What a fabulous and well-informed place! The park rangers were so knowledgeable and able to give recommendations and historical facts. I’d definitely recommend this to be your first stop in Philly. Parking is a sensible $20 for on-site parking.

The Museum did not disappoint. From the Rocky statue and steps to the rich artwork and delicious food. This is a beautiful museum.

This is where to line up to get tickets to see Independence Hall. Get there when it first opens and you’ll be able to get the tickets and time you want. It’s worth it. The tour through Independence Hall is amazing. To think of what happened there and how lives would be different had those who were there not had the courage they did. An amazing tour.

The Visitor Center is a sight for sore eyes after a numbing road trip. Its a no-brainer must visit with enticing Clean Restroom, food and drinks everywhere. Several souvenir shop to ease your mind and your wallet. Overall a pleasant stopover. After a breather, take care of your appetite then pass through this place to the main event on the other side of the street.

Make this your first stop in Philadelphia... tourist info is second to none..staff very helpful & informative.. take the guided walking tour... one of the best!! Liberty Bell is housed here & although there was a lineup to view it, there were some great displays and visuals to make the time go by fast.. Highly recommend!

The Independence Visitors Center is a great place to get all the information you seek regarding tours, events, places to eat, shopping destinations and much more.The amenities include seating areas and restrooms. You can also purchase light snacks, coffee and beverages. There is even a very nice souvenir shop located inside, albeit a bit more expensive than it should be.Among the information booths you will find a National Park Service booth offering information on local destinations.

Very friendly, helpful and professional workers here with any info you need for your day visit Philadelphia city, clean place and there is some stores if you need break or snacks. Good times was there!

Nice to know about 1st United States Postmaster General”Philadelphia keeps the same importance as Boston in American independence history. and their downtowns are almost similar. Franklin court was in our checklist of Philly and it did not disappoint us when we get to know how Mr Franklin started post office, how he lived there. Remains of the old house are still preserved and well maintained. The old path which Mr. Franklin used to take to reach his house, is still in use. See pics for more

Very cool experience! Could use a loud speaker for the tour guides so you can actually hear the speaker. Tickets go SUPER fast (enen though its free) So pick them up ASAP at the information center. Its about 30 minutes total. Very informative as well.

The Independence Visitor Center was a god send despite it being the obvious first choice to look when it comes to suggestions on what to do in Philly.We went and drove to Philly from New York on a whim last minute, and when we arrived, a lot of government facilities were closed and couldn’t tour Independence Hall and such because of the government shutdown. So we were at a loss on what to do.Good thing the center was open even with the shutdown so we got great suggestions on free and paid things to do around the area that were open and operational.

Staff were very knowledgeable and friendly. Bear in mind there are no reservations required for the Liberty Bell. When you book a tour - it will be for Independence Hall. Stop and smell the history - the conflict that must have powered and overpowered the Men of that era. Apply what they went through to present day conflict. Not much difference. The power of the pen lies with our power of the vote regardless of your party or view. Take in the history so that the same mistakes nay not be made again.

This is a large building with a fun gift shop, information desk, place to get tickets to visit Independence Hall, large, clean bathrooms and more. There is a cafe here, but it wasnt open when we were there.Everyone who worked there was really helpful and friendly.You can get maps, brochures, and arrange a variety of tours here, too.

Great! Very helpful staff. Here guided tours to historical areas of Philly are available and also you can get tickets for the hop on and off sightseeing bus. Staff is multilingual and I saw English and Spanish desks featured prominently, Im sure they support other languages too. I saw a guided tour of the Liberty bell being conducted for and in Chinese.Highly recommended. Please do visit.

Great location. Parking right next to it/under it, price for parking is a bit high but half the price of others in the city. The place seems well funded with cafeteria, gift shop, restrooms and helpful, friendly and knowledgeable staff. There are a few exhibits. You get the free tickets to Independence Hall tours here.

They were super helpful, the place is nice and clean. We got tickets to Independence Hall, we got there at 10am and got tickets for 4pm. Tickets go fast, so go early or you wont get them.

The best things All Things Philly!

