If I could give more than 5 stars I would. George and the team and BC took incredible care of my car and amazingly honored the quote they gave me back in 2019, which was a surprise. They finished the work a few days early and its clear they care deeply about customer service and satisfaction. They have a customer for life in me, though, I hope I wont have to be back in the shop any time soon... Go see the folks at Burnside Collision!

Came highly recommended and I can see why! Honest shop with great work & fair prices. Very happy with the service and work they have done for me, will be going back for sure.

I was able to get an appointment quickly as I was leaving town soon. Great workmanship, and having gotten quotes at a few other places, the price here was fair. I left with a good impression that this is an honest business that does good work.

I called Mark at Burnside Collision regarding a fender liner and splash shield replacement and the service was fast, easy, and outstanding in quality. The work done was exceptional at a fair price and left my car looking better than it ever has. Highly recommend for any body work.

Very professional and clean work.10/10 highly recommended. From dent repair and touch ups to custom body work and show quality paint job on your classic car. This is your shop

The best place ever. Mark will take care of you.

Ive had two absolutely phenomenal experiences at Burnside Collision. Admittedly, mechanical/auto body shops are outside my usual comfort zone, but the entire team there was extremely welcoming, professional, and trustworthy. I worked mostly with Marc and George. These gentlemen are excellent communicators and compassionate professionals, the ideal combination in an industry thats unfamiliar to me, especially while recovering from a collision. They always kept me in the loop on status, educated me (in a welcome way, never mansplaining :)), and they even advocated for me with insurance companies! I highly recommend them, even if it means towing your car from outside Portland like I did, itll be worth it--theyre the best in the biz.

This place is dope. My Subaru had some front-end damage from an accident, and I took it to so many different shops in town for quotes. I was consistently told it would cost over $2000 to repair, which would essentially make my car totaled. Burnside Collision was able to do the job for $650 and they did a perfect job. I cant recommend them enough!

It was such a great experience!!! Everyone at the shop are so friendly and knowledgeable.Took in an older vehicle, they were able to find the parts to replace the damage done from a collision. Most shops would not take on this project, Mark and George were happy with the challenge.

This happened a couple years ago (2018ish). Was sitting at a stoplight and an uninsured teen drove out of McDonalds and right into my Suburban. Took it to a shop that the ins co recommended and they said the frame was bent and the truck was totaled because they did not do frame work. Contacted Mark @ Burnside by referral from a friend. They took a look and said they could straighten the frame and the cost was less than 1/3 of the first body shop. Ins co agreed and they completed the work. Saved me from having to total a rare Suburban. Thanks Mark!

I am very careful with who works on my vehicle due to the fact that it’s a high end car. I am very happy with the clean work and great communication from the front desk gal. I was also excited to see so many females involved in getting my car fixed! You guys are Amazing! Thank you,Kim

Any time I have a car issue I call burnside collision and they are able to take care of it swiftly and professionally, no bs! You truly feel like a family member is helping you out when you go in- I can’t recommend them enough.

These guys are great, Mark fit me in with only an hour heads up. Someone had knocked my cars bumper off while it was parked and I thought it was a done for but he was able to fix it right up.

These people are great to work with. They searched for used parts to keep the cost down. And, even though they could not find the parts used, the price was fair and their workmanship is very good.Also, even though they were very busy, they took a look at the body repairs on a used car that my daughter was looking at buying.I will never go anywhere else for body work!!

These guys are the best! I had to have a new bumper installed and painted on my Honda Odyssey. They were able to fit me in and it was done right the first time! Thank you for the excellent customer service and beautiful repair!

They over delivered fixing my car even a few extra issues outside of what I needed fixed. They worked on my 2019 Jeep rear bumper and the front end of my BMW.Very happy With the results and I will comeback when I am in need of auto repairs.

They replaced my windshield and lens coversAnd I couldnt be happier. Fair price and located within walking distance of my residence.

Super professional! Got my car done and returned it cleaner then when I brought it in. All body work and paint looks amazing. Looks like its a brand new car again! George is great and will help you in any way he can. Super stand up dude and stand up company. Literally fixed a tail light for free. Couldnt be better.

