As a person that DETEST everything to do with buying a car, I have to say this was a low-pressure, nearly enjoyable experience. Great sales person (I know! What car salesperson is even tolerable?) General manager is friendly and engaging. You have to ask for every penny, but they are VERY reasonable and dont make it a fight just to get a new vehicle. My experience was enjoyable and I would recommend giving them a try.

I wasn’t looking to buy a car today I was just looking for great prices. But the people at the Mazda dealership in Pensacola were amazing the sales manager James, my sales associate Caleb and the Internet specialist Asia we’re just amazing people. And if I plan on buying another car I would totally go there to get my vehicle.

This place is perfect in every way! Really, Tracy in the service department has gone way above everyone out there! She is what makes this place a pleasure! She is the treasure, and all of the staff are pretty spectacular too! Highly recommend Sandy Sansing Mazda!

Worked with Rose to by my used car and she was a joy to work with. Very professional and easy to work with. Chris the GM was also very professional and gave me a solid appraisal on my trad in. Used their financing and got a great rate on the car I bought. .I will use them again the next time I am looking to buy a car.

Great car buying experience! Great staff, Paul Turner is your guy if you want a easy car buying experience! Worked well to meet at a great price! Highly recommend!

My Mazda was totaled back in early July and I was driving my husband’s gas guzzler of a truck anywhere I needed to go. I knew I wanted to stay in the Mazda family and I wanted till God guided me to Sandy Sansing Mazda- Mr. James & Mr. Kevin were both so kind and helpful and took care of my family & I! Seeing how my husband and I just had our first child, who is now 4 months old, I needed something safe, reliable, and of course good looking! And they helped me getting into my new Mazda CX-9! They cleaned it up for me and I drove off the lot in style, praising God for bringing such amazing car dealers into my life! I believe they have a customer for life!

Kaleb was great and helped me a get a car. He even had it delivered from a different dealership to accommodate my color preference. Would recommend

Kevin was the best salesman I have ever had. Very knowledgeable, helpful and a great talker! We appreciated all the time he spent setting us up and putting us in our new Mazda!

After visiting another car dealership, I really thought that I was going to end up driving a car that I didn’t love and that I didn’t have any options. Luckily, I went to Sandy Sansing Mazda and Kaleb and his sales manager blew me away! Not only did that pay off my trade which was valued at less than my payoff, they put me in a vehicle that I absolutely love! It was such a wonderful experience. I’m still in shock at how they were able to get me in a beautiful car and lower my monthly payment at the same time! They will get my business and recommendations from now on! They get more than a 5 star rating from me! Thank you Kaleb for making my car buying experience so great!

The best dealership I have visited hands-down. Kevin and James were both very welcoming and made the experience of buying a car very quick and efficient. This dealership truly cares about their customers and it’s very evident right when you walk in. If you’re looking to buy a Mazda or any used car in general this is the place to go!!!

My experience with Sandy Sansing Mazda in Pensacola, FL was great. In particular, DeMarcus, my salesman cared about my needs and got me just what I asked for. He helped me figure things out. I believe in great customer service skills and I don’t want to feel like just a number or just helping someone trying to up sell me. He took his time and searched for what I wanted in a car.DeMarcus should be recognized at Sandy Sansing Mazda.as knowledgeable, thoughtful and one of the best with his customer service.

I bought my car from Sandy Sansing in 2017, a Mazda CX-5 SUV. I have been very happy with the car and also from the service that I received since the purchase. I regularly take it to Sandy Sansing for maintenance and have always received friendly and punctual service. Tracy in the service department has always been very helpful and knowledgeable in explaining possible problems and recommendations for repairs. I recommend Sandy Sansing Mazda to anyone who is interested in purchasing a vehicle.

They are just like family and treat you really great. Highly recommended.