Great and clean place however queues are super long even on week days

Look at these clean bathrooms! This was towards end of day on a Sunday, Summer weekend- typically a time hit hard by tourists. But the staff kept it sparkling clean. Their sinks also include faucet and hand dryer in one! (Se pic in other review. Unfortunately I only have video of this wonder.)Great free movies of all the local places of interest in a roughly two block radius- nice for when you rather just stay inside in A.C. than be present at historically important places.

Well organized information center. Recommend early arrival as independence hall tickets are often out by 11-12. Small food kiosk, clean bathrooms, great although very crowded souvenir shop.

We enjoyed Hersheys hot cocoa on a cold day. We also stenciled words on a small bit of Liberty Bell replica and watched a free short movie about Philadelphias historic past. And, used the bathroom :)

Amazing. Filled with information to learn the history of the bell. It is well taken care of.

It’s a very clean place. They have used latest technology tap in the restroom (automatic wash & dry using the same tap).

Great History.Well organized.

Clean, huge, and informative visitor center. Learned a lot of historical event and information throughout my time there.

Live show was good. Statues the signing hall were fun but, I felt that the price was a bit high.

Great place to come if you need help planning your day’s activities and sightseeing.

It’s easy to spend an entire day in this place and its immediate vicinity, checking out all the historic buildings and visitor attractions and learning about their history.

The indoor museum (across the street) was spectacular. So cool to see the liberty Bell.Beautiful to say the least.

This is where youll go to get your tickets for tours youre taking later in the day. Theres a coffee shop, tour vendors, clean bathrooms, warmth (very important in winter), and a rotating exhibit. Id suggest you meet up here and use the restrooms before queuing up on line to see the Liberty Bell.

The people who work there are very nice. They give you information about stuff in the area. You can also buy tickets for different tours around Philly. There was also a girl there who told me and my family a story. There is different people dressed up. There is also a little museum there.

Make sure you check out the terrace upstairs. Nice place to chill for a few minutes and take in the view of Independence Hall.

Great to see American history in its glory

I like how they remodeled everything.. thats usually my first stop with out of town friendstake the phlash shuttle from there $5/person all day stops at almost all the cool spots

Useful guide information

Ellie was very helpful, we could tell she loves her job. Our first time to Philly, she made it a great trip! Everyone friendly and helpful. We are from the west coast and will visit again. Bathrooms clean.

Lots of history (obviously) and very informative. Ed, I believe was his name, was fantastic and funny as our tour guide of the East Wing.

Great for souvenir shopping, tickets to various things, city passes, and the rare public restroom. Sits right in the middle of historic area.

Get information and maps for around the city! There is also a gift shop, bathrooms and Hershey Ice Cream! New to the city? The Phlash bus is definitely worth it to get around and you can buy tickets at the information desk!

A good place to get started and figure out where you want to go. Also the place to get your Independence Hall tour tickets.

Was a very interesting place to visit was glad that we went and checked it out.

They give discounts and they have an awesome gift shop

Heres where you go for some historic info.

They have video telling about various historical sites in Philadelphia, as well as friendly staff and rangers to assist with finding places and providing tickets.

Love the national parks and learning about our history!

Bustiling place to learn all things Independence. You can munch on snacks to sandwiches and attend documentary movies. Have great rest rooms and very spacious,and its the only place to buy Independence related souvenirs(we got a little magnet of Liberty bell from here) and good thing is there are plenty of parking spaces across nearby streets(paying depends on the time). And you can pose for a pic by the Philadelphia sign inside!

Historically important place

So, I tend to get emotional at historical places and this was no exception.

Great place to start in the historic district! Has all the maps and help you could need, along with the added convienence of clean restrooms and small refreshment stand and souvenir shop! I was impressed!

Its a great visitor center compared to many other cities visitor centers. Whats really nice is that its very well staffed by helpful employees as well as national park rangers that are very knowledgeable. They have multiple maps in multiple languages to help you around the city. I also recommend that you take a moment to watch a video on Philly in the visitor center, its pretty neat and not too long. Also, this is where you can get your free tickets to go inside independence hall.

