Daniel and his team helped fix my car after I was in a little accident. Everywhere else I called was very backed up because of covid delays but they were super accommodating and squeezed me in. They did everything they could to save money on certain parts that were needed and I felt like it was a very fair price. Daniel also called several times with updates/ what the timeline for my repair was looking like so I knew what to expect. I was so appreciative for their help! I would definitely recommend going here!
I went to comfort auto & body repair after getting an absolutely outrageous estimate from another shop. They gave me a reasonable estimate and were able to stick to that price. The work was done quickly and you cant even tell where the bumper scratch is (I hit a wall parking my car). The painting is identical and everyone at the shop was wonderful to deal with. I told multiple friends around Portland about this great shop. I wish I could give them 10 stars.
Office told me they had openings and to call the shop manager, Ron, two days later. Arrived two days later to make an appointment with Ron and was told by him that hes booked two weeks out. This is the same company that ordered belts for my truck about four months ago. I called a few days later to see if the belts had arrived and Ron stated if I dont know about them then they werent ordered. Does the office even communicate with its employees? Twice is enough....
These guys really saved my butt! I would have been stranded in the city over night if it werent for this shop. They diagnosed my problem in minutes and since I was from out of town, they did everything in their power to get me back up and running. They were so caring and helpful. My rear caliper and brake flush were preformed quickly and efficiently. The guy up front was super nice too. Would recommend! Good people and good service.
Ive been a loyal customer since 2013 and cant imagine taking my car anywhere else, and wouldnt want to either. Daniel and his team are incredible and have always taken good care of me over the years. Daniel is a guy of high-integrity and is kind, honest, reasonable, supportive and compassionate. His level of care and empathy is notable, and he is a true gem. Im so grateful for him, and his team. I could go on-and-on!Comfort Auto is definitely one of a kind, offers a warm family feel, and has standout service. Im a big fan and will continue to support them for years to come! Thank you, Daniel and Comfort Auto team!
Comfort Auto & Body Repair was great in being able to get my auto right in (during a heatwave) for cooling system and a/c repair. The gentleman in the front office was friendly and professional - and they were very good at following up throughout the morning with their diagnosis. I was very impressed with the service and the costs and am going to be using them in the future for sure!
I had the pleasure of visiting Comfort Auto & Body Repair twice in the past month! The first time, I had my driver’s side mirror replaced as someone had hit and damaged it. They fixed it up in an hour or so and fully washed/detailed my car. It looked brand new! The second time around, they rewired my brake lights and AC, which was also done in a speedy time frame. I took it in the morning of (on a Friday, no appointment) and it was finished by 2pm! Everything is working great, the people are very kind, and the service is excellent! I will only be visiting them for any car-related issues in the future!
They did such an amazing job on my Mazda 3! Unfortunately my car got vandalized with the windshield being shattered and had scratches on the hood and front bumper damage. They did a great job of keeping me in the loop about the process, amazing customer service and they were very timely! I had my car back in about a week and a half, while most other body shops would take about a month before they even start work on your car. My mazda turned out better than I expected! I definitely recommend going to them!!
We are so thankful to have found Comfort Auto & everyone that works there! Their communication and customer service is unmatched, and they always charge honest prices (which we have found is hard to come by in Portland). Every time we have gone, they always fix up a couple extra little things free of charge as well.
I have been taking my car to Comfort Auto & Body Repair for several years and always have a great experience. The owner, Steve Leveque, and one of the employees, Ron, are who I’ve spoken with most often, and they (and everyone else I’ve interacted with) are so professional and helpful. I feel very comfortable getting my car serviced at this shop and highly recommend it.
Great service! Integrity and Honesty is a big plus!
Comfort Auto did great work on my car (significant front end damage), and were very professional. They went out of their way to get my car done ASAP since I was in a tight situation. Highly recommend!
Daniel was so kind and accommodating. He was communicative and worked with me to save money on costs. I can’t believe how caring and empathetic he was. Daniel and his team did an amazing job fixing up my car after the passenger side was hit. I got my car back looking better than ever. I highly recommend Comfort Auto due to their quality customer care and body repair services.
