The staff is so friendly and professional. Dr. Chiara is warm and very knowledgeable. I highly recommend.

I have been a patient of Dr Trainer since 2014. He has performed 16 surgeries and still counting. He has listened and took his time to explain my concerns and stays on top of the issues Im dealing with.. Dr Trainer has saved my life more ways than one, and after 38 years of smoking he got me to quit cold Turkey. I can go on and on and tell you what a wonderful and compassionate Doctor/person he is. His staff is so wonderful and they all make me feel comfortable and like family. I am so blessed to call Dr Trainer my Doctor.

The staff here is very nice and friendly. I see Dr. Trainor who has performed surgery on me and I have no issues to complain about. He is very professional, well mannered, and he actually cares about his patients unlike some of these other doctors I have tried in the past. Highly recommend going here and seeing him.

The staff is pleasant and Dr. Trainor is thorough, conveys important information about your health clearly, and answers questions completely. I appreciate his positive attitude and caring bedside manner. I will continue seeing Dr. Trainor because he exceeds my expectations for quality patient care.

(I’m actually Caitlin. Lol)I was actually happy. In all my life my doctor seemed to be the rare (I love my job and I am into learning more about my field) type of job. He was very knowledgeable and I felt like I was well taken care of. :)

Dr. Trainor is truly the best doctor I have ever encountered. It is too bad there arent more like him. I appreciate the knowledge he shares in educating his patients.

Fortunately my husband has never had to see the doctor at ENT. His problems have been solved by MK in the Hearing Aid Department. She is very knowledgeable, thorough and very customer service oriented. My husband had an elusive problem which she figured out quickly.

Dr. Trainor is possibly the worst doctor i have ever gone to. He didnt listen to anything I tried to tell him. All he wants to do is perform surgical procedures to make money. I saw him twice and both times he wouldnt even address what i explained to him was wrong. It just like his charge of $350 to put the scope up my nose and it took all but two minutes.He doesnt explain anything hes about to do to you. When he was about to shove cotton up my nose, he didnt explain anything, just the nurse handed me a couple of tissues. I had no idea why, until the medicine he was shoving up nose was running down into my month. I still have the same problem and Im about $500 poorer.

I love the staff here and the client services. I have been a regular patient here since more than a year. I literally visit the deer valley location for my allergy shots every week. The staff is so friendly, especially the MA Jessica. She is lovely, and takes care of me like a family. She just has that soothing persona. I feel so happy. My doctor, Ms. Nicole, is an amazing doctor. She is my sleep apnea doctor as well. Anytime I call them, they have always helped me out. I have to drive here all the way from city of Litchfield Park, but it is worth driving on at least 45 minutes without traffic. No need to say more....😇🤓😀

I found the staff and Dr.Trainer to be very caring and the only ones involved in my case that understood what was going on with my condition. I’m very thankful for them.

I receive weekly shots at the Deer Valley location and appreciate the excellent care I receive from Nicole Reed, the PA, Cierra, the MA, and Jess K, front desk. I love coming here because of these amazing people. I highly recommend them.

They charged me $60.00 for the first visit to do paper work only. Then you have to pay $60.00 for the hearing test. Most ear doctors do it all in one visit. This place charges you a double fee. Nice scam to make $ like most ear doctors. Just thought everyone should know.

Scheduling was horrible and it is obvious someone needs to make this a priority! It took me a couple days before I was able to speak to a live person just to schedule an appointment. That was only because I decided to press that I was a provider office calling and ended up speaking to the MA to schedule. She mentioned that they were aware of the issue with scheduling and have mentioned something to management, yet nothing has changed. I went in for initial visit and met with Nicole, NP. When she entered the room she was very polite and introduced herself. She immediately handed me paperwork for vertigo exercises because I overheard the MA mentioned I was experiencing dizziness. I wasnt clear how it was determined that I had vertigo without even evaluating me, but I guess it was a start. What I didnt like the most, the NP spent the entire time asking me the same questions that the MA had asked just to tell that i will need to have a hearing test, in which the audiologist was not available to give the test. Not to mention, they told me I would not be able to complete the test until the first week of March. How is a person supposed to wait that long who is experiencing some difficulties? There should be a better way when scheduling patient that are having issues with ears. An audiologist should be made available for new appointments no matter what. Years ago the same situation, I had to schedule a different appointment to have the hearing test done. That is so time consuming and inconveniencing for a patient to have to come back who already not feeling well and now they have to return feeling the same way. The NP kept mentioning as well as the MA that theres a chance I probably experienced hearing lost. I have had ringing in my ear before and it turned out it was not hearing lost. So how do they assume theres hearing lost without fully examining me or giving a hearing test. Also, I was told that I would have to pay another copay for my follow up in order to get my results. The last time I remember, for f/u appointments you didnt have to pay another copay. Management needs to consider a better heath care structure with providing care to their patients and be more organized at this office. I will not be returning and will not consider referring anyone to this office.

