staff is very friendly and professional. They will help you to find the best size unit and the most affordable priced unit for your needs. I have been with Secure Storage going on over 3 years now! Time flies and my possessions are as good as they were when I first had them stored. I trust this place fully. You cant go wrong using Secure Storage.

La
Review №13

Great service nice and clean and climate control units the best

Da
Review №14

The staff was friendly and efficient. Prices are comparable to other storage sites but Secure Storage was cleaner and more secure. Half off the first months rent was also nice.

Me
Review №15

Really convenient for me, I live just across the street. The place is always clean, and there are not people just hanging around. The only downside, there is no onsite dumpster. It’s hard when you need to clean out old things and there is nothing to toss them in. But other than that...I love the place.

Jo
Review №16

I had 2 10 by 20 indoors units that were broken into at this place last year. Very conveniently no cameras were working at that time & I lost about 20k worth of personal property.Cheers to Olive Branch police department for their help in partially recovering some of my property & successful catching of those involved.Secure Storage did nothing to help, no follow up, no apologies. They are worthless & useless.

Me
Review №17

As a new customer to Secure Storage, I was treated with kindness & respect. The facility is new and well lit, which is very important. The pricing was very affordable and beat the prices of other storage facilities that I had called. This location is close to my home and easy to use. I am glad that I found and chose to use Secure Storage in Olive Branch.

Br
Review №18

Customer service sucks! waited for 4 hours for someone to return from lunch. they live upstairs and never once did they come outside. I sat with 4 other customers burning up in our cars. I had cleaned out my unit and was trying to close it out. I called all the numbers including corporate, no help. but they did send me a bill for the next month! poor management will be the cause of their demise.

Do
Review №19

Very poor service. We were supposed to pick up our Penske truck for moving at 9am. NOBODY came to open. We had to find another truck some 15 miles away. 15 people were waiting on us to help. NEVER AGAIN!!

Ra
Review №20

The girls in the office are so friendly and helpful! They take time to make sure you get want you need, and then make the rental process as easy as it can be! On top of that, its clean, and the whole property is well taken care of. So glad I chose this location!

Ro
Review №21

Super clean storage, understanding to peoples individual needs and extremely courteous staff. I would recommend this storage to anyone because they dont called themselves Secure Storage for nothing; I feel confident that my items are safe and in good hands.

Br
Review №22

Nice place, nice employees just one thing I would ask to be changed. your month to month plans, maybe you should look into pro-rating because I cant get my keys until Saturday morning and thats my bill day so now I have to pay a full months rent for half a day of storage...kind of BS dont you think? Other than that honestly the place is nice.

Me
Review №23

I will probably never use a storage facility again! I now have had 2 horrible experiences using any kind of storage facility. Everything was OK until i had water damage to my unit. The girl that took the claim said she would turn everything in right away and she was going to shut down the unit and have it investigated for the water leak only to find out later that she did not. Property management changed during all of this, so the new manager had no documentation of the event. I filled out all of the paper work again only to be told I had to file the claim myself. I filed the paper work and after waiting several weeks I received a letter stating the insurance company needed the documentation from the manager of the unit. Once paper work was sent, several more weeks went by only to find out the facility had already moved a new tenant into the same unit that had the water leak and to find out the original lady from the insurance company no longer works for them. Now more than 3 months into this i am having to start all over with a new adjuster, filing all the paper work again and still not having the reports and such from the property manager. I still have not received a solution, or prompt cooperation. I have gone back and forth with the new adjuster each time and it is another problem or something is missing from the file. Here we are 6 months into this and I still have no answers!! I asked for the supervisors name and number who is over the property manager and all i got was its being taken care of this week no name and no phone number! I have gotten nothing but the run around! Very poor customer service!!!

le
Review №24

It was a great experience through the whole process. The office people was great to work with. The whole process was a positive one. I would recommend this storage company to all my friends. I looked at a lot of storage companies and this one was the best by far.

