This was seriously the nicest storage place I have ever been to! Both employees that we met were really friendly, informative and helpful. The inside office was really nice! And it even gave an example of the sizes of the storage facilities inside where it was nicely air conditioned! Great customer service! I would highly recommend this place to anyone.
I was looking for storage while we do some renovations. Went by a couple local places with no luck. Walked in Storbox and was greeted by two very friendly people who made the process incredibly quick and easy. Even the gentleman working on the facilities engaged with me to make sure all was well as I started to move some stuff in. Privately owned, with friendly service. Start here if you are looking for storage.
First of all I could not believe how quick and easy it was to get my unit. Lynn was so helpful and efficient. The facility is really nice, clean and convenient. The storage space is exactly what I need and I couldnt be happier that my things are safe and secure.
Great location, friendly professional staff, clean facilities. Secure but not a hassle to enter/leave. Family atmosphere. Price is fair for the service, location, and convenience.
Customer service, customer service, customer service. Scott and Stacey were absolutely professional and wonderful to work with. They went out of their way to accommodate us with our storage need for our RV and helped with billing options. Facility is kept very clean and neat. Security cameras scan the outside of the facility and there is convenient mobile access to enter your storage area. Pricing was good too. Definitely recommend this place.
Very clean. Quick respond. Great value.
Overall a well-run, clean facility! Parking is ample and its easy to get in and out of the facility quickly. Even now when I just have to throw something in my unit or take something out, its always fast and easy. There are many good-sized dollies by the elevator that you can use to move your belongings up and down the elevator. Last but not least, the staff is very friendly. Bailey was very warm and helped get me my unit. I would definitely recommend Storbox to a friend!
Climate-controlled indoor storage, easy to access for storage unit renters and thorough surveillance for safety. Plenty of dolly carts available for transporting your stuff from car to unit and back. Great location and reasonable pricing for East Pasadena residents. I appreciated that they put prices up on website for available units before I called to purchase. Owner helped guide our trailer in when unloading which helped make the moving-in experience a breeze!
We really enjoyed the overall experience at Storbox. We were looking for a large storage unit and Scott and Lien were both there to help answer all our questions and concerns. The facilities are clean and very well maintained. Also the sign up process was simple and easy to understand. Definitely using Storbox again for my storage needs!
Our experience getting set up at Storebox has been great! Lien, our storage counselor, was so helpful and accommodating. I had chosen a certain sized storage unit and she suggested a different size that would better suit our needs. She was correct! She showed us around the facility and helped us with the easiest ways to get to our particular unit. She was very welcoming. The Storebox facility is exactly what I was hoping for. The units are climate controlled and feel very secure. I am happy with the choice to use this facility.
The sign up process was super easy and they actually worked with me. The facility is always super clean and the workers are always friendly and nice! Lien in the front office was more than happy giving me my tour and showing me around. She answered any questions I had and made me feel like I was heard and she made sure we were both on the same page. The facility is really easy to get around and I like how spacious the halls are so you never feel claustrophobic or anything. :)
I had researched several companies before I found STORBOX. They are literally the best in town! The staff is very professional and always available to help. I completed the process of renting a unit via email so when I arrived, all I had to do was sign one form. Super easy and quick! I was then given clear instructions and a tour of the facility - it’s super clean! I would highly recommend this place. No issues, hassle free! Thanks STORBOX!
I needed a storage unit real quick as I was in between places. After searching online, I decided to go with Storbox Self Storage for their clean and easy to access facility. Upon working with Lien, she showed me the options that would accommodate my needs and made the process super fast and easy with not hidden gimmicks. Would recommend Storbox to anyone that needs a short term or long term storage.
Secure, clean self storage. Rates have increased with strong demand for storage and few space vacancies. Parking lot can be crowded on weekends, and one may have to wait for elevator to access upper floors. They sell locks and storage supplies, rent shelves and even have local truck rental for move-in use available.
Had an awesome experience with Sarah today. The place is clean and very professional. The storage units are reasonable in price. They do also let you use the van which is very helpful in moving! Glad I made the choice to stop by!
