I would like to thank everyone at Mathews Honda of Paris!!! These guys went above and beyond ❤ We first looked at this car unsure of which vehicle we wanted to purchase next. Well in less than 24 hours the Honda crew had us all fixed up in our new ride! I absolutely love it. The best part is, they actually cared about us. They made this buying experience painless. They helped us out way more than I ever expected any car dealership would. We are now apart of the Honda family. Sam, Bentley, and Ken, you are all amazing! Also anyone else who helped us out that I may have forgot to mention.
I bought my Honda in Oklahoma at another dealership just because they had the perfect vehicle with everything I wanted in stock when I was ready to buy. I always take my car to Matthews Honda of Paris. Other than the dealership where I purchased my vehicle, this is the ONLY local shop or dealership I trust my Honda to. Susan and the service team are all Amazing. Sometimes, I have had to wait but it is always done right and they provide complimentary coffee and water. They try their best to get me in and out the same day and take care of me like an extended member of the family. All of the staff are wonderful. The guys in sales are all very professional and courteous. Jacob is who I dealt with when shopping and he was awesome and professional, they just didn’t have my car in stock and I couldn’t wait due to issues with my previous car. Susan and Jacob earned my business day one when I first visited and I won’t be going anywhere else in Paris when it comes to my Honda!
Mathews Honda is awesome! My radio in my Ford Explorer would not turn off and Paris Ford wouldn’t even talk to me! Eddie Morris put me in touch with Susan in the service dept. and she was so helpful and told me to bring my car right in. I highly recommend Mathews Honda
Had an outstanding experience at Matthews Honda of Paris. Very thorough and straightforward with all information requested. If you are in need of a new car be sure to see Sam Deez!
Best experience in purchasing vehicles Ive ever had! Craig Head is the best sales person Ive ever dealt with! Awesome place, no games, or pressure!!
We have been to may dealerships, and this is by far the best experience we have ever had purchasing a new vehicle . Jacob was helpful, and very informative. This was well worth the drive.
My husband searched high and low for a new Honda Civic for our daughter and all of the other dealers gave us the runaround in the DFW area. They all had $5k worth of additional add -ons and were hard to work with. He called Mathews Honda and they didn’t try any gimmicks, they gave us a good deal without having to negotiate. There were no hidden costs and no pressure to buy ridiculous extras, they were very easy to work with. The bonus is that they delivered to our door when they found out we live 2 hours away! They have earned our loyalty and we will never buy a Honda elsewhere. I would highly recommend them, it’s worth the call.
I spent a long time trying to find a quality used CR-V for my nephew and not one of those bait-and-switch tactics that was happening with the dealers in McKinney. The deal was exactly what was on their website. Then I ended up buying a Pilot for myself since they were so straight forward with everything. Thanks Craig and Mathews Honda! Well worth the trip from McKinney to Paris.
Was having some car issues on a road trip up to Oklahoma. The staff at Matthews were very friendly and quick to help us. Best experience with a dealership I have EVER had. Our car is fixed and back on the road, thanks !!
BEST CAR BUYING EXPERIENCE EVER!!!!!!!My son went up to Mathews Honda in Paris on Monday to look at a Honda Civic that he had found and worked with Blake but waited until we were able to have a day to get up there to look at the cars together.Sam called today and said he had a few cars for us to look at so we drove up to look at them. Sam was very patient with us and knowledgeable on Honda cars.Everyone we worked with there at Mathews Honda, including Sam, Ken, Blake and Bentley were all so patient and wonderful with helping us and working with us buying the new 2021 Honda Civic! These guys stayed past their closing time to accommodate us with financing and the purchase of this car! This was our son’s first car purchase let alone a brand new car purchase and you guys made it a memorable one!HIGHLY HIGHLY RECOMMEND Mathews Honda in Paris Texas!!!!!!
Always a great experience car shopping with Honda of Paris. Thanks for all your help Sam!
