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Fix Auto Gresham
935 SE 202nd Ave, Portland, OR 97233, United States
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Fix Auto Gresham
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Jo
Review №1

After having my bumper taken off by a semi, I wasnt super happy about having to wait a month to get into this place to get my car repaired. My perspective totally changed when the day before I was contacted about a car rental and was told Id get options in the morning. When I dropped off my car, the Fix Auto office staff were super fast, professional, and kind. The car rental was also super fast and the enterprise representative was honest about what would be the most cause effective deal. When I accidentally forgot my garage door opener in my car, Fix Auto staff pulled it and held it in the office for me BOTH times (I forgot it in my rental, too). The BEST PART was they got my car done in a THIRD of the time they predicted. My car looks great, they saved me money on the rental and repairs, and I fully intend to use them in the future!

Da
Review №2

Amazing experience from the team at fix auto. From start to finish they were extremely kind, and helpful to answer any of my questions. They went above and beyond with repairs and returning the car in tip top shape! I think they did some detailing for me even though they didn’t say it, I swear it’s cleaner now than when I dropped it off. I really enjoyed the kindliness of all of the staff here at fix. Quality staff and quality work!

Ja
Review №3

I am so impressed with the level of and quality of service this team provided me and my family!I was worried that my car was a lost cause! This team pulled off a miracle restoring my car to a better condition than I thought would be possible! Thank you all very much!

Co
Review №4

Great experience from start to finish. My car looks like the day I pulled off the lot with it. Highly recommend!!

Je
Review №5

From the second i called Fix they were professional, kind and courteous.they called just to check in when my car was stillbeing worked on to let me know how it was going.i will be back if i ever i need auto body.i highly recommend Fix!

ch
Review №6

This place has the best people to work with from beginning to end . I can’t say enough about how easy they made the whole experience and the quality of work . I have a special paint color on Range Rover . You would never know anything happened.Look no further, this place is great .

Di
Review №7

Fixed my Mini Cooper after getting rear ended. The staff is super friendly and very customer oriented. They even cleaned my car! Highly recommend this place to anyone looking for a car fix with some good people.Shout-out to Gigi for spending so much time going over my car with me and explaining things over and over until I understood them, the front desk for being so understanding of my schedule, and the other staff members (and the manager) who went out of their way to make sure I was well taken care of.

Er
Review №8

Joe and his team at Fix It are experts at what they do. From the first visit to the last I knew exactly what was going on very very good communication. I mean they call and text you to make sure you are informed. When I got my car back it always looks better than before I brought it in with updated parts etc

St
Review №9

They were very professional! After my accident they took care of me and my car. I had no hassles. They contacted my insurance and took care of everything, set me up with a rental. Took care of everything. They did everything. Gosh they even detailed the inside. All I had to do is sign and take my beautiful car home. I highly recommend this shop!

Ke
Review №10

I think they did a fine job repairing my car, however they told me the repair would 2 weeks and that they would call to update me every 2-3 days. They called after the first 2 days, then I did not hear from them again until 2 days before the 2 weeks was up, when I called them & they told me it would be another week & a half. I understand that things sometimes take longer than anticipated, but I was frustrated by the lack of communication.

Th
Review №11

Fix Auto Gresham did an excellent job fixing a crushed rear drivers side door on our car. They were very professional, friendly, great communicators and their work was top quality. Thank you!

Kr
Review №12

I found fix auto Gresham through State Farm and took my BMW 328d wagon here to be repaired after I was rear ended in a hit and run. The work done was seamless and my car looks exactly as it did prior to the accident. Gigi was a pleasure to do business with and he worked hard to resolve an issue I was having with State Farm regarding my car rental coverage. He is professional and trustworthy. I would definitely recommend this place to others in need of auto body work!

Se
Review №13

Take 3. Fix it Auto does great work and treats their customers with care. It took a month/too long to repair but I am sure this was due to labor and parts shortages, etc. We are ALL experiencing the changes businesses have had to endure since the pandemic began. I love that Shon Kim and Gigi are accessible and hands on with each situation. It shows that they believe people are not just numbers. Office staff always friendly and helpful too.

St
Review №14

My insurance company recommended this body shop to me . They were very nice and helpful plus beat the time line first given to me. The office staff gave follow up calls keeping me updated. Would recommend this body shop.

Th
Review №15

I chose this place based on reviews and it’s very close to my house. I’m very pleased by their professionalism and by how fast they fixed my car. My car looks great, thank you!