This place is awesome! Courteous management and friendly staff in a clean and professional shop. My car looks good as new! Highly recommended.

I’m so happy to have found a body shop I can trust. George was enormously helpful and understand of my financial strain during Covid and helped me find a used part for my car. He kept in touch with me throughout the entire process. I would recommend them to any and everyone.

Such great people! They are extremely honest and will never recommend anything that isn’t necessary. Very reasonably priced, very helpful & accommodating. I will always take my car here. Highly recommend!

First, they did a very thorough examination of my damaged vehicle. Then gave me a fair price. And finally, did excellent work in the time promised. Very conscientious personnel. Highly recommended.

Great body work and they are not governed by some of the big name insurance companies so you get quality work from marc.

My car needed some bumper repair work and I chose them because of their google reviews. From my experience they were awesome to work with. I appreciated their kind service, honesty, and professional work. If I ever need to take my car in for work, I would confidently go again.

Employees are attentive and helpful. They helped me uninstall my bike rack and made sure I had all its components as well as my license plates after my car was totaled.

If you are looking to get your car repair, you come to the right place! I’m a very picky person and hard to deal with when it come to car paint. So look no where else. Bring it here. I was drawn in by the fantastic review and they do not fall short. Marc and his team was extremely friendly, helpful and knowledgable. They know what they are doing. Even wash and clean my car after which a lot of shop doesn’t do at all. The quote was very reasonable as well. On top of this, my second car was scratched and Marc offered to touch it up for FREE. No shop does this. None. Never. Nope. Best shop in town no doubt. You bet all my cars are going here from now on. Thanks again guys!

Great people, quality work, fairly priced, and locally owned. They know getting your car fixed is stressful and they will be honest and direct about everything. Such a great resource.

I came here because of the reviews and now I am happy to be that pleased customer who leaves a 5 star review after receiving service that exceeded my expectations. I was given a quote that was very affordable and they worked with me to keep the cost low since I paid out of pocket. They fixed my car door so fast that I had them replace the windshield as well. My car looks fresh off the lot. Get your car fixed here!

Burnside collision is one of the very few body collision shops that are customer centered and has integrity and quality on their repair services. The owner, Marc, is very honest and reliable. They dont give you a undervalued estimate just to get your business and then jack it up once you dropped off your car. If you want to have a piece of mind for your car after the unexpected things happened, just go to this place right away. Choose this place as your first choice before you get disappointed or worse in trouble when you go for way cheaper estimates from other repair shops.

I took my car here when it got into a hit & run and my bumper got pulled out of place. I told them what happened. While I was waiting to get more information about the driver that hit me/follow up with my insurance, I just needed my car to be drivable because I had to go to work. They examined the damage, made up a quote for my insurance,and then popped my bumper back in to place so my car was drivable. They did all that in less than an hour & no charge. They helped make a really bad day better. Truly kind people.

Great service, fast and reliable.

Mark and the team were instrumental in getting my vehicle back on the street with everyone being helpful and attentive. I would highly recommend Burnside Collision for any work they need done!

So impressed by transparency and honesty of this establishment. Came in for a second opinion after I was quoted a cost of 150% my cars value to fix a passenger side door. Marc at Burnside Collision was realistic, listened to what I was hoping to achieve with the repair, and took my budget AND time frame into consideration. I wound up paying

I have had the opportunity to use this crew on multiple occasions. Ive been driving (probably too carelessly) for almost 50 years and have way too much experience with body shops. These guys have provided the best experience(s) of all time. Its hard to make this sort of thing delightful, but they pull it off. Just be patient, let the process run its course, and trust them to do a good job. It will work out just fine.

An all-around awesome experience! Super helpful, super friendly, super reasonable. 100% recommend.

Everyone that helped me was extremely friendly and took the time to explain the necessary repairs and costs. They also cleaned my car and took care of an unrelated minor issue for free. I would highly recommend Burnside Collision--- great people you can trust!

