Great store. Good quality clothes for a decent price. The guy who helped me get checked out was kind and everyone was helpful :)
I had a piece of equipment that I needed covered. Trevor looked a bit surprised when I ask if he could custom cut a piece for the screen, then told me that he’s one of a couple of employees who can correctly do it.He was right. The screen cover was perfectly cut and applied. Great work. I’ll be back today with another one. Oh, that’s only if he’s working.
Awesome customer service, I was in and out in 10 minutes. Very friendly and easy to work with. 10/10 would recommend!
I know you can always get a cheaper screen protector online, but I love having a lifetime warranty on my screen protector. Also these hold up so much better and even though I know how to put on screen protector professionally, (I used to work at T-Mobile) they do a better job putting it on than I can. If youre spending 1000$+ on your phone, spend a little more and get a better quality protection.
I went in there today to get a replacement screen protector, Tanner was the one who helped me.. and he did a GREAT job! While he was putting on the screen protector he let me even go get a smoothie from orange julious, and as soon as I got back he had it flawlessly done and had the card reader ready to pay and leave!
Jared helped me out today. Phenomenal customer service, made sure it was a great install, and even upgraded me to a screen protector that I loved the look of more than my old one! If youre looking for a way to protect your phone, ZAGG is the only way to go! Thanks again for great service!
They are awesome, always so quick, they do such a great job, they honor their warranties, they are just a great company
Great and helpful service. Was quicker than estimated!
Avery and the manager at the store(can’t remember we his name—so sorry!!) were awesome! They were super helpful and went over each screen protector to make sure we picked the one that worked best for us.
Trevor was so kind and understanding, and very very efficient, took care of my husbands and my, my phone and explained everything in detail. We were so happy with him that we called our daughter who came over and had her phone done
Is very good service professional nice and fast I love it.
We went into the ZAGG store today expecting to pay $49.99+ for a new phone cover protector, but the nice employee, I think I heard his name is Jeremy (?), explained that ZAGG protectors have a warranty when you give them your old one back. Not only did we walk out with a better protector, but it only cost us $27, including tax and installation. And he said it will be even less expensive the next time we need one. Jeremy (?) knows the true value of customer service and he is a pro. We will definitely be returning and telling our friends of the great experience Jeremy (?) provided.
We have their lifetime warranty on one of our screen protector. we paid over $90 to have it. the phone screen shattered and there were glass shards that would have been impossible to transport because we live out of the state. we tried to come in to get the replacement and they were going to charge us $50 to get the screen replaced. it truly was the biggest waste of money, don’t get the lifetime warranty. definitely not worth it, and the employee was terribly rude about it on top of everything.
Every time I come here, I am well received. Excellent customer service with a smile. And the best part is that I am not told that they dont have a screen protector for my somewhat outdated phone. Theres always an estimation of how long the service will take and for me thats excellent way to communicate with their customer. I highly recommend this place to anyone.
Both of the employees were delightful. Their customer service was excellent. Their ability to think on their feet to make adjustments for questions were great.
I showed up 5 minutes to closing time looking for a screen protector and Trevor was very pleasant while presenting different options. He then gladly offered to install it even being after closing time. Great experience
I was running late tonight and Eric took great care of me when I walked in at just a couple of minutes to closing time. He didn’t complain even a little and made me feel like he was more than glad to help me. Great service! Thanks!!!
I didnt get the girls mane that helped me but she was awesome and so was the guy. They explained everything. Answered all my questions and were super friendly. Ill be back for sure
Two different clerks help me. One when I dropped off my phone and one when I pick them up. Both of them gave me all the information that I needed in a very short amount of time and obviously knew what they were talking about. The job they did looks great and I know what I need to do if I break my screen protector again. Awesome job.
Trevor at Zagg was so helpful. He pointed out a case and screen protector in my price range and made sure I knew all the benefits and options, and was super nice. Definitely recommend going here.
First time here. I’m really impressed with the service rendered and speed that it was delivered. Employees are really friendly and helpful.
Super friendly and always trying to help me find what would be best for me. I’ve been here twice and been treated really well both times, thank you! :)
He was nice and fast. It was done in less than one minute.
Super great service and it the wait time for the screen protector replacement was reasonable both times that Ive gotten my screen protector replaced. Hannah did a great job replacing the screen protector!
ZAGG is extremely lucky to have such a great salesperson as Trevor. Im older so having a person friendly, kind and patient was extremely appreciated. He shared his knowledge to help me with the best products for my phone. Many thanks for a great experience.
I always am super impressed with ZAGG. They are quick and efficient. My phone is well taken care of while with them and they do a great job cleaning it while replacing the screen protector.
Great job in only a short time. Thanks.
After finding that the screen protector I wanted wasn’t available in the Provo store, Logan called up to the Orem store and reserved one for me to pick up. The guys in Orem were friendly and perfectly placed the screen protector I’ve been wanting. Great service all around. Recommended!