Great location, well maintained (inside and out), friendly staff, and a ton of spacious units in various sizes!Highly recommend you check out Storbox if you’re searching for a storage facility in the area.
Professional, clean, easy to navigate. Happy to do business....
I highly recommend this facility. It is safe, clean, and the team working there are helpful and really great at getting back to you if you have questions.
Definitely the cleanest and most well kept Storage Spaces! I was in a pickle and in the middle of a transcontinental move; so I called Storbox and Lyn over the phone (just before closing) helped with dates and even found me the perfect size storage space and saved me $100s over the next few months. I signed all the documentation with Sarah the next day and I was all moved in after that. The facilities really are great, the customer service is amazing, and Im definitely happy with my decision to use STORBOX.
I’ve tried out quite a few storage facilities over the years and STORBOX is definitely among the best. For one thing, there is always someone at the desk during its hours of operation. Service is good and the staff are very friendly. When I first called, Sarah patiently and professionally answered all my questions. You don’t have to wait around for help or call down empty corridors, hoping someone will turn up. Carts were readily available, and when I needed a stepladder, I was given one to borrow immediately.The facility and units are always at a comfortable temperature . . . cool but not cold, which is great when you’re working in one and very important if you plan on keeping anything temperature-sensitive in the unit. The premises are immaculately clean and well organized. And the free use of their van for move-in was extremely helpful and much less hassle than renting one. Additionally, the property seems to be very secure and safe—make sure to memorize your access code because you’ll need it to open the gate and use the elevator.The only complaint I have is that it was pretty crowded on the Saturday I moved everything in, and since there’s only one elevator in the building, there was some traffic waiting for it to arrive. I’ve been back a few times since and it was much less crowded, so my guess is that this was just because it was a Saturday night and everyone was rushing to finish up before the place closed for the evening.Moving is never a fun experience, but STORBOX made it as painless as possible. They are a little pricier than other places, but in this case, you get what you pay for (especially with the use of their van). I will certainly use their services again the next time I need a storage space in the area.
I would have given a five star rating but when I came to reserve a space, the first time, and indicated that I was moving a 2 bedroom home with large appliances, formal dining room and china cabinet I was offered a size so small that once my furniture was inside the space the storage door would not open. I relied on their expertise to ensure I had room for all of my belongings. I decided to go back again anyway. I still needed additional storage. Lien was attentive and professional. She was knowledgeable about all products and confident that my issue could be resolved, I believed her and the issue was resolved. Awesome customer service!
100% satisfied with the unit i got...Customer service is excellent..Lien was very helpful and friendly..its very accessible to me.. the units are clean and well lighted.I would surely reccomend Storbox to friends..!!
StorBox is by the far the best storage facility that I have used. It was recommended to by a good friend who assured me that my belongings would be safe. Dawn was very helpful and patient as she showed me multiple units to help find the right one for my family. I was very impressed with how well lit each floor is. That gave me an added sense of security for whenever I would be accessing my unit. The climate controlled environment was also an added plus and insurance for our personal belongings. I highly recommend StorBox if you are in need of a storage facility for your things. The staff is very helpful and patient.
StorBox has excellent customer service.
Great clean facilities, helpful staff, good rates, and having access to the move-in van was a big bonus!
Storbox is turning out to be a great solution for storing business inventory for my small online business, as opposed committing to warehouse space at a higher price and longer contract term. This storage facility is pristine. Super clean, well organized, and very safe. Oh and the loading docks really sealed the deal for us! Grateful to Sarah and the rest of her team for showing us around multiple times, until we settled on our unit. This is a fantastic storage facility and its high occupancy rate demonstrates that!
Lien gave us great costumer service. She was friendly and thorough. Im glad we chose this place above many others. I will recommend it to others.
Lien at Storbox was extremely helpful and helped me pick a great space and made sure my move-in went smoothly. I love the secure entry and the dollies and carts available to cart your stuff to your space. Another staff member patiently helped me when I needed to choose a lock because I forgot to bring one. All of the staff have been great. I love the clean, open hallways and the space was immaculate when I moved in. I also felt safe given the Covid-19 measures that we have to take to prevent the spread of it. I highly recommend Storbox for your storage needs!
