Very little transparency when offering any device with watches, tablets and speakers, requires a further degree of training and clarifying that a damaged device will not be replaced.
They don’t pay attention and there useless and don’t have some of the phones
Without doubt excellent customer service👌👌🙏🙏
The customer service is ALWAYS great... They are kind, courteous & professional... I wont go anywhere else!!!!
100% Satisfy
Where do i start... Amazing Staff.. Camila, one of the best salespersons I`ve ever seen. Why call customer service when you have Camila? She knows everything in and out. Next? John... Oh John. His smiles with customers make the sales! Great personality. Then there`s the manager, Joe. Great Team! Keep up the GREAT work.
Manager joe is very helpful and nice. knows what he is talking about and always willing to help.
Has some really good specials; large showroom and stock..Contract and contract free service plans.
The establishment is full of crooks that conduct shady business. I would give them 0 stars if I could but sadly that is not possible. They are a bunch of thieving scoundrels that should be locked away.
When you walk in say good morning they look and stay talking on they cell phone
Everytime i have gone to this location, i have been helped by a Tmobile rep named john, he has gone above and beyond to provide with 5-star amazing serviceat every single visit, very polite, informative, and helpfull. John has become my go to rep at this store for any of my tmobile needs. Thanks again To this location and especially to John for the great service!
Welllllllll Im Jadira and I would never hang up on a customer unless you were rude and cursing me out. 2nd we are not able to give out customer account information over the phone so Im pretty sure that my manager told you to call customer service not back tomorrow and If our attitudes sucked so much why did my customers follow me to my new location for my service :) We are not thieves people just dont pay attention to what they are agreeing to and signing . Now there is a whole new staff so I cant speak for them
The New Team at this T-Mobile Location is Excellent - Great Customer Service :)
Terrible customer service, most of them with a very bad attitude.. I will never go there again...When I called to inquire about my account, manager refused to help and asked me call tomorrow..Calling again, then a girl ( Jadira) again refused to help me and hung up the phone.. I have never seen anything like this in my life, at lease not with a big company like Tmobile. Think twice before you go to that store.. I Understand now when Verizion charge more than tmobile, simply verizion does not hire TRASH.
Bunch of thieves never go there! you dont even know how many times the police has been in here. the short guy in charge is the worse. Ive seen people locked inside doors crying begging to let them out because they menace them that they must pay full price for something they where just asking something. or else they would call the police. their TARGET are afraid and stupid looking people who recently came to this country.. if u are smart they will not mess with you but u still gotta be carefull they r trying to catch u some how,. and becarefull about showing too much money in front of them. they are related with robbers in the area.
Had a problem with my device, the Rep really helped me out and upgraded me to a new device and transferred all my Data... Thanks Guys :)
Great service
Was nice and friendly
Good offer
Good
Nice
Excellent service
Wonderfully, the representatives there are angels. I love visiting this store.
Nice
Excellent atention
Very good
Well