I had an amazing experience here, from the stage of just looking to actually buying.I was looking for the perfect compact SUV at a ton of dealerships this weekend, and ended my search at Mazda. Everyone here was extremely nice, but I have to give a shout out to our salesman Sandy Mcmurphy! He was so kind, personable, and down to earth. We didnt experience that horrible stereotypical salesperson mentality. Sandy answered every question we had and was very patient as we were trying to make a decision. He listened to what features we needed, and found a vehicle that fit us perfectly!We left Mazda without a new car on Saturday to go home and think on the decision, and Sandy was very understanding of that. We already knew wed be back to buy the car on Monday, and sure enough, we did!The buying process was smooth and simple, to the point. No one pushed us to buy add-on packages or tried to pull a fast one with the numbers. They helped us understand and reach our wanted payments. At no point did we ever feel like we were pushed out of our financial bounds, and thats important!They assisted me with my trade in, and gave me a great deal during the process as well!During the slower periods of the buying process, Sandy kept us company with great conversations.We ended up leaving with a beautiful new car, and no stress! So glad we decided to go with Mazda!

I had a very nice time at this dealership. I will be coming back to have my servicing done here. I enjoyed my servicing on my car.

I love the service department at Sandy Sansing Mazda! They always treat me and my concerns for my car respectfully! They question me to make sure my car is running safely! The staff is very friendly! I will always take our cars to this service department! Thank you for having this service department and staff!

I dropped off my car for two open recalls. The staff members were nice and friendly. My only only complaint is that they said my car would be done by Saturday but when I called They said the car wasnt done. I wish they gave me a call or text about the car not being done yet but eventually they told me Monday about what was going on and that the part they order wasnt in yet but they apologized and did some stuff for me while they had it and when they got done with it Tuesday they apologized again about what happened but other then that they were very friendly and kind and I recommend them for sure 👍

Demarcus Horne was outstanding! My wife loves her new car and I am happy. Win-win

Very pleasant today buying our new car. Thanks for the great experience!

It was great experience! Everything was wonderful! Very well organized! Very nice people! Thank you for Sandy Sansing Mazda! Our highest evaluation of everything!

DeMarcus was amazing! Easy to work with and made sure you felt comfortable, he wasn’t just worried about making a sale, he truly cared about my needs. Thank you DeMarcus!!!

Very easy to get to. Wonderful job getting us an appointment. They do great work.

Received a recall notice from Mazda. Took my car to Sandy Sansing Mazda (where we purchased our car new). They kept my car for two weeks then called and told me parts were unavailable to do the recall repairs. The service department said to come pick-up my car because there was nothing further they could do. So after two weeks in the shop, my car was returned to me without being repaired. Very disappointed is Sandy Sansing Mazda.

Sandy Sanding Mazda is a great place to buy a car 🚗 they were very professional and they help me get a great 🚗

I typically dont leave reviews, but had to for this place! I could not have asked for a more pleasant car buying experience. Everyone was so kind and helpful. Both Paul and Kaleb went above and beyond to answer all of my *many* questions.They were amazing to work with. If I could leave more stars I would!Thank you Sandy Sansing Mazda team!

I am so glad I reached out to your service team. They were really great! Especially Ms. Tracey, she is truly the best. I will definitely be back for all my service needs!

Teresa is great! She was friendly, helpful and listened to our needs. Everyone there was amazingly friendly, never pushy, and very attention to detail.

Excellent customer service with a quick turnaround! Ray Shy and the manager for Mazda work extremely well together for outstanding service! Will definitely do business again!

I bought my car here and come back time and time again for service. Tracy in the service department makes all the difference. She remembers me every trip and does an awesome job explaining anything that may need to be done to my car.

Demarcus Horne was amazing. This is my second car he help me get. Very sweet and patient individual. I had an amazing experience

The only place I will take my car. Tracy Hodges is awesome.

DeMarcus Home is the best salesman I have every dealt with and whoever had any dealings with my purchase ! This is the place to go for a vehicle

The staff in the repair department are wonderful. My son purchased his first car, a new-used Mazda (not from Sandy Sansing), and they were helpful in answering all questions and concerns. So much so I took my Nissan to them for an emergency repair. They even diagnosed an elusive problem other shops could not locate. I will continue to take all my cars to Sandy Sansing Mazda.

