I found some pearl beads in a bowl of lemons and the guy working there gave it to me for free. The store is closing so it has a nice spooky feel.

Sad to see you go a good friends here

They used to be a such a cool place with tons of affordable, adorable home goods and decor. Now, everything is over priced and there isn’t a ton to pick from. We’ve had a gift card for a few years and have tried spending it several times, but had a hard time finding anything that we loved. Well, today we went in to use it, found something decent to only be told that they were bought out two years ago and because they are a different company, they won’t accept my gift card. If you are a different company, then change your name. If you buy a company, you are not only buying the name, but their obligations. Great customer loyalty. Thanks.

Selection was minimal and only one gal at the counter. Couldnt find anyone else to help me. This place has gone down hill since they closed the exceptional store in Sandy. Such a bummer.

It A nice store but prices are A little high

There really needs to be something figured out with this store. i have seen multiple other reviews about giftcards and my mom and i had the same experience today. they wouldn’t honor a giftcard. never in my life have i heard of something like this happening where someone buys a company and keeps the same name and same location but won’t accept the giftcard?? i do not comprehend. if they truly don’t have the capacity to look up giftcards then you need to do something else to help the costumer. it’s not our fault the business was bought. losing costumers left and right honestly.

Great store, so sad that its closing down.

Amazing place to shop super nice employees

Was extremely hard to find and I was very disappointed once we got there. This definitely is not the same Tai Pan and their prices are ridiculously high from the Thai pan I remember

Great store for holiday decorations. Very friendly and helpful staff.

I was really excited to go get Christmas decorations from here, because in the past theyve had a great selection! When I walked in, the store was so bare it looked like they were going out of business. They dont have a good selection of ornaments (just color variations of the same bulb), and the store is overrun with gnomes. So if you like gnomes & round tree ornaments, this is the place for you. If youre looking for something else, I would suggest looking elsewhere for your Christmas decor.

Tai Pan used to have a lot more to offer in the store. About a year or so ago they cleared out a ton of items. It isnt has fun to visit as it used to be but still a good place to go when looking for inspiration.

Lots of great options. Everything is marked on sale to make you feel you are getting a better deal, but everything has clearly been marked up in price before it was marked on sale. Employees are not helpful and will not go out of their way to provide assistance. Selection is wide but everything is priced individually. While this can allow for some advanced creativity, it also minimizes the ability to make the store’s visit a quick one.

I really enjoy Tai Pan Trading. The prices are fair and they get new product in regularly. They have good sales and clearance as well. The store is always clean when Ive been there.

Sad to see this business going out of business.

I am happy there is a Tai Pan locally. This location is a far cry from what the Sandy store used to be. If it werent for the addicting gnomes, I doubt we would have bought anything. #missingoursandytaipanwinterwonderland

Nice place but more suited for my wifes decore taste. Clean, well lit and easy to get around.

Fine. Thank You!

I love getting lost here for an hour, or its convenient to pop in and just pick up a quick gift. They have a great selection of the melty waxes. The prices are fair. Great place to get inspired, or ready for a Holiday, or a fun event! I have had good success with the clothing section & jewelry ‼️✨

Its fine. I can recall a time when Tai Pan was reasonably priced. The products are nice but and decorative but way over priced.

LOVE Tai Pan. So many different items. Never boring. Holidays are the best. Unfortunately fell to covid 19 and is no longer at the mall. Check online.

First time shopper. Nice Christmas decor but expensive.

This place has hundreds of unique items that you cant find just about anywhere else very interesting and eye-catching store the customer service was great and there was no pressure wide open in worldwide mirrorsof all sorts which I really like located right in the middle of the mall

I would give this store a Zero for customer service if I could. I was given a gift card last year for my birthday and tried to use it this week at the Orem Location. The Cashier told me they were no longer accepting gift cards and would not allow me to redeem it for the items i was purchasing. She then showed me a sign that said Tai Pan was no longer accepting gift cards with a phone number to call for assistance or questions. I have tried calling the phone number 5 times with no answer and “a mailbox that has not yet been set up”. I would like to know who decided the store could accept money for a gift card then not redeem it. The sign at the cashier’s desk said that Tai Pan is “under new administration”. Who cares?!? When you acquire an existing company, you are accepting any debts that company has accrued. Tai Pan has literally stolen money from the consumer with no accountability. The cashiers need to be given more information to answer questions and they need to be able to redeem any gift card still in circulation. If Tai Pan decides to no longer sell new gift cards, that is fine. But the “New Administration” is horrible and needs to find a better system.

Great deals!

Tai Pan is very mixed. It is a fun place to go and see decorations, like another review mentioned it is fun for dates or to kill time, but it is pretty expensive. Their normal prices are way over priced, but they do have great sales where the prices are cheap. Especially if you go after a holiday, all decorations are 50-75% off. So those sales and prices get a 5 star, and the normal prices a 2. Customer service is very low.