Honest, expeditious, consistent. Brought my car here after another shop quoted me 4K in repairs. Comfort was upfront about what needed to be repaired and got my car in great working condition for 1k. I used this shop 4 years ago as well and had a similar good experience. I learned my lesson and will only go to Comfort going forward even if it’s a further drive.
LOVE the guys at Comfort Auto! Excellent service you can trust which is greatly appreciated when dont have personal knowledge of vehicle needs and reasonable rates. They always take good care with a warm relationship that makes you feel like family. Couldnt recommend with more enthusiasm. Thank you Daniel and Comfort Auto Team!
Body work excellentprice competitiveowners pleasantshop tidy
This is by far the best shop Ive ever had a car serviced at. Over the past few years I have had a few things pop up on various vehicles and the team at Comfort Auto have done exceptional work each time I bring my vehicles to them. Something that really stands out with these guys is how genuine they are. This is the only shop that I have been to that does not make me feel like they are too busy to take the time to talk to me and figure out exactly why I am there. They are very transparent and do a thorough job of explaining what and why things need or do not need serviced. Additionally, they are open and responsive to the random questions I have when I have try to do some work myself. Steve, Daniel, and Ron make a great team - if you are in need of vehicle servicing and want honest, professional and punctual service, I highly recommend this shop.
I have been to a few mechanics in the area since moving out here 4yrs ago, and this was by far the best experience I’ve had. I drive an older, high-mileage SUV, and the team at Comfort Auto & Body Repair were able to diagnose the issue and repair it the day of. They even reached out via text message a few days later to check on the repair to see how it was holding up and buffed my headlights as a courtesy. I will be coming back if I have any other issues in the future, and I recommend you do the same!
Ive taken my car to this shop for both body and engine work before, and each time, I am blown away by their professionalism and service. Working with this shop is a breeze. No hidden or tacked on costs. Just straight-forward estimates and on-time delivery. And the guys that work there are extremely kind and easy to talk to! Everything about this shop is true to its name. I wont be taking my car anywhere else!
I highly recommend Comfort Auto and Body Repair. The owner, Daniel Leveque, exhibited some of the finest customer service I have ever seen. I damaged the under carriage of my vehicle while working on it and took it to Comfort, and they were willing to get me into the shop the next day. Unfortunately, my insurance company made things a pain by unnecessarily complicating matters, but that did not deter Comfort and Daniel. They stayed committed to my issue and my work, and ultimately got me in despite the insurance company annoyances and did a fantastic job with a smile. I dont want to have to need body work again, but if I do, Im going to Comfort.
The guys at comfort auto really went above and beyond to fix the front end of my older vehicle after an accident. They were super friendly and really made me feel like fixing my vehicle right was important to them. Thanks y’all!!
I started going to Comfort 10+ years ago because they’re near my house. I keep going because they’re the best. I’m treated with respect, they’re quick with an estimate and diagnostics, they work with hustle and the price is always good.
I have been driving since I was 17 and have seen many mechanics in my life and this is by far my favorite joint. Its always intimidating going to a mechanic not knowing anything about cars but I didnt feel these people took advantage of my lack of knowledge (its happened many a times). Daniel and Ron went above and beyond to try and get my car repaired. I was able to come back free of charge after a repair cus I still had ongoing problems. I recommend 10/10 these people are ethical, honest and make sure you get your moneys worth.
Absolutely amazing, 200% commitment to service here. They helped my mom even though she didn’t speak much English, and made sure she was taken care of several times. Shoutout to Daniel for being so generous and friendly!!
Honestly, probably the best experience I have had with a mechanic in my life. I have grown up in Portland my whole life. I have made the mistake of taking my cars to chains like Firestone, Meineke etc. Comfort Auto was super easy to talk to. I didnt feel judged at all when I was discussing my car problems with them. They got my ford fiesta in & out in a day.
Honest family business that will take great care of you and your vehicle.They always explain the repairs needed in great detail, and review the options with you before starting any work.I couldnt recommend them any higher.
Really great shop. Wonderful service and good communication.
They fixed my mangled ignition after someone tried to steal my car. Work was done very quickly, I had some general maintenance done along with the insurance work and this was also done quickly and at a reasonable price. Very happy. Will use this shop again.