Storbox is above and beyond the best storage company staff are wonderful Scott & Sara took care of me...
Great experience!!! Recently moved across country and needed storage. Storbox was at the top of my list based on the online reviews. They did not disappoint. I walked in the front office with no appointment and a list of questions. Sarah was so kind, helpful and personable. It was such a quick and easy process. Highly recommend you use Storbox for your storage needs.
After reading reviews for STORBOX online, I stopped by to tour the facility. The staff, specifically Sarah, was very helpful explaining the options and showed me the units available. The 10x10 units I viewed (and ultimately rented one) are in a new building, all is very clean with no visible dust or pests (moths, etc.) and it is secure with cameras, gates and passcode entry. There is plenty of parking, and they have a van I will use to move my things into the storage unit, and Ill only pay for mileage. The showroom is great too, providing a visual of the spaces available and all types of packing materials at fair market prices. I have never rented a storage unit before, so this was a new experience for me, but an excellent one so far. The term of the lease is month-to-month and at a great value with insurance (covers up to $2500) and 2 storage racks ($9/month each) to help keep the space organized. Thank you, Sarah and team for making this a great experience. so far!
The best storage spot! It is extremely clean and well kept. I love the keypad security feature and feel my stuff is well secured here. The space is also air contained which is important to me to keep my items from the California heat. Everyone here is super helpful and friendly. Highly recommend!
Great experience so far. Scott and Dawn were a big help in the process. Easy move-in by handling most information online and just signing a couple of docs on Day 1. Use of their van and equipment to move-in was very helpful. Great location and seems very secure and good climate control.
Storbox was recommended to us by a friend and when we went to visit Sarah was very helpful and showed us a few different sized units.The facility is very clean and the staff friendly.When we selected a 10x14 we were allocated one on the 4th floor but that was not a problem to move our furniture into because there are two large elevators. Excellent storage facility.
Storbox is a great place to use for storage. The staff are friendly and courteous and answered all the questions that we had. The facilities are impeccably clean as well as air conditioned. It’s local with easy access during the week and weekends. They also have moving carts, dollies and locks on sight which makes it very convenient when moving things into your unit. They are also many cameras on sight and tight security which makes me feel confident that my belongings are safe.
Storage units can be expensive in LA but Storbox manages to maintain pretty competitive pricing on par with some of the big chain storage facilities in the area. The whole experience is very personal and the staff is kind and accommodating to your needs. The facility itself is very clean, well-kept, and feels plenty secure. Im definitely glad I chose Storbox for my storage needs.
I didnt deal with storbox
I recently move to this neighborhood(roosvevelt ave) and search all of the storage service around. Storbox provide the most compelling rate and the size 5*5 unit is perfect for my extra boxes. Also, the unit is clean and tidy. You wont find the upper unit that needs to climb on a huge ladder to manage.Lien helps me with my move-in. Shes professinal and explain everything.
Best storage facility that I have used in the 12 years that I have used storage units. Facilities are well maintained. The staff working at the facility are very kind and helpful. The hours of operation are very accommodating for my schedule. The facility feels safe and comfortable. Highly recommend using Storbox Storage for all your storage solutions.
We are very grateful we chose to store our belongings with Storbox because the entire experience has felt personal, helpful and friendly. As soon as we walked in, they knew who we were and were familiar with our unit. Lien especially was so helpful and friendly. She supported me (and our movers) with professionalism and ease. Great location, prices are so reasonable. Highly recommend them!
I’m so excited to have found a place with friendly and courteous representatives who helped me through my moving process. Dawn helped me and I can’t be more grateful for her assistant.Absolutely love this place. I definitely would recommend for your moving needs.
Since they first call I got from Lynn to confirm my reservation it was the best. They are very friendly and helpful. Because they are privately owned it they treat you like family. The facility if clean and very secure. So happy to have come to Storbox for my storage needs! Highly recommended.