De
Review №25

Very friendly and was pleased with the renting process. Fast and easy. Units were very clean and love all the security this facility offers. First time ever renting a storage unit and I must say, I am very satisfied.

m
Review №26

This place is very nice! Clean and staff is awesome!!! I have had a storage unit for years with other companies and this place is 5⭐️ Compared to others. Thanks for being so helpful.

Ka
Review №27

My experience with Secure Storage has been rewarding and comforting knowing that your things are safe and secured free of bugs and thieves. If you want some place to store your belonging Secure Storage is the place to use. Easy access to and from storage unit with less worry of someone robbing you.

Ch
Review №28

Secure Storage in Olive Branch, MS is wonderful. The office staff is very nice and clean and the facility is very easy to move in and out from. I would highly recommend Secure Storage to anyone.

Ka
Review №29

I enjoyed having my furniture at Secure Storage. Very clean units, easy and safe access to your unit. Highly recommended!

Sa
Review №30

I absolutely love this storage location! The climate controlled building is so awesome. I would recommend you store your items no where else, but here!!

Be
Review №31

I have been a customer since just after they opened. The staff is very friendly and the facility is always clean. We are very happy and would highly recommend.

De
Review №32

The location is very convenient and affordable. The staff is extremely friendly and very helpful. I was unsure about what unit I needed and after telling the staff what my needs were they were able to pick the perfect size unit for me.

pe
Review №33

We dropped off our Penske truck here. Nice people, easy to find location

To
Review №34

Why did you go through and put stickers on all our locks... these stickers dont come off. I paid for the lock. Why are you vandalizing my property?! Who is going to take the time to get it off? I waited on hold for over ten minutes and finally gave up.- this company jacks up rates so fast and will not answer the phone, they have a call service and they dont address issues. I moved my stuff out and they kept charging me and would not refund my money and I could not get anyone on the phone. Also, the number below doesnt do anything, call it and youll see what Im talking about... these people arent focused on customer service at all, I promise you, just your money.

Tr
Review №35

Very helpful making the right choices on what we needed to accommodate our needs. Clean Units and great prices. Great Customer Service!!

Ca
Review №36

This is a great place! Very friendly staff thats so willing to help you. Im so glad I chose them.

As
Review №37

Great looking and very clean storage. Had a pleasant experience dealing with the staff. Would highly recommend!

Je
Review №38

Rented a truck, great deal, great customer service and will be moving from my storage else where to be at the secure storage facility! Management was great Krystina and Katie were great! Renting a truck again very soon from them!

Ma
Review №39

This is the first storage place Ive every seen as clean and secure as this one is. MH

Ka
Review №40

Excellent customer service! Staff was very friendly and helpful! Very clean facility! I will definitely recommend Secure Storage to a friend.

Ha
Review №41

Best storage ever! Very nice very clean. Super friendly customer service.

Ri
Review №42

Very nice employees .Extremely clean new buildings.GREAT Place for storage Prices lower than competitors down the streetYes .rate 10 being the highest score

bi
Review №43

Great place to store your stuff. Very clean and kept up facility. Great staff also.

Ju
Review №44

Nice facility, good price and friendly, helpful staff. The best storage facility in the area in my experience.

Br
Review №45

Very clean, well lit, very friendly employees and very reasonable prices. Will recommend to friends and family.

Ma
Review №46

Katie Wyatt has been the best ever! Helpful, considerate, professional. Give her a raise!

De
Review №47

Staff is excellent. The price and location is perfect!

Ke
Review №48

Weve loved having our storage units here the past 4 months! New, secure, clean and professional! Highly recommend!!!

Br
Review №49

Good place and good prices. The ladies in the office do a great job.

Me
Review №50

Facility is extremely clean and nice. Well done! Staff is very helpful.

Jo
Review №51

Super friendly staff, very nice facility, fair prices. Highly recommended!

Ce
Review №52

They made my moving experience awesome. They have wonderful customer service!

Sh
Review №53

The facility was always clean with no evidence of any pests in the storage unit. They were very friendly and helpful any time we contacted them.

To
Review №54

The facility is very clean and staff was awesome.They took me out to see the different size units so my decision would be easier made for my needs.l would definitely recommend this place for your storage needs!

ke
Review №55

Over the years I have used many different storage facilities. Secure storage is by far the best Ive ever used.