Daniel and crew have always provided great service at fair prices. Been taking my autos there for years and will continue to. Great shop!
I cant say enough good stuff about Comfort Auto.*Quality work. *Trustworthy. *Friendly. *Great price.Ive brought many vehicles to these guys over the years. Ive had fantastic car care every single time.Steve went WAY ABOVE & BEYOND for me to get a used car up to snuff when I was surprising my partner with a car for commuting. I couldnt have pulled it off without Steves help.Steve, Daniel & the team are knowledgeable, provide quality work, are TRUSTWORTHY (!!) and delightful to work with.Ive since moved away but have returned for body work & will continue to.
Ive been using Comfort for many years. They take great care and have excellent, friendly service. I highly recommend them!!
I’ve been taking my cars here for many years. This family owned business has always taken very good care of us. I highly recommend them.
I scheduled a drop off of my truck with Ron. He was able to help me in understanding what was wrong with my trucks AC in about 3 hours after I dropped it off. He was clear in his description and is a knowledgeable mechanic. The charges are fair and I am happy to support this business in the future!
Very happy with my experience here. Will be bringing future car issues and maintenance here from now on.My parked car was side swiped by a JMI limousine a while back, and ever since then my bumper was misaligned and lost many points of support. Months later, I notice I need to replace the driver side signal bulb. I was unable to install the bulb because the bulb had melted the socket in such a way that obstructed the bulb from getting in the headlight.Ron was very polite and professional, as was Daniel.When I returned to pick up my car, not only was the bulb successfully replaced, the bumper had been restored to what visually appears its original state. From the outside, it is now impossible to tell there was serious damage to the bumper. Extremely pleased with my experience. Highly recommend.
Took my Tacoma in for some body damage on one of the doors. My insurance handled all the financials so all I had to do was drop it off and wait for my check. Took about two days and they also fixed some paint chipping around one of the windows on the other side too! Couldnt be happier with how it looks and how fast the turn around was. Even washed it and got some of the stupid tree sap off. Definitely recommend them for body work if you need it.
Good shop. Wish my car wasnt totaled.
It isnt easy finding a straight forward honest mechanic. At this point I never go anywhere else. Please support these people, good communication, honest breakdowns, and also honest pricing.
It was an amazing experience to work with them and I’ll come back anytime I need to have my car looked at. Hopefully that doesn’t happen to often, but I’ll just come back for Daniel and the guys.
Great service, friendly staff, with an extra attention to detail and quality
Daniel and his team at Comfort Auto Body treat you with the utmost integrity and have gone to bat for me with insurance companies multiple times. They saved my beloved 96 4Runner from being totaled a couple years ago and when it was hit (again!) on the street by a drunk driver they did there best to prevent a total. They called dealerships and yards across the country trying to find parts that would be of quality as new OEM would total the vehicle. The car ended up being totaled, but they tried so hard to keep me in my vehicle with little benefit to them. Would recommend them to anyone. Honest, great communication and quality work. What else could you ask for?
I have taken my car here several times over the years and the last time I informed them I had a warranty that they need to call and get a preauthorization for but they never did, So it ended up costing me almost $400 out of pocket which my insurance should have paid for and they never apologised. When I brought it up the next time I brought my car in I was told me to please leave that they would not work on my car anymore.
I chose to go to Comfort because of all of the reviews and they were absolutely right. From the time I arrived until the next day when everything was done I felt like I was a long valued customer. The front desk intake process was quick and staff were always professional and polite I’m person and over the phone. I believe that Ron was the mechanic working on my car and he was very professional and warm over the phone. When it was time for pick up I was helped by Daniel who was kind and caring and went above and beyond to help me get the most out of my visit. My sister was witness to Daniel’s kindness and will be bringing her vehicle to Comfort for some work as well. I will definitely recommend Comfort Auto and will be returning in the future. Thank you!