I went to Mathew’s Honda looking for an Odyssey. Craig Head was our salesman and we couldn’t have asked for better. We did buy our car from Mathew’s and I doubt I could have found a better buying experience. Everyone there was friendly and very easy to work with, from Craig, to other sales people who helped, to management, to finance, and even the service people. Normally I dread buying a new car but the people at Mathews, starting with Craig, made it a pleasurable experience. If you’re looking for a Honda I highly recommend Mathews.
We just bought a car from here and we had dealings with Craig, everything was so easy, this was the best experience we have ever had! Come see Craig!
Always come here for my oil change while I’m in town and Susan always take care of me!!
This was the best car buying experience I’ve ever had. Unfortunately, months ago my vehicle was totaled when someone ran off the road and hit it. It was a complete nightmare to say the least. I went all over town during one of the worst times of the year attempting to get another vehicle with no luck until I met Blake Stacy at Honda. He was the most helpful rep I’ve ever met. Upfront, honest, and just a stand up guy! The guys there went above and beyond to get me the best deal! I appreciate them so much. God bless them for being such a blessing to me!
As soon as we got onto the lot, we were greeted by Craig. Craig was very helpful and got us into the exact car we were wanting! He was very kind throughout the whole process and made us feel like a priority the entire time & made sure we were taken care of with drinks during our time here. Highly recommend!!!
Me & my fiancé recently purchased our 3rd vehicle from the mathews family! there aren’t enough great things i can say about the mathews dealership family! i’ll always recommend jakob as a salesman, he does the most for his customers! thank you mathews honda and nissan for always taking great care of us!!!
I am beyond pleased with the service I received. The staff was more than accommodating and understood what I wanted. I went to trade one car, but left with two!!I can not thank them enough for everything they did to help me.
Sam Dees is the best! He was very easy to work with and helped me get the car I wanted in these crazy and not normal times. Sam went above and beyond and I highly recommend working with him. I even received my car earlier than originally expected. BONUS!
When in on Saturday was offered a deal on a car. My wife went back Monday signed for the original deal. To get told she would pay a different price. Then they refused to negotiate with me about it said they put more money in the deal than it was worth. Mind you we both have excellent credit. I would have made a deal with them if they would have worked with me but Ill take my business else where.
Craig was very helpful throughout the whole process and was able to get me into a great first car. The entire staff was friendly. I highly recommend them to anyone.
Very friendly receptionist and service personnel. Fair price for services, and the work was done quickly.
We just moved here and I didn’t have a mechanic I trusted yet. I took my son’s car in for an AC issue. They took great care of me. Susan was my service advisor and was great to work with! She answered all my questions and went above and beyond to help me.
I am from South Carolina visiting my brother here in Paris. On the way, a metal shield came loose from underneath my car. I took it to Mathews upon recommendations from others and was glad I did. They secured the shield, recalibrated a “low tire pressure” sign that popped up, and wished me a safe trip back to South Carolina all at NO COST to me. I am forever grateful to this business for its professionalism, courtesy, and friendliness to its customers. If I lived here, I would definitely buy my next Honda from Mathews Honda. Thank you very much!🪅
I can honestly say the people at Matthews Honda have gone above expectations to make sure my purchases (4th vehicle this week) and my maintenance needs are always met with excellence. They shine in customer courtesy, quality vehicles, service costs and the fact they jump through hoops to ensure my total satification every time I have purchased a vehicle or my service/maintenance needs. Highly recommended to anyone shopping for a new vehicle. .
Great dealership! Very friendly, had a kids area for my son to play while we waited for my CR-V to be serviced, and the staff all stopped by to make sure we were doing okay and asked if we needed anything. 10/10 will do all my future services here.
