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Grand Slam Complete Automotive Repair
835 Concordia Blvd, Pensacola, FL 32505, United States
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Grand Slam Complete Automotive Repair
Comments
Sa
Review №1

When I first met James and Ashley, they gave me the confidence of knowing they’d go to any lengths to fix my car without breaking my pocketbook. They’re a dedicated, professional young couple doing their best to decipher the issues, fix them and make the customer happy. Prices are fair and the workmanship is outstanding! The best part is, they’re honest! James and Ashley give it 100%!! I recommend them to everyone.

Mi
Review №2

Really pleased with the workmanship and customer service we received at Grand Slam. It’s always nice to know an honest place you can go to get your car serviced. Thank you Grand Slam!

Ch
Review №3

James helped get my 6 inch lift installed as well as oil pan gasket he does awesome work and takes pride in what he does highly recommended

Mi
Review №4

Had a battery draw on my truck and they found it pretty fast. Price was fair and customer service was great.

Ca
Review №5

A/c was blowing hot and with kids I need my car to have good A/C. James was very helpful and got me back on the road with a cold a/c. I will be back for future repairs!!

Ka
Review №6

Everyone at grand slam, especially Ashley, was extremely patient and and helpful. I will only use them for my auto needs! Thanks guys!

Le
Review №7

Quality work and very fair prices. Really like Ashly and James.

Je
Review №8

Amazing devoted family owed business! Won’t take my vehicles anywhere else!

U.
Review №9

These chaps are one of the best in town! James is top of his game. Use them. I did. Very happy with my choice.

Ya
Review №10

Yo, words just dont have the meaning for this business. James and Ashley really took good care of a guy and sooooo appreciate it. I highly recommend their services. Cheers and Happy new years!

ma
Review №11

These guys did a very wonderful job on time and for less than what they quoted me loved it

ve
Review №12

This family owned shot is the best! Professional, knowledgeable, hardworking, and very accommodating. Will not use anyone else. Tnx, Vera

Ch
Review №13

I most definitely recommend this place. Ashley was very nice and James did excellent work on my Ford F150 to get it back in good running condition in a timely manner. In a world full of shady and shoddy auto repair shops, Grand Slam stands apart as a most trustworthy business.

T
Review №14

I was very pleased with the professionalism and honesty that I experienced when I had my car serviced here. The service was quick and price fair. They really do care about the customer. I would definitely recommend Grand Slam to anyone who is in need of vehicle service. Outstanding!

He
Review №15

Been very pleased for several years now. They care of my entire fleet

Ca
Review №16

This little shop was a blessing on my family. While traveling back home from visiting an out-of-state family member my car broke down on me (6mos pregnant) and my daughter (18mos). Not only did they quickly service my vehicle and get it running again, but I’m absolutely positive they gave me the best deal around. They made everything as stress free as possible in our very stressful situation. The girl at the front desk (Ashley) was very personable and helpful and the men who were working on my vehicle kept me up to date on how the diagnostic was going and explained everything to me in a way I could understand. I will be recommending this shop to all of my family and friends in this area.

Jo
Review №17

Ashley & James are great here at handling my automotive need!

co
Review №18

I came in because I thought my alternator or something with the charging system was messed up. But he let me know that he thought it was just a simple bushing on my brake pedal that I could do myself for $5. I appreciate the honesty as a college student I dont have a lot of money to be spending on car repairs.

Ty
Review №19

Great service they know what theyre doing and are very helpful and prompt

Wi
Review №20

Found this shop because of its 5 star reviews.I, also give them 5 stars. Look no furtherYou have found a great auto repair shop.

5w
Review №21

I came in with a bad heater core and wanted that bypassed, a cheap job for a 98 crown vic. When I called, the person who answered the phone was a male. He told me $50 for inspection and $60 for a heater core bypass job, so $110 with my type of car. I call my regular mechanic guy and he quotes me $50-75 but he cant get to it for a few days, so I go decide to give Grand Slam Complete Automotive Repair a chance. I go in today and there was a young couple working together. Guy was mechanic, woman was front desk. The woman quoted me $169 for the bypass. I explained to her that I was originally quoted $110 and how my regular guy would have only charged me $50-75. She seemed alarmed, uncomfortable, and a bit rude. I told her to call her guy to check my statement that he did indeed quote me $110 for the job. Not sure what happened after that because I decided to wait on their bench outside. At the end, she charged me $60 and some change. I ask myself, was this a good or bad experience? Im not quite sure. Seems like they tried to give me the runaround at first which lost my trust. Her husband took his time to explain car issues to me, but again, trust was lost, so his explanations of my car arent registering anymore as truth now. Seems like a new business trying to develop its customer clientele, so take this advice and be honest. Thanks for your service and on fixing the price, but I wont be returning.

R
Review №22

I highly recommend this auto shop to anyone. The technician on duty is highly knowledgeable and the customer service is awesome. It’s hands down the best shop that I have been into in a long time. I feel when I take my vehicle there the problem will be solved quick, and I don’t have to worry about them trying to sell me stuff I don’t need. The shop is very well maintained and clean. I won’t take my vehicle to another shop.

Cl
Review №23

Was referred by a relative, they did not disappoint! They really went above and beyond to help get my truck back on the road. Huge thanks to James!

Mi
Review №24

They really helped out. Fantastic people all around. Highly recommended, cant say enough kudos and kind words. Really appreciate them finding the right part with reassurance that its under warranty

TA
Review №25

This place will try to rip you off in a huge way. Dont go here if you need a honest and reasonable mechanic.

