Rich has done a lot of work for us over the years. Never disappointed. Always done right the first time. Great value. Great flexibility and communication. Highly recommended
For just one guy he gets it done and done right
Always excellent. Has done many repairs on vehicles for many years. We couldnt ask for better service. Highly recommend!
Man is the BEST mechanic Ive had in a long time Ill take all of my vehicles to him
This is the best mechanic in Portage County. Thorough, fairly priced, quick, and professional. Id highly recommend this service center!
Rich fully explains what repairs are necessary and often helps you save time and money by offering maintenance that would require similar labor. (If hes got part of the car disassembled for a repair, he offers appropriate maintenance for other parts nearby so you wouldnt have to pay for labor to disassemble and reassemble again.)
New to the area and had seen good reviews about Eagle on google, so when my check engine light came on for my car I decided to take it here. I am really happy that I did! Rich did an amazing job at going though the check list to figure out what was wrong with the car, and then taking me back to show me what was going on during the process was super helpful! He also did a phenomenal job at explaining everything to me in ways that I would understand! I felt that I was in control the whole time, and that my wallet wasn’t being taken advantage of, which for a broke college student is super appreciated! I highly recommend this place for anybody who wants a good, genuine mechanic!
Rich is knowledgeable, informative and will not recommend unnecessary repairs. And he is affordable. He is one of the best in town!
We go to Eagle Automotive for all our auto maintenance and repairs. Rich is excellent at doing the work and letting us know about upcoming maintenence needs. I would highly recommend him to anyone. Hes great to work with.
Did the work I needed, did it well, and at a reasonable price. I will definitely be coming back for any future work I need done.
Great service at a fair price. I highly recommend Eagle Automotive!
I have had Richard work on all of my vehicles for over a decade. Honest, knowledgeable and very friendly. He tells me what is something that needs to be done and things that can wait. I love his line about driver comfort. Something may be minor but I if dont mind dealing with it I simply can wait. Maintains my vehicles to prevent larger issues down the road. I wont go anywhere else.
Weve had our vehicles serviced by Rich at Eagle since we moved to Stevens Point almost twenty years ago. Hes always incredibly thorough, honest and patient with my ignorance. Rich explains everything and will take as much time as needed to do so. In those 20 years, I dont recall a single time when our car wasnt done as scheduled. We have recommended Eagle often and will continue to do so. Check him out.
He is amazing! He really cares about making the customer happy and even if the job takes longer then he thought he wont charge about his quote. I will definitely be taking all my further business here.
Service is great! Rich treats the customer with respect and takes time to explain what is involved in the repair. Would recommend him to anyone looking for honest and affordable service for their vehicle.
I had my timing belt done on my 2004 Honda Pilot and was expecting to pay 12-1300 dollars for this and a cooling fluid flush. I ended up paying much less. This shop is dependable and affordable. Highly recommend.
Rich has been servicing my vehicles for over 8 years. He is the best mechanic Ive ever had. Honest, fair pricing. He gets the job done right!
Rich is extremely professional, competent, and honest. He only does the work that needs to be done and his prices are reasonable.
Love Eagle Automotive! Would highly recomend for any repair or auto maintenance. Totally reputable and extremely knowledgeable with any car problems. You can count on Rich to keep your car in perfect running condition. He also takes the time to work on issues over the phone while your traveling. Thanks Rich!!
Always honest and never tries to upsell me.The Fool will even stay until 3 in the morning to get your vehicle done. Crazy....Drive by pretty much anytime Monday through Friday and youll see the lights on and the doors open.And THATS why he has loyal customers.I wouldnt even dream of sending any of my family or friends anywhere else.Quality work, great prices and NATIONWIDE warranties.What more could anybody ask for?
Eagle Automotive is honest and fair with the repairs they have done on my vehicle and my daughters vehicles. Thank you!!
Rich knows cars in and out for service and has always given the best possible solution for me as a customer, even if it’s not the most profitable for him. I would highly recommend if you are looking for an honest and affordable service shop.
I have a 2002 and a 2006 Chrysler Town and Countries and have had them both get various services done. Each repair was Fixed and I received excellent customer service. Rich explained what needed to be done and did it. Rich has educated me on some things that I thought I already knew but was wrong. I will continue to give my vehicle work to Eagle Automotive. Thanks Rich!
Good work, makes sure your car is safe for you to drive
Excellent repair shop. Only mechanic I will go to.
Amazing service. 10/10 recommend for anything you need. He is very polite and professional with even better pricing.
This business is trustworthy which is nice for me ( a woman ) because many places aren’t . I’ve been going here for awhile and have never had a reason to complain. Very professional owner.
Richard is the only person I will take my vehicles to. Friendly and most importantly very honest. Have never had an issue through all of the years he has serviced my vehicles. Great place!
Fantastic service at a good price from a personable and skilled mechanic. What more can you ask for?
Only place I take my vehicles!! Very friendly, knowledgeable, and reputable!! Rich & his crew are fantastic!!
Quality service! Wouldnt take my vehicles anywhere else!
Very polite, professional, and honest. I recommend Eagle Automotive to everyone I know.
This place was recommended to me and Im glad I called. The service was great and they were able to accurately estimate, diagnose and fix my vehicle for a very fair price. I would definitely recommend this repair shop for all your vehicle needs.
