Ive been coming to team Matthews since I moved to the area 5 years ago. They are educational, friendly and honest. Ill defend these guys all day long. Support local business!
Well, it started from 2 good referrals turned into something more. More, as an a good thing! Went in for an oil change and an engine light read, then after that they were more than kindly able to work me through certain fixes. Unlike most places I have been to they werent doucheè or pressuring me to do anything. The customer service is great and the mechanical service itself is great and reasonable. These guys definitely seem super knowledgeable, do honest work, and definitely have a welcoming demeanor to openly communicate with. They definitely did a few follow-ups with very little to or of no charge because, who doesnt want to get their job done right the 1st time ya know? They were flexible and seemed happy to take me in as soon as they can to get my mechanical needs taken care of. Overall, I think they may have found a new returning customer.
Corey Brookins gave us the kind of service thats difficult to find these days. We were having a difficult time finding wheels for our 2006 Corvette. We tried looking online, and also some other tire and aftermarket dealers. If we found a wheel we liked, it was either out of stock, too expensive, or required spacers to make them fit. One place tossed me a 3 year old book, and told us to pick something out and come back. The book was next to useless as it did not specify fitment, just size. We showed Corey an example of what we wanted. He took down my information and told me he would email me what he could find. We wanted a black and polished finish and a price under $1000 for 4. He emailed me the next day with a wheel we loved, a price we liked, and best of all they were in stock, ready to ship. We ran into some issues we didnt expect, nobodys fault, but just the kind of unpleasant surprises one runs into with jobs like this. He bent over backwards to make those issues little less painful. Ive done business there before and have always been satisfied. Corey totally raised the bar with the service he gave us. I hope Mathews Tires appreciates him as much as we do.
Always good service.I need a frequent buyer discount card for tires. Lol
Decent priced.not trying to sell you something you dont need.honest.very informative and friendly.
Top notch company & team members! They deliver great service for your vehicle, & their customer service is the best I have experienced!
Great service for my 30 years being a customer
Very friendly great mechanics
Very attentive and helpful staff.
Bought a couple tires & had a wheel alignment and my front brakes, all for a great price, they took very good care of me.
Highly highly recommend, theyre extremely friendly and honest. Really reasonable price wise too.
The team is amazing and the service is fantastic
These guys did such an amazing job. They got me in quick because I needed my car early in the morning. Friendly guys. Explained the details of every part they were replacing. I would recommend this shop for fair deals and excellent customer service
I was very pleased with the Quality of the work that Team Matthews auto and tire center did for me. Every time I go in there the gentleman behind the counter is always more than willing to help me with whatever I need. I I continue to go back time after time because I am more than pleased with what I get in return. I would highly recommend these guys to anyone who is looking to get work done on your vehicle.
My wife was in town for business. Overnight her tire completely deflated. I drove in from Green Bay to take care of it. Team Matthews was the only place who would look at it for me, even though they were fully booked. I went to multiple other places on a Friday at 9am and was told I would have to leave the tire for the day. Tony (from Team Matthews) recognizing that I was in a bind, offered to take care of it right away. Great service, super friendly, and a great experience in a very stressful situation. I’m not from the area, but would recommend to anyone close by to come here.
Very reasonably priced, did great work, didn’t try to sell us anything we didn’t need.
I have been taking my precious little buggy to Team Matthews for many years now. I wouldnt trust her with anyone else but these guys! Drew is one of the nicest man I have ever met, along with John who works on my Charger. Just a wonderful group of guys. They are so very honest and I can honestly say in all my years of driving (a very long time! Lol) they are the BEST in the business! Thank you so much Team Matthew for always being there for me to help me fix the car and at an affordable price that no one can beat!
Don’t recommend bringing your car to this company. I brought my car in to fix my brakes they looked at it and supposedly fixed it when nothing changed after i took it home. They charged me $800 dollars for nothing. Not worth it!
Great service, great prices!
Honest people here that seem to actually want to do the best they can for you. Did not meet any of the mechanics in the back, but Corey did a great job at the front desk. Had some bad tires i got from a different place, these guys did their best to make them right and put some data together for me so i could return them and make a case for replacement. In the future i will do everything through Team Matthews and avoid headaches!