I will do my best to stay tactful on this review, but after my experience here; I am amazed they still have customers. So to begin, I called this business asking them if they would be able to perform the three needed tasks on my car; Tire pressure sensor replacement, oil change and taking a look at the towing light system as it was not working. I was told it would be no problem to do the first two, but the third they would investigate but couldn’t say they would be able to fix it for sure. Completely a respectable answer, so I took my car in a day or two later. After dropping it off at 8 am, they called me around 330-4pm. The technician was extremely rude and belittled me for bringing it there for the pressure sensor, stating I should have gone to Les Schwab, he then told me (without even looking at my vehicle yet) that he wasn’t going to be able to do anything for the tow lights but he was about to start my oil change. I was extremely frustrated with the way he spoke to me, so I called the main office and asked them to just not touch my vehicle and I would be there in minutes to pick it up. I’m not sure if the man in the office was the owner or management, but he was one of the most misogynistic, condescending and tyrannical men I’ve encountered. I tried keeping my composure and asking for my keys over and over so I could leave. My car was right outside- all I needed was my keys. Instead of handing them to me, he then continued to say I was wrong about the technician being rude, trying to “educate” me about what my vehicle needed. He kept me in that office despite me asking and stating “I just want my keys and to leave” repetitively. It took almost 10 minutes for him to finish belittling me and finally give me my keys to leave.I would recommend that any woman who doesn’t enjoy being talked to as if she is a child or as if she is completely ignorant- AVOID THIS SHOP. This business is clearly stuck in a misogynistic era and does not deserve our hard earned money.*Side note; the next day I took my vehicle into Ford, they had everything fixed and checked what the shop had tried to tell me was a “faulty ignition” (it wasn’t faulty). Not once did they speak down to me and customer service was impeccable.
This was the first complete automotive shop I sought out in Portland, and it has been the absolute best! Daniel and the team have completed two major repair jobs on my car, and each time Ive been thrilled with the results. They take all the fuss out of dealing with insurance companies (two different ones in my case), and they make it clear that taking care of their customers and providing top quality work are their top priorities.Its stressful having an accident and navigating car repairs. Comfort Auto & Body Repair lives up to its name with the unbeatable level of quality and care they bring to all of their work. I cant recommend this place enough! And now Im gonna hop in my car, which is back home and looking great thanks to this top-notch shop!
We live in the neighborhood and have been working with Daniel and Steve for years, taking all of our vehicles to them for minor and major repairs. They are always very nice and easy to work with. Recently, my daughter had some bad luck with two cars that were totaled, a month apart. Daniel was super patient and helpful during this stressful time and compensated several inspections consecutively so we could get back on the road again as soon as possible. They have a lot of integrity which is often hard to find in the automotive repair world. Thank you Daniel and Steve! We will continue to keep coming back!
I’ve taken two different cars here and they’ve always taken care of me and shown me the utmost respect and care. Going to a car repair shop isn’t really ever easy cause you don’t want what to expect. Honestly, if you knew what was wrong with your car or how to fix it you wouldn’t be here, would you? They take all the worry and stress out of feeling like you’re getting ripped off or having to deal with insurance. From crash to when I got my car back the most I said to the other party’s insurance was “here’s what happened, I’m taking my car to comfort” and a simple “okay” after they spoke with comfort about the work needed to be done. They weren’t happy but that’s because one, insurance company’s never like paying for damages and two, they realize comfort doesn’t cut corners like the “recommended” repair shops do. Comfort has been around for years and I’d hope I can bring my sons car here if and when he wrecks his. Grant it he’s only 6 but hell, give it another 12 years and he’s gonna be on the road with the rest of us. This is hands down THE BEST car repair shop. Honest staff, honest prices and best of all, they do ALL of the work. It’s not one of them, “we do some work here then drive your car across town to our paint shop then back here for more work” kinda deals. They take care of insurance, cleaning your car and making you really feel the name “comfort” if you’re ever given the choice on where to bring your car for auto and/or body work, this is the place to be at. Look no further cause you’d just be wasting time.
Comfort Auto & Body Repair was the best! So kind and professional from the moment I first called them. I needed a simple oil change and while they got me squared away with that (all in about an hour), they also went ahead and scrubbed my front lights. So thoughtful. I really appreciate their hospitality and professionalism. Will definitely return there for my next oil change and service. Highly recommend!
Great people, fast service, fair prices.