I had a great experience while buying my first car! I highly recommend asking for Paul, he was super helpful and found me the car I’ve been waiting for. We got the best deal out there, and they have amazing customer service. Anything we need and will need in the future they offered nothing but the best help! We drove two hours to get my car and it was well worth it! Thanks again Paul and everyone who helped us at Sandy Sansing!

Team SS was accommodating, quick, pleasant, and professional. After tough weekend on the road, they ensured my CX5 was roadworthy and ready for more.

The service department is wonderful to work with; Tracey and the team are fantastic! They are transparent and very accommodating, I will continue to bring my vehicles here to be service. Thanks so much!!

Great, friendly staff! The service department is awesome too!! Definitely recommend!

Great place to do business. I arrived early for my appointment & the service staff working me in & got me out before my appointed time was even met. Very professional. Thank you.

Shane Miller Rocks!!! He worked very hard to put myself and mother into two great cars in our budget, it wasnt easy but he made it feel easy!!! Thank You Shane and everyone at Sandy Sansing Mazda!!! Mom is so Happy and I am too!!!

Very clean facilities, the gentleman who took care of me was very professional and I received my service without delay, definitely would go back for my next service.

Miss Tracy at the service bay helped a lot and made me feel welcomed and she’s absolutely hilarious and had me rolling laughing the entire time.

Went in for an oil change and swapped some filters. Service was great! The service desk staff were beyond friendly and helpful. They were open to my questions and concerns and offered great solutions.

It was an overall positive experience. After a smooth test drive of the Mazda 6 and some negotiations we agreed on color and pricing for a lease. They didn’t have the color I wanted in stock so we went with something else slightly cheaper and I was accommodated quickly. The paperwork took longer then it should have but at the end of the day flexibility is key on both sides and I walked out happy with my lease.

I went to check out the CX-5. They took me for a test drive in a CX-5 Signature which I found out had a turbo and an upgrade to NAPA leather seat trim. The main thing I was looking for was a comfortable ride and it fit the bill. They ended up selling me a CX-5 without the turbo. I took the car back and they sold me the Reserve which I thought was like the car I test drove. After driving the car for three months I hated the car so much I ended up trading it for a Honda Hybrid and took a $5,000 hit and I love it. The seats were so hard that after a short drive my back was killing me and it took my wife several minutes to get in out of the car. Wish I had done my homework.

I was in and out in 45 minutes to lease my Cx-5. Teresa Jackson helped get the exact car I wanted and Chris was great help explaining financing with a lease! Great deal!

This was the car buying I was looking for. Teresa IS my sales professional, personable, friendly and real. A bit nervous at first but once we had some rapport, she answered and addressed my concerns and was absolutely spot on. The sales Manager, Kenny, was and is amazing and came out to talk with me and finalize the negotiations, which was simple and friendly. Hats off to the entire team for making it a pleasure to do business with.My Wife and I are now the proud owners of a 2021 Mazda 3, Thank you so very much

We were so impressed with the quality of service shown to us by Tracy Hodges in the service department. She was so kind and quick to get back to us regarding our inquiries. We were impressed she remembered us and what we were going to have done when we arrived for service. Such a nice lady. She certainky makes us want to use Sandy Sansing Mazda in Pensacola again for our next Mazda repairs.

Originally went to a local competitor to due the lease buyout of my vehicle. However they wanted to charge more than $500 in additional fees I didnt want or need to. Thank you for being upfront with your fee structure

The salesman Kaleb was extremely obliging and courteous.He helped us through the process flawlessly.His down to earth and knowledgeable service made up our minds we wanted to buy a car from him very early on.He found us the exact car we wanted at the right price which we were delighted with.I recommend Kaleb be recognized as one of Sandy Sansings most valuable assets and we would do business with him again in a heart beat.

Wonderful experience. Demarcus Is a great salesman and this is my 2nd vehicle from him

Friendly staff, very knowledgeable about their vehicles. Nice people to work with, no pressure. Kevin was an expert on showing us all the vehicle features, Sandy was great to work with on the final purchase.