Went to Burnside Collision to get a side mirror painted and put on to the car. Marc is a cool guy, the shop did an awesome job turning a used part into something new. Service is top notch and the price was very reasonable. Thanks Marc

Omg guys, this place Burnside Collision is THE place you want to take your car. I mean for any car fanatics or if you are very picky with your car, take your car there. Mark and Jeff are extremely courteous and professional. Just a wonderful experience. Ive taken my car there after an accident, and it came out brand new again. You cant tell its been hit. They stay in contact with your insurance and any additional costs are run through the insurance. They did a great job working with the insurance and I didnt even have to call my insurance once work started. They detailed and washed my car before presenting it back to me. Just exceeded my expectations, Mark went the extra mile to make sure I was taken care of! They even offered to give me a ride once I left my car there. I tell you what I had peace of mind leaving my car with them. If you need body work check them out! You wont regret !

I brought my truck in to get some body work done after an accident. They had two mechanics take a look at the truck, including the owner, and gave me a quote. While it was a lot of money I decided to go ahead with the work and they told me the quote was probably on the high side. They called me a few days later once the truck was disassembled and told me that it would actually cost $800 over the quote. This effectively totaled my truck and was not worth it for me. The guy I spoke with told me I could back out and they would return my truck to me.They returned it with a broken headlight and no bumper or grill. I had to bring the truck back and have them put a new headlight in, which cost me 70$. They still would not attach the bumper or grill and just gave me back my truck in pieces. I ended up spending 70$ to get my truck back in worse condition than I brought it to them so I cant really recommend them based on this experience.This is a 91 pickup that I was paying for out of pocket. I voiced my concerns over price and didnt want cosmetic repairs such as paint, but they refused to work on it unless they were able to do a full repair job. When the price increased by 50% they were still unwilling to cut some of the cosmetic charges and this put me in a situation where I could not afford the repairs.

Great experience. They were able to get me in for an appointment within the hour and I was in and out with an estimate in 15 min.

This is an excellent place to get body work done. These guys are helpful and meticulous about making sure you are happy with the results. Marc, the new owner, will often go an extra mile to make sure you are satisfied.

They did the minimal. My car is still unsafe and unfinished. I would suggest to anyone- KEEP YOUR VEHICLE AWAY FROM THIS SHOP!

Burnside Collision is a professional, courteous, and talented shop of individuals! I brought my non-USDM import vehicle to them for body work after someone backed into it on the street. They mentioned always wanting to work on one of the rigs and were stoked to take a crack at it. They had to do a bunch of custom work since body parts are not readily available, though everything looks OEM to me.Plan on at least a couple week lead time, theyre busy and for good reason! Awesome work, fair prices, and situated right in the middle of town. Though I hope to never have to come back, theyre the shop Ill turn to for all my body work needs.

Mr. Marc is nothing short of a fair an honest man. Friendly, always helpful and completed my car faster than expected. I will definitely come back if I ever need anything else fixed.

Marc at Burnside Collision truly went above and beyond with repairing my vehicle after it was involved in an accident. Marc was a great resource when dealing with the insurance company and even suggested some places for me to take me car for more minor maintenance in the future. I greatly appreciated Marcs sincerity and honesty when dealing with repairs on my car.

Brough my car in after running over a rogue hose from a 18-wheeler. Not only did the guys here work with the insurance to get everything figured out, but they went above and beyond and even buffed some scratches out and detailed my car for free after all was said and done. This company really cares---and not just about lining their pockets like many other places.Trust me, if you need work done, whether body or engine, bring your car here for it.

I got in a minor fender bender a month ago and being new to the area, went to Burnside Collision after reading the numerous good online reviews. I am endlessly thankful I made that decision! Marc and his team were incredibly kind and informative all along the way. The quoted time was pretty spot on, and they even repaired a few other minor things unrelated to the accident while my car was in the shop. Insurance took care of the cost but I cant imagine them being anything other than reasonable. His team did a great job with the repair and even cleaned my car prior to me picking it back up. If I need body repair in the future I will definitely go back to Burnside Collision, and I will recommend all of my friends to go there as well.