Im a young woman who moved to Portland about two years ago and have been looking for a reliable mechanic. Ive always been very skeptical of mechanics because of past repair surcharges, but Comfort Auto/Body Repair was literally the BEST experience Ive ever had in my life! Steve and Daniel (the owners) and their entire staff were SUPER transparent, super honest, and very efficient. They assessed and repaired my car the same day! Id definitely recommend them for quality, honest, service!
I brought my 14-year old car to Comfort after a minor collision, and I didn’t want to spend a ton of $ on a full repair because the car just isn’t worth that much anyway. They were able to pop a dent out and smooth it over for about $1,200 less than I had been quoted elsewhere. AND they gave it a quick wash and buffed the headlights at no extra charge! Highly recommend Comfort for their great service!
One of the best bodyshops that I work with. They do a great job and Daniel is very honest, communicative and responsible owner. I recommended this place to my friends and they were satisfied as well.
This body shop did excellent work! They repaired a dent/scrape on the side of the car so well that it is now invisible. Their painter and repair staff were superb and worked overtime to get the quickly repaired. The shop owners are very professional and helpful. Fully recommend.
Excellent customer service, and repair work!
First of all, Ron, Daniel and the young lady I met in the office are incredibly nice, polite and courteous. Daniel is very good at greeting people making them feel welcome. Ron is just a really nice guy. I was having a problem where my serpentine belt on my full-size E-150 van shredding. I replace the alternator and one of them to see why I was still encountering this problem.Although I thought it would be an easy fix, Ron wanted to take off a lot of the equipment surrounding that area so that he could do a solid diagnosis. I totally agreed with him. After removing all of that equipment you discovered that the power steering pump pulley need to be push back on. You said he had a special tool that would do that and I totally agree and authorized the repair. I thought I had heard a lower amount in his verbal quote over the phone so I was surprised by the final bill when I arrive there to pick up the vehicle. I simply asked him and he imparted to me the facts of the matter. $130 to do the diagnosis and another $130 to put everything back together and push the power steering pump pulley back on. That is very reasonable and his logic was sound. There was a $20 charge on the bill for parts but it did not describe what parts were used. Its always good to understand exactly what the charges are.All this being said, its nice to have a repair shop in the neighborhood that has incredibly professional and gracious people working there. Ron and his entire crew or incredibly honorable and ethical and unfortunately that is a rare combination these days. I highly recommend this repair shop. Everything is clean, tidy and comfortable.Ron obviously knows what hes doing and has a great bedside manner with customers. Dan is a Blazer fan and a very gregarious guy. Drop in and say hello you wont be disappointed with their work or there ethics. They are top-notch.If I have any future Auto Repair needs, Comfort Auto Repair body repair will be where I take my vehicle.Thanks Ron!
I brought my car in for a repair. They recognized that they werent the right shop for this type of repair and referred me to another shop. Whats most surprising is that they didnt charge me for the analysis. What a great shop!
Comfort Auto has been a blessing to my family.They won’t be on the call of duty and provided incredible customer service and helping my your grandmother with her needs, without breaking our budget. They helped us come up with a creative solution to still get her needs met and save money in the process. Thank you Comfort Auto!! Much Appreciated!!
This is my go to shop for any work I need done on my vehicle. They are always so kind and communicative. They explain everything in detail so that I know whats going on with my car. I recommend them to everyone I know looking for a good, reliable, honest shop. I trust them to look out for the best interest of myself and my vehicle. Thank you for everything you do!
I have been to Comfort auto body a few times. Every time I go I have been met with nothing but respect, honesty and quality work! I recommend Comfort auto to ALL my friends and family. This small FAMILY owned company is top notch and is a blessing! Thank you Comfort Auyo body!
Daniel and his team did beautiful work on our vehicle. It looks like new. They also cleaned it inside and out. We are so grateful for their service. We highly recommend them and will be back.
I called in the morning, took the car in for an oil change and quick check up. Everybody was super nice, the mechanic called and told me what was needed for the 120K service but said since the car is at 117K we can wait a few more months. I appreciated the info without the upsell. We will be back for sure!