I was looking for a storage space that didn’t cost an arm and a leg and still had ampleSecurity and cleanliness and this place has it all.Sarah is absolutely amazing in going over different options that may fit your needs and or budget and even when presenting other options there’s never the pressure of the upsell,’she presents your options and leaves it up to the customer rather than making you feel pressured to add a bunch of things you most likely don’t need. They are very secure with cameras everywhere and a secured access code for each tenant. Even though I live in hollywood, this place is well worth the commute.
Storbox has a great storage facility with very clean units. They allow temporary use of their moving van for FREE which was super convenient for my move. Although prices are not the absolute lowest in Pasadena, the easy and prompt customer service is worth it imo.
Sarah is the best! She took the time to show me the unit and even talk about which deal would be best for me!
I did quite a bit of research before deciding to view Storboxs facilities in person. They were offering half-off the first two months rent which is a great discount. Sarah took my call and when I arrived she gave me a tour of the facility and showed me the available storage unit. She also gave me tips on how to place items in the unit to maximize the space, and was very helpful and friendly. I signed a lease right away and have come back several times to bring items to my unit. The place is really clean and the climate-controlled aspect is really nice during the hot summer and better for your stored belongings.
Great location, climate controlled units and great customer service. It’s my second time storing at this location and I couldn’t be happier with the service and the great price. The free move in truck promotion is amazing.
Clean and very nice
Just finished storing all of my 1 bedroom apartment belongings in one of their 6 x 10.5 units. Great experience so far.Scott was helpful and kind during the initial call. Then Sarah was just as helpful and kind when I went in to check out the place. Clean and modern looking office as well as clean and well kept storage units and hallways.If I had to complain about one thing... it would be the elevators entryway. I wish it was a bit wider. I found myself sometimes having to do a little bit of tetris to get stuff in/out of the elevator.Overall, I would highly recommend this storage place and it will definitely remain at the top of my list whenever I need a storage unit in the years to come.
Had a great experience with Dawn. Great customer service and satisfaction. The facilities are extremely secure and clean. Their website is easy and intuitive. Definetely reccomend.
This facility is VERY VERY impressive! It is by far, the BEST storage company I have ever seen! What makes it even more pleasant is its wonderful staff! Sarah was so helpful, kind and a very happy person. She was so confident telling me over the phone that I would love this storage facility. She was absolutely right about that. I had to get a unit for my excess stuff immediately! Now, I dont have to worry about my belongings during summer time. And no more bugs, spiders and cobwebs that I have to deal with. The whole moving was super convenient as they have the carts available @ all times. You will NEVER have to worry about storing your things here because it has 24-7 surveillance cameras and it is indeed GUARANTEED safe! I am so glad I found this place. The plus side of this...is its so close to my house. I am OVERALL, MORE THAN SATISFIED!!! Thank you Sarah!
I really loved my experience at Storbox. Sara helped me and she was so kind. I really like how clean the facility is. That makes me want to refer all my friends to Storbox!!!
Ive used quite a few storage spaces over the years and this is the best Ive encountered. Booking is simple. Moving in was simple. Staff are upbeat, nice and knowledgeable (Lien was super helpful and patient with my questions). Facilities are impeccably clean and maintained (including lighting, carts, etc.) Variety of sizes available - as are any moving supplies you might need.
Thank you to Sarah for making my experience stress less and easy. I love my unit and the prices are affordable for anyone! I definitely recommend Storbox! ASK FOR SARAH! she’s great!
I have use Storbox self storage on numerous occasions. Some long-term some short term and the staff has always been great in helping me with my situation. The staff is friendly and efficient and very professional. They have all of the materials and equipment to make your personal items safe and secure. I highly recommend Storbox.
I like it. they offer 50% off for the first two months. Lien was super nice and friendly. It looks secure as well as you need your own code to enter the place.
We wanted a nearby storage unit fast that wasn’t just a hole-in-the-wall, that provided a moving truck, and that was reasonably priced— we found Storbox. We called to ask about their facility and Sarah was extremely helpful in providing all the information we needed. We arrived the same day and was assisted by Sarah. We booked the unit with ease and are happy to use our unit within two days! 👍🏼 Thanks Sarah!!