Rich is a very knowledgeable and honest auto mechanic. We have been with Eagle Automotive for 12 years now and have never been disappointed with the service.
I always being my vehicle here for repairs. The guys here are fair, fast, and friendly.
Cant think of words great enough to describe how great Eagle Automotive is. Rich, the owner, is easily the most trustable mechanic there is. He is very understanding how sometimes parts are better priced elsewhere, and may even make you aware of better places to look. I especially appreciate that he keeps an eye on rebates available for oil changes for my type of oil. Several times Ive gotten a rebate just because he made me aware of it. (Cant imagine those quick stop oil change shops doing that). There are about 10 more convenient ways I could get my 2 vehicles oil changed, including my own workplace having a shop I could simply drop my vehicle off at and pickup, however I still choose to go to eagle automotive for my oil changes because Rich goes above and beyond when changing your vehicles oil... He takes a quick look at your vehicle and makes you aware of things that may be needing maintenance in the future. Not to try and get future business, but because he genuinely cares about you operating your car safely.
Great service and extensive knowledge they freely share. I would recommend them to anyone.
I was in town for a family event and my transmission went out in my Silverado. Many local people recommended Richard. Richard took the time to locate the right Company/Warranty to get a rebuilt transmission. Quality Workmanship and Customer Service.Couldnt be Happier.
Love this place! Super personable and knowledgeable staff! I always feel like I’m getting more than what I’m paying for and I 100% trust their advice! Won’t ever take my cars anywhere else.
Weve been going to Rich for about 7 years and 5 different vehicles and always has excellent service and knowledge. Not only are they fair priced and warrantied but able to give your a good estimation of how long you may have til a part fails. Would recommend him to anyone no matter make and model.
Guy knows what hes doing, would go back.
Quality work. Friendly. Guaranteed. Easy drop off and scheduling. Will flag upcoming issues, explain, give options. Great communication.
Best service I ever gotten from a mechanic. Honest and you can tell he takes pride in his work. Thanks Richard.
Honest, trustworthy, patient and gets the job done well and timely. He serves with integrity. I will return and recommend him to everyone.
Rich is a great guy and is always friendly and eager to help you with whatever issues you are having. Well priced and great service!
Excellent work, reasonable prices and kind staff.
I own a BMW, Jaguar and Chevrolet 3/4 ton truck and some past vehicles I have gotten rid of and I have been going to Eagle for the last 7 years. Ive sent lots of family & friends there also.Never had an issue with their work and have found them to be very honest & trustworthy.Sure, there were a couple of instances (3) where they could not diagnose my European vehicles due to specialized tools available only to the dealer - but they printed the list of tools needed from dealer and referred me there. They WERE able to tell me that there was no problem with me driving the vehicles to the dealer for the work. (For this they did NOT charge me diagnostics)I see there was a fella on here that didnt like that they do a free visual inspection on my vehicles every time I bring them in and they give me recommendations/estimates to maintain them. (some people are narrow minded - I LIKE their inspections)Never any pressure to get the work done.Just a matter-of-fact approach: This is what we noted. Now on to the issue that you brought it in for......Although I would be VERY interested in knowing the name of the shop that pays their employees to diagnose vehicles for FREE......??First couple of years, I price checked them against other shops (who wouldnt?) and always found them in line with pricing and they install quality warranty parts (not internet specials) if there ever is an issue.Their work comes with a Nationwide warranty that I had occasion to use in Virginia on an alternator that they had installed 3 years prior on my Jag. Took it to a shop down there and the whole job cost me $75 for the towing. (BTW - Jag parts are not cheap).I normally dont review businesses - I dont have time for it but the review left on here is a joke that just rubbed me wrong and was obviously left by a person that does not/did not want to understand that there is more to maintaining a vehicle than just taking it in when there is a problem.No, they are not big and fancy, dont spend tons on advertising (Im sure they get TONS of word of mouth) and they dont spend a lot on the frills (lower prices!) but if you want personal, honest, trustworthy service with Nationwide warranties - this is the ONLY place to go - period.Heres some pics I got from Yelp
I have always had a positive experience. They never overcharge and over complicate the work. Definitely recommend.
Truthful and quick service
Great service wit great prices.
Rich took the time to research the issue with my Lincoln and the repair was done effectively and at a fair price.
Great work! Fair price
Honest, upfront pricing, fixes only what needs to be fix
Lifesavers. Halfway through a 5 hour drive my car lost acceleration and became terrifyingly unsafe for the freeway. It was a Friday afternoon and just before closing for Eagle Automotive. The issue required the engine to be cold to be diagnosed, and they said parts would definitely need to be ordered. So a real fix couldnt happen before Tuesday at the earliest, which would have left me stranded. Instead, not only did the owner and his mechanic stay past closing to temporarily fix my car so I could get home safely, but he then refused to charge me anything for the hour+ they spent on my car. He finally accepted the cash I had on me and he said hed pass it along to his mechanic. I was so overwhelmed by the kindness and generosity. If I lived anywhere near Plover, WI I would never take a car anywhere else. Thank you from the bottom of my heart.
Honest and straight forward!
I moved and its out of the way but Rich doesnt charge for stuff you dont need so I keep going back.
Rich is great