Je
Review №16

Fix Auto in Gresham did an excellent job repairing our truck when we were hit by a semi the day after we finally bought our dream truck. They even went the extra mile to wash & wax the truck to truly restore it to like new condition for us. Best of all, their work is warrantied. We we extremely impressed by them & will recommend them to others. And special thanks to Kim at the front desk for her excellent customer service.

Ry
Review №17

These guys were super awesome offered me a ride to work as well one of the best repair shops I think I visited

Sa
Review №18

Gigi is great! He was quick and to the point with providing me an estimate for repairs needed. Their team kept me updated while my car was being worked on and I got my car back even sooner than expected. Overall, the entire process was smooth and painless. They even cleaned my car inside and out! Highly recommend.

Ki
Review №19

Fix auto repaired my bumper, they were so friendly, and they finished ahead of schedule .They really did a great job, I will never go anywhere else!!

De
Review №20

I would never trust my car to anyone else. Professional staff, top notch service and beautiful work. They send me updates on the status of repairs, take care of all the dealing with insurance. It is always a stress-free, pleasant experience. So happy with Fix-Auto Gresham!!

le
Review №21

After going to one bad shop I found this place th people are very polite friendly and very respectful love they energy

Ja
Review №22

My car looks brand new again! I was so impressed with how professional and friendly everyone was. My vehicle was finished in a timely manner, and I got updates all throughout the process. I highly recommend them!

Sa
Review №23

Not only did they manage to make our car look like new, but they did it incredibly fast and kept us informed all the way through. We will definitely use their business again.

Aa
Review №24

They did an amazing job fixing the bumper on my car. Also fixed the trim piece for the driver’s door at no charge. They really went above and beyond to make my car look beautiful again. I’m so grateful

Ga
Review №25

The employees are great! Everyone friendly. Vehicle fixed and a nice surprise that it cleaned inside and out 😁 thank you so much

Ke
Review №26

Great quality work. Much better than a previous body shop I had used. I’m glad I switched to Fix Auto

la
Review №27

They were great. They kept me informed the entire time as to what was going on with my car. It looked great when I picked it up. Everyone was friendly and very kind to work with on getting my car fixed.

Da
Review №28

Friendly environment employees are willing to do what it takes to get you taken care of in a professional and timely manner. Will be sure to use their services in the future if the need arises.

Er
Review №29

Very nice people all around! Quicker than expected service, kept me updated throughout the whole process. Definitely would recommend!

De
Review №30

Great to deal with, made a bad situation much better, upfront, courteous and 100% what they say is what you get. Will use them in any future issues. Great local, too.

Vi
Review №31

Great to work with, unfortunately my truck was totaled. They allowed me to retrieve my belongings and even found a 25 dollar gift card, which to me makes them trustworthy as well.

Jo
Review №32

Joe had replaced my stereo system and my window from my car being broken into and provide such excellent service! They cleaned my car and gave it back looking first class! Thank you so much!

Jo
Review №33

Great Team at Fix Auto Gresham. Kept me in the loop and had my car ready on the day they told me it’d be ready.

Vl
Review №34

Matched the paint on a silver Toyota camry perfectly. You would never know it was hit.

Ci
Review №35

It was a wonderful experience to bring my vehicle to Fix auto body to be repaired after being rear ended. They have wonderful employees great communication and follow up skills and I would recommend them to all my friends. They are truly one of the best vendors I’ve been lucky enough to use and I thank them all for their kindness.

Le
Review №36

They did great work!! And they even washed my car and cleaned the inside for free!! The only thing I had an issue with was the gentleman man handling my case, never kept his nose in his mask. I even asked him politely to put his nose back in his mask while he was in my company and he said no! For that, I’m giving one star. Otherwise the work is great and would definitely recommend using them for further services.

Ga
Review №37

Fix Auto-Gresham repaired a front bumper that was ripped off the car by anobstacle. The bumper was reattached and painted. The front of the van looks new. Even my grandson thought so. I have had numerous auto damages repaired at Fix Auto-Gresham over the years. Always a first rate job. As an insurance agent we referred numerous clients to Fix Auto-Gresham and had no complaints from them.

Co
Review №38

First Id like to say this review does not in anyway reflect the office staff at Fix Auto. They were all very helpful and updated me weekly on the status of my vehicle. To make a long story short someone t-boned my truck during the recent snow storm and I took it to Fix Auto in Gresham for repair. My vehicle was returned to me with a taillight out that Fix Auto did not take responsibility for, (2) wires CUT to my light bars that I had to repair, and they installed the wrong mirror on my truck (not even remotely similar). Normally I would write this off as a bad day however when I went back to get my mirror replaced, Fix Auto proceeded to replace my mirror with another incorrect type. I accepted it as is, I dont have time to be making (3) trips to an auto shop in hopes someone can match a mirror. In summary, I would avoid this shop and go elsewhere.