Marc is the MAN with the PLAN. He worked on my car last winter and saved me close to 1k!! He ALWAYS broke down the costs and provided the reasons for each (or whatever you wanted to ask him), even went out of his way to pick up a used bumper to save me costs. You can tell hes in the business because he loves what he does and isnt there to rip people off or make a fortune out of others. Not sure what the other reviewer was talking about below but there is ALWAYS a reason for Marcs decision and estimates. We trust him 150%.We recently had another fender bender (thanks to my out of town friend) but he offered to polish it up for free to see if it would remove any minor scratches and move forward from there...UNBELIEVABLE. It looked almost brand spanking new when we picked it up and we cant ever show how grateful we are to find this gem. His team is amazingly fast at what they do (response time too) and treats everyone with high respect, not to mention how knowledgeable they are as well. Cant thank him and his team enough. Well definitely be loyal customers whenever we need our cars repaired.PS They love beer ;)

So far so good... Mark is awesome, really takes care of his customers, repairs are flawless. Thanks!

Mark leads a terrific group of honest Portlanders who offer levels of customer service i didnt think exist in this industry. Im so happy to have found this place.

The best. They do great work for reasonable prices!

Only place I trust with my cars! Its unfortunate there is a bad review here. I looked into the person who gave 1☆. Every review hes written is a bad review. Pretty sure hes just a troll. This is THE top-notch place for body and paint. The owner is super nice, knowledgeable, and fairly priced whenever I get multiple quotes. Thanks BC! You guys and gals have my business!

My car was side-swiped in a parking garage, and had several sizeable dents, and lots of scratches on the driver side. I went to four different shops around town, and ended up going with Burniside Collision for several reasons: Michael was very patient and took the time to explain the process and answer all my questions, the estimate was reasonable, and I liked that they are locally owned. It took two weeks to get the car into the shop, which was totally fine because the damage was purely cosmetic. The repair ended up taking three weeks (vs. the normal two weeks), due to a few parts that were hard to acquire and because of the holidays, however BC covered the additional time on the rental. Overall I had a great experience, and I would highly recommend them.The experience of getting your car damaged, especially when it’s not your fault, is so frustrating. If you’re anything like me, and you love your car, it is also such a sad experience. I was really worried that my car just wouldnt’ be the same. I’m happy to say that after the repairs, it looked as good as new.

Marc and his team are hands down the best body repair techs in the city. They are fast, honest and awesome

Worked with me on times and delivered my car completely detailed ... and I only had mt mirror replaced !!

They were super helpful and explained the problem thoroughly. Would go back

Marc is the man!! Took my car in instantly. Great price even better service I couldnt be happier with me experience will take my car to burnside collision for now on

Burnside collision gave us options when we had none.We found Burnside Collision through Yelp and initiated contact by requesting a quote. The team at Burnside Collision promptly responded and gave us a quote that easily beat the competition. We had what we thought was a bad radiator, but were also aware that if it wasn’t the radiator we might end up with a dead car (repairs that would cost more than value of the vehicle). As it turns out, the news was bad for us (bad head gasket which would cost a fortune to repair). The great news is that the good folks over at Burnside Collision provided us with a name of someone who would use our car for parts and in return, pay our Burnside Collision bill thus allowing us to walk away without having to pay a bill for a car that would do us no good. On top of that Burnside stored our vehicle for free until the buyer could tow it away.Thank you Burnside Collision for another option.

I am a repeat customer and I couldnt recommend these guys enough. I had a water intrusion issue with my landcruiser that required the fenders to be removed and body seams resealed. The windshield gasket also leaked after it was incorrectly set by another windshield crew. Long story short, Marc set the windshield correctly when literally no one in town wanted to touch it (they are notorious leakers), pulled the fenders and sealed the seams, and found a couple other leaks that he took care of pro bono! These guys are do great work, are professional, honest and have amazing customer service. So glad to have a truck that doesnt leak anymore!

I had a broken tail light on my mini countryman and these guys fixed the problem and buffed out scratches without me asking. Awesome service.

They did good work on my vehicle and it was a painless process.

Terrible

First 200K

Shoddy work

Great people