I had my 02 Honda Odyssey in today my on a recall I dont know was ever fixed or not but I seen things on the car fax report I never knew like my van was totaled out before and in 2017 witch I Never knew before buying.I was shocked Greens motors never told me. I found out hail damage. so I got my oil change done too. A bunch of stuff I never knew. Blows my mind.Heres my question why didnt my maintenance required light didnt go off what is it telling me. I am vary pleased with there work and staff was nice and helpful
The service here is absolutely the best I have ever experienced at a car lot. Robert “no hassle” Castle is the absolute best ever. He answered every question we had and worked to get the best price he could get for myself and my mom, who also bought a new Honda Accord. I totally recommend that if you’re looking for a new or even used car go to these guys they are great.
I had the best experience with Mathews Honda! We live in Fort Smith, AR and these guys were willing to bring the car to us to test drive. We loved the car - great condition, great quality, and great price - exactly as described online. Ken and Craig are amazing and great guys!! Love this dealership and will be using them again in the future!! A+ place of business!! You won’t regret doing business here.
Service is the best I have found in town. Susan is the best service writer I have come across and she will do her best to get your car taken care of as quickly as possible.The quality of the techs that have worked on 2 out of my three cars has always been good and I am a picky person.When service on my third car comes do I will take it to Mathews HondaI will also add that only one of my cars is a Honda. Other is a Mercedes Andrew third is a Smart car and they are happy to do the work
Sam was very helpful and worked hard to get the deal we wanted. First salesman in a year and a half I’ve been looking for a good deal on a car. The writer didn’t jack up the price after the deal was made.
Craig Head went above and beyond to help us get our new car!!! Very friendly and very helpful!!! Will definitely be back in the future!!
We loved Mathews Honda! Jakob Hendricks was amazing to deal with! We came from Denton county and he had everything ready for us! We will definitely be buying from them again!!! Thank you for an easy purchase!!!
This was an incredible experience. I have had trouble with Honda and being shady and this dealership made be trust Honda again. A man named Same Dees is a excellent salesman.Hopefully get to get many more Honda’s from this place. Clean, pretty and class people.
Blake Stacy helped me, and I got my Accord fresh off the truck the same day. Such a great experience. Everyone was so efficient, friendly and helpful. Call Blake for all of your Honda needs.
Great place to buy an automobile. The entire staff was super friendly. Did not pressure you but were extremely helpful. Thank you Craig Head for your patience and willingness to help us through this process.
This was the first car I have ever purchased and I had tons of stress on what to do and what to get!! Matthews Honda really set my mind at ease and for me the absolute best deal!! @Sam Dees is the car salesman who sold me my first car and he was the absolute best!!! Down to earth and he knew every answer!!! The entire office was so helpful and wonderful!! 100/10 I would recommend this place!!
Thanks to Craig and the team at Honda for an awesome experience and driving away in a new car! The customer service was amazing and the team was friendly and very welcoming!!
I couldnt be happier with my new car. I love it. Robert went above and beyond to make sure I was happy. He did everything, all I did was answer a few questions and he did the rest and by the time I got off work I had a new car outside waiting for me. I will definitely be using them again. Thank you everyone at Matthews Honda for making it so easy.
Im not sure THANK YOU can be said enough. This was by far the best experience I have ever had buying a vehicle. Sam Dees is an absolute awesome salesman! Sam stayed in contact with me and kept me in the loop throughout the entire process. Ken Sisk (General Sales Manager) was absolutely amazing! Ken treated me and my family as if he has known us for years. I am also convinced Bentley Ephron (Finance Director) has gone above and beyond for my family and I. This was literally the best experience I have ever had buying a vehicle from start to finish.
I purchased a car didnt have any problems had a mechanical problem took it back its been in the shop since August 13th here it is now October 13th and I still dont have my car back Im hoping one day soon my wife will be able to get her car back so she can enjoy driving5
Honest and upfront from vehicle pricing to making sure financing is clear and understood. No hidden fees, no high pressure tactics. Total pleasant, hassle and stress free experience. Will never go anywhere else, thank you Mathews Honda and a special thanks to our patient salesman Craig.