Comfort is always my first call if I have car issues. They have a great reputation around the neighborhood for being trustworthy and it’s well deserved. I also love that it’s a family shop and the last time I was in the whole crew seemed so happy and having fun working. They even had a little contest to see who could buff up my headlights the best (no charge to me, they just couldn’t believe how cloudy they were).I highly recommend Comfort - great work at fair prices and most important you can trust what they’re telling you :)
I took my vehicle in to get a quote. All but one thing, I stated when I walked in. I just wanted to know how much it would be to fix. They call me and want to charge me $140 to diagnose and another $20 ish to sanitize the car because of Covid. Three hours later, I go back, and they tell me all of the things that I told them when walking in and didn’t even give me a quote on how much it would be to actually fix the problems. Needless to say, I was frustrated. They told me I didn’t need to pay if I just went somewhere else. Thanks. GLADLY. I’ll never go back again.
They are amazing not only In the work they do but as people. They have outstanding customer service they really care about their clients. I am very impressed with this company. From here on out they will always be my go to. I will never go to anyone else.Thank you
Ron is great, maintained clear and frequent communication. Staff super. Fixed my vehicle up in 1 day. Did a great job.
Very good service! Awesome front office! Great bodywork and Paint
Daniel and Steve super nice, checked my car over did needed repairs, popped a dent I didnt even ask to have fixed. Called when car was ready and did quality work quickly.
I highly recommend Comfort Auto & Body Repair. The owners Daniel and Steve were fantastic to work with and cared for my 1998 Chevy Suburban like it was their own. This isn’t your average 98 Suburban, you won’t find a nicer one in the entire country. My rig took a hard hit from a driver running a red light. I had considerable body and mechanical damage from the crash. I believed my Suburban was a total loss! Comfort Auto Body was not going to let that happen. I gave Daniel and Steve all the time necessary to get it back to original condition and boy did they ever. I’m amazed at the hard work everyone did. The paint matches perfectly, it runs great and you can’t even tell it was in an accident. Thanks go out to the tow truck driver who recommended this company because I believe the out come would have been far different. Also huge thanks to the body repair workers and mechanic’s who did amazing work. Take your vehicle here you’ll be glad you did.
These guys were awesome! They had a mechanic helping me out within a minute of my arrival. It was such a simple fix (fixing spark plugs) that they didnt even charge me. That means a lot to me as someone on a fixed income and speaks volumes about Comfort Auto & Body Repair’s integrity, which is of paramount importance for a mechanic. Thanks y’all!!
Great service here! Very professional and kind buisness.
Above and beyond service, reasonable prices, no nonsense, fast, and communicative. They were happy to answer all my questions and I left confident in the work done and the health of my car. I dropped off around 9am on a busy day without an appointment and got a full diagnostic and all the work done by 4:15pm same day. I appreciated that the mechanic working on my car had been one for longer than Ive been alive. Will return for future car maintenance and recommend to anyone looking for a good shop!
Best prices in town and a awesome staff that takes really good care of the customers Im grateful for them thanks again
The guys at this shop were fast getting my car repaired, friendly, easy to work with, and my car looked brand new when they were done with it. Really impressed with the paint job on my car. After the accident it was hard to imagine the car ever looking the same. It damn near looks better than before the accident! Thanks fellas!
We used this garage when our 2013 Mazda 3 was hit and run. They were to repair the driver’s side rear panel and door. They told us the car would be done after a couple of days. It wasn’t ready and they didn’t let us know, so we showed up to pick it up. Again, they promised it on a day and it, again, wasn’t ready. When we finally picked it up the door handle ~fell off~ when we tried to open the door. We took it back, they reportedly fixed it, but despite the work they did, that car door sounds “hollow” compared to the other door. I suspect it has something to do with the foam in the core of the door, but I’m not taking it back to them to find out.
I have been coming here for years! They are the best. Their work is top notch, they are friendly, honest and do outstanding work. They can also work within your budget! I can not recommend them enough. Looking for a great mechanic? Look no further.
I had a problem with my car that was pretty detrimental. I called early in the morning around 9am, had my car in within an hour and had it home by 3pm on a Friday. Wonderful service, very friendly, informative, fairly priced as well as the most comfortable I have ever felt in an auto body shop, for a person who knows almost nothing about cars. Will definitely be coming here for future car needs. Thanks guys!