Ja
Review №39

Had a tree branch wreck my roof. They did an excellent job fixing my ram up. Got home had a dent i didnt recognize prior to leaving. I went back the next day they called in a dent specialist and had it fixed in about 45 minutes. Great job! My truck looks great! Definitely recommend Fix Auto Gresham.

Ch
Review №40

Every person I interacted with was so helpful and made the process seamless. Had my car set up for an appointment within a few days, rental was waiting for me, and my car was done within two days!! They replaced the outer passenger door and my car looks like brand new! They made a stressful time into a pleasant experience. Will definitely come back for future services if needed.

md
Review №41

Fix Auto Gresham was simply outstanding! They were able to work me in quickly and my “mistake” with my wife’s vehicle was fixed flawlessly. I highly recommend them.

Cr
Review №42

Very professional and thorough. Kept me informed about the process

Sh
Review №43

Had broken windshield in trip from Ca to Wa. They we great and were always working at keeping me informed.

Fe
Review №44

Fix Auto Gresham Is A Great Place & A Great Workers They Are Friendly Kind To Talk To. Keep It Up Fix Auto

Qu
Review №45

Good customer service if you have Auto insurance

Li
Review №46

I was contacted by text everyday with an update. Joe was very friendly and professional along with the office staff. Thank you

Je
Review №47

The front end team was very friendly and professional and helpful. I appreciated the constant communication via text and phone regarding the repairs. The work was done in a very timely manner and they worked effortlessly with my insurance company. Would definitely recommend.

Em
Review №48

This place was so great! Good service and made everything easy for me. My headlight was out when I went to pick up my vehicle and they changed it for me on the spot free of charge. Definitely recommend!

Ch
Review №49

Fix Auto was very easy to use with GEICO insurance. Rental car was delivered to Fix Auto and billed directly to GEICO. Repairs looked great (front end damage) on a Kia Forte.

Ke
Review №50

Great communication- kept me in the loop about time frames. Great work.

C
Review №51

They did an amazing job! I got my car only a couple months prior to scraping the side deeply, they made it look new! I couldn’t find where the scratches are at any angle, literally perfect! They even detailed the inside. Staff were friendly and professional, which made me feel I was leaving my car in good hands. I will definitely come to them for any other fixes if needed in the future, 100% recommend!!

Sh
Review №52

I had body work done following an accident. The work was done in the time frame given when given estimate. Very professional and excellent service. My car was also very clean when I picked it up.

Ta
Review №53

I contacted the Fix Auto service, after accident with my car .Fix car gave me a wonderful service !!! Worked with my car Gigi Berinde . Im very, very happy !!! He has golden hands !!! A woman, who accepts order in this service, is very kind ! Thank you so much for your service !!! I want to recommend this business to every one !!!

Sa
Review №54

Fast and friendly service what more can you ask for

Mo
Review №55

Everyone was so helpful and kind. They did an excellent job fixing my truck! I would highly recommend them!

Th
Review №56

Fix Auto will always have my trust and my business. Shon, Pat, Kim, Sophie, Olivia, and Dan all do excellent work and deserve recognition. Thank you!

Da
Review №57

Got into accident and went here. Staff was friendly. Car ended up being totaled. Insurance took care of everything. So only worked with them for alittle bit. If need be would go back.

Br
Review №58

Service was exceptional with the Office andalso Joe the claim adjuster. All very fast and efficient.Would reccomend to anyone.

Ka
Review №59

Helpful office staff. My car was a ready a few days late but repairs were done well. I was frustrated to see that some employees and customers were not wearing masks correctly while interacting with others.

jo
Review №60

Very friendly and helpful. Quality stuff

Ch
Review №61

They were very professional and got the job done in a orderly and concise manor.

Jo
Review №62

After I picked up my car, I discovered that not only had they done an excellent job on the repair but they had also detailed another area where the black rubber was fading, bringing it back to like new condition. They had also detailed the interior of the car. What great service, going the extra mile.

Bo
Review №63

Great customer service on all levels. Quick work. Im very satisfied.

Ci
Review №64

The job was perfect. They kept me informed on the status of my vehicle and it was clean and ready to go when they said. Just great.

Re
Review №65

I will take all my business needs to these guysThey did great work on my car before and did an informative estimate this time. While I weigh out my pros and cons for my next repair the eyesore paint was removed so now I dont feel so bad when I look at my car

Sa
Review №66

Great service, went above and beyond my expectations, and even had my car done in half the estimated time. Highly recommend

en
Review №67

The staff was phenomenal.They were punctual and professional.I was very grateful for the speed and high quality of the work.Highly recommended.