Thank you guys for everything Rickey Richardson was the best and thank you Dave for the financing part this was truly an amazing day im so blessed and thankful for all of you. I give Rickey Richardson a big 5 star yall are awesome!!!
I went in to have my oil changed and tires rotated. The service tech did an outstanding job. Everyone was very professional and polite. My car was ready in no time.
Thank you Sam Dees for a wonderful buying experience without the dreaded reindeer games. Your entire crew, a joy with which to do business.
Great experience. Jakob treated us good and handled everything exceedingly
The BEST service experience I have ever had! My Honda decided to die in the middle of nowhere while I was traveling, and though I was able to get a jumpstart and make it into town, I still had issues the next day. The good folks here had me back on the road in no time, didn’t charge me a dime, and even wore out my pup playing with him so that he slept peacefully on the next leg of our road trip. The next time I need a new car, I’m coming here.
I had an amazing experience with Mathews Honda of Paris. I felt I could trust them like I would a family member. They communicated quickly and honestly with me and didnt push me to make a decision. Mathews Honda answered all my questions with grace and confidence. The motto from our family to yours is right on. Thank you for taking care of my family. I would fly in to buy a car from you again!
I was shopping online and found a car I was interested in purchasing, so I filled out the preapproval form online. The next day I get a text, not a call, asking if they could run my credit, now I dont have horrible credit, but it isnt the best and I am continuing to work hard at raising my credit score. I saw on their website they can work with less than perfect credit and do everything in their power to get you financed, so I believed them. Well, through a text I was told they couldnt approve me, never once a phone call. They shouldnt put this on their website if they cant follow through with it. Oh, but another dealership got me approved with no problem what so ever. I understand that it is ultimately up to the finance company, but please dont put straight up lies on your website. I really hope this review helps others to not believe everything you read on this website. They are false.Edit: I absolutely love how they put the blame on me for their incompetence. Because my voicemail box was full that means you cant talk to me like a human, you have to text. This place is a joke, and why in the world would I call back after they denied me and I found another dealership that was much better all around, and got me into a car in a few short hours. Thanks but no thanks. I am spreading the word about this joke of a business. Oh, and they will put like 4-5 inquiries on your credit report. I am reporting them for that nonsence.
Hey guys! So, let’s be honest sometimes buying a car can be SUPER stressful! Like OVERWHELMINGLY STRESSFUL! Well I was in some what of a bind for a vehicle that would accommodate my family and something that I could definitely depend on. I contacted Tim Andersen at Honda and Rickey Richardson with Nissan and they worked together to get me into an amazing Honda Pilot! I promise these guys are so awesome and super friendly! It was one of the least stressful car buying experiences I’ve ever had!THANK YOU GUYS SO MUCH!!!!
I want to take a moment to thank Mr Rickey Richardson for all his help in making my mom’s dream of owning a Toyota Tacoma. He we above and beyond to make this purchase easy. Please go see him at Mathews Nissan in Paris.
I have been a Honda fan for quite a few years. The last Honda I purchased was a good vehicle but after reviewing all the documentation, which came in the mail about three weeks after the vehicle purchase, I was surprised to see that numbers had changed and services added that I dont remember authorizing. I fell in love with the new Honda Accord Hybrid I saw at Mathews Honda but was a little bit leery of going through the sales process. I made up my mind on figure I would offer for the vehicle thinking Mathews Honda would never accept and I would walk away. As it turned out, Mathews Honda gave me a price, before I had given them my price offer, that was only a couple of hundred dollars different from what I had already decided to spend. I couldnt be happier with their friends and family pricing. They made this the best car purchase I have ever had in 50 years of new car purchases. Everyone at Mathews Honda was friendly and helpful answering all my questions. Depending on how much time I have left on this Earth I will definitely buy my next vehicle from Mathews Honda.