Very clean, and information. Good bathrooms, maps of the court, and the Park Rangers address set up here. Probably the best place to start the visit, and get your bearings. If you have kids, visit the rangers, as they have a program especially for them. You can also grab a snack or something from the souvenir shop. They also had a movie going off some sort, if you want to sit and rest for a bit, and enjoy some history.

The park rangers were really helpful and factual about the structures, time period and events going on around the area. There was also a neat gift shop inside.

We spent so much time in here they have super clean bathrooms, gift shop, history, guided tour, food n photo opportunities

The Visitor Center was very helpful to us. We were able to get maps and discounts to several exhibits. We ended up doing the 2 day all inclusive pass and it was well worth it. It is very convenient to the Liberty Bell, Independence Hall and the Constitution Museum.

It has a free secure charging station! You lock your phone in with your phone # and a security picture; its quite secure and a lifesaver. Theres lots of resting areas, benches, and a cafe. I bought an amazingly cute bald eagle here for $20 on sale (4/5/2017)!

Great history lesson

This its a heart of all of Philadelphia tour, over here its a huge parking lot where its very cheap to park $14 all day, the place is very nice and very clean over here you need to go together free ticket to visit the Independence Hall, the ticket are closed number first you got there and for sure you got a ticket usually by 9:20 they all finish I suggest you to get them from internet the day before, here you can buy all the souvenir that you want

Beautiful place

Just had my daughters wedding here! Wow what a PERFECT event! Amazing staff! Excellent food! Beautiful event space. You cant go wrong holding a celebration here.

Wonderful experience, learning about our country,and how the liberty bell came to existence

Kind workers! You can buy the Phlash and other tour tickets.

All the liberty trinkets

Thank your two employees for recommending Sonnys restaurant and helping me with the timeframes of the liberty bell, shuttle service and Rocky steps. Go Houston Cougars!

Very large and comprehensive. You could actually spend a couple hours in this place alone. They have a Philly film that plays on repeat in the theater that will show you many of the cities attractions. Also, there is a couple places in here to grab a coffee or a quick bite to eat. One of the better visitors centers that Ive seen and I definitely recommend that you start here if youre sightseeing in Philly for the first time.

Had a gift shop, visitor center, and a Hersheys cafe.

Great experience to be in the presence of Liberty

Awesome visiting center

Great place to start if its your first time here. Very helpful. Youll find Brochures, maps and information provided on anything and everything. If youre looking for somewhere in particular theyll point it out on the map for you and make it even easier to navigate.Theres a gift shop with shirts, key chains, magnets, the typical tourist stuff. So be sure to check it out.Highly recommend you stop by Hersheys for a treat on your way out. Great cookies and drinks. They also have a little gift shop area with chocolate themed gifts with a Philadelphia twist.

A small welcome center with two gift shop areas, a Rocky statue & Independence Mall.

Great history of the Liberty Bell and womens suffrage and their right to vote

Helpful staff

This place has a very helpful staff and a very location in the historic part of philadelphia

Getting a chance to see the library bell with my family was pretty awesome

Truly an incredible experience to remember, re-learn about our history. Very clean and organized building. Workers were very hospitable and knowledgeable.

The place to start if its your first time in Philly. They have all the information about where to go and whats going on in the city. Really helpful and nice people willing to help you.

Information and Souvenir centre for the visitors....located opposite to Hall of Independence across the street...houses big rooms for lectures, shows, information desk with very helpful staff....pamphlets/information leaflets, tour programme guides about current or upcoming events in and around the town...

The visitor center is a nice clean place to stop. Has restrooms and information. This is also where you pick up free tickets for Independence Hall. Right across from the Liberty Bell.

This should be your first stop in Philadelphia if you are a tourist. Great spot to learn what is available for tours, museums ...and more. People here were extremely helpful. Liberty bell is straight across the street as well. Fyi, this is where you pick up tickets for independence hall tours. Come early in the morning!

Helpful staff. Nice cafe and gift shop.