J
Review №68

Everyone at the shop was super polite and helpful. From the estimate all the way to finish. I was kept informed the entire time. My vehicle was done quickly and well taken care of. They even washed it inside and out. It looks great! Im super grateful and I would highly recommend them for your auto body repair needs.

Je
Review №69

Car was ready early and looked very good. They said they washed it and did. However they said they vacuumed also but the front driver and passenger side was overlooked. Since I recently had back surgery I was not able to vacuum it myself. ThT was the only bad thing. The staff was wonderful and very professional. Now I will have to take it somewhere to get it really cleaned inside.

Ja
Review №70

They took care of my car did a great job.l would tell anyone to go with comJanice Perrine

Au
Review №71

The staff at Fox Auto in Gresham is the best. They are friendly, accurate on times and go out of their way to make sure everything is perfect. Gigi was incredible to deal with and I would recommend Fix of Gresham to anyone.

Ch
Review №72

Joe and his team went above and beyond to assist me his my problems. Rent assure that you are putting your vehicle is good hands.

Mi
Review №73

I was an insurance referral. I was contacted by the agency after an accident and I had an appointment for an estimate. It took about a week but I was able to secure an ok for repair from the insurance company.I was kept apprised of the progress of the repairs and the vehicle was delivered on the day promised.During my interactions with the agency I was treated in a professional manner by the staff and all my questions were answered.

La
Review №74

My family has used Fix several times over the years with tremendous results, they were my first and only choice. Professional & personable staff, reasonable prices, and exemplary workmanship, going above and beyond my expectations....they remain my go-to people.

Na
Review №75

Fixed my bumper to like new condition and cleaned some extra scratch and gunk on the from a previous incident as a curtesy. Car looks great and they let me know what was going on the whole time. If you dont have rental insurance they can call you an Uber and that was great, thanks.

La
Review №76

Fix Auto was recommended to me by my dealership when I got into a car wreck in October 2019, unfortunately that car was totaled. When I got into a fender bender (broken tail light, scratches, paint) with my new car, I knew I had to go to Fix Auto again! Their whole staff is just wonderful & everything is done in such a timely manor!

Ma
Review №77

2nd time at this place very professional and keeps you updated on progress on vehicle.

Ju
Review №78

Unfortunately my car has been hit twice as it was parked. Both in the first year. The first time it didnt even have a thousand miles on it. A Toyota dealership recommended Fix Auto. I wanted my brand new car to look brand new. Fix Auto repaired it twice it looks awesome. You could never find where it had been hit. Over the years I have used three other auto body shops you could always tell where the dent had been. I will use them for everything in the future.

Ka
Review №79

Kept me up to date and staff was friendly. Everything was resolved way quicker than I thought, really appreciate that especially around hectic times like right before Christmas

Na
Review №80

Awesome team and they communicated everything they were going to be doing very well. Between covid and the pnw fires these guys were still able to get my car fixed up in more than a reasonable amount of time, great work!

El
Review №81

Very efficient. They were great at letting you know how everything was going along with your car during the time they had it.Great job.

Ka
Review №82

Wow where do I begin, I got in an accident about 11 days ago, I called my insurance company which is Geico and they told me to go to this place the next day for my appointment so I guess that was positive that I could get in right away. I got in an accident on Sunday, dropped it off on Monday, they got the okay to do the work on Tuesday and started to get the parts from there. They were able to call and update me on the process when it first started by saying it would be ready no later then the following Monday, however when Monday approached they stopped calling to give me updates and because they got the wrong grill not once but twice and who knows what else they were not able to get it done until Thursday. That’s right, Monday then to Tuesday and then to Wednesday and then finally Thursday it was ready. Of course by this time I am not happy since I use my car to commute to work and back and have a small child. After calling and saying I would be there as quickly as possible but I do get off at 5, they informed me that they would wait but no longer than 5:30 which is the time they close, I am a working mother. It’s not like I have a job I can just leave at any point especially if I’m needed, working in downtown I barely made it on time, they were not accommodating at all. I expressed my dissatisfaction and was given an excuse of Covid and other things, I’m a very understanding person of these times and everything being that I work with the public and in customer service. However this service was unacceptable and after asking for a discount on my deductible, they said $100? I agreed because something is better then nothing but still not up to what I would like back. However my car did look good when all was said and done so I gave 2 stars, would still not recommend them to any friend or family member unless you never want to see your car again or are okay with just a simple fender bender that takes 10 days to accomplish. Not to mention if you got into a bigger accident it would be months before you were able to drive your car again. I hope this helped you choosing a place anywhere but Fix Auto.