Class act here Jakob was a top professional at his job come see him
This will be the 3rd car we have bought from Mathews Honda in 2 years. They go above and beyond to make sure everything you need gets met. They treat you like family and not a a customer. From start to finish these guys and gals will treat you right. Only place in NE Texas I will buy a automobile from. AMAZING DEALERSHIP WITH AMAZING SERVICE.
Rickey Richardson worked with me for hours to get me into my first brand new vehicle!!!!! He was very efficient and helped me at every turn. Very amazing service and would definitely recommend anyone looking to come see him
Robert Castle was an excellent salesperson. He was so great at working with us to get approved and get the deal we wanted. They even put a new set of tires on once we saw issues with the tires on the vehicle we chose.My only Complaint would be with Mr Bentley, when Robert put papers on his desk to review with us and sign he literally threw a fit. Later he complained he was ready to go home. He was angry and it showed in his customer service skills. He complained about not having the payoff to my vehicle when Robert had already verified the exact amount. He pushed through and tried to have a friendly demeanor so I guess that’s a positive.
I had an amazing,fast experience with purchasing my first car, Craig Head made the experience great and amazing the Honda Dealership should give this man a raise 😁👍🏻.
Craig was very helpful and knew what to do to get me into a vehicle today! Extremely happy I choose here to come! They helped me in my final decision!
This was the easiest car buying experience Ive ever had. Robert Castle did his best to make it easy and checked all discounts. No gimmicks, just honest trade.
I have used Honda of Paris for years and can’t say enough about the quality of their custmer service. Susan and Jessica always have a smile and go out of their way to get my maintenance needs met, and I trust the mechanics so much that I recently called Susan from out of state to seek their guidance when I discovered several dash lights on my 90 year old father’s 2013 Honda CR-V. I forsee more trips from Commerce to Mathew’s Honda...moving away three years ago hasn’t kept me away yet!
Matthews Honda of Paris is great!! We were not pressured. The owner Ken is very nice. Andrew helped us, answered our questions, gave us facts and gave us time to make a decision without being pressured. If you have kids, they are kid friendly dealership. We had a great experience with Matthew Honda of Paris.
Service is always fast, reliable, and dependable. Staff takes extra care in assuring that the customers vehicle is operating smoothly, and running properly. They also see that the life of the vehicle is good standing. I give 5 stars for the commitment of the staff and for my overall experiences. Special thanks to the service department for going the extra mile to meet the needs for my Honda Pilot!
Super friendly sales staff!This is the 3rd Honda I have purchased from Jakob Hendrick’s. Him and Ken Sisk make car buying so easy and are always available to answer questions!!Service is easy to get into and Susan has always been very helpful!!
Fast, friendly, efficient, and they listen to what you want and need. They found a vehicle i really loved on the first try! No Hassle Castle was my sales person and he was awesome! Definitely suggest his business.
Mathews Honda of Paris committed fraud by certifying a car that did not meet Honda’s Certified Pre-Owned (CPO) vehicle standards. On March 22, we purchased a 2016 Honda Odyssey from this dealership. In our initial walk around we observed a broken driver’s side mirror and worn tires. Two surprising things to find on a CPO which supposedly had passed their inspection- but WE notified them of the issues; they would have sold us the car as is if we hadn’t pointed out the damage to them. The dealership fixed the mirror and assured us the tires met Honda’s standards for CPO. Because we have been loyal Honda customers for a long time, we trusted the dealership and we purchased the vehicle. That was our big mistake. They lied on their inspection to classify the vehicle as a CPO when it did not meet the minimum standards. That is fraud.Here is how we know it is fraud: One week after purchase we wanted to get another opinion on the tires. We went to two other Honda dealerships and both told us the tires were well below the minimum standards. We were given a written report rating the tires at ½ the minimum standard for CPO and significant cracking all around each of the 4 tires. The report recommended the tires be replaced immediately for safety reasons. A CPO vehicle should not need anything to be repaired or replaced immediately. Their inspection falsely claimed the vehicle met Honda’s standards. We know it did not. That is fraud.We informed Mathews Honda of these concerns and they told us even if we brought the vehicle back for them to re-inspect, they would not do anything about it. Both the Service Manager and General Manager dismissed our complaint saying that the vehicle met Honda’s standards when they certified it. Their inspection report checked that there was no cracking in the tires. That is false. Two different Honda dealerships were shocked that a Honda dealership would sell us a CPO with tires in this condition. Mathews Honda of Paris was at best careless in its inspection and when given the chance to address our concerns, they refused.I have never worked with a dealership that was so intent on not doing the right thing for their customer. Mathews Honda says they treat customers like family. If this is how they treat their family, I’m glad I’m not part of it. We will never purchase a vehicle from anyone associated with this dealership again and would caution others not to as well.