Very professional and clean facility.Everyone was so polite and friendly.I has a delightful exp having my ear wax removed from my ears.

Such a wonderful office to visit to have my ears cleaned. From making the appointment to checking out everything went perfect. I arrived early and left early!

On time answered all my questions in a way that I could understand. Gave me options and suggested a course of action. Very friendly.

Appointment was for 11:15am. Finished paperwork at 11:20am and got called in immediately. Doctor Rodriguez was in the room as I was getting seated and addressed ALL of my concerns. He was very friendly, knowledgeable, and professional. I feel confident that I’m in wonderful hands. I would definitely recommend.

Dr. Trainor is a great doctor and his staff at the deer valley location is also amazing. The billing department needs help...no communication, lies are told and appointments are cancelled without patient knowledge for non payment. So very sad that money gets in the way if treatments. Called several times and left messages, no return phone calls. Finally able to talk to Diana in billing. She told me they sent numerous bills out, I explained to her that I never received 1 and asked to send one again, she claimed she would have to talk to management but still would call me back. I have NEVER received a phone call back. That was on 11/14. Today I got a call from a collection agency for more $$ than original bill. So very very sad 😡

Our doctor referred to them for my wife, have been calling them since yesterday, called at least 10 times so far different hours of the day but no one answers or responds to voicemail!Update: just called the ext posted here & they were very helpful to setup an appointment!

We felt at ease with Dr. Rodriguez. He was very personable and easy to understand. He was very knowledgeable and made us feel comfortable- and provided a lot of information. Always quick turn around in the office too!

Dr Trainor was very professional. An explained everything. My son is a high functioning autistic. He interacted really well with my son.

Doctor Trainor is the best ENT SURGEON, Ive had the opportunity to meet! Ive been his patient for almost 9 months now! I first came to Dr. Trainor because of a severe ear infection. He did surgery on my ear and it was very successful! Hes extremely talented, very smart and knows exactly what hes doing! The office staff and entire team are very nice, helpful and diligent! I reccomend Enticare, Deer Valley to everyone!!!

Very impressed with Dr. Rodriguez. Very intelligent, articulate and knows his stuff. His troubleshooting/diagnostic approach gave me insight into his thought process and Im impressed. Great Dr.!

Everyone is so pleasant and friendly. Very helpful and caring too!

Warning: this business (and I use that word intentionally instead of clinic) will make you come in two different days just to get a simple hearing test that your primary care physician has already prescribed. The excuse is that insurance companies require a patient to see a provider first before a hearing test and also sometimes patients have too much ear wax and cannot have the test. I saw a PA for maybe 5 minutes (most of which was trying to up-sell me to allergy tests before the hearing issue even came up) who simply looked in my ears and nose. Instead of moving me to the hearing test next I was told to come back another day. Rather than figuring out how to manage their office to deal with the occasional excessive earwax etc case they instead have conveniently chosen a “policy” that allows them to charge patients and their insurance companies for 2 visits (even thought the first one is less than 5 minutes). Of course you also have to take two days off from work - one for a first visit, that again, is less than 5 minutes. They also canceled my first appointment the same morning which I did not find out about about until I showed up at the clinic and the receptionist explained they tried to call me a couple hours before to tell me it was canceled. Of course if I had canceled an appointment the same day I would have been charged.

Clean seating area, very nice, courteous staff and adequate waiting time, not long at all for our appointment. Would definitely recommend. Worth the drive for us.

I was able to see the Dr within a couple if days of calling.

Wonderful receptionists. Very pleasant and professional PA . I’ll be back.

Dr. Trainor is not only a kind and caring doctor but a brilliant surgeon. There is none better !

Dr was very helpful, polite, gave me option on treatments. I feel I will start feeling better with him. I definitely recommend this office to anyone.

Dr. Brian Trainer is a great surgeon. Office staff is very friendly!

Dr trainer is amazing and his team is also very amazing

Dr.Trainor 5☆[allergies [patch testing Allergies], ENT

This place has a great services, polite and great doctor. I definitely recommend this office.

Polite staff and wait wasnt too long

Worst specialist I have ever had to go to. First visit I was half way into my 1.5 hour bus ride across the city when they called and cancelled. On my reschedule visit, I actually made it to the office, waited 40 min for them to tell me I was not going to be seen because I didnt have paperwork that WAS PART OF MY MEDICAL FILE!!! They turned me away because I did not have the ORIGINALS....BS I will NEVER return.

Office staff is always courteous, personable and professional.

Friendly staff. Dr. Rodriguez was great.

Dr trainor and staff are very friendly

Excellent service and care