We were impressed with the management of it all. The space and atmosphere itself was very open and welcoming despite being busy with people.We arrived ~11am and quickly got our tickets for the Independence Hall tour. You pick them up HERE at the National Park Service desk and meet AT THE HALL for the tour later. Could be confusing, but worked out well for us. Also, the tour is free, you just need tickets.Theres a nice gift center here, as well as a lot of visitor center information.

Huge visitor center~ Besides information booth, tour desks, gift shops, snack vendors and small theater (showing highlight of the city). The staffs are very friendly and helpful. It opens at 8:30am and visitors are already waiting in line for the free admission tickets to the Independence Hall. I love the story telling time at the hallway. They dress up as characters and super knowledgeable about the history.

So much great history! And its freeeee!! The lines really werent too bad, and they have some pretty cool stuff to read while waiting. I loved my visit. Definitely awakens a sense of Pride in our roots and heritage.

Great resource for first-time visitors. The t-shirts in the gift shop are way overpriced($30). Be careful- the ladies shirts run small. I normally wear a medium so I bought one and its too tight. Now Im stuck with a shirt I cant wear since I live in FL.

Free tickets to the Independence Hall can be acquired here. Clean bathroom also available.

A lot of history and information, employes very helpful and informative.One young kid was very informed of the history in the signing of the Declaration of Independence and the events that happened prior to the signing. He also very informative about the men who signed the Declaration of IndependenceBuilding is beautifully designed, easy access for handicapped. Only complaint is the air conditioning was not working.

Great clean bathrooms. An extremely overpriced gift shop ($50 T-Shirts!!!!) The walk up process for tickets to Independence Hall was a huge bummer, I tried to reserve tickets online and it said walk up only and for our size group the only tickets available were 5 hours out. Its a beautiful building I just wish they wouldve allowed the ticketing to be done ahead so we could have planned better.

Honestly the best place to start your Philly experience. Here you can grab something to eat, grab some gifts and souvenirs, theres a couple theaters that play some awesome audio visuals of Philadelphia as well as the fine folks of Independence NHP to help with any information as well as help you get your tickets, maps, and everything to ensure that your time in Philadelphia and the Old City are memorable.

Helpful staff on philadelphia tourism matters

Great place for information. The staff were helpful and the place was organized. Not the usual chaos you see at a popular tourist attraction.

Clean, great customer service, and wonderful people that works there

Highly knowledgeable staff and a staple to American history. This is a most stop in Philly.

Its history man.

Great place to get oriented with the city and figure out your plan for the day. We stamped our National Parks Passports at the check in counter and picked up our tickets for Independence Hall. Great bathroom facility here that was large and clean and a very good gift shop.

Very informative and well organized. This is your first place to start when visiting Philly. Take a picture with Rocky.

Great location. Super clean. Information desk was very helpful when asked how to find things and about parking information for nearby locations.

Great place to start your trip in Philadelphia. This is where you get your Independence Hall Tickets. You can get your maps of the area. If you have kids stop buy and get there junior ranger magazine.

Great history!

Great place to start your visit to historical Philadelphia. The tickets to the bus tours and other attractions around the City can be purchased here. If your are planning to visit the new Museum of the American Revolution and the Constitution Center they have discount combo ticket for both museums.

Rangers were so helpful. They took their time to explain the map and pointed out spots of interest. They were Great!

Nice visitor center in Philadelphia. At the information desk they even help you to find a hotel/accomodation in the city.Kind and helpful staff!If you need information about Philadelphia and its tourist attractions, you will most probably find it in this Independence Visitor Center. And you will get answers to all your questions regarding Philadelphia.Its recommended to walk in, even if you just want to look around.Come in & find out!

Parking garage elevators bring you directly to the Visitor Center. Places to eat: Hersheys chocolate, cheese steaks, coffee. Nice restrooms. Nice gift shop, not too expensive. Helpful information staff, free maps of the area, colonial period dressed people playing music, reenactors drawing Betsy Rosss house, free movie about Philadelphia and area. Great place to visit. Within walking distance of so many historical buildings such as the National Constitution Center, Liberty Bell, Congress Hall and Betsy Ross house, Christ Church and a lot more. Just wonderful to take a tour or sit and relax on the mall (grassy area).