Bought new tires for almost $700.00 got a flat and they said they CANT help me fix it. Also its under warranty so If I were you I wouldnt go there! Wow, some people and places are low-down. I have kids and simply cant afford all these expenses.
Great guys that go above and beyond for you. So happy with their service and how truly nice they are. Will be a continued customer for sure.
Great prices for the work they do, and tires too. Theyve always been fair to me
Great service, friendly guys. They could have charged me more on repairs but were honest. They will keep me as a customer because of that! Two thumbs up!
Im a divorced, disabled, older woman with three grown daughters. What we know about cars fills a thimble. The guys here, never, look down their noses at us. They explain everything. Are willing to work with us so we can afford repairs. They are not pushy, or rude. We never feel like total idiots when we deal with them, and they keep our cars going. Great prices, even better service, and a really great group of guys. I cant say enough about them. Strongly recommend going to them. You can trust them.
Weve been going to Matthews for several years now. I cannot emphasize enough how honest and down to earth the employees are. Weve had nothing but positive experiences. Highly recommend.
Their always the best. They also go above and beyond to help you.
The service was quick, the waiting room was comfortable (heat, wifi), and the bill was easy to understand. The pricing was fair as well. No complaints whatsoever.
Went in to get quote for new tires, ended up saving over $300 by going to Matthews Tire. Great service, they were able to get me in in three days, and called me the day of my appointment with an even earlier time. 10/10 great company!
Great guys. Honest work and timely as well.
Awesome customer service. The guys here worked quickly and efficiently while still being so nice. Definitely recommend this place 👍🏼
Very good people here! Definitely would go here every time while in the area!! I had car problems while passing through and stopped here and asked for help. They went ABOVE & BEYOND for me!!! They are literally a Godsend!! I cant stress enough how great they were! I was very stressed, in the middle of a very long trip & didnt see any hope at all of how to get through the jam I was in. I would have been s.o.l. if I had stopped anywhere but Team Matthews!!
I have been a customer of Team Matthews Tire and Auto for more than 20 years. They have always been there for us when we have needed them with prompt, courteous and great service! Today was no different. My wife’s vehicle was having tire issues. I am laid up after knee surgery. They were completely booked for the day and yet they got us in and got things fixed. A great big thank you to Tony and the gang in Plover for the going the extra yard today to help us out at a stressful time! I always go to Matthews and can’t recommend them enough!
We have had oil changes, minor misc repairs, and tires replaced here. Usually things I cant do without a lift or if its too cold. Very professional staff, very friendly, and very good work. They are always happy to look at this or that if I have concerns and give estimates. Very fair pricing. Always my first call if I can do it myself or if I need a second opinion! Life long customers earned in us!
Good place to take your car for estimates or repairs.
Great service! Bought my tires there, their recommendation was spot on. The tires are great even on the ice.
Kind, courteous, professional and honest.Family owned & operated. Genuinely good people.
The Plover Matthews Tire Center is very poorly run. They dont care if customers have to wait way over the time that repairs were supposed to take. I was told 20 minutes but 2 hours later I was still waiting. I had to took my repair to a near-by competitor. The Wisconsin Rapids shop is a good business while the Plover shop is the worst I have ever been to. I will not patronize them ever again.
I like the family atmosphere. Down to earth style . they are growing and doing an excellent job at maintaining a personal connection with their customers needs.
Quick excellent service here with a warintee
I have used them for years. They have excellent customer service and are transparent in their pricing and have never tried to push things my car did not need done on me.
Great place, will not go anywhere else.
Poor work done broke the gas line and put a large dent in the box of the underside of the truck and denied it. Very arrogant when talked to and kept denying they did it. Would not suggest this place to anyone.
Great service, reasonable prices, would reccomend them!
Good service
Nice people, thorough work, and decent prices.
Willing to go the extra mile to service the customer.
Bad service at both places, Plover and Wisconsin Rapids. Staff forgets things or they lie and said it didnt happen there. BE CAUTIOUS.
Quick and efficient service and was done on time
Great group of guys and great customer service!!!
Very fair! Great service!
My dad got a flat on tires he bought from them we arrived a 9am and they that they would look at it tomorrow so we went to auto select got it fixed right away so now auto select has a new customer
Very polite and knowledgeable.
Poor counter service. Will not patronize Plover shop ever again!
They take time to answer questions