Don’t buy from this company!!!!Their customer service is atrocious.I spent my whole Saturday waiting for a table that we paid almost $1,000 for and they never came, never called, never texted ... nothing, like if we were just some object they don’t care about.Called them about it and of course no one can do anything about it, the rep said “hmm not sure why they did this, but looks like they did miss your stop, maybe because Saturday they close early and just didn’t want to do the drop off.” I’ve never seen anything so unorganized and unprofessional! I finally got my delivery rescheduled for another day but that’s more waiting for the table we have to keep sitting on the floor to eat. I’m disgusted with this company and their ethics. My advice to you is, save a little more money and buy from city furniture or rooms to go, I even purchased furniture from big lots before and they didn’t even do this. Seriously don’t waste your time and money.

The quality of the items are not worth it . I purchased my bedroom set in September and I already had to call customer service 3 times to fix or replace items. My night stand started chipping, headboard chip and now my dresser is chipping and when I mean chipping it’s not no small minor chip . It’s to the core where the entire wood start showing under the paint . If you want a bedroom set to last you a long time . Do not purchase your item from here . The quality is very cheap and there’s no real investment. When I asked the customer care why is it that my items are falling apart and tearing she stated that the piece I got is very fragile. This was not stated the day of purchase . Truly disappointed

HORRIBLE PLACE TO DELIVER IN A SEMI TRUCK. EMPLOYEES ARE ALLOWED TO PARK ALL OVER THE PLACE, IN THE ROAD, AT THE ENTRANCE WHERE SEMI TRUCKS ARE TRYING TO ENTER THE LOT. NO REGARDS. ITS A RECEIVING AREA. PARK IN REGULAR PARKING SPACES.

STAY AWAY! They are crooks and dont know how to provide fair customer service. DO NOT PURCHASE THE WARRANTY! I got a stain on my sofa which should have been covered under the warranty. So when I called customer service they didnt send someone until 6 days after! Now they are being sleazy and say that its not covered because its accumulated stains/damage over time. They said I should have reported right away, which I did. I will never recommened or purchase from this company again.

My husband works here as a Technition . fixing fruniture

I received great service here, the guy helped me get my television in the car and tied the trunk down for us. I didnt get his name but he went above and beyond for us. Thank you for the outstanding service.

I have been with Badcock over 2yrs. Today delivery was very uncertain and a little disorganized 😕 was not happy with the time frame and didn’t even get a courtesy call before delivering my items. The delivery guys were awesome 👍🏽. Even though they were unable to fully l put my bed together because of an item broken. So, not only I had to put my mattress on the floor, my next delivery date is the following week 😔 I would suggest Badcock to check their items before delivering, so that way the drivers doesn’t have to double back and customers would receive their items on time, and day of delivery 🚚

Absolutely great service. The people are friendly and helpful.

Good service!

Pleasant and fast service... nice clean

The GPS will NOT take you the exact location of the warehouse as it is located in the Copans Business Park center. Type that into the GPS and itll save you 15 minutes trying to use clues to find it.

Buy new furniture

Professional service and friendly staff.

The most unprofessional and rude drivers and delivery people I have ever had The Misfortune to deal with in my life.

Good selection. Aggressive sales people.

The most unprofessional customer service ever specially from Jasmine, so rude this lady when I ask for the manager or supervisor name she hang up on me, I called back and asked for her full name and she refused to give it to me because she said that this is personal information...they dont consider customers even tho it is their drivers mistake that deliver the wrong items .

Staff was efficient and friendly!

Little disorganized but all in all a good experience

Prices appear good.

Good attention

These guys are organized and helpful

Quick in & out

Im Omw. Now

Nice

Very well