Very easy car buying experience. They listened to what my goals were and didnt try to pressure me into something different. They also gave me a great value for my trade in. Thank you Demarcus and team.

They were awesome and professional and Dane Clark was the best and when I got in finance department, that gentleman was awesome also! Im going there next Tuesday to get my detail done and a Oil change and and hopefully get a spare tire in my trunk! Love my car, thank you everyone

We drove our new Mazda down from Mobile and had a great experience! Fast, friendly, affordable service. I will only bring my Mazda here from now on.

Everyone was very friendly and helpful. Teresa was easy to talk to and very down to earth. She was very willing to help with all aspects both prior to and after the sale. Excited to have a new Mazda, such a great vehicle.

Great experience! Kevin Webster is an awesome salesperson. He was very helpful and informative without being pushy. He spent a lot of time showing us how to use the different features and setting everything up.

I had a WONDERFUL experience with DeMarcus Horne. I was expecting a typical car sales guy and he proved me wrong 100%.He listened to what I wanted he let me sit and drive the cars I had listed and explained everything to me when I chose my car without trying to sway me to a more expensive vehicle. The Finance manager was absolutely great he found me a cheaper rate on my loan which dropped my monthly payment!All in all my experience with Sandy Sansing was amazing I will go back again and will tell everyone about my outstanding experience.

I have been using Sandy Sansing Mazda for 4 years now and have always been happy. The person who always schedules my appointments is Tracy. She is very knowledgeable about the job she is doing. I trust her to tell me the truth if I need to fix something or do extra maintenance. She is a gem! She is also the one who always checks me in and out. The technicians in the back are also very good about explaining things to me. Another thing I like about them is if my appointment is at 9am, they get started right when i get there. I have never had to wait any longer than necessary. I actually drive 30 minutes to come here because of the treatment I receive. I would definitely recommend them. My next car will be another Mazda from this dealership. I am that pleased.

Our car buying experience at Sandy Sansing Mazda was completely painless and fast. We definitely will be recommending them to anyone in the market for a new or used vehicle. Our salesman Paul Turner was A+ and a pleasure to deal with.

Mike and James were amazing! Not only did they help me get the car of my dreams, but they also helped make sure it was within the budget I wanted! 🥰

Valarie was great and patient during the whole car buying process. Kenny was extremely helpful finding something that worked for our budget and family. Highly recommend !

From the cheerful welcome to the final overview of the vehicle I selected, the customer service was excellent. Kevin Webster was very attentive to the things I said were important to me and helped me to make the perfect choice. He was very knowlegeable about the numerous features of the CX3 Touring and patiently walked me through them. He made sure all the settings were right for me.The leasing manager, James, was very helpful and we got to just the right numbers.Valerie, the trainee, was very enthusiastic and helpful.I cant think of a single thing they could have done better.

Very nice excellent service friendly people and salesperson was very nice

I have had my Mazda 3 going on 3 years and have loved it every minute. My buying experience was perfect and quick. The winning part of my experience and my loyalty is to their service department. The ladies are beyond amazing, extremely knowledgeable, and always friendly. I recently went in to have my oil changed and again had an excellent experience. They took their time to explain and answer all my questions I had about my car. I am excited about getting CarPlay installed later this month with them. Thank you Sandy Sansing for having such a great team and for everything you do for our Pensacola.

Manager James is the saver. He recommended the right vehicle, cared about the customer and helped to correct the address in the title (not his fault). Like the car.

Service technicians were very professional and informative when describing the problem with my car. They took my car at the scheduled appointment time and work was performed in a timely manner. I would recommend this dealership to other Mazda owners.

Seamlessly coordinated the tow truck drop off, and offered to pick me up from my residence 20 minutes away. This is the kind of stress-free service I needed so close to Christmas. It was easy, fast, and complete. The Sandy Sansing Mazda service department has become like extended family. Thank you for taking care of me, and my sweet ride.

I locked my keys in my car and their technician got it out for free for me. Great service will definitely be back!