I am a returning customer have always enjoyed this facility .The facility is very clean and organized.Customer service is amazingDawn gave me a tour was very nice and detailed about the facilities accommodations.Easy access and very secure.
As soon as I got there it looked like a very comfortable and clean storage place. Added bonus was the great and personal treatment I received from Lien one of the representative over at Storbox: incredible price and great family vibe, I couldnt have made a better choice to keep my items safe.
Dawn and Sarah guided me through the offerings of Storbox and conducted a tour of the facility. Renting storage space can be challenging, but this place is shame-free. There are various space allotments and looking at them is very helpful when calculating your need. Auto pay streamlines the process. Clean and calm to solve your storage needs.
Really 5 star units and service..I never worry about my valuables here, with their great indoor facilities and climate control.
Very convenient. Staff (Dawn helped me) is helpful. maintenance on premise, and facilities are kept up nicely. They have promotions for pricing too. Climate control is a bonus
The staff is courteous and very helpful. I found the place to be extremely clean and easy to access. Easy in and out, convenient hours, what a great first experience. I certainly recommend them to the general public.
Its very clean. Customer service is excellent. This is my 4th time coming back and if I had to come back again I would. Without a doubt!
I have used Storbox a few times before. I like the fact that you need a code to get in and out so that helps with security. It is also very clean.
Had a brilliant experience with this storage center. The customer service is phenomenal! Scott was very understanding and helped me to get the promotion on a unit and all the information. I visited the location and met with Sarah who was very helpful in getting me set up and again showed great customer service! She walked me through the process and paperwork. Looking forward to having a unit with them and highly recommend this center for those looking for great customer service, flexibility, security, and location.
Sarah was awesome getting us a unit same day. the facility is incredible. They sell boxes and even provide moving trucks with the purchase of a storage unit. They are the best!
This place is very clean and pleasant. Its easy and and convenient to get in with your stuff, and get out when youre done. The staff is very friendly and helpful, too.
This is certainly the cleanest and most professional storage facility I used. Dawn was incredibly kind and helpful in setting everything up and moving in was a breeze. I also enjoy that it’s a family run business.
Nice and cheap place. I’m moving and helps me a lot. Nice people and clean storage with cameras.
The facility is well-built, clean, and safe. I have no qualms storing things there. The bathrooms are clean, and they provide heavy-duty dollies for moving things around. They will also lend you a truck when you move in, although I think you have to pay for it if youre moving out.What I dont like is that they continue to increase the prices without providing additional service. Im paying about $100 more than I was two years ago, and access is only available during business hours that are no longer than they were then. Other facilities nearby have 24/7 access. That would be nice, considering what they charge.
Wonderful experience with all their staff there. Lien is super friendly and helpful. Outstanding security and super clean facility.
The facility is very neat and clean and well supervised with decent hours. I moved from another facility that also restricted the hours of access and didnt have exactly the size and temperature controlled unit I was looking for. They met my needs perfectly. Oh and big bonus, the rental moving truck is free for customers! BOOM!
I was looking for a nice car storage facility in the Foothills area, I checked out two storage companies and STORBOX immediately stood out as the company I would feel comfortable leaving my car for up to six months; I talked to Lien on the phone, who called me back right way and put me on the wait list for their one parking spot that just opened up, after two days they put my mind at ease: I got the spot for $135/month. Its a great price and I highly appreciate how professional and responsive their office staff were, while I was making my decision. Thank you Lien, you are the BEST!
I just got a storage unit recently from Scott. Did everything over the phone and via email. They we awesome! Everything went really well I would highly recommend renting a unit from them!
Very clean place, staff very friendly and helpful
My family has used Storbox multiple times because its a clean, well maintained facility and your belongings are safely protected with surveillance. The storage units are fully enclosed by walls so nobody can see inside. The staff is great, Sarah helped us recently and she had superb customer service.Only downside is you do not have 24 hour access to your unit. That makes it difficult on moving day when it takes a lot of time to load everything into a van, drive to StorBox, maybe make multiple trips, and then figure out how to fit everything inside the unit before the facility closes.