Je
Review №56

Great storage units..excellent customer service. I would recommend this storage place for anyone to use.

To
Review №57

Manager is awesome, this is the nicest storage facility I have ever seen. best prices around

Te
Review №58

Very polite people and a very clean facility. I have no problem trusting them to store my personal effects

ob
Review №59

Clean friendly nice facility! Great service! Definitely recommend!

Lo
Review №60

The manager was very friendly, and the facility was one of the nicest storage facilities Ive seen thus far!

Ji
Review №61

Worked quickly and friendly under time crunch. made the transaction quick, pleasant, and to the point. Clean area, instructions to operate gate etc was clear.

S.
Review №62

Great customer service, temperature controlled in storage facility is well maintained....easy access from Goodman road

Sh
Review №63

Very clean, very nice people, very helpful.Highly recommend

Ma
Review №64

The people at the desk are very friendly and helpful! Prices are awesome compared to others in town!

Da
Review №65

I hate this place

De
Review №66

The staff are very friendly and helpful. Units are clean and prices are very affordable.

As
Review №67

I admire a professional organized business off top thats a plus for me and also very patient, friendly staff...BEST PRICES IN TOWN

Ta
Review №68

The prices are very reasonable. The storages are very clean and the staff is very helpful!

Ch
Review №69

Nice, new facility with everything you could want including competitive pricing.

Lo
Review №70

Friendly staff, great prices, nice area and super clean!

An
Review №71

Rude Manager. after being told wrong by an associate that works there and ended up getting fired after he rented me the unit, I spoke with the manager and she said sorry for the wrong info but it is auto pay and month to month no matter what he did to sell me the unit. there was more but to sum it up i ended up paying 144 for a 10x20 unit from June 22 to July 22.

Ke
Review №72

The site was very clean and well-kept, and service was great!

di
Review №73

Friendly staff. Always helpful when needed. Very clean units.

Ra
Review №74

Kristina and her staff are professional, courteous and friendly.

je
Review №75

Brand new units. Very clean facilities. Great customer service.

Ro
Review №76

Always willing to help clients during difficult circumstances.

Da
Review №77

Clean facilities, fair prices. Everything you look for in a storage unit.

Go
Review №78

Absolutely love this storage! Fits everything I have and at a low price!

R
Review №79

Great storage very very nice and safe area.Nice employees

Je
Review №80

Very clean facility with friendly service. Very secure!

Me
Review №81

Really friendly and good prices

Pa
Review №82

Secure Storage is new to Olive Branch, MS and the staff are very friendly and knowledgeable about their units.

T.
Review №83

Great place to storage your items

St
Review №84

The manager is fantastic and the prices are the best in town!!

Ce
Review №85

Professional fast and friendly

Ki
Review №86

I recently spoke with one of their customer service reps and she was the absolute worst. She spoke to me like I was a child and that is something I wont stand for. In the beginning I was all for the company but after speaking to that girl on the phone I will be making other arrangements for my property.

Ch
Review №87

My experience is awesome every time

Jo
Review №88

Clean units great service from the staff!!!

Ma
Review №89

Awesome love it there very good😘😘😘😘

Ti
Review №90

Great place

jo
Review №91

It does what it is supposed to do

Sh
Review №92

Its been great

Ta
Review №93

Friendly staff and clean facility

Co
Review №94

Best storage in town

ra
Review №95

Nice people

We
Review №96

Excellent service!

Ca
Review №97

Easy access, affordable

Za
Review №98

Decent and reasonable

Be
Review №99

Great place

Jo
Review №100

Reasonable

Information
22 Photos
100 Comments
4.6 Rating
  • Address:10270 Ridgeway Industrial Dr, Olive Branch, MS 38654, United States
  • Site:https://absolutemgmt.com/storage-locations/ms/olive-branch/10270-ridge-way-industrial/?utm_source=GoogleMyBusiness&utm_medium=organic&utm_campaign=1314-OliveBranch
  • Phone:+1 662-420-7979
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–3PM
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