I really appreciate the guys here (professional and courteous). They helped me with the vehicle issue on the truck and auto body work, buffed out some scuff marks on the tire cover. I would highly recommended the business. Thank you guys for your assistance...greatly appreciated!
They took me in at 2:30 the same day, changed all my brakes/rotors/discs, and even buffed my headlights for free. I am so amazed this place didnt just live up to the reviews I read, but vastly exceeded any expectations I had. I wont be going anywhere else. Daniel and the team are phenomenal and seem to truly care about their customers, which is not found easily anywhere. Thanks again!
This company is amazing! I got into my first bad accident of my life and they were there to walk me through everything and take care of mostly everything. I was so blown away with how fast and easy it was to have the work done. They are all super friendly as well. I have another vehicle with them now and it is as it was before.... A perfect experience! They have earned my business and I know they will earn yours.
This is one of the best places I have ever taken a vehicle to. Daniel is honest, true, wants to keep his business thriving and understands the heartache of a one vehicle household. He has promised me good results and I expect him to come through. Daniel isnt your typical owner. He cares and shows integrity with actions. Ill update this when the vehicle is done.The 2006 Kia got done and he did so much more than was required. I will always look to this business when my car needs a fixing. They buffed out my headlight covers so I could see better, they tightened a loose bolt on my axle and did a gorgeous job on my bumper and hammered out the rear quarter panels to match the bumper. I dont know what they make an hour but I have to buy them a lunch or something.
My experience with Comfort Auto & Body Repair was A+. I found them through Google Maps, and noticed that they had some of the highest ratings in the Portland area. I had just scraped up the side of my car in a tight parking garage, and needed someone to make it look good as new - when I checked out the shop in person, everyone I spoke with was extremely friendly and understanding. When they told me that they would pay half my deductible, I was sold. Once I dropped off the car, it was ready to go in 4 days or so - they made it look like nothing had ever happened! Very happy with my experience.
This is the email I sent to the company about my experience with their services:I brought my vehicle in twice due to loud squealing coming from the wheels. I was told I need new brakes (front and back), a brake fluid change and an engine clean. I replaced the back brakes as I was told they were worse and I couldn’t afford to replace front and back immediately. I also paid to have the brake fluid changed.When the car continued squealing I brought it back the next day. I was told that the squealing was actually caused by bad front brakes and it would be an additional 450 to replace them (on top of the $600 I had already spent). I was clear that I was unsure that it was just a brake problem because the squealing was intermittent and much much worse sometimes than others, and often non-existent.After bring my vehicle to a trusted mechanic across town, they found that I had a bad wheel bearing as well as a leaking sway bar. I also needed my rotors replaced. I do not understand how your shop managed to miss these things after I brought it to you twice. I specifically told you i was concerned about over-all safety due to being pregnant.One of the most frustrating things is that I was charged $450 just for the back brakes, when I would have paid $315 with my trusted mechanic. I only went to you because I wanted to find a good mechanic closer to home, and you had excellent reviews. I feel that you wasted my time and did not take my concerns seriously.
Very friendly, professional, and quick. Came in with an old 1988 Nissan Stanza wagon that I had just purchased. Wanted to get a full inspection to see what it needed. They were able to get me in right away and do a full inspection. They called me very quickly to let me know what they found. They didn’t try to up sell me or do anything unnecessary. They were able to get the work done the same day. They were very communicative the whole time. I got a full print out of everything they checked and a detailed description of what they did. A+ experience all around. I will be bringing my car here from now on. Thanks guys!
This business was recommended by my AFLAC insurance agent. He personally brings his vehicles here. I called and made an appointment with Ron for a brake job on my Dodge Caravan. They got me in the next day. I arrived as they opened, was greeted and provided my new customer info and required services. They gave me a approximate estimate and indicated they would have the job done as soon as possible the same day. They called awhile later to advise me that they discovered water in my brake lines and that it would be highly advisable to flush the system and replace all brake fluid. Indicated what this would cost. It was reasonable. They also installed a new wheel cover I had brought with me and washed my car for free! I was able to pick up my mini-van in the early afternoon. I am very impressed. I am bringing my Altima in for a brake job as well soon. They provided me an estimate way below the Dodge dealer for a internal oil sensor replacement required for the DEQ to get my new registration. Im having that done next week. Ron and his team gave me peace of mind and saved me money. Great mechanics here!
