Fairly okay service. It takes 2-4 days for it to come in which isnt bad. The game Ive gotten so far come in pretty good condition and Ive had fun with them.

I get way too many unreadable game disks from this location. They dont take care of the disks, they dont take out bad ones from circulation, they dont clean them, they dont maintain disks... something tells me they dont even look at the disks to verify they are good or bad. If they do they are absolutely terrible at it. For as much money as I spend on this company you would think they would have better service in that regard.If you look at the picture I provided you will see white dots around the outer edge of the disk. Those are actually chips in the disk. The game would not play for long before it was unreadable. That was delivered to me. I paid for that game to be sent to me in such poor condition.They need better delivery systems and to drop the USPS as they are terrible at delivering mail.

Sadly, Gamefly is not what it use to be. I had so many unreadable games, lost discs, games with low availability for months after a game comes out, etc. While their customer service was very pleasant, the company within its self just isnt where it is anymore. I had to cancel my account. Its highly likely that in the next generation, things will go completely to streaming games. You are better off with the Xbox Game Pass.

Takes a long time for games to come in the mail you gotta wait 3 to 5 days then send it back 3 to 5 days they dont stock much of there games the reason I say this is because a lotta games that sell horrible are very low availability

They were very helpful

Worst Customer service ever.I just hang up the phone with a person called Jay . Gamefly is ripping me off. This company will not last long with this customer service for sure . Purchasing a game is really pain.You have to purchase the game with all your credit card info do the check out, and they will send you an email to call them back for confirmation for the game you already purchased it. Did you ever hear this from any shopping platform? Imagine yourself shopping from amazon, ebay or walmart or Target and after they are asking you to call them back stay on the phone and confirm your purchase. Would you like to do that after you buy the game . Also i upgraded my Account 2, 2 games and they even prorated my account because i upgraded my account on January 21 st and i called them on 25 th i asked them how come i am not receiving the second game even though you guys prorated it and didnt provide any service????He is telling me because your account was on Hold and it just released!!!It was on Hold for your nonsense policy!!!!So i asked them if they will refund also for the days that they didnt even start to provide the service he says no..I ask him, so would you rather make your customers upset and let them go rather than pro-rating the 5 days that you didnt ship the game??I have been told about gamefly customer service really sucks and even friend warning me about them but i just gave a shot but they were right.I even referred this ripoff people to others as well, i have to warn them too. No Wonder why Amazon growing and companies like these really loosing just because they dony know how to handle customer service.Beware try not to deal with their customer service because other than helping you they will make things lot harder for you.I hope Amazon gets in this game with prime too as well.I just cancelled my service..

Sucks ass dont bother games take well over a week to come if they even do👎

Sooooo slooooow

Takes a fing month to get a game from them

Takes to long and there lazy

Awful. Just awful

The Best

The best

Total crap