Great experience! The workers definitely seemed to know what they were talking about. They were also super friendly!
Avery was so friendly and knowledgeable. I was and out super quick! Definitely recommend.
I had a great experience, the two men working in the store were very helpful and talked with me about things I find interesting as they worked on my phone, qualities hard to find in most young men their age. This type of customer service is not often encouraged by companies these days. Keep up the good work!
We were pleasantly surprised that our screens weren’t cracked and Jared applied new screen protectors while we waited. Excellent service!
I was helped quickly and efficiently. My product questions were answered with care and thoughtfulness.
Morgan was amazing! She was really helpful and friendly. Got everything done incredibly fast.
I was helped quickly and Zagg already had all my info from previous purchase. The gentleman fixed the screen protector efficiently and was very friendly. I even upgraded!
Unbeatable service! They are exceptional at taking care of customers here quickly and efficiently.
Fast service, tech put the screen on perfectly aligned and they didn’t try to up sale me anything.
I come here more than I’d like to admit. But everytime I do, service is always courteous and quick. I bought screen protectors for my family. You pay the initial install fee and $10 for every replacement thereafter. Worth it for me. ZAGG screen protectors have saved me hundreds in deductibles. Thank you Eric! ZAGG is the first stop I make so that shopping can offset the wait period.
Eric at the Orem University Mall location was exceptional! I had to replace my screen protector on my phone and my tablet and he did a great job on both. All while having amazing customer service, give this guy a raise!
My 87 year old father and I traveled over 2 hours to get a screen protector for his new iPad. Trevor was not only informative and efficient, but he was friendly and kind! It was worth the trip to get a fantastic product and to be treated so well!
They were very polite and I couldnt believe how quickly they switched out my cracked screen protector. The store was organized and very clean, which only added to my positive experience.
Your employee was very helpful and actually sold us on the extra protection with a one-time $15 addition
We got screen protectors about 3 weeks ago at the South Jordan location. My husbands got a snag and tore after a week. He is a little harder on phones. We walked in today to Avery. She was sweet and very apologetic about the poor quality of the screen protector. She suggested the upgraded one and we were sold. She was fast, knowledgeable and very friendly. Thanks for restoring our faithfulness to Zagg products.
Adam was awesome! And not only was he super nice and charming, he did an amazing job putting on the iPad screen cover for my iPad!
Love the product. Worth every penny. Excellent staff and service every time.
This was the best experience I have ever had taking care of my phone. Great price, great service, great everything!!
I bought a screen protector yesterday and 3 hours later after simply sliding my phone across my desk, it bumped the base of a desk lamp and the protector cracked in several places. I went back today explained the situation - no questions asked simply replaced the protector. I left with a smile on my face! Thank you for the excellent customer service.
Got my screen protector replaced for $10. There was about a 30 minute wait. There is one employee and she was nice and seemed quite stressed. It would be great to see two people working on weekends if it is that busy.
Great, quick and seamless service. They didnt have a tempered glass screen protector that would fit my Samsubg A7 tablet, but they made a non-tempered custom fit one for me. Very happy. :)
I’ve been coming to this store for years even though I live in Washington. They are reliable, efficient, and put customers first. They install the screen protectors better than anyone else!
Avery was super helpful and was able to answer all my questions and met my needs. Very knowledgeable and precise will be back again to this location when we need it.
I’ve always come to this zagg store and they’re always super friendly, super helpful, and they’re screen protector installs are always flawless.
My wife purchased a Zagg shield for her Apple watch less than a year ago. We bought a $30 Zagg shield to protect the investment.The shield was not installed properly the first time (had bubbles). Weve had to had it re-installed about 4 times. 1 of those 4 times was due to wear and tear by us. The other three installs all had bubbles.Initially, we werent informed that if we had any installs issues with the first 10 days, they would replace it for free. So, learned that lesson the hard way.Now, fast forward to today. My wife takes in the shield to be replaced (wear and tear). Instead of paying the normal $10, they were going to charge her the full $25 for purchasing a new shield because they no longer carried the same model. We were returning the old shield for a replacement which they specifically confirmed in the past that was $10 charge previously. Why should we pay for a brand new shield when we are a doing a replacement? If Zagg discontinues a model, then we have to pay for a brand new one?Terrible experience. Im a fan of the product. It does a solid job of protecting the phones and watches. However, if this is how they swindle us, they deserve the 1 star.
Awesome service. Dropped 2 off to get new screens and they were done sooner than they promised. I only go to ZAGG for my phone accessories!!
The employee was kind and helpful. He was able to take care of my situation in the time he said.
Excellent service! They were out of my screen cover and replaced it with an upgrade since they didn’t have mine in stock. Friendly and assisted very quickly.