DeMarkus,Treated my wife and my self like he had known us for years. Very respectful and kind. This transaction took minutes instead of hours. The staff I meet were all helpful. We will shop here next time.Thank you again DeMarkusJohnny

We have driven all over on a golf cart looking at different types of trucks. It is awesome to see the inventory they offer here. Ryan Sibler and Ms. Jacky have been absolutely amazing and are an asset to the team here at Sandy Sansing..looks like we may have chosen a 2019 Frontier!

Courtesy and Professional Customer Service...Thank You to John and Tracey for coordinating and adjusting our maintenace service on our Mazda CX-5...Thank You...L&J B

The easiest, and fastest car buying experience EVER! Was in and out with paperwork finished within 30 minutes-DeMarcus worked quickly after I made my decision and had me on the road to get my kids early!! Finance department was also very helpful and fast, and helped me understand everything since it was my first time buying a car myself! Would recommend!!!

Went for a recall. Very nice people and I was in and out less than an hour. Kia should take some notes from here. So glad I changed cars!

I had purchased a vehicle through one of those online delivery sites. Well after 4 weeks I still had no car. Because I was moving soon I had to cancel that sale and was in a time crunch. I found a great car on the website and called about it. Kenny and I negotiated over the phone very quickly. I got to the dealership and worked with Paul. The vehicle was immaculate and ready for us when we got there. I saw 2 other cars of interest and Paul got them for me to drive. I ended up buying the original car we saw online. It was quick and painless. They have their stuff together at Sandy Sansing and I willGladly go back! Thank you Kenny and Paul!

Great service dept - sales dept leaves much to be desired

Friendly staff. I truly appreciated their honest evaluation. Since my vehicle was still under warranty, they could have easily completed the work and charged me for it.

The salesperson Demarcus Horne was great, had great personality and was very helpful and accommodating. I would come back to see him again for purchase but I gave 4 stars because of the finance and warranty salesperson who in my opinion was rude and his communication skills were hard to understand and I felt I was a number more than a customer who he was glad to receive business from. Other than that the process was easy and almost a perfect experience.

Great experience and amazing service. Knowledgeable and friendly team, very willing to help!!!

I went to Eastern Shores Toyota last month on someone’s referral. I was told the best they could do with my payments was $610!!!! I was reluctant to try somewhere local. I thought I wanted the CX-5 but when I saw the Mazda 3 in candy apple red I was in love. I never wanted a red car but Mazda red is beautiful! Paul was my salesperson and boy he went above and beyond. I got a payment only $17 than I requested and I couldn’t be happier with my experience!

Austin did an amazing job Saturday!! I previously owned a 2010 Mazda 6 and I toyed with the idea of purchasing a different, however when I stepped on the lot and I met Austin I just knew I was making the right decision in making an upgrade to the 2018 Mazda 6! He worked diligently in getting me what I wanted and I am super excited to be driving around in my new car! Not only that while I was there, I had breakfast and lunch! The entire atmosphere is amazing and the team was great!! Thank you Austin and the Sandy Sansing Mazda family!! Austin Ill be back for the new Mazda 6 Bodystyle in a few years!!

Fast had my papers in and out with my car within a hour. Credit Approval was quick. Theyll even pick up your used car if in non working condition. Will do business again in the future. Sales associate was Paul good man.

Hands down best car buying experience we’ve ever had! Paul was our salesman and he was wonderful!

I had a great experience with sandy sansing mazda all because of Tracy in the service department. We had brought my husbands car in to see what was wrong with it and although it was beyond repair in our eyes (needed a new motor) Tracy was very informative, honest and upfront about the cost of repairs vs what the car was worth. We ended up leaving the car there for about 2 months while searching for a new car for my husband and was never hassled one time about the car remaining there although they knew we had no intentions on having the car fixed but that it would be going towards a trade in. Excellent customer service for sure. Thanks Tracy!

I received my brand new 2020 Mazda CX-30 from them. I was looking at this specific car for months and went straight to Sandy Sansing Mazda and got it the same day I went ! ANOTHER good way of giving great service was overnight shipping my License Plate to me in another state due to COVID-19. I am a complete happy customer and I hope this message gets out to as many people as possible !