Je
Review №26

You won’t find a better group of people. I’m always excited to be able to support local businesses and this repair shop is the goods. I look forward to returning for all my automotive needs.

Le
Review №27

I was ready to fix my car on my own but the auto port for the base had been closed, took my Forte to get diagnosed here, found exactly what I suspected. They didnt push on repairs my car needed, I appreciate that honesty and now I know where to take my vehicle if gets royally messed up in the future.

As
Review №28

Great shop, great technicians. Honest and helpful.

Op
Review №29

Grand Slam came recommend by another family member, after breaking down on the side of the road. I truly thought it was probably a battery. I called Grand Slam and Ashley answer the phone very cheerful. I explained the situation and she even offered to help find a towing company. I arrived about an hour after the car did. Ashley was working at the desk and had James, the mechanic /owner come in and talked to me. He believed it was the alternator not a battery. I was given the option to wait and could stay late to repair my car. I chose to leave it overnight since it was almost closing time. Ashley walked me out to my husbands car and reassured me that my babywould be safe and in good hands. The next day I picked up my car, it was even washed and cleaned. James could have sold me a battery, starter or more things to run up the bill, but he did not!!#1 in my book for being friendly, clean and honesty. They have my business from now on.

Di
Review №30

I couldnt speak more highly of their service! My friend drove my car from Georgia into Pensacola on a Friday having trouble with severe shaking. He brought it into the shop that morning and they stayed open and worked on my car through the weekend to ensure he would have a car to get back on Sunday. They were very responsive, fair and kind and I would recommend their service to anyone!

Mi
Review №31

Its very hard to find an honest mechanicin the area that will fix just what needs to be fixed...James is a great mechanic, he worked on my car and got it fixed quicker than expected and right in my budget!! Ashley in the office is very sweet and made it comfortable for me and my kids while we waited for our car to be fixed aswell. Great service and good people!

Sh
Review №32

Very knowledgeable and and affordable. The Ashley was very helpful and .

De
Review №33

They Go above and beyond to help you👍I have tried several mechanics in search of finding one that I’m comfortable calling or just dropping in if I have a problem, and finally found James and his wife, Ashley, at Grand Slam Auto Repair on Blue Angel to be my regular mechanic. I have a Mini and HHR that James takes care of with perfection 😊. I feel so much relief in finding such nice people in case Im in need! Thank you guys so much for all you do👍

Mi
Review №34

Always a pleasure doing business with grand slam. Ive been using them since they opened and the service is always perfect!!!

jo
Review №35

This place is just awesome to say the least, their super fast and friendly, and affordable. James really knows what hes doing, and I would highly recommend them to anyone who is in need of a little love for their motor powered carriage, they will most certainly get it done for you.

Ja
Review №36

Awesome group of guys very professional and speedy service. The experience was made even better, when Ive worked in a few shops also and the amount of the professionalism and honesty that I was greated with made all the difference

Sa
Review №37

Such a great atmosphere and great people. Our car was ready in a day! And prices were affordable. Highly recommend taking your vehicles there.

Ni
Review №38

They do great affordable work here. Staff is friendly and knowledgeable. Take your vehicles here, you won’t be disappointed.

Ju
Review №39

This is the BEST MECHANIC Shop in Escambia County Great Customer Service and a 1 in a Millon Hard to find HONEST MECHANIC if you want you car or truck FIX RIGHT the FIRST TIME I RECOMMEND YOU TAKE IT HERE!!! THANK YOU SO MUCH FOR GETTING US BACK ON THE ROAD Grand Slam!

Za
Review №40

Did everything they said they would do, and went above and beyond what other mechanics typically would. Would definitely recommend 10/10

Ka
Review №41

Great place to get your car worked on! The owners are amazing & honest! Won’t take my car anywhere else !

Am
Review №42

Wonderful service!! Great prices!! I wont go anywhere else for my car repair needs. The staff was super honest and friendly!!

Da
Review №43

Great customer service and awesome owners

Da
Review №44

Great first experience with them. Prompt service and friendly. Will be coming back

Ri
Review №45

Fast service, great customer relations, and quality work. Its hard to find someone you can trust to work on your cars these days and Im happy to take mine to the crew at Grand Slam. Thanks for caring guys, it matters!

Ja
Review №46

Great service, people, and prices. Simply the best place around.

Mi
Review №47

Very nice employees they get the work fast and have very good prices

Tr
Review №48

These guys are very honest and reasonable

Gu
Review №49

Honest, professional and affordable! Highly recommend James at Grand Slam!

An
Review №50

Reasonable prices and very friendly

La
Review №51

Had a very good experience with them they were very kind and told me what the problem was with the car

Ha
Review №52

James is an awesome mechanic. Great prices.

As
Review №53

Great place to go get your vehicle worked on

Ke
Review №54

Great Atmosphere, good people, James is a great mechanic. Check them out.

Co
Review №55

Excellent car and customer service!!!! Highly recommended!!! Honest and efficient !!!!

kk
Review №56

Great customer service 👍

Information
67 Photos
56 Comments
4.8 Rating
  • Address:835 Concordia Blvd, Pensacola, FL 32505, United States
  • Site:http://grandslamcar.com/
  • Phone:+1 850-435-0921
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Electrical repair shop
  • Small engine repair service
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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