I’ve been a loyal member of Zagg for about 5 years now. They always do such a good job. They are quick and easy to work with. I highly recommend for all of your phone needs.
She was so helpful and friendly. I’d give her more than 5 stars if I could.
Eric could not have been kinder and was so fast. Easy and smooth experience. Plus this cover saves my phone every time.
I am grateful to have bought the screen protector the first time. I have a little one and Im glad I only have to pay a small fee to get my screen back to normal. Thank you
Fast, professional service. Avery offered us upgrades and options without being overwhelming.
Trevor was incredibly helpful & friendly!! Will definitely go back to Zagg in Orem.
Eric at Zaag was great to work with. He was quick, professional and knowledgeable. I will continue to go back there. I highly recommend them.
Zagg is where I always go to cover my phone and tablet. It’s always good service and good quality. Eric today was great!
They did what I expected. My screen protector was changed out in a timely manner.
I had my Screen Saver that was cracked replaced! Look forward to having a nice looking screen on my again! ZAGG SAVES MY PHONE! The last time it was replaced it had done the best. No bubbling on the edges. The times before the screen saver had bubbled!
Great product. Excellent customer service. Quick response and the associate was professional and polite.
To be honest, it took a lot longer than I had hoped, but that was because the customer in front of me in line was asking every question under the sun. The workers were doing a great job at answering his questions and trying to speed along the process without being rude. After he left the line, everything went much quicker and perfectly. Great customer service and great work. Thank you!
I came into the store right before they were closing. It was about 8:50 and some of the other stores already had closed up shop. The worker welcomed me with a smile and made me feel welcome. He was fast and did a great job with what was needed. He was able to talk about something that I could relate too ( my hair) and made me feel even more welcomed. All in all I was able to get my phone fixed and had a pleasant visit. I will be back for sure.
Tanner was super fast at getting my screen protector installed on my new phone!
Great service!! My phone feels like new again
Trevor was great in customer service and in providing exactly what we were looking for and was able to complete the transaction to our satisfaction.
Zagg is the BEST screen cover on the planet. I hike daily and take lots of photos with my phone. Inevitably, my phone dropped onto a trail twice and the Zagg cover was hashed...but NOT my phone screen! Brought my phone into Zagg and they replaced the cover both times in minutes! I wont buy any other phone screen cover..it will be Zagg every time.. saves me hundreds a year in phone screen repairs!
Staff is always helpful, they work fast and are quick to point out all the available options for your phone.
Eric was great! Went above and beyond to help us and informed us on products. And also found another store for us to get an extra screen protector that his store was out of stock.
I’ve never had a bad experience with ZAGG ♥️ I’ve genuinely enjoyed talking to every employee I’ve ever met.
They had my screen protector in stock and quickly installed it. Great service and great product!
Very friendly, helpful, and clear with the options. Recommend 100%
Good stuff. Great screen protectors
They help good too fix my screen protector replace on my phone
I love going here! The employees are the best and make my phone look brand new!
Very helpful and friendly! Very knowledgeable
This location is amazing and quick. Best service every time.
Pretty fast service and friendly, I would definitely recommend ZAGG, 👌
We’ve been with Zagg since they began, and they have always been helpful, fast, thorough, and friendly. Though the processes and products have changed over the years, I knew coming back to have them protect my phones.
Great customer service for a great product
Awesome service, I wanted 3 screen protectors replaced and I was in and out of there in less than ten minutes. Had tons of options and had just what I needed.
Fast service! and a good price after your first screen protector
I will always go to Zach for screen protectors. The price is worth the quality product, install and service.
The technician completed the repair at light speed. Wouldn’t use any other cover but Zagg😁 ‼️
She was friendly, fast and did a great gob will continue to go there.
Even though it as busy the tech took the time to explain all of our options and costs. He was knowledgeable and polite.
I always come here when I get a new phone and need a screen protector/case. Workers are super helpful and always do a great job with installation.
Went in had A little wait not bad and they had what I needed and installed in under 20 minutes! Thank you I just wish the one at the Point was still open!
The associate that helped me was great. He took care of my phone quickly and professionally. When I pay such a high price for a custom fitted progective coting for the glass on my phone, it would be nice if it protected the lense cover glass on the back as well.
She was replacing my sons screen protector and was very friendly and personable.
The worker was so nice and fast giving me the service !
My iphone hit something very sharp right in the middle of the screen. I feared the damage had gone through the ZAGG protector to the glass, but in just a few minutes ZAGG pealed the old and warranty replaced with a new protector. Great service!
Thanks for being so quick to getting my screen cover replaced! I dropped it off while we ran to a few stores and came back and it was ready to go! P
The two techs there were great to work with. They made it super simple. Even sold me on a better screen protector ;). While I was there one of the two was explaining/answering questions real well for another customer while I was waiting for my new screen protector to be installed. Definitely recommend.