My first time using self storage. Ive always feared it because my relatives who used it always claimed to have been broken into and lost things. However, they made sure that I know that the place is highly secure, and the reception was very welcoming for new users. Athena was particularly helpful, and I will most certainly return for my other needs.
I have rented 2 units in the past. Clean and climate controlled.The Manager and staff are very accommodating. They run greatspecials now and then, plus you have the use of a truck for moving.They have added a new building, climate controlled as well andthe security is great. I started renting another unit now, June 2020.Check Storbox out before you rent any where else, and please mention my name, John Mckenna
Happened to accidentally stumble upon this storage space and Im happy to say Im glad I did. Sarah really went out of her way to give me an amazing deal and made sure I was pleased with my storage space needs! I definitely would recommend this place to anybody who needs a storage unit. Thanks Sarah!!!
So far, the experience with the staff at Storbox has been extremely professional and friendly. I initially spoke with Lien who answered my initial questions about pricing and availability of units but dealt with Sarah when we got to the storage facility.Everything from the office to the storage units were well organized and extremely clean. Sarah explained everything we would need to know about renting the units to moving in and cancelling when we were done. They were even able to give suggestions on moving companies... Something we were struggling with on finding. Tbd on the actual experience with them.Units are rented out month to month so no contracts required which is always a plus. They provide the use of a van or truck free of charge once (aside from mileage) which saves the hassle of renting it and returning it
STORBOX is a well-kept, secure air-conditioned storage facility right off the 210 in Pasadena. Excellent customer service, quick and painless transaction to acquire a storage facility. Competitively priced and conveniently located, I am 100% satisfied that I was able to store my belongings with STORBOX.
This place is top notch compared to other storage facilities. Sarah was extremely helpful with finding a unit that best suits my storage needs. The facility is clean, organized and new. Thank you so much!!
I recently secured a unit at STORBOX and I couldnt be happier. The service was fast, the staff was extremely professional and the facility is nice and clean. I recommend STORBOX for you storage needs.
It was so quick and easy to reserve my storage unit with STORBOX. I was on the road still driving to California when I called to inquire about availability, and I had my unit reserved in less than a couple of hours thanks to Sara, who was helping me. I was able to finalize everything from my phone, which was great since I was on the road. The facility was extremely clean when I arrived and the staff was so kind and helpful. Highly recommend for anyone who needs storage in Pasadena!
Thank you Lien for your wonderful customer service and assistance in helping me figure out which storage was best for my needs as well as the tour of the building and explanation of everything I needed to know before signing up for anything. I am satisfied and happy with this place and I would recommend this storage unit over any other in the Pasadena area. They sell moving supplies, locks, and even offer a free moving truck for select units and carts if you have a lot of boxes to carry back and forth. Elevators and bathrooms are offered, and parking for moving trucks will not be an issue as the parking lot is big and spacious for all of that. Thank you for your excellent service!
STORBOX was exactly what I needed and was seamless and easy. All the staff are friendly and helpful. When I went to look at possible storage units, the staff on hand showed me the one I was looking for but I wasnt completely sure would fit all my items, so they went out of their way to make sure I could switch to a larger unit smoothly if I needed to. All the facilities are clean, and with the first two months discount and free van for move-in, its been a great deal. Thank you STORBOX Pasadena!
Its a nice storage facility with security and air conditioning. The website is well-designed and they have good promotions. The prices are reasonable. The hours during which you can access your unit are pretty limited, so make sure they will work for you. The person who showed me around, Athena, was very friendly and professional. Id recommend talking with her! She answered all of my questions and was very patient. They are VERY STRICT with their free moving truck. Even though we had to wait a while for someone to help us fill out the paperwork for the truck, they refused to allow us an extra 15 minutes on the return time. There seems to be very few staff in the office, so dont expect to be helped right away.
I have had a great experience with STORBOX. After my unit was broken into while at a popular storage company, I needed to put the remaining items that weren’t stolen in a safe place. I went by STORBOX to take a look. The staff was excellent and Athena was very helpful. That same day, I brought my remaining items to be stored. The property is very safe and clean. The units are temperature controlled. They even have pleasant music on in the hallway. I highly recommend STORBOX.