Was able to get a nice CX5 and with the help of Kevin Webster, I was able to get a great deal. Very friendly people. Thanks!

Very good experience, no games, no pressure and received a more than reasonable deal on my trade and the vehicle I purchased. Paul Turner was a fantastic salesman, very professional, efficient and pleasure to work with.Thanks guys!

Did the oil change after the Christmas Day, weren’t many people there, the service was pretty fast. The lady at the service counter was very nice and helpful. Giving 4 start is because they did not fill the windshield fluid up when the service paper says they did. We checked it right after we got home and the level was still the same as before we went there.

I had a really good experience at Sanding Mazda in Pensacola. Paul was my sales representative and he was very personable, helpful and did not try to pressure me into buying anything. Everyone there was very nice and I would highly recommend anyone looking for a new or used vehicle to shop here before making a final buying decision.

Car shopping is not my favorite passtime. James and Teresa at Sandy Sansing Mazda made it pleasurable again. Excellent experience. We shopped at 6 dealerships for a 2021 including Mazda, before deciding to go back to Mazda. James willingness to make us happy was just great. Thanks Sandy Samsung for having a fantastic manager.

Ashley and staff are amazing !

The sales team was a friendly team! It was nice that Kevin ended up finding something that was within my budget that I was able to take home. It was sad that my old car was gone but Im so glad for the new one I was introduced to!

I was treated so well and they took care of me! I am very happy with everything.

Great place to get a car very friendly people especially Sean and Trey these two guys have perfect customer service and also all of their Associates

We had such a wonderful experience with Paul today! We found a Jeep we wanted, test drove it and was out the door with it in about an hour. We will definitely do business here in the future.

Service department here really saved the day! Another shop fixed part of my car but couldnt fix it all. Found out the tech there and replaced the the wrong part to begin with! Very professional, made recommendations on places to stay (came in late in the day), and even drove me to the hotel. I would like to thank them all for getting me back on the road and headed home!

Would never buy a vehicle here. First time I have ever walked out of a dealership without test driving a vehicle. Because of your saleswoman, it probably cost you a sale. She made us feel like we were bothering her. She was rude and very condescending. I could not believe the amount of times she rolled her eyes at us. We told her which vehicle we were interested in and she responded with Why. Not sure if she was angry because all the other sales people were eating lunch, and she wasnt. We went across the street and purchased from Alfa Romeo. The experience was like night and day

Demarcus was an amazing help in finding us a family vehicle that fit all of our criteria- monthly payment, low miles, enough room for our growing family.I began texting him on a Saturday & by Tuesday- he found me the best vehicle there was.He is professional- he came to me to do my financial app & show me the car. WHO DOES THAT?! He was upfront about our process & the likelihood of finding what we needed. We thought it didn’t exist but he found it!He made the buying process easy. I was done in an hour. And on my way!Jake in financing was extremely transparent & clear in our process. I even got TWO KEY FOBS!

The whole experience was amazing 😍. Kayla thanks again and again for your help and opening my eyes to the Mazda CX-9. I would have never even thought of a Mazda while doing my SUV shopping. Everyone that was in office was welcoming, and fun to deal with. I give the staff two thumbs up, and if you can visit Kayla whenever you are in the car shopping need/want. You will not be disappointed 😉.

I love Sandy Sansing Mazda... I purchase a used 2016 CX-5 from another dealer and went to Sansing for the service... I was introduced to Tracy as a referral and she is an incredible service representative... she is very articulate, friendly and helpful. She is a great ambassador for the dealership and instilled such confidence and loyalty from me. I just purchased a new 2020 CX-5 because of Tracy, who I facilitated car shopping with Shane. Beyond that, the Sales Manager, James, sealed the deal with incredible after the sale service, product demonstration and day after follow up. Very impressive!! 5 STARS ⭐️⭐️⭐️⭐️⭐️

I had a brake issue with my car and knew it was probably going to be involved as I brought my car to NAPA first, who told me to go.to.the dealer. They trouble shooted it for days and replaced a few different parts that were not working quite right. They were even gave me a discount. Good service.