Su
Review №83

We needed out dent fixed dropped ir off on monday and had it back by friday awesome service

Ci
Review №84

We have had nothing but great service with Fix Auto. From the time they received our Mercedes to when it left. I’ve always felt like there was open, thoughtful communication. High level of service.They came highly recommended, that’s why we had our car towed there from Salem.

vi
Review №85

Extremely helpful and knowledgeable staff of the work performed. exceptional customer service; very thorough in their work.took the time to explain the work beforehand listened and answered my questions...excellent quality of the work performed and timely....would highly recommend Fix Auto to anyone in need of body work repair for your vehicle......I am glad I decided on FIX AUTO for my repair.

R
Review №86

We appreciate the professionalism in handling the repairs of our car after our accident in coordinating repairs with the dealership and the body shop. The body work done by this shop was excellent and seamless. The paint and body fit and finish was masterful and delivery of our car back to us very timely. We appreciated being updated on a regular basis by office personnel and personal attention by GG upon receipt of our car and delivery back to us. Overall a very satisfactory experience for us. Definitely would recommend them for any auto body needs.

Je
Review №87

Very professional, friendly, and timely. Great place to get your vehicle fixed.

Re
Review №88

They did a wonderful job . I will use this service again

Mi
Review №89

The front of my car was burned in a fire. GiGi and his crew repaired my car so well that it looks brand new. Totally recommend using this Company. The entire staff is excellent to work with.

Je
Review №90

My vehicle looks amazing after repairs done by Fix Auto in Gresham. My coworker suggested I try them after 3 other auto body shops said repairs would be too difficult on my car. The other body shops told me they wouldn’t be able to match the paint or body lines on my car if they were to replace/repair quarter panel. Then had a mobile repair man make matters worse trying to repair. If I had only known about them a year ago. My car is over 20 years old, they matched the paint perfectly and got the curves on body to match the other side. They also replaced my front bumper thanks to large rocks being thrown at car. Thank you Dan and everyone workingIn the office and thank you to the body shop artists that did a remarkable job repairing and painting my car.

Jo
Review №91

My vehicle came out perfect. Joe when out of his way to do little things Extra I was not expecting and was nice surprise. It was quick pick up drop off. They were waiting outside both times. I could not have expected a better experience. Even renting the car was so easy there, One stop every time . I was impressed.

Re
Review №92

The crew at Fix Auto Gresham did a FANTASTIC job!!! Brought my 05 Subaru Impreza in for a new door and they painted it perfect to match along with touching up some areas on my car and it looks brand spanking new!!! Definitely highly recommend working with Pat Bristol and the Fix Auto team if you’re looking for body work. They do not disappoint! Thank you again :)

Ma
Review №93

Top notch quality service

do
Review №94

They are amazing. Unfortunately people hit my 2017 Camaro SS a lot. But anytime they do I bring it here. The whole process is so quick and easy. I call, plan a time to drop it off and get a rental (less than 30min) and then they call me to pick it up. I’ve never met nicer people. They’re all outstanding and repair either on time or sooner. The parts they use are all OEM and the work they do is phenomenal. I don’t plan on getting hit again, but if it happens you better believe I’m coming back here.

Re
Review №95

They did an amazing job fixing my car door after it got broken into. Thank you thank you

Vi
Review №96

I appreciate the excellent work and courteous people who work there.

Re
Review №97

Repairs were completed way ahead of schedule. It was easy. I just dropped off my car and they set me up with a rental car. When my car was done, I dropped the rental car there and they took care of it. Eazy Pezee

Lu
Review №98

Exceptional overall experience!

Sa
Review №99

They did a great job. Took longer then expected but that wasnt under their control. They also detailed it. I left it semi clean and after 10,000 dollars worth of work they had to do. They also took the time to clean it inside and out. Every nook and cranny. I have 2 dogs that go everywhere with me, so its been pretty hard on them to not be able to for a long while. But they got all the pet hair and dirt out. Plus the paint job looks identical to the previous paint even with having it for 3 years in the sun and snow. I just got it back today so if anything changes with the work Ill leave another review. Also the work is warranted for as long as I have the car. They called every other day to give me updates. All in all great experience. Ill come back if I ever need work done again.

Su
Review №100

The technician was able to get my auto body work done in 1day. I was very happy with the results. The gals upfront had everything ready for me including a rental car outside for when I left my car.

Information
15 Photos
100 Comments
4.6 Rating
  • Address:935 SE 202nd Ave, Portland, OR 97233, United States
  • Site:https://fixautousa.com/gresham
  • Phone:+1 503-665-8191
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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