I was incredibly pleased with my experience setting up a new storage account at Storbox. From the beginning, Sarah greeted me amicably and courteously. Sarah was beyond helpful, going so far as to extend a promotional offer to the unit I chose, which normally would not have qualified. Thank you Sarah! As for the facility itself - top notch. Very clean, very new, all amenities in functional order, available moving vans and supplies, multiple no-cost wheeled flatbed carts available at every elevator shaft, and an obvious corporate commitment to quality and customer satisfaction. Very happy!
We had second options to go with other places but Sarah sold us on this. She gave us the tour and mentioned the security that is implemented in the storage unit and safety is my number one concern. She gave us very detailed specifics on what the storage can keep and how we’re able to move and it was great. Thank you Sarah for the great customer service!
Excellent customer service. Secure facility. Clean and convenient. I absolutely recommend using Storbox.
I have used several storage facilities before, but I’ve never seen one like this. This is the best storage facility I’ve ever seen, with modern administrative system and excellent staff. “I’ve been working here for 9 years, and there was no theft.” Lien said this. I was like” OMG, I can’t believe this place has been running for over 9 years, I thought it was built last year since it looks new, fancy, and beautiful. And I heard there are over 3000 cells in this location, with a lovely wine grotto.
Clean and temperature controlled facility with many economical storage options. They are taking COVID-19 precautions such as distancing and cleaning. We used their van which was clean.
Sarah was very welcoming. I am a first time renter and she provided me with all the information to get started. She’s very professional yet so comfortable to talk with plus she’s very good at selling! I always like when a business can pitch AND sale me their product; just shows me how much they care about their customers and how much they really know about their product. The price is a little expensive, but you’re paying for the security of your belongings, so I can’t complain. I would recommend Storbox to anyone. The only thing that I dislike is the elevator. It’ll be in the middle of taking me up when someone on ground floor requests it, so it’ll stop and go back to the ground floor instead of unloading me first. Not to big of a deal, just a little irritating. At the end of the day I’m happy that my belongings are safe and sound. That’s the point, right?
My wife and I had a wonderful experience with STORBOX. The front staff was very welcoming and Lien helped us out through the whole process. Everything was clearly explained, we were given a full tour of the facility, and she showed us the unit that we ended up getting. They have hand carts to transfer large furniture and a van onsite to help with moving. I highly recommend STORBOX!
This is my first time ever using a storage place. Found storbox through google and decided to try because the rating and location. It turned out to be right decision.Their staff were super nice and friendly. I was helped out by Lien, she provide all the detailed info I needed and also gave me a tour to my box. The storage box was is clean and well controlled in terms of camera for security and air conditioned.I am super happy with their service.
I am so glad I found this storage place. It is spotless clean, safe, and they let you borrow for no extra fees their moving truck. The first two months were at a really good price. The staff is great. Sarah was so helpful and friendly. She made such a difficult situation feel so much easier. Would definitely recommend this place.
I never had a need to use a self storage in my life, but having to downsize from a house to an apartment left me with a huge need for a place to place our things. So I didn’t know what to expect walking in to the StorBox facility. Immediately, I was greeted by Athena, who was very pleasant to talk with, and made the whole process go by smoothly as everything was clearly laid out to me. Great pricing, and even better service. I definitely would recommend this facility to others.
My friend has storage here and recommended it to me.Public storage strikes me as a commodity business - what differentiates different companies is the service. In this regard, STORBOX is a solid A. The staff is professional and knowledgeable. They run a very tight business, which reassures me that my stuff will be in a facility thats well maintained and secure. I spoke to Gloria and Scott.The facilities themselves are nice. I absolutely had to have something temperature controlled and low on humidity; STORBOX has both. The security is good. There are limited hours of access, but I think this is a good thing. It eliminates the security exposure of having to maintain open access during the night.I would highly recommend this storage business if youre optimizing for:- security- professionalism- good managementPrices are okay. You can probably find better prices elsewhere, but I dont think youll get the professionalism and high quality of service youll get at STORBOX.