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Express Auto Group
5509, 2825 W Thomas Rd # 3, Phoenix, AZ 85017, United States
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Express Auto Group
Comments
Ke
Review №1

Got myself a used car from these guys and I’m very happy. Good customer service and good deals! I didn’t have much to spend on a vehicle so I’m happy I found this place.

Ge
Review №2

Excellent customer service and amazing experience! Great deals totally recommend.

Is
Review №3

Mario, Hugo and Javier awesome guys!! Help me and my wife find a good and reliable vehicle, absolutely will refer people!!!! Thank you!!!

LM
Review №4

One of the worst auto purchasing experiences that Ive ever had, if not the worst. Id informed these gentleman (Hugo & Mario) that Id be travelling all the way from Las Vegas to Phoenix to check out their 2011 Sorento. I asked them very pointedly to list specific problems with the vehicle, to be as completely transparent as possible, to avert wasting my time in this vehicle purchasing process. I expected utmost professionalism & honesty from these people, but I was sorely misled & mistaken. After spending my hard earned money on a plane ticket, Uber rides, and the like, I arrived to find the car in a condition that did not match the Craigslist photos & description. There were numerous cosmetic & mechanical problems this vehicle there werent explicitly & honestly described, even after my repeated requests for full disclosure. Namely, there was accident damage to the rear bumper, interior pieces were cracked and/or missing, the speakers only played on the left side when the aux cable was inserted, the USB port didnt recognize nor played my Ipod content, and the *airbag light was on*. It wouldve cost me upwards of $2K to fix these issues, and Mario was completely uncaring & unconcerned that hed wasted my entire time & money in this process. If you want a pleasant, honest, & stress-free car buying experience, dont come here. Go elsewhere & save yourself the headaches.

Ni
Review №5

Zero stars if I could We purchased a 2003 Ford expedition from these people and after 45 days we are still waiting for our title I have reached out multiple times to the owner and he has given me the run around it has come down to the point we are getting a lawyer to Go any further I recommend never to buy anything from these people

Jo
Review №6

Good service lots of cars to chose from great staff

Na
Review №7

Bought a vehicle and within days the heater broke, slowly started falling apart, need a new transmission, brakes cause me to get into an accident & they will not return my calls. Also wouldn’t take payments if I could rate them 0-5 stars I would!

Cl
Review №8

Worst experience ever! Bad business men, very rude service. Stay away from this place, these guys are not good.

al
Review №9

Verry good customer relations with us

Ur
Review №10

This chingon! Thank you, compa mario.

Jo
Review №11

Very good buy a car thank you

Information
79 Photos
11 Comments
3.8 Rating
  • Address:5509, 2825 W Thomas Rd # 3, Phoenix, AZ 85017, United States
  • Site:http://expressautogroupaz.com/
  • Phone:+1 602-817-8227
Categories
  • Auto broker
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6:30PM
  • Thursday:9AM–6:30PM
  • Friday:9AM–6:30PM
  • Saturday:9AM–6:30PM
  • Sunday:9AM–6:30PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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