I was so pleased with the generosity and respect from this dealership!! They quickly and honestly answered all of my questions and were able to get me in the perfect vehicle for my family. We will definitely be shopping from them again!
Ken, sales manager and Jakob, sales, worked hard to get the Ridgeline that we wanted. Jakob was very helpful, responding quickly to any questions and is excellent to follow up with details. Ken worked hard to get the vehicle on location and called me as soon as it was available. Bently, Finance, was a joy to work with and provided good information on the extended warranties, etc. My wife and I both recommend doing business with Mathews Honda of Paris! The staff is friendly, business is very clean and easy to access. I rarely take time to provide reviews, but Mathews Honda earned it! Bill
Robert Castle and the people of Mathews Honda of Paris has been wonderful. I bought two cars and I am more than pleased with the level of service and professionalism that I received at my visit. If you go to this dealership, ask for Robert. You will not regret it.
Just bought a new 2021 Honda CR-V. Craig was awesome !! Highly recommend! Great guy.
I have purchased several cars from this dealership and have always found the staff to be knowledgeabe, friendly and customer oriented. I will be back when its time for another new car!
Great customer service. Took a little longer than usual
I have worked with Robert Castle for 10+ years and I will only purchase from him. We have bought 2 cars from him since he’s been at Mathews Honda and they make the process so easy! Love this dealership! Definitely ask for Robert when you visit!!
This is my second buy from Mr Castle,, I don’t see myself buying anywhere else... he is super nice and makes sure I’m satisfied with my vehicle!! I’m in love with my new vehicle,, thank you again!!!!
Susan and all are always courteous and professional. I will continue to have my car serviced by Matthews Honda of Paris.
Blake helped me get the car of my dreams, all around a wonderful experience!
Appointment the same day we called. Friendly, helpful staff. Will use again if need service.
Definitely go see Robert “No Hassle” Castle for all of your car needs. He made my purchase easy, listened to me, and found the perfect car to fit my budget. He’s friendly and will do anything he can to get you a good deal!!
Great jobs guys!! Thanks for an enjoyable experience!
Awesome customer service! Craig Head went way over and beyond to help get me in a new vehicle with reasonable payments. Wasnt even really looking for one. Was just thinking but after all the work he did with talking to his bosss and the bank. We were able to get it all done over the phone!! Never had to leave my house and he drove it to me in Oklahoma! Will recommend Mathews Honda Of Paris To ANYONE!!!
Dont have a Honda, went for inspection, very nice people. Quick in and out.