I have been going to taipan for years for neighbor gift & client gift baskets- I save so much money & so much more personal gifts then ordering else where! Selection for my tree is always on point! Love the location at university mall.

Their selection isnt as extensive as I have seen in other locations. I was underwhelmed for the most part, but there are some pieces that are beautifully unique and serve as an inspiration.

These guys should be spending jail time as they close down their business. My kids bought a $20 gift card for my wife. She went to use it as part of her $100+ purchase but was informed they could only accept the gift card on highly discounted merchandise. Does this count as part of the #metoo movement?

Terrible customer service and inability to return or exchange within the 15 day window and a receipt. The employees did not greet us or provide us with any solutions just blank stares.

Cute stuff but way too expensive. Also they were bought out recently so they wouldnt honor my gift card. But shout out to the cool guy at the counter who discounted my stuff bc he couldnt honor the gift card. 👍

I love Tau Pan Trading! It is always a great place to peruse!

Got a store credit gift card, went to use it and they said they couldn’t accept it because they were getting a new name. I asked what the new name was and they said they didn’t have it yet. So they are using the tai pan name and won’t take my tai pan gift card? I’m sure if they scanned the barcode it would work just fine. So, they just took my $53. That’s stealing. How can you feel good about that? I returned items to the store, they issued me a gift card, and I went back to the SAME location and they wouldn’t accept it. How do you sleep at night knowing you are stealing people’s money? I’d give zero stars if I could.

This place is heaven for crafters. Thats why I hate going in there with certain people. The only reason its not 5 stars is because their prices arent amazing.

Hands down worst customer service Ive ever had. Bought a gift card online and my account was immediatly charged, but a month later still no gift card. Tried multiple times to call someone about it and I either got a disconnect line or someone will call you back.Eventually they told me that the are owned by a bank and gave me that number, then after a week of trying to call that bank, they told me there was nothing they could do. So basically my $25 just disappeared. This company is bankrupt and lying to their customers about it.

Really cool stuff similar to Pier One Imports, but just didnt have anything that really caught my eye or jumped out at me. Little over priced.

It was a great place to browse and I loved the man cave in the back

New owners. Updating and face lifting. Cant wait to see it open and all the new products and the new updates.

Went to exchange an item I received as a gift at my bridal shower last week and the cashier working today 10/23 with blonde hair (didnt catch her name) was rude as soon as I walked up and told her I had a return. She then tells me ok the card you paid with will be refunded. Um what? This was a gift to ME that somebody else bought. So what am I supposed to do say hey, I returned the item you bought for me and the money is back on your card so can you just give me the money back? No. That is rude. So I will count that gift as a loss. Thanks a lot.

I was not at this place.

Beautiful items but way under stocked. Looked like they were going out of business.

Customer service was terrible. If you have a gift card they are stealing your money and not honoring paid for cards.BEWARE STAY AWAY!!!!

You can find what you need at a great price

They have the worst customer service. No wonder why their business is going down. I talked to the manager and she sucks at dealing with people. I do not understand how she manages the store. Indeed, she is so stupid that she would not let me exchange an item that was broken. She must be fired since her attitude is kicking the customers out and this store is losing money because of her. I will find out her name and post more on how rude she is.

Going out of business sale for the last 2 years.

Awesome coupons, make sure you sign up at the registers. Affordable and beautiful products!

Some items are overpriced. But some are priced perfectly. Okay customer service. Sometimes theres not an employee to be found around checkout.

Pretty good looking interior design place. Lots of options for dining and other things.

Quite a good store. Wide variety of items for your home

Not impressed with selection and prices! Prices were more expensive then Evans Gatehouse. Way too expensive!

Its a fun store to explore. Especially on a date looking for cool decorations

Unbelievable variety of products but at times pricier than necessary but good deals are available if you search.

Lot of variety for home decorations. Sometimes the prices are high. With patience, sales and coupons, you can find the right price on items.

Fun place with so many options!

So I just called to get find out how to check the balance of my gift card .. they tell me my gift card isnt any good anymore ?! (due to the original owners not compensating for any gift cards sold before going it is business) WHAT THE HELL !! Im super disappointed .. I sure did like this store ..

Managers are not helpful. They give the wrong number intentionally because the owe money but refuse to pay. Bad business practices. Dont work for or with this company.

Lots of cool home decor, when theyre on sale, its a great price.

Best place for home deco! Big bang for your $$$

This store has NOTHING compared to the other one

Sign says store is closing, looks empty.

Terrible customer service. Employees are rude. Very low-quality stuff that you cant return or even exchange after 2 weeks, period, even with a receipt, no exceptions- including faulty merchandise.

My little sister works there

The store was almost empty

Very helpful staff.

Very helpful staff.

So what time do you really open? Like when you’ll answer the phone and people show up? Because it’s not ten.

I love this store

Need more options

A lot of stuff

Cant stand this store.

The best

Why did you move from Salt Lake?????

It has nice things, but there were many empty shelves. Could it be that they are moving?