After my first encounter at Comfort Auto, I began sharing my positive experience of my consult wtih Steve. I had called because it was an auto shop accessible from my work because over the weekend Id had seen a warning symbol comp up on my Honda dashboard. Steve diagnosed the problem, telling me I needed a catalytic converter but also told me that my battery was very low and he recommended that I needed to replace it sooner than the more expensive job. He told me he could replace the battery but he could recommend another battery place that could replace it for a more reasonable price than he could. this was incredibly honest on his part! His quote for the cost of the catalytic convert was also more reasonable than prices a for of my colleagues had had to pay. A few days later, I schedule dot have the work done and then waited a week to do a review. His shops work was well done. My car with more than 150,000 miles is humming. I highly recommend Comfort Auto & Body Repair!!!!
I have had a great experience with Comfort. Always attentive, prompt, and transparent when it comes to whats going on with the car. Not only that, they are always willing to answer questions if I dont have maintenance scheduled.
These guys are great, until there is a problem with their work. When there is a problem with their work, it then becomes its not our fault. Do not trust these guys if you ever want to know that they will stand behind their work.
I had some problems with my 2008 Saturn vue first week of February 2020, I took it in and it had the potential to be quite disastrous.This was absolutely the best place to take my vehicle as a woman by myself. No fear mongering, or scary suppositions as I had experienced at brand name garages.This place is clean, friendly, professional, and thorough. They were able in very little time to diagnose and repair my car for $327.Other places wanted $100 just to look at it and I was quoted between $900 and $1500 for what they did under $330If your car is sick, they are the car doctors you need. Only place I will ever go in the future.
These guys really care about your car and your safety. They have worked on 3 of our cars over the last few years and we have always received excellent service. Great caring business.
Everyone was very kind and helpful! They were communicative and got my car back quickly. I’ll definitely be back!
Honest people. Quick turnarounds. Questions are always answered.
Outstanding 👍‼️
I was treated very well. The repairs went well and with a window issue the mechanic came out and fixed it on the spot and didnt charge me. For my stolen catalytic converter they sent me to a muffler shop instead of keeping my car and subcontracting. I think they run an honest business and I would go there again.
I had a wonderful experience at Comfort Auto & Body Repair! I took my car there or some body work and found the staff was very helpful, warm, and courteous. They worked directly with the insurance company and got the work done really fast.
Update: They are HONEST repair folks! My window repair was not fixed. I went back to the shop a few times and in the end asked for a refund. There was no hassle and they truly went the the extra mile to attempt to fix my window. It has been an on going repair issue so I appreciate the multiple attempts that were made.Original: I originally went in with needing multiple things looked at from my headlights to bodywork repair. They made me feel comfortable by providing honest suggestions and services! I was able to drop off my car and get important repairs done same day. This shop is affordable, trustworthy, and truly seem to enjoy the work they are doing! Amber was a doll and kept me updated on my car repairs. I will be going back there in the near future to finish up my repairs!
I had an accident and looking for a quote to fix my car, they were happy to do a walk in. They were amazingly friendly and helpful giving more than one option that ended up saving me $ 2200 dollars they only had my car for a short time and even detailed my car. I couldnt be happier I will be happy to recommend them to a friends and family. I would give more than five stars if I could. Thanks again comfort auto
Great spot, don’t try to up-sell nonessential fixes and are direct about what is necessary repair wise versus recommended but can wait a bit. Everyone I dealt with both in person and on the phone was professional and courteous.
Great place! They were efficient, patient & reasonably priced. I strongly recommend!
A stopped at a different shop to have my car scanned for a check engine light and oil leak. They set me up for an appointment later that week and recommended I get an oil change, which seemed counterintuitive.Later that day I stopped at Comfort Auto, and Ron was immediately able to identify the issue. He ordered a new oil pressure sending unit and had my car running in under two hours. He also was able to clear my check engine light and cleaned the remaining oil out of my engine.Quick and honest repair shop, I would recommend to anyone.
Second time they’ve done the work on my car. Always excellent, always done quickly, always a great attitude. Even during the pandemic they were accommodating.