I went to the dealership on 3/8/2021 to test drive a 2017 CR-V I had been looking at online. When I got to the dealership I was asked by every male employee I came in contact with where my husband or dad was. Im 27 years old and 7 months pregnant. I thought this was very rude and unprofessional but I needed to get a bigger car with a baby on the way so I just ignored it. Craig was my salesman and he was nice enough through the process. When I was test driving the CR-V I asked why it was so loud and I was told it was just louder than the 2017 Civic I had and I believed that. Making a deal and getting the car at a price I was comfortable with was great. Bentley was very sweet and respectful the whole time and helped me get a good price, extended warranty, and gap insurance. My main issue started about a week after having the car, the loud sound that I was hearing when I did the test drive kept getting louder and louder. I took the car to the tire shop close to me that I have always used and they told me that the tires were all worn uneven because of the alignment. I was told the tires might flatten out the more I drove it and the sound might go away. It did not it is very very loud now and if I dont have music on really loud I dont even want to drive the car. The tire shop in town told me that the only way to fix it was to get 4 new tires and have the alignment fixed. I texted Craig that same day to see what the dealership could do to help, he basically told me there was nothing they were willing to do. So I have a car I just got that Im about to have to spend another $1,000 on so I can enjoy driving it. I am very unhappy with the outcome of buying this car and if I knew this is what was going to happen I would not have bought it I would have gone somewhere else. On top of this, the dealership failed to get the car inspected and I had to go wait for an hour and have it done myself. This was the second car I purchased here and I will not be buying another one here.
Great experience! Jakob was very friendly and did a great job with helping me find a car to fit my budget to what I wanted and the finance crew did a FANTASTIC job at finding a company that could help with lower payments & better coverage. Highly suggest them!
Always a great team of professionals. No hassle just great service from all the staff. Always enjoy buying my cars from Eddie Morris!!!
These are some awesome people, Sam Dees is great!Love my new car, thank you do so very much great.. team y’all have
Looking for a new or secondhand vehicle? Mathews Honda of Paris makes car buying a dream! I’ve never had the transaction so easy! Jakob Hendricks and Tim Anderson went above and beyond - their honesty and integrity bring a whole new meaning to the dealership experience! I highly recommend these guys and Mathews - I can assure you, you won’t be disappointed. 5-stars for good reason and if you want a Nissan, they have those down the road at Mathews Nissan of Paris too. Thanks for a great experience Mathews family!! Worth the hour drive and worth the hassle free honest experience!
Great business with great employees! Always friendly and willing to help get you the vehicle you want. Really enjoy doing business here.
Bought my van about a year ago from Mathews. They treated my family and me like good friends. I brought it back for annual service and inspection. They remembered me, welcomed me and we caught up like a family reunion. I adore these folks! 💖💖💖
There customer service is impeccable. Vehicles are extremely nice and prices are great. Overall we had a wonderful experience. I would recommend this business to anyone looking for a great quality vehicle, with a great price as well as friendly and thorough service.
Mathews Honda is amazing. They treat you like a person and not a number. After looking at dealerships in the DFW area I found them and made the drive to Paris after seeing their good prices and minimal add ons (3) like other dealers. (One of their competitors in DFW had 4k worth of add ons.)They transferred my license plates for me even though I didnt trade in a vehicle. They even delivered my car to my home in Dallas free of charge. They have made a customer for life. I would give more stars if I could.
Thank you Mr. Richardson of Mathews Nissan for an amazing buying experience on a whim, I love my new 2021 HONDA PILOT SPECIAL EDITION.
Worst car shopping experience of my life. Went in to look at a few cars and decided i was gonna get a honda fit. Went in to do the credit check for financing and was told i have 0 credit. Told me i had zero credit history. Turned me down immediately. Humiliating experience for me and my child.
The staff is great. Jakob found a few options to fit my budget and helped me every step of the way. They even fed me lunch. Will definitely be using them again in the future.
Very friendly staff. The work was done in a timely manner, and they do a good job of walking you through what was done and whats going to need worked on in the future
Blake is a great salesman! Everyone was so patient!
I’m always greeted pleasantly by Susan who runs the front desk at the service department. She gets me checked in quickly and I sit in the comfortable waiting area while my car is being fixed. Susan keeps me informed during the process. I don’t want to go anywhere else for service on my vehicle. Orr Honda always makes what I consider a difficult situation much easier to handle.
Reasonable pricing and friendly service