These people sell FAKE GOLD AND DIAMONDS AND SCAM YOU!!! We bought a gold chain from here and was told it was solid gold paid 1200$ cash for it. We recently tried to sell it and were told it is FAKE as they come. This is not okay these ppl are LIERS! Don’t spend your money with them!

I had batteries replaced in two of my watches today, and the service was quick, friendly and professional. I stopped at another jeweler in the mall on the way to Elite, and the other jeweler said that they couldnt work on the kind of watches I had.Note that they have moved to an island-type booth near Victorias Secret and Ross Dress for Less.

My husband bought my engagement ring from here over a year ago now, a $7000 one at that and we just took it to Kay jewelers to get cleaned because we’re not in that area anymore and was told it’s a fake diamond. We’re in the process of trying to figure out what to do because we have no proof of purchase anymore and he paid for it with a personal loan and in cash so we’re currently paying off a completely fake diamond. Kay jewelers said it’s a cubic zirconia. Never been so livid and lost as to what to do. DONT WASTE YOUR TIME OR MONEY. LET ME BE THE ONLY ONE TO BE FOOLED BY THESE PEOPLE. By the way I’ve never taken it off since receiving it not for a single cleaning or resizing so there’s no way someone else replaced the diamond for a fake.

Dont buy from here. When we purchased our gold chain we were told it had a lifetime warranty. After having it only a couple months it broke, so we took it to get it replaced only for them to melt it back together noticeably. Then when we went to pick it up they tried to get us a smaller chain than originally purchased. After refusing to take the smaller one we finally got the right one given back. Then only a few months later it broke again so we brought it back to be fixed only to be told we werent given a lifetime warranty that we would have to pay to get it fixed. Even though when we purchased it, we were told it had a lifetime warranty. They do not care about the customers just making money. Would recommend kay jewelers highly over this place. Customer service here SUCKS. We will not be buying anything from here ever again and will be telling everyone about our experience as well.

Awesome customer service, very fair pricing. I went last night to have a watch battery changed out and the gentleman was very friendly and had me back up and running in 5 minutes!

We buy a ring and my husband want to put a initial in the top and they only grab and charge the amount if they make the work for the initial in the top my son pick up the ring them charge him wen supposed is free because we buy 2 rings and necklace wen I’m going to tell them one of the guys don’t let me splaying nothing and he is very intense mad whit me .Bad service and bad attitude whit the costumers

He did a great job and fixed my watch right away!

Owner is great, treats his customers very well.